Gary Marcus’ Post

View profile for Gary Marcus

Scientist, author (5 books, including Rebooting AI (Forbes 7 Must Read Books About AI), and Founder (Geometric Intelligence. Acquired by Uber, and Robust.AI). Professor Emeritus, NYU.

Ever heard of the Klarna Effect?

Thomas Otter

Venture Capitalist: Acadian Ventures

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Demetri Panici

Founder @ Rise Productive | Content Creator & Agency Owner

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Klarna's AI assistant replaced 700 people and runs 24/7 support. That's where we're headed.

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CNP Slagle

Statistician, Computer Scientist, Musician, Author, Activist

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It seems like nuking your employees on a gamble should lead to ELT and management removal--the dumping and reacquisition of talent squanders margins. It's a bet they should have researched. I suppose the bigger the grift, the easier it is to believe it.

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Anita Lettink

Future of Work Speaker | HR & Payroll Advisor | Author | LinkedIn Top Voice

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This study of 25.000 Danish employees found no productivity or wage gain when using AI. The Klarna Effect was a misguided attempt to get ready for a (still pending) IPO. And let’s not forget that back in January the CEO was ‘worried that AI would easily replace him too?’ Maybe that would have been the smartest move!

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