Case Analysis
Case Analysis
Skim once quickly Read again for detail Work through in this order, taking viewpoint of marketing consultant A. Identify problem 1. threat (competitor, trend) 2. opportunity 3. lurking difficulty B. Analyze problem in pieces 1. Environment (e.g., demographic, economic, technical) 2. Publics (e.g., financial, media, citizen-action, government) 3. Market (potential buyers) Benefits sought Information: what they know, how they search Decision makers and influences Level of involvement 4. Competition 5. Upstream and downstream channel members (suppliers, distributors) 6. Company Information (e.g., objectives, strategy, structure, strengths, weaknesses, constraints) C. Recommendations 1. Action (specify 4 Ps) versus no action 2. Implementation issues (what can realistically be done?) Do not duck the issues! Do not merely claim lack of information as basis for no action. If you must have information to make a recommendation, demonstrate the value of that information (e.g., what you need and why, how you would get it, time and costs of that gathering information, etc.).
Source: Prof. Ed Fox