Session 61
Session 61
Definition The result of the interaction between the individual and the situation. Three key elements:
Intensity how hard a person tries Direction effort that is channeled toward, and consistent with, organizational goals Persistence how long a person can maintain effort
Theories of Motivation
McGregors Theory X and Theory Y Herzbergs Two-Factor Theory McClellands Theory of Needs
Herzbergs Two-Factor Theory Satisfaction and dissatisfaction are not opposites but separate constructs Hygiene Factors Company Policies Salary Work Conditions Motivators Growth Responsibility Achievement
Self-Efficacy Theory
Also known as Social Cognitive Theory or Social Learning Theory
Providing an extrinsic reward for behavior that had been previously only intrinsically rewarding tends to decrease the overall level of motivation Major Implications for work rewards
Intrinsic and extrinsic rewards are not independent Extrinsic rewards decrease intrinsic rewards
Difficult Goals:
Focus and direct attention Energize the person to work harder Difficulty increases persistence Force people to be more effective and efficient
Increasing Self-Efficacy
Enactive mastery
Most important source of efficacy Gaining relevant experience with task or job Practice makes perfect
Vicarious modeling
Increasing confidence by watching others perform the task Most effective when observer sees the model to be similar to him- or herself
Verbal persuasion
Motivation through verbal conviction
Reinforcement Theory
Similar to Goal-Setting Theory, but focused on a behavioral approach rather than a cognitive one.
Behavior is environmentally caused Thought (internal cogitative event) is not important
Feelings, attitudes, and expectations are ignored
Behavior is controlled by its consequences reinforcers Is not a motivational theory but a means of analysis of behavior Reinforcement strongly influences behavior but is not likely to be the sole cause
Self-Outside
The persons experience in a different job in a different organization
Other-Inside
Another individual or group within the organization
Other-Outside
Another individual or group outside of the organization
Reactions to Inequity
Employee behaviors to create equity:
Change inputs (slack off) Change outcomes (increase output) Distort/change perceptions of self Distort/change perceptions of others Choose a different referent person Leave the field (quit the job)
Paid by quality:
Overrewarded employees give higher quality Underrewarded employees make more of low quality
Interactional Justice
Being treated with dignity and respect
Organizational Justice
Vrooms Expectancy Theory The strength of a tendency to act in a certain way depends on the strength of an expectation that the act will be followed by a given outcome and on the attractiveness of the outcome to the individual.