Best Queue Management Software for Windows

With Smart Queue Management system reduce customer queue time, Increase staff productivity and Deliver a delightful customer experience. We provide the solution for every business size. Qwaiting is a cloud based queue management software. While Queue Systems are designed to decrease wait times. Qwaiting does more than that: Our Queuing solutions not only generate efficiencies but enhance profitability, build a secured environment and improve the visitor experience. When the customer service is on-point, your customers will be more than glad to wait. Qwaiting allows visitors to check-in for service by phone and wait for their turn to be served. Your staff will receive all the information required to deliver the best individual customer service. Know the whole picture in real-time. From customer journey to staff performance, make better business decisions with the data we collect.

Snappy's Queue Management System (QMS) is a versatile solution designed to optimize customer flow in industries such as banking, healthcare, retail, and government services. It features a built-in web server with an intuitive interface for managing services, user access, and queueing devices like ticket dispensers and counter displays. The system supports multi-language displays, audio ticket announcements, and generates detailed reports on service performance and efficiency. The Professional Edition enables centralized management of multiple locations, offering comprehensive analytics and statistical insights. With features like SMS notifications, email alerts, and data backup options, Snappy QMS enhances operational efficiency, minimizes wait times, and improves customer satisfaction.

Medical Check In is a patient queuing solution specifically designed to meet HIPAA privacy standards and improve patient flow . With Medical Check In, medical offices can get basic information from patients like names, reason for visit, dob and accurate time stamps and then pass the information to an organized check list. Medical Check In will automatically sort patients for quicker response. Medical Check In is specifically built for the queuing business model.

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.

virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn. Features / Benefits: Benefits: - Safe distance compliance - Customers can queue from anywhere, on any device. - No shared touching areas - Fully contact-less usage for customers, staff and delivery partners. - Easy setup - No hardware or software installation, 10-min setup. - Keep customers engaged - Keep customers informed with SMS and notifications.

Serve customers virtually from anywhere or digitally from any location. Queaxis offers a multitude of check-in options for customers to seamlessly connect and interact with service providers to avail services. The signage module built into Queaxis and integration with PixlView brings in a new level of opportunity to promote your brand. Alongside queue information, push ads, play captivating media content, show information and infotainment content to keep the customers engaged. An advanced web-based agent terminal enabled service representatives to serve customers with ease. Emote bundles the most sophisticated features including live chat, call forwarding, realtime performance indicator and much more power-ups. It is dynamic and fully customizable to adapt to your unique workflow demands.

piLOBI is a one-stop visitor management system for your workplace reception management. Visitor check-ins using paper logbooks are a thing of the past. piLOBI is an intelligent solution and a regular step up from the traditional lobby management system. Monitoring and maintaining a massive flow of visitors at a time can prove to be a daunting task for security guards. Modernize your reception with all new piLOBI digital visitor management software. The digital reception system helps companies manage the large flow of visitors quickly and efficiently. With automated self check-ins, visitors can themselves enter the details, thereby eliminating the need to have a receptionist. With piLOBI, there are no more waiting times, standing in long queues, and accounts for a hassle-free visitor access management system. With piLOBI visitor management solutions, businesses are ensured of greater accountability. piLOBi helps streamline your front desk and minimizes the workload of the reception.

Regardless of whether you need a system for smooth queue management or a robust platform for omni channel customer journey management - Qmatic Orchestra 7 is the solution. Take care of your visitors already before they arrive - with Orchestra 7 you can offer both online appointment booking and mobile tickets. Once on your premises you may opt to allow for check-in via a self-service kiosk, a reception or offer both and let your visitor decide which method to use. Finally, when the visit is over, Orchestra 7 also lets you reach out and ask for customer feedback in order for you to learn more and stay in touch with your visitors. Thanks to its modular design Orchestra 7 may be tailored to suit your specific needs, with regards both to functionality, number of branches and amount of users. And, as your needs change, Orchestra offers all the flexibility need to adapt.

E-Token solution will help all organization who is providing services to their customers based on queue like Bill Payment Center, Service Stations, Hospitals, Clinics, Retail Stores, Banks and Holy Places. Traditional way is client come to center and wait for his/her turn. This approach is time consuming and not efficiently in modern world when time and customer service is critical part of industries. In this scenario so many human hours are wasted which is also loss for society. Our solutions will help your customers to generate token in mobile application or from webpage from anywhere. So, when peoples want to come for service will generate token from mobile application or webpage and get timing information and queue number. This will save customer's time and help them to plan well. Our solution will also help your organization to manage all attendee's time efficiently. In this scenario organization is already aware in advance about number of people are going to come.

Now you can keep the waiting rooms organized in your facility or clinic and gain customer satisfaction by reducing waiting time. Manage customer service staff with real time reports, and get to know your customers more with the best customer queuing system. Queue.best features several systems, including two Online (Greater/Huge) and Offline (First/Solo).

Waiting is painful for everyone. It causes anxiety for your visitors by taking away the control they have over how they spend their time. It causes stress for your team as they are the ones processing paper forms, answering repetitive questions all the while trying to provide the best customer service they can for an incredibly busy office. With traditional queuing, visitors check-in at a front desk, fill out a form and then they wait to be called. It sounds simple enough, and it has been the way things have worked for many years, but is it the best way? These are things that add up quickly in a busy office and lead to either a long line of unhappy visitors, or a handful of very busy agents. In most cases – both. It comes as no surprise then that long waits and inefficient processes are harmful to all organizations. As we move further into the fast paced future of near instant technology, what was considered efficient yesterday, is sluggish today.

Q-nomy's vision is to make the most of every customer visit: more sales, greater customer satisfaction, and better experience. We believe the way to achieve this vision is by delivering true end-to-end Customer Experience Optimization. Customer Experience Optimization is a solution that tailors the individual customer's journey across digital and physical service channels; it’s a solution tailored to meet the customer's personal background, expectations and needs. Customer Experience Optimization enables the business to simultaneously leverage the customer journey for deepening customer engagement and offering more products and services, while delivering personalized interaction across all channels. We're realizing this vision with ever increasing perfection by continuous development and evolution of our flagship product, Q-Flow.

Entry2Exit visitor management system is a perfect tool to install at the check-in area. This is a hassle-free way of collecting crucial visitors' data with a few clicks. Know who is visiting your premises, who is the host, what is the purpose, and more. The process is completely secure and user-friendly. Approve the data of the guests and assume full responsibility for the premises with our completely robotized Visitor Management system in Dubai. Our visitor management system replaces the standard visitor log books in which the visitor focal points are entered close by their IN and OUT time. During the COVID-19 pandemic, an ever increasing number of fundamental enterprises have been going to visitor management systems to assist them with adjusting the difficulties of guarding their labor force while proceeding to convey items and administrations that are, now and again, much more popular. All kinds of businesses & organizations need a visitor management system to ensure security.