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Performance Management - An Essential Discipline of Success
By Ed Rehkopf
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Since every club department has its own manager with the distinct expertise to succeed in her unique enterprise, the general manager has the challenge of directing these different business units to achieve the unified set of goals.
Without an effort to integrate departmental operations, the club operates as separate businesses, each with its own standards and each interacting with members according to the dictates and example of its manager.
Without an effort to integrate departmental operations, the club operates as separate businesses, each with its own standards and each interacting with members according to the dictates and example of its manager.
LanguageEnglish
PublisherLulu.com
Release dateDec 9, 2019
ISBN9781794796225
Author
Ed Rehkopf
Ed Rehkopf is a retired hospitality veteran. During his long and varied career, he has managed two historic university-owned hotels, managed at a four-star desert resort, directed operations for a regional hotel chain, opened two golf and country clubs, worked in golf course development, and launched an operations resource website for the hospitality industry.
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Performance Management - An Essential Discipline of Success - Ed Rehkopf
Performance Management - An Essential Discipline of Success
Performance Management - An Essential Discipline of Success
By: Ed Rehkopf
Copyright@2019 Ed Rehkopf
All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the use of brief quotations in a book review or scholarly journal.
ISBN: 978-1-79479-622-5
Private Club Performance Management
1870 Centenary Church Road
Mount Ulla, North Carolina, 28125
www.privateclubspm.com
Performance Management
Recognizing that a private club is a collection of diverse business enterprises, each with its own requirements, disciplines, and knowledge for success, general managers must rely on department heads (enterprise leaders) to run their operations with high levels of professionalism, efficiency, and service. But to ensure that this is consistently done with a quality that meets member and board expectations, the general manager must exert his or her authority to guide
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