How can last-mile delivery drivers ensure their safety?

1 Plan your route

Before you start your shift, check your route and delivery schedule. Avoid areas that are known to be unsafe, congested, or difficult to access. Use a reliable navigation app that can update you on traffic conditions, road closures, and alternative routes. If possible, contact your customers in advance and confirm their availability and preferences for the delivery. This can help you avoid delays, confusion, and potential conflicts.

3 Protect your health

Delivery drivers are exposed to various health hazards, such as weather extremes, air pollution, fatigue, and stress. To prevent illness and injury, you should wear appropriate clothing and protective gear, such as gloves, masks, sunglasses, and sunscreen. Drink plenty of water and eat healthy snacks to stay hydrated and energized. Take regular breaks and stretch your muscles to avoid stiffness and soreness. If you feel sick, tired, or overwhelmed, do not hesitate to ask for help or take a day off.

4 Follow the safety protocols

As a delivery driver, you have to comply with the safety protocols of your employer, your customers, and the authorities. These may include wearing a badge or uniform, carrying an ID or license, following the speed limits and traffic rules, and respecting the privacy and property of your customers. You should also follow the best practices for contactless delivery, such as using a secure drop-off location, sending a confirmation message or photo, and maintaining a safe distance from the customers.

5 Be alert and aware

One of the most important skills for a delivery driver is situational awareness. You have to be alert and aware of your surroundings, especially when you are in unfamiliar or crowded areas. You should also be prepared for unexpected events, such as accidents, emergencies, or disputes. If you encounter any problems or threats, do not panic or escalate the situation. Instead, try to calm yourself and the other parties, communicate clearly and politely, and seek assistance if needed.

6 Learn and improve

The last tip for delivery drivers is to learn from your experience and improve your skills. You can do this by asking for feedback from your customers, peers, and managers, and by reviewing your performance and metrics. You can also take advantage of online courses, podcasts, blogs, and forums that offer valuable insights and tips for delivery drivers. By learning and improving, you can enhance your safety, efficiency, and satisfaction as a delivery driver.