getTranscript

Retrieves a transcript of the session, including details about any attachments. For information about accessing past chat contact transcripts for a persistent chat, see Enable persistent chat.

For security recommendations, see Amazon Connect Chat security best practices.

If you have a process that consumes events in the transcript of an chat that has ended, note that chat transcripts contain the following event content types if the event has occurred during the chat session:

• application/vnd.amazonaws.connect.event.participant.left

• application/vnd.amazonaws.connect.event.participant.joined

• application/vnd.amazonaws.connect.event.chat.ended

• application/vnd.amazonaws.connect.event.transfer.succeeded

• application/vnd.amazonaws.connect.event.transfer.failed

ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.