Getting Past No: Negotiating With Difficult People
By Roger Fisher and William Ury
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About this ebook
We all want to get to yes, but what happens when the other person keeps saying no?
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to:
- STAY IN CONTROL UNDER PRESSURE
- DEFUSE ANGER AND HOSTILITY
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS
- COUNTER DIRTY TRICKS
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!
Roger Fisher
Roger Fisher helped create the Harvard Law School Center on Negotiations. He is the author of the business bestseller Getting to Yes. Fisher died in 2012.
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Reviews for Getting Past No
77 ratings5 reviews
- Rating: 5 out of 5 stars5/5
Aug 9, 2015
Ury's 2nd in the trilogy. Excellent for practical ways of dealing with difficult people (HCP's). Read after Eddy's High Conflict People. - Rating: 4 out of 5 stars4/5
Nov 14, 2011
I really like this book and think it's quite helpful and includes some very good tips and sound advice. Very valuable, and I would recommend this to anyone who feels the need to be more assertive! Highly recommended! - Rating: 5 out of 5 stars5/5
Mar 10, 2010
It is an excellent clear, concise abridged audio version of how to negotiate with difficult partners. It overlaps and reinforces “The Power of a Positive No”. While he goes into detail of his five steps he also includes important subtle points like saying “Yes and” instead of “but”. Both above audios are worth listening to more than once. - Rating: 5 out of 5 stars5/5
Feb 5, 2008
Am currently dealing with a car dealership regarding my current car and they are not playing nice. One afternoon, I went to the 158.5's and pulled 4 books. This was the best one.
I had actually seen someone reading it at the doctor's earlier that morning. - Rating: 4 out of 5 stars4/5
Oct 2, 2006
This book is not quite as good as "Getting to Yes," but it is still worth reading. No matter what field you are in, you will learn communication techniques you will use in every day life.