Customer Is King: How to Exceed Their Expectations

Robert Craven is an award-winning author of thrilling fiction. His novel, "Eagles Hunt Wolves," was the winner of the 2021 Firebird Book Award for best Action/Adventure. He was born on July 2nd, 1966 in Swinton, Manchester, and now resides in Rush, Co. Dublin with his wife and family.Robert's passion for writing began in 1992 when he submitted a short horror story, "The Chase," to the speculative fiction magazine FTL, which was accepted and published. Since then, he has authored several books in various genres, including the Eva series ("Get Lenin," "Zinnman," "A Finger of Night," "Hollow Point," and "Eagles Hunt Wolves"), the Steampunk novel "The Mandarin Cipher," and the crime thriller "A Kind of Drowning."In addition to his novels, Robert has also had short stories published in three anthologies and two articles published in The Oslo Times online newspaper. He is also a regular reviewer of CDs for the Irish Independent Review Ireland.Visit Robert's website at https://www.robert-cravenauthor.ie/ to learn more about his work and follow him on his writing journey.Mastadon handle - https://tooting.ch/@RobertCravenFB - https://www.facebook.com/robert.craven.56Robert Craven is a member of the Irish Writers Union - https://irishwritersunion.org