Free Community Tool to Self-Fix Intune Problems Issues

Self is a powerful yet lightweight self-service tool that enables end users to fix common device issues without needing admin rights or IT support. It works through a customizable XML interface that categorizes PowerShell-based fixes for issues with apps like Microsoft Teams, OneDrive, and the Microsoft Store.

Users can quickly search for their problem, click to run the associated script, and watch the solution execute in the background—making it remarkably easy to use. Because fixes are defined externally, IT admins can continuously update the issue list or add new scripts without repackaging the application.

The tool is particularly effective when deployed through Intune, where it's packaged as a Win32 app with custom detection and assignment configurations. Admins just prepare the XML, scripts folder, and optional branding, then deliver the tool via Intune using standard packaging steps.

By handing over first-line troubleshooting tasks to users, Self helps reduce support tickets and empowers a more autonomous experience—without compromising security, since everything runs in the user context. It’s a clever balance between flexibility and control, making it ideal for modern endpoint environments.

[New Post] 📌Free Community Tool to Self-Fix Intune Problems Issues

▶What kind of Issues can Self Solve?

▶How Does the Tool Work for the End User?

▶Do Users Need Admin Access to Run the Fixes?

▶Free Community Tool to Self-Fix Intune Problems Issues

▶Implementing with Intune

▶How to Get the Tool

Purpose: Self is a free, community-driven tool designed to empower end users to fix common device issues without IT support or admin rights.

How it works: It provides a simple interface where users can search for issues and run PowerShell-based solutions directly. Everything is defined in an editable XML file—making the tool highly customizable.

Features:

• No admin privileges needed

• Issue list can be hosted locally or online

• Categorized fixes (e.g., Teams, OneDrive, Microsoft Store)

• Search and filter options for ease of use

• Fully customizable layout, language, and categories

• Can be updated just by modifying the XML and script folder

Integration with Intune:

• Easily deployed as a Win32 app via Intune

• Requires packaging scripts with IntuneWinAppUtil

• Supports custom detection scripts and assignment to user/device groups

Benefits:

• Reduces helpdesk tickets and support overhead

• Empowers users with self-service capabilities

• Safe execution in user context without elevated permissions

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