How To Train Your Conveyancer

TREAT YOURSELF TO A FREE COACHING SESSION!

I am a confidence coach experienced in helping others to increase their confidence, and go on and achieve their life's dreams. Confidence lies under all success. Any increase in your confidence will benefit every area of your life. Let me help you increase your confidence and go on and get the life you've been dreaming of. I can help you in two ways (1) Talking, and (2) Reading.

TALKING:

I offer free confidence coaching sessions. I just love to help people become more confident! If you are interested in chatting about increasing your confidence just call me on 07739362979. If I'm busy please leave a message and I'll get back to you.

READING:

You can read my books, available at all main ebook retailers. I would recommend that you have a read of the free samples of each of them. My free book is called 42 Days To Confidence

I have the following books for sale at all main ebook retailers.

- 42 Days To Confidence - This book is FREE!

- The Confidence Guidebook

- The A to Z of Confidence

- 30 Seconds To Happiness

- How to Love Forever

- A Quick Guide To Living Forever

- Confident Weight Loss

- Quick And Easy Confidence

Thanks, and I look forward to hearing from you, about your confidence journey.

Damian Miles

Contact Me

On:

UK: 07739362979, or

[email protected]

Introduction

You are moving home - congratulations. This is an exciting time for you.

It's also a stressful time for you. Moving home is considered one of the most stressful things you can do in life, right up there with bereavement and divorce.

Part of the stress is the sheer expense of moving. A good part of that expense, is paying a legal advisor (conveyancer, solicitor, lawyer) to

(i) Give you all the information your require so your move makes financial and happiness sense, and

(ii) Ensure you actually do become the legal owner of your new home.

You would hope that your conveyancer is a professional who will fulfil both (i) and (ii) above, while also:

1 - Giving you good customer service, and

2 - Not adding to the already stressful situation you are in.

As you are reading this book you are either:

1 - Starting out on your move and want as much information as you can get, to enable you to make your move a success, or

2 - Already having difficulties with your conveyancer, and want to know how to get your move back on track.

Well congratulations, this book is for you.

I am a conveyancer with over fifteen years experience, and know the moving process back to front. More importantly for you, I know how conveyancing firms work. I know what it is like to be the person on the other end of the phone / email or letter to you. I know what it is like to be handling a hundred separate moves at the same time, with each one of those hundred people expecting to move free of conveyancing problems or delays.

In this book I'll share with you a selection of thoughts (sorted into alphabetical order) on how you can:

1 - Get the most out of your conveyancer, and

2 - Help ensure your conveyancer doesn’t cause you problems.

Thanks for reading my book and I hope you train your conveyancer well. And if you like what you read, and find it useful, I'd like to ask a favour - when you know someone who is either moving or thinking of moving, please tell them about my book.

Thanks.

Damian Miles

UK: 07739362979

[email protected]

Table of Contents

TREAT YOURSELF TO A FREE COACHING SESSION!

Introduction

A

Aim, To Complain

Angry, Get

B

Best Friend, Make The Estate Agent Your Best Friend

Bed Together, The Estate Agent and Your Conveyancer Are In Bed Together

Blog All The Issues

Broker, Pressurising Through The

C

Choosing A Conveyancer Near You (Rather Than A Distant One)

Complain Settlements

Complaints Procedure, Ask For A Copy First Thing

Customer Service

Conversation, Your First With Your Conveyancer

Conveyancers Have Hearts Of Ice

Conveyancing, The Process

CLC Regulation

Copies, Ask To Be Copied Into Every Email

Complaint, Tell Them You've Just Completed A Complaint

Confidence, Increase Your

Carrot, Offer Your Conveyancer A

Cash Bonus, Offer A

Chill Pill, Take A

D

Directors, Find Out Who The Directors Are

Distress, List Every Bit They Cause You

E

Emotional Blackmail

England And Wales Specific, But Wider Applications

End, Determine To See Your Complaint Through To The End

Estate Agent Fee, Saying You Won't Pay It

Estate Agents, They Only Work For The Seller

F

Factories, Conveyancing

Feel The Fear And Do It Anyway

Fifty Year Question

First Call, Let Your Conveyancer Know That You Understand Four Complaints Procedures

Forums, Conveyancing Complaints

G

Gold Pile, The

H

Head, Getting Your Head Right To Complain

Hidden Fees (Looking For)

Hobby, To Warn People About Your Firm

Hold On To Your Paperwork

Horror Stories, Some

I

Indemnity Insurance Fees

Information Commissioner

Initial Care Call, Don't Wait For It

Investment, Biggest You'll Ever Make

Initial Care Call Script

Insured, Your Conveyancer Is

K

Knowledge, Your Conveyancing

L

Leaving It To Chance

Legal Ombudsman, The

List Everything You Don't Understand

Long Daily Calls, Threaten Your Conveyancer With

M

Manager, Speak To Your Conveyancer's Manager At A Drop Of A Hat

Managers, Ask Who The Manager's Manager Is

Make Your Estate Agent Earn Their Money

Mistakes, Conveyancer Will Make

Mortgage Company, Pressuring Through The Mortgage Company

N

Nasty, Don't Be

Negligence, Conveyancing Is Biggest Area

Notes, Make A Note Of Everything, In Detail

Negligence, The Definition Of

Never Delete Your Emails

O

One Hundred Files

One Week Completion

One Person Bands

Organised, Be Really

Overtime, Your Conveyancer May Not Be Paid Overtime

P

Pain, They Need It To Learn

Pay, You Get What You Pay For

Peak Conveyancing Periods

Phone Stats, Track Them

Practice, See It As A Practice Complaint

Pleasure And Pain

Q

Questions To Ask Your Conveyancer

Queues, Conveyancing

Quit, You Can Quit Your Complaint At Any Time

R

Reasonable Demands, Make Lots Of Them

Reception, Go To Reception And Bad Mouth To Every Client There

Record All Your Phone Calls

Requests Not Actioned

S

Sharing This Book

Shoestring Conveyancing, Don't Be A Victim

Six Month Working Day Tracker Sheet, Create A

Speak To Your Conveyancer Every Work Day

Social Media, Playing The Social Media Card

Specialists, Your Work Get Parcelled Out To

Specific, Always Get Specific Information From Your Conveyancer

Someone Else, Ask For Your File To Be Dealt With By

Stressful, Moving Is One Of The Most Stressful Things You Can Do

Service Level Agreements

Seller and Buyer, Getting