Seven Things YOU Need to Know About AI

Seven Things YOU Need to Know About AI

Artificial Intelligence (AI) has gone from a buzzword to an everyday reality. It powers our smartphones, answers our questions, filters our inboxes, and makes decisions that affect billions. And yet, most people still don’t understand how it actually works.

It’s not their fault.

The AI world often speaks in jargon: neural networks, transformers, embeddings, inference engines — none of which help everyday professionals understand the basics. And while AI continues to reshape industries, most books and resources fail to explain it in plain language.

This article is written to fix that. No code. No formulas. Just the foundational concepts that anyone can understand — and use.


1. AI Is Data. Full Stop.

AI isn’t a brain (yet). It doesn’t think or understand. It identifies patterns in large volumes of data. This is the GPT world we are living in and data is the jet fuel to this new reality.

AI systems are trained by being shown and taught examples — often millions of them. For instance, to teach an AI to recognize cats, you don’t describe what a cat is. You show it thousands of pictures labeled “cat,” and it identifies visual patterns that statistically match that label. Remember the world label. It is paramount to your journey in AI.

That’s why:

  • No data means no AI.
  • Bad data leads to bad AI.
  • High-quality data leads to useful and trustworthy AI.

AI is entirely dependent on the data it is fed. That is the starting point of everything.


2. Data Integrity: Garbage In, Garbage Out

Not all data is good data. AI needs clean, accurate, unbiased, and secure data. This is what we call data integrity.

If flawed or manipulated data is used, AI will learn incorrect patterns and produce misleading results. It doesn't know the difference — it simply mirrors what it's been shown.

Common data integrity issues:

  • Manipulated data (e.g., fake reviews, biased examples)
  • Security breaches (e.g., exposure of personal or sensitive data)
  • Poor labeling (e.g., incorrect tags or categories)

Think of AI as a student. If you give it bad textbooks, it will still learn — but the knowledge will be inaccurate and the usage may be mayhem.


3. AI Needs a Lot of Data — Here’s Why

One example isn’t enough. AI learns by volume.

It needs large, diverse, and representative datasets to:

  • Generalize correctly across different inputs
  • Avoid bias from underrepresented groups
  • Recognize subtle variations and exceptions
  • Improve prediction accuracy

For example, an AI trained only on formal British English may fail to understand casual American slang or multilingual expressions. Scale and variety in data improve flexibility and reliability.


4. What Are Data Labels and Why They Matter

Data labels give meaning to raw data. Without labels, data is just noise.

Imagine you’re teaching someone about fruit. Showing them pictures without saying what they are won’t help. But pointing and saying “apple,” “banana,” or “orange” allows pattern recognition. The same is true for AI.

A data label is the answer attached to each example. It tells the system what the correct output should be.

Examples of data labels:

  • Emails labeled “spam” or “not spam”
  • Images labeled “cat,” “dog,” or “other”
  • Customer reviews labeled “positive,” “neutral,” or “negative”
  • Voice recordings labeled with speaker names or intent

Why labels are essential:

  • They tell the AI what to learn
  • They guide the algorithm toward correct associations
  • They make supervised learning — the most common AI training method — possible

Incorrect or missing labels confuse the model and weaken the outcome.


5. Algorithms Are Just Recipes

Data and labels are the ingredients. Algorithms are the cooking instructions.

An algorithm is a set of instructions that helps the AI learn from data and apply what it learns. It identifies patterns, builds models, and predicts outcomes based on what it has seen.

For example, when using ChatGPT:

  • You enter a question (a prompt)
  • The model interprets your input based on patterns from its training
  • It predicts the most likely next word repeatedly until it generates a response

The algorithm is the process of connecting input to output based on probability and pattern — not intuition or thought.


6. A Prompt Is Just a Smart Question

AI doesn't read minds. It responds to what it’s asked. The quality of your input determines the quality of the output.

A prompt is simply a question or instruction. However, vague or general prompts lead to vague or generic answers. Precise, role-based prompts guide the model to give relevant and tailored responses.

Examples:

  • Poor prompt: "Tell me about AI."
  • Better prompt: "Act as a high school teacher and explain to a 75-year-old how AI works using simple language and everyday analogies."

Effective prompting involves:

  • Defining a role or perspective
  • Giving context (who it’s for, what it’s about)
  • Being specific about the goal (explanation, summary, strategy, etc.)

Garbage in leads to garbage out. But when you ask better questions, the system becomes exponentially more helpful.

Remember, detail makes things clearer. Take the time to describe the WHO, WHAT, WHERE, WHEN and WHY. Tell the story... make it real.


7. The Secret to AI: It’s a Conversation, Not a One-Shot Answer

This is where most people go wrong. They expect a perfect answer from the first try. But AI is designed to be iterative.

It’s not a one-question tool. It’s a collaboration partner. You guide it by refining your prompts, giving feedback, and building on each answer.

Effective users do the following:

  • Clarify their goals over several prompts
  • Adjust and reframe based on early outputs
  • Add more detail as needed
  • Treat the process as a dialogue, not a transaction

If your first question doesn’t work, ask it again — better. That’s how real value is extracted.


The Last Word

AI is not complicated. But it is precise.

Understanding how to work with AI begins with understanding the fundamentals:

  • AI is built on data — without it, nothing happens
  • Labels give meaning to that data — they are how AI learns
  • Integrity and scale of data determine the quality of outcomes
  • Algorithms turn data into predictions
  • Prompts are just structured, specific questions
  • Iteration and refinement of prompts are how you reach clarity

Most people fail with AI not because they don’t understand technology, but because they don’t understand how to ask the right questions. The power of AI lies in learning how to interact with it.

That’s not magic — that’s skill. Skill is acquired through relentless practice.

Chantal Bossé

M365 MVP | Helping you Plan, Create, and Deliver great presentations & training | M365 Trainer | Speaker | Author

1w

Excellent, and much more elegant than my "math wiz" explanation I usually tell people in my courses. 🤭 Since AI is doing a better translation job than it used to, I just shared the article for my French followers too. I especially love "garbage in, garbage out", which we cannot repeat enough. Thanks for writing this!

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Nitesh Gupta

I help B2B businesses scale with revenue-driven content | Follow for no-BS takes on content that actually converts

1w

This is such a useful breakdown Earle G. Hall! Most AI wins I’ve seen weren’t from fancy models, but from teams getting the data right and knowing exactly what they wanted to ask.

Richard Marcus

Casino Table Game Protection Consultant/Trainer and Founder of the Global Table Games and Game Protection Conference USA & Europe

1w

Excellent Earle G. Hall!

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