Best IT Management Software

What is IT Management Software?

IT management software is software used to help organizations and IT teams improve operational efficiency. It can be used for tasks such as tracking assets, monitoring networks and equipment, managing workflows, and resolving technical issues. It helps streamline processes to ensure businesses are running smoothly. IT management software can also provide accurate reporting and analytics that enable better decision-making. Compare and read user reviews of the best IT Management software currently available using the table below. This list is updated regularly.

  • 1
    Google Cloud Platform
    Google Cloud is a cloud-based service that allows you to create anything from simple websites to complex applications for businesses of all sizes. New customers get $300 in free credits to run, test, and deploy workloads. All customers can use 25+ products for free, up to monthly usage limits. Use Google's core infrastructure, data analytics & machine learning. Secure and fully featured for all enterprises. Tap into big data to find answers faster and build better products. Grow from prototype to production to planet-scale, without having to think about capacity, reliability or performance. From virtual machines with proven price/performance advantages to a fully managed app development platform. Scalable, resilient, high performance object storage and databases for your applications. State-of-the-art software-defined networking products on Google’s private fiber network. Fully managed data warehousing, batch and stream processing, data exploration, Hadoop/Spark, and messaging.
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    Starting Price: Free ($300 in free credits)
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  • 2
    Atera

    Atera

    Atera

    Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™ solution. Designed for unprecedented efficiency, Atera serves over 13,000 customers across 120 countries. Our first-of-kind IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, recommended solutions, and more. The result of this groundbreaking technology is a freeing of critical resources and an exponential lift in productivity. Start a Free Trial Now!
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    Starting Price: 30-DAY FREE TRIAL
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  • 3
    Vivantio

    Vivantio

    Vivantio

    Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across B2B Customer Support, IT, HR, Facilities, Finance, and Legal. By combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex business needs of large, multi-site organizations, especially during periods of high growth. Vivantio is a trusted partner offering cost-effective solutions through flexible licensing.
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    Starting Price: $59.00/month/user
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  • 4
    Google Compute Engine
    Compute Engine is Google's infrastructure as a service (IaaS) platform for organizations to create and run cloud-based virtual machines. Computing infrastructure in predefined or custom machine sizes to accelerate your cloud transformation. General purpose (E2, N1, N2, N2D) machines provide a good balance of price and performance. Compute optimized (C2) machines offer high-end vCPU performance for compute-intensive workloads. Memory optimized (M2) machines offer the highest memory and are great for in-memory databases. Accelerator optimized (A2) machines are based on the A100 GPU, for very demanding applications. Integrate Compute with other Google Cloud services such as AI/ML and data analytics. Make reservations to help ensure your applications have the capacity they need as they scale. Save money just for running Compute with sustained-use discounts, and achieve greater savings when you use committed-use discounts.
    Starting Price: Free ($300 in free credits)
  • 5
    Google Cloud BigQuery
    BigQuery is a serverless, multicloud data warehouse that simplifies the process of working with all types of data so you can focus on getting valuable business insights quickly. At the core of Google’s data cloud, BigQuery allows you to simplify data integration, cost effectively and securely scale analytics, share rich data experiences with built-in business intelligence, and train and deploy ML models with a simple SQL interface, helping to make your organization’s operations more data-driven. Gemini in BigQuery offers AI-driven tools for assistance and collaboration, such as code suggestions, visual data preparation, and smart recommendations designed to boost efficiency and reduce costs. BigQuery delivers an integrated platform featuring SQL, a notebook, and a natural language-based canvas interface, catering to data professionals with varying coding expertise. This unified workspace streamlines the entire analytics process.
    Starting Price: Free ($300 in free credits)
  • 6
    QA Wolf

    QA Wolf

    QA Wolf

    Whether you're shipping web or mobile apps, QA Wolf has you covered. We build automated end-to-end tests for 80% of your user flows in weeks, maintain them 24 hours a day, and provide unlimited parallel test runs on our infrastructure. Did we mention that we guarantee zero flakes? We do that too. Here's a helpful list of everything you get out of the box — whether it's 100 tests or 100,000. • End-to-end tests for 80% of user flows automated in weeks, not years • Tests are written in open-source Playwright and Appium (no vendor lock-in) • Unlimited, parallel test runs on any environment you choose • 100% parallel run infrastructure that we host and maintain • 24-hour maintenance of flaky or broken tests • Guaranteed 100% reliable results — zero flakes • Human-verified bug reports • CI/CD integration with your deployment pipeline and issue trackers • 24-hour access to full-time QA engineers at QA Wolf ... it's the QA solution you've always wanted.
  • 7
    Guru

    Guru

    Guru

    Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you need
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    Starting Price: Free
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  • 8
    NeoLoad

    NeoLoad

    Tricentis

    Continuous performance testing software to automate API and application load testing. Design code-less performance tests for complex applications. Script performance tests <as:code /> within automated pipelines for API testing. Design, maintain and run performance tests as code and analyze results within continuous integration pipelines using pre-packaged plugins for CI/CD tools and the NeoLoad API. Create test scripts quickly for large, complex applications using a graphical user interface and skip the complexity of hand coding new and updated tests. Define SLAs based on built-in monitoring metrics. Put pressure on the app and compare SLAs to server-level statistics to determine performance. Automate pass/fail triggers based on SLAs. Contributes to root cause analysis. Update test scripts faster with automatic test script updates. Update only the part of the test that’s changed and re-use the rest for easy test maintenance.
  • 9
    Pipefy

    Pipefy

    Pipefy

    Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.
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    Starting Price: $20 (per-user billing)
  • 10
    Heimdal Endpoint Detection and Response (EDR)
    Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.
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    Starting Price: $0/month
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  • 11
    Cynet All-in-One Cybersecurity Platform
    Cynet empowers MSPs and MSSPs with a comprehensive, fully managed cybersecurity platform that consolidates essential security functions into a single, easy-to-use solution. Cynet simplifies cybersecurity management, reduces operational overhead, and lowers costs by eliminating the need for multiple vendors and complex integrations. The platform provides multi-layered breach protection, offering robust security for endpoints, networks, and SaaS/Cloud environments. Cynet’s advanced automation streamlines incident response, ensuring rapid detection, prevention, and resolution of threats. Additionally, the platform is backed by Cynet’s 24/7 Security Operations Center (SOC), where the expert CyOps team delivers around-the-clock monitoring and support to safeguard all client environments. By partnering with Cynet, You can offer your clients advanced, proactive cybersecurity services while optimizing efficiency. Discover how Cynet can transform your security offerings today.
  • 12
    RunMyJobs by Redwood

    RunMyJobs by Redwood

    RunMyJobs by Redwood

    RunMyJobs by Redwood is the #1 and only enterprise workload automation solution that's SAP Endorsed, achieving premium certification and the highest SAP verification for outstanding customer value. With a guaranteed 99.95% uptime and 24/7 support, you can automate end-to-end processes in complex environments reliably, on-prem or in the cloud. SAP customers can keep a clean core and ensures no process disruptions during multiphase RISE migrations with seamless integration with S/4HANA, BTP, ECC and 1,000+ pre-built SAP templates and connectors. Enjoy unparalleled freedom to connect to unlimited servers, applications, and environments, from modern SaaS solutions to legacy systems. Build automations faster with a low-code, drag-and-drop visual editor and an extensive library of templates. Monitor every process from a single pane of glass with real-time visibility. Receive early warnings and configure alerts of potential issues to address them before they impact operations.
  • 13
    Kognition

    Kognition

    Kognition

    Kognition delivers AI-powered security technology that ensures an always-on, always-aware force multiplier at a fraction of the cost of traditional security programs. Working within existing systems, we enable organizations to proactively monitor for threats (such as weapon presentation and crowd forming) and alert your security team to the presence of both restricted individuals and VIPs. Kognition reduces IT costs and the need for additional security staff while improving incident response times and driving comprehensive security reporting and visibility for K-12+, commercial real estate, regulated industries, and more.
  • 14
    Square 9

    Square 9

    Square 9

    Paper-based work is a soul-crushing, profit-sapping drag on individual, team, and company productivity. Paper literally smothers innovation, creating a competitive disadvantage. The Square 9 AI-powered intelligent information processing platform takes the paper out of work and makes it easier to get things done with digital workflows that automate many aspects of how you work today. We make it easy by extracting information from scans or PDFs, storing documents in a searchable archive, and building digital twins of your current processes through graphical workflows. Let’s end the challenge of lost or misplaced invoices, approval bottlenecks, and tedious data entry into multiple systems. Now, you can capture and extract key data from your documents through Artificial Intelligence, eliminate data entry, access documents in the office or from home, streamline your three-way matching process, and automate invoice approval routing.
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    Starting Price: $50/month/user
  • 15
    Lenso.ai

    Lenso.ai

    Lenso.ai

    Lenso.ai is a perfect example of an AI image search tool, where you can simply search for images that you are most interested in. Thanks to advanced AI technology implemented on lenso.ai, you can easily start searching for places, people, duplicates, related or similar images. The process of reverse image search with lenso.ai is significantly more accurate and efficient compared to traditional image search. Lenso.ai as an AI-powered reverse image tool, is designed to quickly analyze the image that you are searching for, pinpointing only the best matches. Besides that, search by image with lenso.ai does not require any specific background knowledge or skills. Reverse image search is designed to fit diverse needs, whether you're a professional photographer looking for different places/landscapes/landmarks, a marketer searching for related or similar images, an enthusiast exploring the duplicates/copyright or you want to protect your privacy using face search.
    Starting Price: $19.99 per month
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  • 16
    MuukTest

    MuukTest

    MuukTest

    Are bugs slipping through your QA process and frustrating your customers? Catching issues early shouldn’t mean overwhelming your team with time-consuming tests. With MuukTest’s AI-driven platform, growing engineering teams reach 95% end-to-end test coverage in just 3 months, delivering quality at speed. By leveraging AI, our QA experts rapidly design, manage, and maintain comprehensive E2E tests for web, mobile, and API applications on the MuukTest platform. Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line.
    Starting Price: $4,300 per month
  • 17
    RunPod

    RunPod

    RunPod

    RunPod offers a cloud-based platform designed for running AI workloads, focusing on providing scalable, on-demand GPU resources to accelerate machine learning (ML) model training and inference. With its diverse selection of powerful GPUs like the NVIDIA A100, RTX 3090, and H100, RunPod supports a wide range of AI applications, from deep learning to data processing. The platform is designed to minimize startup time, providing near-instant access to GPU pods, and ensures scalability with autoscaling capabilities for real-time AI model deployment. RunPod also offers serverless functionality, job queuing, and real-time analytics, making it an ideal solution for businesses needing flexible, cost-effective GPU resources without the hassle of managing infrastructure.
    Starting Price: $0.40 per hour
  • 18
    Testsigma

    Testsigma

    Testsigma

    Testsigma is a low-code end-to-end software testing platform that works out of the box. It's built to enable modern Product teams to collaboratively plan, develop, execute, analyze, debug, and report on their automated testing—for websites, native Android and iOS apps, and APIs. Testsigma test scripts are code-agnostic. While the platform itself is built with Java, you can write test scripts in simple English or use the Test Recorder to generate airtight test scripts for websites and native mobile apps. You can also use the test recorder on your own device farm/grid or on Testsigma's built-in device lab on the cloud. The platform has built-in visual testing, parametrized or data-driven testing, 2FA testing, and more advanced features for easy test automation. Our AI automatically fixes unstable elements and test steps, identifies and isolates regression-affected scripts, and provides suggestions to help you find and fix test failures.
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    Kualitee

    Kualitee

    Kualitatem

    Kualitee, an AI Powered test management tool, is a complete ALM alternative for agile QA and Dev teams. It allows you to plan, write, execute, and track software tests in a collaborative environment. The tool allows for easy reuse of test cases from repository and tracks testing activities with complete traceability. Teams can manage multiple types of testing from one location, including functional, cross-browser, and automation. Kualitee has many popular features, including a built-in defect management module and on-premise and cloud versions, requirement management, as well as a mobile app. Kualitee can be integrated with many other tools, such as Jira and GitLab.
    Starting Price: $15 per month
  • 20
    Parasoft

    Parasoft

    Parasoft

    Parasoft helps organizations continuously deliver high-quality software with its AI-powered software testing platform and automated test solutions. Supporting embedded and enterprise markets, Parasoft’s proven technologies reduce the time, effort, and cost of delivering secure, reliable, and compliant software by integrating everything from deep code analysis and unit testing to UI and API testing, plus service virtualization and complete code coverage, into the delivery pipeline. A powerful unified C and C++ test automation solution for static analysis, unit testing and structural code coverage, Parasoft C/C++test helps satisfy compliance with industry functional safety and security requirements for embedded software systems.
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    Starting Price: $125/user/mo
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  • 21
    Cloudflare

    Cloudflare

    Cloudflare

    Cloudflare is the foundation for your infrastructure, applications, and teams. Cloudflare secures and ensures the reliability of your external-facing resources such as websites, APIs, and applications. It protects your internal resources such as behind-the-firewall applications, teams, and devices. And it is your platform for developing globally scalable applications. Your website, APIs, and applications are your key channels for doing business with your customers and suppliers. As more and more shift online, ensuring these resources are secure, performant and reliable is a business imperative. Cloudflare for Infrastructure is a complete solution to enable this for anything connected to the Internet. Behind-the-firewall applications and devices are foundational to the work of your internal teams. The recent surge in remote work is testing the limits of many organizations’ VPN and other hardware solutions.
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    Starting Price: $20 per website
  • 22
    Miro

    Miro

    Miro

    Keep your team's minds in sync with Miro (formerly RealtimeBoard and AWW app). A virtual whiteboard and remote collaboration tool, Miro helps cross-functional teams work more efficiently together to build great things. The platform allows teams to ideate, visualize, and share ideas without any boundaries. It comes with over 200 pre-made templates for capturing and visualizing ideas, collaboration tools such as comments, chat, screen sharing, and video chat, and integrations with popular business tools. Miro AI. You and your team, supercharged. You're here to create the next big thing and we're here to help. Unlock the power of your ideas with Miro AI – your new launchpad for creativity, collaboration, and productivity.
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    Starting Price: $8 per month
  • 23
    Zoho Desk
    Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.
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    Starting Price: $12.00 per user per month
  • 24
    SysAid

    SysAid

    SysAid Technologies

    SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful. SysAid's workflow automation streamlines processes like employee onboarding and incident management, facilitating seamless task completion and scalability. The asset management feature integrates with the service desk, providing IT teams with data to resolve issues.
  • 25
    Selzy

    Selzy

    Selzy

    Selzy is an ecosystem of easy-to-use marketing automation tools that helps small and medium businesses grow. From list growth and crafting a perfect email to segmentation, automation, A/B testing, and analytics, Selzy covers it all. - Launch your first campaign in less than 15 minutes: use smooth drag-and-drop email builder, 140+ goal-oriented templates, and AI writing assistant - Anti-spam email checker: have every email rated and get personalized tips to improve deliverability - Grow your list with customizable pop-up forms - Connect your favorite tools: Shopify, WordPress, Woocommerce, Airtable, Salesforce, HubSpot, Pipedrive, and so much more - Get 24/7 help from our support team (real humans with top-notch email marketing experience).
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    Starting Price: $7 per month
  • 26
    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies
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    Starting Price: $21.00/month/user
  • 27
    Testim

    Testim

    Tricentis

    Testim is the fastest path to resilient end-to-end tests—codeless, coded or both. Testim lets you create amazingly stable codeless tests that leverage our AI, but also the flexibility to export tests as code. You can leverage Testim’s modern JavaScript API and your IDE to debug, customize or refactor tests. Store them in your version control system to keep them in sync with branches and run tests on every commit. Run parallel, cross-browser tests on our test cloud or Selenium-compatible grids while integrating with your CI and dev tools to run smoke tests on pull requests, end-to-end tests on release candidates, or full regression suites on a schedule. Customers like Microsoft, Salesforce, NetApp, Wix, and JFrog run millions of tests on Testim each month. Learn more on our website and sign up for your free account!
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    Starting Price: $20,000 a year
  • 28
    Movestax

    Movestax

    Movestax

    Movestax revolutionizes cloud infrastructure with a serverless-first platform for builders. From app deployment to serverless functions, databases, and authentication, Movestax helps you build, scale, and automate without the complexity of traditional cloud providers. Whether you’re just starting out or scaling fast, Movestax offers the services you need to grow. Deploy frontend and backend applications instantly, with integrated CI/CD. Fully managed, scalable PostgreSQL, MySQL, MongoDB, and Redis that just work. Create sophisticated workflows and integrations directly within your cloud infrastructure. Run scalable serverless functions, automating tasks without managing servers. Simplify user management with Movestax’s built-in authentication system. Access pre-built APIs and foster community collaboration to accelerate development. Store and retrieve files and backups with secure, scalable object storage.
    Starting Price: $20/month
  • 29
    aqua cloud

    aqua cloud

    aqua cloud GmbH

    aqua is an AI-powered advanced Test Management System designed to make the QA process painless. It is ideal for enterprises and SMBs across various sectors, although aqua was initially designed specifically for regulated industries like Fintech, MedTech and GovTech. aqua cloud helps to: - Organize custom testing processes and workflows, - Run testing scenarios of any complexity and scale, - Create extended sets of test data, - Ensure thorough insights with rich reporting capabilities and - Go from manual to automated testing smoothly. Additionally, it includes a unique feature called “Capture," which transforms the process of documenting and reproducing bugs into a 1-click action. aqua integrates with all the most popular issue trackers and automation tools like JIRA, Selenium, Jenkins and others. REST API is also available. aqua's streamlines testing and saves your QA team up to 70% of time, enabling you to deliver high-quality software and releases x2 faster!
  • 30
    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.
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    Starting Price: $15.00/month/user
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