Learn to Listen: Idea-rich Strategies to Enhance Communication
By Bob Hooey
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About this ebook
Listening is the ‘effective’ business builder’s forgotten communications skill. Active, strategic listening is the secret skill applied by top performing leaders and their teams. This is what you should have been given in grade one to help you succeed in school! Active listening will help you gain the ‘edge’ both personally and professionally in your communication efforts. Your business effectiveness will increase as you apply these skills. This customer service skill will help you and your team to enhance your productivity in business! Listening enhances your communication skill set.
What do you envision in your quest for success?
Career mobility and promotion? Active listening can open doors.
More effective or dynamic leadership? Active listening (asking questions to draw wisdom from your team) can lead to mutual success as well as team satisfaction and enhanced morale.
Better working relationship with your colleagues? Making the effort to be actively interested in their lives and concerns help build solid mutually beneficial relationships.
Enhanced sales and client retention? Active listening skills help you probe to find out what your prospective clients actually want. Then, you can amaze them by delivering value in demonstrable ways.
Increased intimacy in your personal relationships? Making the other person feel heard goes a long way to demonstrating their value in your world.
Better relationships with your children? Why not apply your active listening skills in finding out what is important to them and what is happening in their lives?
This mini-book contains use-it-now wisdom and life-proven techniques and tips to do just that – enhance your communication.
Whether your quest is effective career or leaderships success, a more profitable business, more productive teams, or better relationships, we can help.
Bob Hooey
Bob 'Idea Man' Hooey, CKD-Emeritus, Accredited Speaker Author, Business Success Catalyst, and International Speaker If you are in leadership, sell for a living, or depend on your ability to persuade for your success... Canadian Ideaman, Bob Hooey can give you the 'Alberta Advantage' in hosting a successful meeting or conference, in building a successful career, in selling more, or in successfully leading your organization to the next level. Protect your conference investment - leverage your training dollars. Call NOW to engage Canada's Ideaman, Bob Hooey and his profitable, innovative Ideas At Work! for your company, convention, or association. Ideas At Work! - Strategies to Success! Bob's humorous, interactive, conversational and, sometimes provocative style inspire his audiences across North America and around the globe. As a business, leadership, team and sales success expert, as well as a prolific author, Bob's innovative development programs have successfully helped thousands of leaders and professionals dramatically and profitably increase their effectiveness. Bob 'Idea Man' Hooey will help you inspire, equip, and lead your meeting's audience, association, sales team, or company to greater success! Bob is committed to helping leaders build more effective teams; and sales teams become sales leaders.
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Book preview
Learn to Listen - Bob Hooey
Who speaks, sows; Who listens, reaps. Argentine Proverb
ISBN: 9781370674121
Smashwords Edition
To learn through listening, practice it naively and actively. Naively means that you listen openly, ready to learn something, as opposed to listening defensively, ready to rebut. Listening actively means you acknowledge what you heard and act accordingly.
Betsy Sanders
Former Senior Vice President & General Manager Nordstrom
A special thank you to my amazing wife and partner, Irene, who patiently listens to me as I work out my ideas and challenges on these projects. She hears me and constructively assists me in working through the detours enroute to our success. They are enriched by her input as am I.
Box 10, Egremont, Alberta, Canada T0A0Z0
www.SuccessPublications.ca
Listening – the forgotten success skill
"Listen a hundred times,
Ponder a thousand times,
Speak once!"
We don’t know who uttered these sage words of wisdom, but they sure knew what they were talking about. When we seek to succeed, we often miss important hints, tips, or pivots when we neglect our focus in actively listening. Listening is a forgotten success skill.
"When people talk, listen completely. Most people never listen." Ernest Hemingway
What do you envision in your quest for success?
Career mobility and promotion? Active listening can open doors.
More effective or dynamic leadership? Active listening (asking questions to draw wisdom from your team) can lead to mutual success as well as team satisfaction and enhanced morale.
Better working relationship with your colleagues? Making the effort to be actively interested in their lives and concerns help build solid mutually beneficial relationships.
Enhanced sales and client retention? Active listening skills help you probe to find out what your prospective clients actually want. Then, you can amaze them by delivering value in demonstrable ways.
Increased intimacy in your personal relationships? Making the other person feel heard goes a long way to demonstrating their value in your world.
Better relationships with your children? Why not apply your active