Enclosure A

SUMMARY OF CHANGES
2002-2003 EDESuite

Enclosure A contains changes we made to the 2002-2003 EDESuite software.

Schedule for EDESuite Software

The following schedule shows the dates that EDESuite software will be available on the
SFAdownload Web site.
Version Modules Included Month of Release
EDExpress for Windows, Global December 2001
Version 8.0 Application Processing
Packaging
Quality Analysis Tool, N/A January 2002
Version 2.0
EDExpress for Windows, Direct Loan March 2002
Version 8.1
EDExpress for Windows, Pell Grant March 2002
Version 8.1
Direct Loan Tools, N/A June 2002
Version 2.0
You can download EDESuite software, software service releases, and related
documentation from the SFAdownload Web site at SFAdownload.ed.gov.

Renewal Applications for Windows: We are removing all Renewal FAFSA

functionality from the 2002-2003 EDExpress software and discontinuing the 2002-2003
version of the stand-alone Renewal Application software. NOTE: Software developers
or school solution application systems should also eliminate these features from their
software.

We made this decision based on discussions with Student Financial Aid (SFA) partners
this spring. Examining the actual use of the electronic RAD files requested by
participating schools during 2001-2002 and previous cycles, we found that many schools
requested and received electronic files during RAD request phases. However, few
schools actually submitted electronic Renewal FAFSAs to the CPS. We decided to
discontinue processing electronic RAD files, which eliminates the need for the Renewal
Application software.

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Enhancements to EDExpress for Windows
The 2002-2003 EDExpress for Windows includes updates to conform with annual
changes to the FAFSA, ISIR, Direct Loan, Pell, and the new Common Origination and
Disbursement (COD) processes. In addition, many valuable suggestions and
recommendations from our focus groups, beta reviewers, and testers were taken into
account in this year’s product design. We thank all of you who have assisted us
throughout the past year.

Global – EDExpress for Windows, Version 8.0

Installation
• Starting with the 2002-2003 cycle, when the software is installed, all programs
appear on the Start Menu under the cycle year; for example, “EDExpress 2002-
2003.” The title of the shortcut on the desktop shows the cycle year first, then
product name; for example, “2002-2003 EDExpress.”
On-line Help
• Contact information related to EDESuite products, such as help lines, Web sites,
and e- mail addresses, has been removed from the on-line Help and all paper
documentation. Instead, links to the new document Sources of Assistance for
Schools, which is stored on the SFAdownload site, are listed in Help and in other
documentation.
Access Passwords
• The software no longer requires Access Passwords if the computer’s system date
has been changed to a date in the past. However, a warning message alerts you
that the system date is different since the last time the software was accessed.
Setup
• The Setup menu has been redesigned in a tab format by module with buttons for
each setup option. This design allows you to go from option to option within a
particular module without having to go through the menu options each time you
exit a screen.
• User ID is now a field in the Global System Setup dialog box, which enables you
to establish individual preferences for Default System to Display, Single/Multiple
(Default Print), Return to Dialog, and Default Report Output Destination.
• Print Setup, now a standard button on all Print screens, allows you to direct
specific batch print jobs to alternative printers.

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Prior Year Data
• You can select individual setup profiles, as well as specific student records (where
applicable), when using the Prior Year Import feature.
• The following Prior Year setups can be brought forward from last year’s version
of EDExpress:
− Global: System, Demo Data (by student), User Database, and File
Management
− Apps: System
− Packaging: System, User Formulas
− Direct Loan: School, System, Disbursement Profiles, Pnote Printer, and
Tolerances
− Pell: School Default Flag
• To give you easier access to information about the Prior Year Data import, a Help
button has been added to the Prior Year Data Import Dialog box. On- line Help
now provides a more thorough explanation of the process.
• During the Prior Year Import process, the Entrance Interview Flag is converted to
your computer’s current system date or blank if a date is not present.
• Your User Data setups can be moved forward, along with each student's
corresponding student data.
Tabs
• EDExpress more clearly displays the active tabs versus the inactive tabs for all
modules.
• The Pell Verification Status field on the Demo tab has been renamed Verification
Status Code. This field is for tracking purposes. The valid values are: W –
Without Verification, V – Verified, and Blank. These are the three verification
codes that will be exchanged with the Common Origination and Disbursement
system for the Pell Grant Program.
• A new Record Source Type field has been added to identify different types of data
imported externally from other modules.
Query
• You can identify student records with a missing e- mail address using a predefined
query of e- mail address = " ". The query is available in all modules.
• For 2002-2003, EDExpress features field-to-field comparison queries for numeric
fields within a single ISIR transaction. Examples are provided in Help.

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Print
• You can set a default for the report output destination option you use most; for
example, Printer, File, or Screen. You can always change the output destination
in the Print dialog box on a case-by-case basis, but the default setting remains in
effect until you change it in Setup.
Save Process
• The final confirmation no longer displays after the Save process. Instead, a
message in the status bar confirms the Save process is complete.
Multiple Entry
• The Multiple Entry Records grid is expanded to display as many students as
possible, so you do not need to use the scroll bar.
Record Layouts
• If a record layout appears in a 2002-2003 Technical Reference for any EDExpress
module, it is not available for printing in EDExpress.
Reports
• For viewing multiple-page reports that are printed to the screen, First Page and
Last Page buttons have been added.
Document Tracking
• Document Tracking Setup has been expanded to allow entry of SAR/ISIR Reject
Codes as selection criteria for document assignment.
• Document Tracking Setup has been modified to display two tabs, one for Global
documents (with Application Processing queries available) and one for Packaging
documents (with Packaging queries available).
• You can identify a record's document status on the Docs tab. The Document
Status field has been added to help you filter the output for the List–Document
Tracking by Student and List–Document Tracking by Document Code reports.
User-Defined Letters
• You can create an unlimited number of user-defined letters. You can also assign
a letter to a particular module or make it available for printing in all modules.
Module assignments can be changed at any time in Setup, and the printing process
does not restrict a letter to a specific module after it has been printed.
• A user-defined letter can be printed from any tab while you have a student record
open, unless that letter is specifically assigned to a module within the software.
Likewise, user-defined letters are printable through batch mode from all modules
unless specifically assigned to a module.

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 • We have removed the Year indicator from Document Tracking Setup and
eliminated the Document Status that prints on the Document Tracking letter to
allow for a longer Document Tracking Description field.

Application Processing – EDExpress for Windows, Version 8.0

Renewal Application
• All Renewal Application functionality has been removed from 2002-2003
EDExpress.
SAR/ISIR Tab
• The Pell Eligibility Flag and NSLDS Match Flag (Default Indicator) for the
transaction is displayed on the SAR/ISIR Tab on page 3 (FAA Info section).
Import Dialog
• Schools have requested a method of notification when a Packaging, Pell, or Direct
Loan record exists for newly imported ISIR transactions. An option has been
added to the ISIR Data Import dialog box to identify Packaging, Direct Loan, or
Pell records already in the database. The information appears on the import edit
report.
• We added FDRUXXOP into the Error Import Types: EAP,
Corrections/Duplicates, and Signature.
• The CPS Signature Hold File Listing (HOLDXXOP) file generates an import
report. The report now contains the Federal School Code, and E- mail Address
fields.
Export Dialog
• Select Records within Selection Criteria is enabled for the Application and
Correction exports.
Batch Regeneration
• When an Application Processing batch is regenerated, a new batch ID is used.
The original batch ID has been removed from the batch activity grid.
Message Classes
• The following message classes have been added in File Management:
− Added to ISIR data import
• YTDNXXOP (ISIR YTD- State Non-Resident)
• YTDRXXOP (ISIR YTD- State Resident)
• FDRFXXOP (Processed FDRs)
− Added to Error Import
• FDRUXXOP (FDR- State Agency, not on database)

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Active Transaction
• The fields displayed on the top half of the ISIR Review tab have been modified
and rearranged to make the transaction activation process more intuitive.
• The on- line Help has been expanded to help you better understand the Activate
Transaction process.
FAA Information
• An FAA Information screen has been added to the View menu. It displays
processed ISIR values such as Application Receipt Date, EFC, SAR C Flag,
Match Flags, and Comment Codes for the transaction displayed.
Comment Codes
• The Comments page of the ISIR report shows the Comment Code number next to
Comment Code text for each comment.
Edits and Skip Logic
• You can move from page to page on the SAR/ISIR tab without receiving edits.
The software has been modified so the SAR/ISIR tab applies field edits only
when the record is saved.
• Logic has been added to the FAFSA and SAR/ISIR tabs to skip the Legal
Residence Date field when the answer to the corresponding Resident before
1/1/97? question is “Yes.”
• Logic has been added to skip the Register for Selective Service? question when
the answer to Are you male? is “No.”
EFC
• To differentiate between the CPS and EDExpress calculated EFC values, the
software has been modified to display two EFC labels (one for EDExpress
compute and one for CPS compute) on Page 3 of the FAFSA and SAR/ISIR tabs.
List Processed ISIRs Report
• The default value for the Transaction Preference field on List-Processed ISIRs
print dialog has been changed from “Highest” to “All.”
Select Records
• The Select Records option within Selection Criteria has been enabled for the
following Application Processing lists: List–Entered Application Records, List -
Entered Correction Records, List–Entered Duplicate Requests, and List–
Processed ISIRs.
Verification Worksheet
• A 50-byte memo field has been added to the Verification Worksheet tab for your
comments. This memo field prints on the Verification Worksheet report.

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Packaging – EDExpress for Windows, Version 8.0
Awards Tab
• A Description column has been added to the User-Defined Formulas grid. This
column displays the name you gave to each user-defined formula during setup.
• A Parents’ State Residency field has been added. EDExpress fills this field
automatically if you import ISIRs that contain a value for the field. You can
update this field using Multiple Entry and external add and external change
imports.
Budget
• Pell COA has been added as an optional field for Budget Setup. The Pell COA
value on the student record is used as the Budget variable when determining the
scheduled maximum Pell Grant award to display in the Estimated Pell Award
field. Pell COA is also used to determine the scheduled maximum Pell Grant
award (Aid Type F) during the Packaging process.
Entry
• We changed the Overaward Indicator field to Remaining Need < 0. The field is
now read-only with valid values of “Y” or “N.”
• At a school’s request, a Low Tuition Flag has been added to Packaging Multiple
Entry.
On-line Help
• Flyover help has been added to the Fund Code column on the Awarded Funds
grid displaying the Fund Description.
User-Defined Formulas
• The number of User-Defined Formulas has been increased from four to twelve.
Reports
• A new report, List – Funds Forecasting, compares the original/initial amount of a
fund offered to the current accepted amount of an awarded fund at the fund level.
• An option on the Print dialog box enables you to modify the List–Packaged
Students report. You can suppress all fields on the report except SSN, Name ID,
Transaction #, Last Name, and First Name.

Direct Loan – EDExpress for Windows, Version 8.1

Field Changes
• The following fields are no longer exported as part of the loan record but are still
available on the Demo Tab for school use:
− Permanent Address Change Date
− Local Address Change Date

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 − Borrower's SSN Change Date
− Borrower's Date of Birth Change Date
• The Loan Amount Requested has been removed from the software, as well as all
imports and exports to Loan Origination.
• The Entrance Interview Flag field has increased from a one-character to an eight-
character date field. This change allows you to import the new Entrance
Interview file from the LO On-Line Application and capture the date a borrower
completes entrance counseling on the Web. This field is also updated on the
external record layout s. The Entrance Interview Date continues to be updated on
the Demo tab and exported from the Demo table; however, it also displays on the
Disbursement tab.
Change Process
• Functionality has been added to track and display updates made to fields on the
Loan Record. You can determine if the updates are accepted or rejected by the
Common Origination and Disbursement system (COD), formerly the Loan
Origination Center (LOC).
Record Layouts
• External import add, external change, and external export record layouts are no
longer available for printing from within EDExpress. You can find them in the
Direct Loan Technical Reference. User-Defined External Export layouts are still
available in EDExpress, as well as in the Direct Loan Technical Reference.
Edits
• The Entrance Interview edit no longer applies to PLUS Loans in EDExpress.
• Disbursement edits are updated to accommodate disbursement dates seven
calendar days in the future.
Loan Tab
The Direct Loan School Code field on the Loan tab has been changed to a display-
only field.
Disbursement
• Disbursement sequence numbers for Payments to Servicing transactions, formerly
Servicer Refund transactions, are generated by the COD (formerly LOC) in the
range of 91 to 99.
• You can enter Disbursement Adjustment transactions on the LO On- line
Application and receive acknowledgements. Upon import of a Web-generated
Disbursement Acknowledgement, batch type WG, EDExpress updates or creates
the Disbursement Adjustment transaction, whichever is appropriate.
• Anticipated and Actual Disbursements can be dated seven calendar days in the
future.

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• From the Disbursement tab, you can delete an Actual or Adjusted Disbursement
record prior to the Save process if necessary.
• The COD (formerly LOC) Booking Notification process has changed. The COD
sends notifications to schools only at the time the loan is booked and only for the
loan's first disbursement. Booking Notifications are not sent for each subsequent
disbursement or adjustment. Therefore, the Booked Status field in EDExpress has
moved from the Disbursement tab to the Loan tab.
Entrance and Exit Counseling
• A new process allows you to request an electronic file identifying borrowers who
have completed entrance counseling on the LO On-Line Application be sent to
your SAIG mailbox. When you import this file into EDExpress, the Entrance
Interview Date for a borrower is updated.
• A new process allows you to request an electronic file identifying borrowers who
have completed exit counseling on the Direct Loan Servicing Web site. When
you import this file into EDExpress, you can print a preformatted report.
Header Record
• A Software Provider Version number has been added to the Header Record for all
batch files being exported to the COD. This 9-character field in the header record
is alphanumeric and is left-justified. EXP8.1.xx is used to identify EDExpress
8.1.
Print
• An option to print Parent Borrower address labels has been added.
Save
• You can save a loan record when originating a loan.
• Keystrokes have been modified so that when saving a loan record, you are no
longer required to click OK. Instead, a message in the status bar confirms that the
Save process is complete.
External Imports
• Academic Year, Loan Period, and Anticipated Disbursement (1 to 20) dates have
been added to the External Import Add file. Using these fields, you can generate
disbursement profiles through the external import process.
• The valid values of S = Signed and P = Printed for the MPN Status have been
added to the External Import Add record.
External Change
• We have added “P” (“Printed”) as a valid value for the MPN/Promissory Note
Status for the External Change Process.
Query
• Change Batch ID is a new predefined query.

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 Reports
• To assist schools in identifying overawards and to help you investigate loan limit
issues, we have added a new Loan Eligibility List report.
• The DLSAS and 732 reports are now combined into one report, the School
Account Statement - Direct Loan (SAS-DL). The SAS-DL report contains all the
data elements from the DLSAS and 732 reports. The SAS-DL has been removed
from EDExpress and added to DL Tools.
• The Anticipated Disbursements List Report now includes gross, fee, interest
rebate, and net amounts. It also provides the option to print both Corresponding
Actuals and Pending Actuals on the same list.
• Net Disbursement Totals per student has been added to the Actual Disbursement
List Report.
• A new option to print only records with a difference greater than zero has been
added to the School/COD Loan Totals List Report.
• The Status Measurement Tool Report has been renamed to Status List Report. It
now includes the Credit Decision status.
Import
• The ISIR import into the Direct Loan module updates the Default/Overpayment
field on the loan record based on the NSLDS match flag.
Setup
• Your Direct Loan setups from the prior year can be imported into this year’s
software.
• The Direct Loan Disbursement Setup automatically adds the assumed school code
from Direct Loan System Setup to individual disbursement profiles.

Pell Grant: EDExpress for Windows 8.2

Prior Year Import
• If you choose to import the prior year’s setup data, the Default Flag is imported
with the School Setup data. In addition, you can filter the import of prior year
Pell setup data by selecting specific attended campus codes.
Import
• A total count of the number of records, with an action code of D-Duplicate,
received in a Pell Origination or Disbursement Acknowledgement batch appears
on the corresponding import edit report.
• The Record Source Field has been added to the Demo Tab for the Origination
Acknowledgement, Origination Acknowledgement Web, and Year-to-Date
(YTD) imports.

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• You can choose to import the Pell Cost of Attendance from Packaging in the
Import dialog box.
On-line Help
• On-line Help and other documentation explain the new MRR POP process and the
procedures for submitting Origination and Disbursement Records over the
Internet.
• Explanations for School Setup in on-line Help use interactive graphics to describe
options more clearly.
Entry
• The Pell Cost of Attendance (COA) field has been added to Pell Multiple Entry.
• The Pell screen layout has been reorganized into logical groups of fields. Fields
such as those used by clock hour schools are no longer split between two
columns.
• The School Internal Sequence Number field is now available on the Pell Grant
Origination tab. It is not a required field. Combination system schools currently
use this field through the External Import process. The School Internal Sequence
Number is also available in Query, Browse, and File Format.
• A ‘Disbursement Cross Reference field’ was added in version 7.2. However, data
could only be entered in the field for records that are in an R-Ready status. In 8.2,
you can update this field when the record is in A-Accepted, E-Rejected, or R-
Ready status.
• When multiple origination records exist for a student, you can view and scroll
between origination records and disbursement records. Using a specific
origination ID, EDExpress shows the disbursement records for the most recently
accessed origination record, not the records for the lowest numbered disbursement
record. A one-to-one relationship is created between multiple origination records
and their associated disbursement records. This logic, which currently exists in
the Direct Loan module, is now used in the Pell module.
• The current SSN, date of birth, and student's full name are included in the
Origination record and the Origination Acknowledgement record. They are not
required fields and will not be exported. They are imported from the
acknowledgement record and printed on the import edit report
Verification
• To facilitate COD, the valid values for the Verification Status Code field on the
Pell Grant tab are:
− V = Verified
− W = Without Verification
− Blank

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 • A new predefined query identifies students with disbursements who are still in a
W verification status. You can review the report and request income information.
This change helps keep schools from releasing second disbursements to students
who have not completed verification.
• EDExpress displays a warning if you enter more than one- half of the scheduled
award amount for a Pell record with a verification status of W.
Reports
• The Date Range entry field for List - Batch Activity is no longer a required field.
• An EFC identifier has been added to the Origination List to indicate whether the
Primary or Secondary EFC is used.
• A new Disbursements Pending Report assists you in tracking anticipated
disbursements. The report lists the difference in the Origination Award Amount
and the Amount Disbursed to Date at the record level.
• A negative Pending Amount field has been added to the Origination and
Disbursement Acknowledgement record. If you lower the origination amount
after disbursing at a higher amount under a previous origination record, the
pending amount will show in this field.
• For each disbursement transaction that provokes an edit condition of D –
Duplicate, E – Reject, or W – Warning, the comment test will display on the
Disbursement View Screen.

DL Tools for Windows, Version 2.0

Listed below are changes to the 2002-2003 DL Tools for Windows:

• The current Direct Loan School Account Statement (DLSAS) and the 732 report
have been merged into one report called the SAS-DL. DL Tools updates the
compare process to use the new combined SAS-DL and provides all current
functionality provided in DL Tools.
• Cash Receipts and Excess Cash values display as positive numbers on the SAS-
DL except when noting a downward adjustment transaction. DL Tools processes
the values accordingly.
• The compare program for the SAS-DL has been updated to run school
disbursement records at the individual disbursement level instead of a cumulative
disbursement amount at the loan level.
• Direct Loan Measurement Tool reports have been moved from EDExpress to DL
Tools for access by all Direct Loan schools. Examples of two such reports are the
Direct Loan Volume Measurement Tool report and the Disbursement
Measurement Tool report.
• A new report displays individual disbursements and includes the number of actual
disbursements for each loan.

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 • You can access reports, even if you do not use EDExpress.

Quality Analysis Tool for Windows, Version 2.0

Beginning in January 2002, The Quality Analysis Tool version 2.0 will be available for
any school to use. Users will import ISIR records into the tool and then use queries and
specialized reports to obtain aid applicant data. The Quality Analysis Tool provides
schools with the ability to examine subsets of its applicant and/or recipient population to
determine which fields were corrected most often and how those changes affected the
student's EFC and Pell Grant eligibility. Any school can use the tool and can gain
valuable information about the effectiveness of verification on their campus. Such
insights can prompt identification and implementation of verification practices that make
a difference in aid awards, leading to improvements in the FAFSA, and ultimate
improvements in program integrity.

The 2002-2003 Quality Analysis Tool for Windows (QA Tool) software focuses on
initial and paid on ISIR data. These two transactions are side by side for you to see and
compare the fields that were corrected. Using EFC ranges and increments of change, you
can analyze a specific student population to determine which fields were corrected most
often and how those changes affected the students’ EFCs.

Listed below are changes to the 2002-2003 Quality Analysis Tool for Windows:
• A setup option has been added to define school verification profiles. A
verification profile is used during a new Verification Selection Process to identify
students whose initial ISIR transaction matches these verification profiles. An
option is also available to set the School Verification Flag for students meeting
the selected criteria.
• A footnote on some reports refers you to on- line Help for explanations of the
detail and summary data included on the reports. The specific path to Help is
included in the footnote.
• The source of the ISIR correction is displayed on the Transaction Comparison tab,
as well as on reports (where applicable).
• On-line Help clarifies how the numbers on the reports are affected when a
student's dependency status changes from Dependent to Independent and how the
parental data fields are treated in this situation.
• We have made more ISIR fields available in Query to increase the flexibility of
QA Tool.
• The Paid On School Verification Flag has been removed from the software.
• On the Open dialog box, you can sort fields by Sequence Number or in
alphabetical order.
• When you start QA Tool, a message states that using the product does not make
you a participant in the QA Program. Users are able to turn off the message.

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• The “Overwrite” and “Overwrite All” options in the Import dialog box (available
when you choose Prompt for Duplicates) have been renamed to “Update” and
“Update All.” These optio ns indicate whether the Initial or Paid On transaction is
being updated.
• QA Tool allows the external import of user-defined fields from a source other
than EDExpress.
• An optional date filter field has been added to the ISIR import process. The date
in this field is compared to the ISIR Add Date from EDExpress or from an
external system. It excludes records accordingly.
• An optional Dependency Status sort field has been added to the Print dialog box
as a filter for reports.
• All reports display the options selected in the Print dialog box in the report
heading or above the actual report detail.
• When you print a Transaction Comparison report, you can choose to display only
fields with value changes from the Initial transaction to the Paid On transaction.
• Ascending and descending sort options have been added for the Fields Corrected,
EFC Increased, EFC Decreased, and EFC Unchanged columns on the following
reports to allow for quicker access to desired information:
− Corrected Records in Initial EFC Range
− Field Cha nge Report with Corrected Field Counts
− Field Range Report with Corrected Field Counts
− Pell Corrected Records Report
• When the Single student option is selected from the Print dialog box, the report
includes the identifying information of the student. This change affects the
following reports:
− Corrected Records in Initial EFC Range
− Field Change Report with Corrected Field Counts
− Field Range Report with Corrected Field Counts
− Pell Corrected Records Report
• To allow you to identify patterns in modified data elements that you can identify
through edits, the Student Listing of EFC Change report has been redesigned to
include the following headings:
− Initial Field Value
− Field Change Value
− Initial EFC Value
− EFC Change Value

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 • A new report lists students with the school verification criteria code applied to
their records.
• You can now print some reports without running Data Validation. These reports,
which do not include student records, include:
− Query Management
− Record Layout - Export Full, Record Layout - Export UD
− System Setup
• QA Tool provides a summary report listing the Original SSN, First Name, Last
Name, and Middle Initial of students deleted during the Data Validation process.
• On-line Help has been enhanced to provide more information on steps you should
take before running the Data Validation process.
• Multiple Entry has been added to allow global updates to User-Defined Fields and
the School Verification Flag.
• A new predefined parameter query has been added that allows you to query on a
user-specified difference between the Initial transaction EFC and the Paid On
transaction EFC.
• QA Tool now includes predefined Selected Field Codes, including All Fields,
Required Verification Item Fields (Dependent), and Required Verification Item
Fields (Independent).
• The following queries have been added:
• Student's Marital Status =1 AND Student Has Legal Dependents =1 AND
Date of Birth < “PARAMETER” AND Student's AGI <= “PARAMETER”.
• Parents’ AGI >= “PARAMETER” AND Parents’ AGI <= “PARAMETER”
AND Parents’ House Size >= “PARAMETER” AND Parents Number in
College >= “PARAMETER”.

References

Customer Service

CPS/WAN Technical Support

800/330-5947; TDD/TTY 800/511-5806
Representatives are available Monday-Friday, 7 a.m. to 7 p.m. (CT).
E- mail: [email protected]

Federal Student Aid Information Center

800/4-FED-AID (800/433-3243); TDD/TTY: 800/730-8913
Representatives are available Monday-Sunday, 8 a.m. to midnight (ET).

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 SFATECH listserv
Maintained by ED to address technical questions and issues about ED’s Student
Financial Aid systems and software. For more information, see the following:
www.ed.gov/sfatech/listserv.html

SFA Customer Service Call Center (CSCC)

800/433-7327
For Title IV program questions, application processing questions, and for
assistance contacting other ED staff.
Representatives are available Monday through Friday, 9 a.m. to 5 p.m. (ET).
E- mail: [email protected]

Documents
The following documents detail the changes to the Application Processing System during
the 2002-2003 processing year. They are located on the IFAP Web site, ifap.ed.gov.
• Action Letter # 1, describing changes to the Renewal Application Process, August
2001
• Action Letter describing changes to the CPS Processing System, available
November 2001
• Action Letter describing changes to the Web application and Web processes,
available December 2001
• 2002-2003 EDE Technical Reference, available November 2001
• A Guide to ISIRs, available November 2001
• Dear Partner letters and Federal Register describing updated minimum hardware
and software technical specifications, GEN-00-20, GEN-00-21, and Federal
Register, 02/12/01, vol. 66, number 29

Web Sites
You can find more information about EDESuite and other student financial aid tools and
documents on the following Web sites:
Electronic Access Conference: edeworkshop.walcoff.com
IFAP: ifap.ed.gov
SFA Technical Support : ed.gov/offices/OSFAP/sfatech
SFATECH listserv : ed.gov/offices/OSFAP/sfatech/listserv.html
SFAdownload: SFAdownload.ed.gov

Glossary of Acronyms
The following lists common acronyms used in this action letter.
CPS Central Processing System
CSCC Customer Service Call Center

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COD Common Origination and Disbursements
ED U.S. Department of Education
EDE Electronic Data Exchange
EFC Expected Family Contribution
ENAS Estimated Needs Analysis
FAFSA Free Application for Federal Student Aid
FISAP Fiscal Operations Report and Application to Participate
in the Federal Campus-based Programs
FSEOG Federal Supplemental Educational Opportunity Grants
ID Identification
IFAP Information for Financial Aid Professionals
ISIR Institutional Student Information Record
LO Loan Origination
LOC Loan Origination Center
MPN Master Promissory Note
NSLDS National Student Loan Data System
QA Quality Assurance
RAD Renewal Application Data
RFMS Recipient Financial Management System
SAR Student Aid Report
SAS-DL School Account Statement - Direct Loan
SFA Student Financial Assistance
SSN Social Security Number
VA Veteran’s Administration
YTD Year to Date

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