In Mexico, more than 35 million adults don’t have a bank account, but digital payments are on the rise. Clip, one of the country’s leading digital financial platforms, partnered with IBM and NDS Cognitive Labs to launch a gen AI assistant that’s transforming access to financial services. Powered by watsonx, the chatbot is already making a big impact: 🗣️ 66% of customer questions answered autonomously. ⏱️ 80% reduction in interaction time (compared to traditional call centers). 📈 28% annual increase in chatbot usage, reflecting deeper customer engagement. The AI chatbot has helped remove barriers to service, helping more people and businesses participate in Mexico’s digital economy: https://ibm.co/44e3qHd
Amazing impact! Love seeing AI used to drive real financial inclusion and make services more accessible. Huge step forward for Mexico’s digital economy!
I appreciate this
This is a really exciting development! It’s awesome to see how AI is being used to bridge gaps in financial access and make things more efficient. I can imagine the chatbot’s impact on reducing wait times and providing better service is a game-changer. By the way, if you ever need help drafting thoughtful comments like this, CommentGPT is a great tool for quickly generating smart, context-aware responses. It really makes engagement on posts like this so much easier!
Wunderbar
Great to see technology helping more people in Mexico access financial services IBM!
This is a fantastic example of technology creating real social impact. 🚀 Kudos to IBM, Clip, and NDS for using AI not just as a tool, but as a bridge to financial inclusion. Reducing interaction times and boosting engagement are big wins. It's exciting to see how innovation can truly transform lives and empower communities. 🌎
This is an inspiring example of how AI-driven innovation can truly transform financial inclusion! The chatbot’s impressive stats highlight how smart automation not only boosts operational efficiency but also creates a more accessible, personalized experience for users new to digital finance.By embedding AI into customer engagement workflows, Clip and NDS Cognitive Labs are setting a new standard for agile, user-centric financial services that empower underserved communities.
👍
Amazing implementation of the AI for the financial world. This surely will help more than just Mexico! Great job and great news!
--
5dこのCMは、どのよう言った、メッセージが、こめられているのですか？英語で、アメージングは、素晴らしいとか？ですよね。