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Getting Ready to Test: A Review/Preparation Manual for Drug and Alcohol Credentialing Examinations
2008 Supplemental Guide
DLC, LLC 14 Prairie Crest Drive Santa Fe, NM 87505 Phone (866) 471-1742 Fax (801) 991-7081 Website: http://www.ReadyToTest.com e-mail: [email protected] March 2008 - 6th Edition DLC, LLC

Getting Ready To Test: A Review and Preparation Manual for Drug and Alcohol Credentialing Examinations.
Thank you for your purchase of training materials from ReadyToTest.com. Since 1995 weve been offering our study guide to assist counselors in their preparation for their state drug and alcohol credentialing exam. A great deal of care and effort has gone into the materials contained in the manual in order to make sure that we are providing the type of information counselors will need to be successful in the completion of their credentialing requirements. With this in mind, we do strive to maintain up-todate information, updating any statistical information we include as it comes available and adding new revisions or additions to our content information as it is warranted. As such the current edition of the study guide is our sixth revision, completed in March of 2008. When major changes like this occur, we do realize that some students have yet to complete their testing requirement and as a result will benefit from having any new information or content we have developed. So, weve created this supplemental guide as a courtesy to our students, helping to ensure that they will have the most up-to-date information we can provide them. Heres what is new in the 6th Edition of the manual ! Updated Chapter on Diverse Populations (replaces Chapters 2 and 3 in the last edition) ! New Chapter on Stages of Change ! Updated Section 4 that addresses IC&RCs changes to the written examination process o This section includes information on these changes as well as a completely new, 150-question sample exam and keys ! Updated Appendix A Bibliography ! New Appendix C The Twelve Core Functions and Global Criteria. Remember, if you have questions or need assistance please contact us by email at [email protected]. Thanks again for your purchase of materials from ReadyToTest.com.

Kevin Scheel Director of Educational Services DLC, LLC

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Section 3, Chapter 2: Addressing Diverse Populations in Treatment

Treatment programs increasingly are called on to serve individuals with diverse backgrounds. Roughly one-third of the U.S. population belongs to an ethnic or racial minority group. More than 11 percent of Americans, the highest percentage in history, are now foreign born (Schmidley 2003). Culture is important in substance abuse treatment because clients' experiences of culture precede and influence their clinical experience. Treatment setting, coping styles, social supports, stigma attached to substance use disorders, even whether an individual seeks help all are influenced by a client's culture. Culture needs to be understood as a broad concept that refers to a shared set of beliefs, norms, and values among any group of people, whether based on ethnicity or on a shared affiliation and identity. In this broad sense, substance abuse treatment professionals can be said to have a shared culture, based on the Western worldview and on the scientific method, with common beliefs about the relationships among the body, mind, and environment (Jezewski and Sotnik 2001). Treating a client from outside the prevailing United States culture involves understanding the client's culture and can entail mediating among U.S. culture, treatment culture, and the client's culture. This chapter contains
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An introduction to current research that supports the need for individualized treatment that is sensitive to the client's culture Principles in the delivery of culturally competent treatment services Topics of special concern, including foreign-born clients, women from other cultures, and religious considerations Clinical implications of culturally competent treatment

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Sketches of diverse client populations, including

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Hispanics/Latinos African-Americans Native Americans Asian Americans and Pacific Islanders Persons with HIV/AIDS Lesbian, gay, and bisexual (LGB) populations Persons with physical and cognitive disabilities Rural populations Homeless populations Older adults

Resources on culturally competent treatment for various populations

What It Means To Be a Culturally Competent Clinician

It is agreed widely in the health care field that an individual's culture is a critical factor to be considered in treatment. The Surgeon General's report, Mental Health: Culture, Race, and Ethnicity, states, Substantive data from consumer and family self-reports, ethnic match, and ethnic-specific services outcome studies suggest that tailoring services to the specific needs of these [ethnic] groups will improve utilization and outcomes (U.S. Department of Health and Human Services 2001, p. 36). The Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition (DSM-IV) (American Psychiatric Association 1994) calls on clinicians to understand how their relationship with the client is affected by cultural differences and sets up a framework for reviewing the effects of culture on each client.

Mental Health: Culture, Race, and Ethnicity is the first comprehensive report on the status of mental health treatment for minority groups in the United States. This report synthesizes research data from a variety of disciplines and concludes that
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Disparities in mental health services exist for racial and ethnic minorities. These groups face many barriers to availability, accessibility, and use of high-quality care. The gap between research and practice is worse for racial and ethnic minorities than for the general public, with problems evident in both research and practice settings. No ethnic-specific analyses have been done in any controlled clinical trials aimed at developing treatment guidelines. In clinical practice settings, racial and ethnic minorities are less likely than Whites to receive the best evidence-based treatment. (It is worth noting, however, that given the requirements established by funders and managed care, clients at publicly funded facilities are perhaps more likely than those at many private treatment facilities to receive evidence-based care.)

Because verbal communication and the therapeutic alliance are distinguishing features of treatment for both substance use and mental disorders, the issue of culture is significant for treatment in both fields. The therapeutic alliance should be informed by the clinician's understanding of the client's cultural identity, social supports, self-esteem, and reluctance about treatment resulting from social stigma. A common theme in culturally competent care is that the treatment provider not the person seeking treatment is responsible for ensuring that treatment is effective for diverse clients. Meeting the needs of diverse clients involves two components: (1) understanding how to work with persons from different cultures and (2) understanding the specific culture of the person being served (Jezewski and Sotnik 2001). In this respect, being a culturally competent clinician differs little from being a responsible, caring clinician who looks past first impressions and stereotypes, treats clients with respect, expresses genuine interest in clients as individuals, keeps an open mind, asks questions of clients and other providers, and is willing to learn.

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This chapter cannot provide a thorough discussion of attributes of people from various cultures and how to attune treatment to those attributes. The information in this chapter provides a starting point for exploring these important issues in depth. More detailed information on these groups, plus discussions of substance abuse treatment considerations, is found in the resources listed at the back of this chapter. The following resources may be especially helpful in understanding the broad concepts of cultural competence:
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Mental Health: Culture, Race, and Ethnicity (U.S. Department of Health and Human Services 2001) (www.mentalhealth.org/cre/default.asp). Chapter 2 discusses the ways in which culture influences mental disorders and mental health services. Subsequent chapters explain the historical and sociocultural context in which treatment occurs for four major groups African-Americans, American Indians and Alaska Natives, Asian Americans and Pacific Islanders, and Hispanic/Latino Americans. The forthcoming TIP Improving Cultural Competence in Substance Abuse Treatment (CSAT forthcoming a) will include an inservice training guide.

Principles in Delivering Culturally Competent Services

The Commonwealth Fund Minority Health Survey found that 23 percent of African-Americans and 15 percent of Latinos felt that they would have received better treatment if they were of another race. Only 6 percent of Whites reported the same feelings (La Veist et al. 2000). Against this backdrop, it clearly is important for providers to have a genuine understanding of their clients from other cultures, as well as an awareness of how personal or professional biases may affect treatment. Most counselors who provide treatment services are White and come from the dominant Western culture, but nearly half of clients seeking treatment are not White (Mulvey et al. 2003). This stark fact supports the argument that clinicians consider treatment in the context of culture. Counselors often feel that their own social values are the norm that their values are typical of all cultures. In fact, U.S. culture differs from most other cultures in a number of ways. Clinicians and program staff members can benefit from learning about the major areas of difference and from understanding the common ways in which clients from other cultures may differ from the dominant U.S. culture.

Treatment Principles

Members of racial and ethnic groups are not uniform. Each group is highly heterogeneous and includes a diverse mix of immigrants, refugees, and multigenerational Americans who have vastly different histories, languages, spiritual practices, demographic patterns, and cultures (U.S. Department of Health and Human Services 2001). For example, the cultural traits attributed to Hispanics/Latinos are at best generalizations that could lead to stereotyping and alienation of an individual client. Hispanics/Latinos are not a homogeneous group. For example, distinct Hispanic/Latino cultural groups Cuban Americans, Puerto Rican Americans, Mexican Americans, and Central and South Americans do not think and act alike on every issue. How recently immigration occurred, the country of origin, current place of residence, upbringing, education, religion, and income level shape the experiences and outlook of every individual who can be described as Hispanic/Latino. Many people also have overlapping identities, with ties to multiple cultural and social groups in addition to their racial or ethnic group. For example, a Chinese American also may be Catholic, an older adult, and a Californian. This individual may identify more closely with other Catholics than with other Chinese Americans. Treatment providers need to be careful not to make facile assumptions about clients' culture and values based on race or ethnicity. To avoid stereotyping, clinicians must remember that each client is an individual. Because culture is complex and not easily reduced to a simple description or formula, generalizing about a client's culture is a paradoxical practice. An observation that is accurate and helpful when applied to a large group of people may be misleading and harmful if applied to an individual. It is hoped that the utility of offering broad descriptions of cultural groups outweighs the potential misunderstandings. When using the information in this chapter, counselors need to find a balance between understanding clients in the context of their culture and seeing clients as merely an extension of their culture. Culture is only a starting point for exploring an individual's perceptions, values, and wishes. How strongly individuals share the dominant values of their culture varies and depends on numerous factors, including their education, socioeconomic status, and level of acculturation to U.S. society.
Differences in Worldview

A first step in mediating among various cultures in treatment is to understand the Anglo-American culture of the United States. When compared with much of the rest of the world, this culture is materialistic and competitive and places great value on individual achievement and on being oriented to the future. For many people in U.S. society, life is fast paced, compartmentalized, and organized around some combination of family and work, with spirituality and community assuming less importance.
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Some examples of this worldview that differ from that of other cultures include
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Holistic worldview. Many cultures, such as Native-American and Asian cultures, view the world in a holistic sense; that is, they see all of nature, the animal world, the spiritual world, and the heavens as an intertwined whole. Becoming healthy involves more than just the individual and his or her family; it entails reconnecting with this larger universe. Spirituality. Spiritual beliefs and ceremonies often are central to clients from some cultural groups, including Hispanics/Latinos and American Indians. This spirituality should be recognized and considered during treatment. In programs for Native Americans, for example, integrating spiritual customs and rituals may enhance the relevance and acceptability of services. Community orientation. The Anglo-American culture assumes that treatment focuses on the individual and the individual's welfare. Many other cultures instead are oriented to the collective good of the group. For example, individual identity may be tied to one's forebears and descendants, with their welfare considered in making decisions. AsianAmerican and Native-American clients may care more about how the substance use disorder harms their family group than how they are affected as individuals. Extended families. The U.S. nuclear family consisting of parents and children is not what most other cultures mean by family. For many groups, family often means an extended family of relatives, including even close family friends. Programs need a flexible definition of family, accepting the family system as it is defined by the client. Communication styles. Cultural misunderstandings and communication problems between clients and clinicians may prevent clients from minority groups from using services and receiving appropriate care (U.S. Department of Health and Human Services 2001). Understanding manifest differences in culture, such as clothing, lifestyle, and food, is not crucial (with the exception of religious restrictions on dress and diet) to treating clients. It often is the invisible differences in expectations, values, goals, and communication styles that cause cultural differences to be misinterpreted as personal violations of trust or respect. However, one cannot know an individual's communication style or values based on that person's group affiliation.

Multidimensional learning styles. The Anglo-American culture emphasizes learning through reading and teaching. This method sometimes is described as linear learning that focuses on reasoned facts. Other cultures, especially those with an oral tradition, do not believe that written information is more reliable, valid, and substantial than oral information. Instead, learning often comes through parables and stories that interweave emotion and narrative to communicate on several levels at once. The authority of the speaker may be more important than that of the message. Expressive, creative, and nonverbal interventions that are characteristic of a specific cultural group can be helpful in treatment. Cultures with this kind of rich oral tradition and learning pattern include Hispanics/Latinos, African-Americans, American Indians, and Pacific Islanders.

Common issues affecting the counselor-client relationship include the following:

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Boundaries and authority issues. Clients from other cultures often perceive the counselor as a person of authority. This may lead to the client's and counselor's having different ideas about how close the counselor-client relationship should be. Respect and dignity. For most cultures, particularly those that have been oppressed, being treated with respect and dignity is supremely important. The Anglo-American culture tends to be informal in how people are addressed; treating others in a friendly, informal way is considered respectful. Anglo Americans generally prefer casual, informal interactions even when newly acquainted. However, some other cultures view this informality as rudeness and disrespect. For example, some people feel disrespected at being addressed by their first names. Attitudes toward help from counselors. There are wide differences across cultures concerning whether people feel comfortable accepting help from professionals. Many cultures prefer to handle problems within the extended family. The clinician and client also may harbor different assumptions about what a clinician is supposed to do, how a client should act, and what causes illness (U.S. Department of Health and Human Services 2001).

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Clinical Implications of Culturally Competent Treatment

Programs should take the following steps to ensure culturally competent treatment for their clients:
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Assess the program for policies and practices that might pose barriers to culturally competent treatment for diverse populations. Removing these barriers could entail something as simple as rearranging furniture to accommodate clients in wheelchairs or as involved as hiring a counselor who is from the same cultural group as the population the program serves. Section 2 provides more information about assessing program needs. Ensure that all program staff receives training about the meaning and benefits of cultural competence in general and about the specific cultural beliefs and practices of client populations that the program serves. Incorporate family and friends into treatment to support the client. Although family involvement is often a good idea in any program, it may be particularly effective given the importance of family in many cultures. Some clients left families and friends behind when they came to the United States. Helping these clients build support systems is critical. Provide program materials on audiotapes, in Braille, or in clients' first languages. All materials should be sympathetic to the culture of clients being served. Ensure that client materials are written at an appropriate reading level. People who are homeless and those for whom English is a second language may need materials written at an elementary school reading level. Include a strong outreach component. People who are unfamiliar with U.S. culture may be unaware that substance abuse treatment is available or how to access it. Hire counselors and administrators and appoint board members from the diverse populations that the program serves. Section 2 provides more information about recruiting and hiring diverse staff members. Incorporate elements from the culture of the populations being served by the program (e.g., Native-American healing rituals or Talking Circles).

Partner with agencies and groups that deliver community services to provide enhanced services, such as child care, transportation, medical screening and services, parenting classes, English-as-a-second-language classes, substance-free housing, and vocational assistance. These services may be necessary for some clients to be able to stay in treatment. Provide meals at the program facility. This may bring some clients (e.g., those who are elderly or homeless) into treatment and induce them to stay. Make case management services available for clients who need them. Emphasize structured programming, as opposed to open-ended discussion, in group therapy settings. Base treatment on clients' strengths. Experienced providers report that this approach works well with clients from many cultures and is the preferred approach for clients struggling with self-esteem or empowerment. Use a motivational framework for treatment, which seems to work well with clients from many cultures. Basic principles of respect and collaboration are the basis of a motivational approach, and these qualities are valued by most cultures. Encourage clients to participate in mutual-help programs to support their recovery. Although the mutual-help movement's roots are in White, Protestant, middle-class American culture, data show that members of minorities benefit from mutual-help programs to the same extent as do Whites (Tonigan 2003).

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Sketches of Diverse Client Populations

The following demographic sketches focus on diverse clients who may be part of any treatment caseload. These descriptions characterize entire groups (e.g., number of people, geographic distribution, rates of substance use) and include generalized cultural characteristics of interest to the clinician. This type of cultural overview is only a starting point for understanding an individual. To serve adequately clients from the diverse groups described here, providers need to get to know their clients and educate themselves. Appendix A contains an annotated list of resources on cultural competence in general, as well as resources listed by population group. These resources include free publications available from government agencies in particular the Center for Substance Abuse Treatment and the Center for Substance Abuse Prevention and describe populationspecific treatment guidelines and strategies.
Hispanics/Latinos

Hispanics/Latinos include individuals from North, Central, and South America, as well as the Caribbean. Hispanic people can be of any race, with forebears who may include American Indians, Spanish-speaking Caucasians, and people from Africa. Great disparities exist among these subgroups in education, economic status, and labor force participation. In 2002, the Hispanic/Latino population totaled 37.4 million, more than 13 percent of the total U.S. population, and it is now the largest ethnic group in the Nation. Mexican Americans are the largest subgroup, representing more than two-thirds of all Hispanics/Latinos in the United States (Ramirez and de la Cruz 2003). Two-thirds of the Hispanic/Latino people in the United States were born here. As a group, they are the most urbanized ethnic population in the country. Although poverty rates for Hispanics/Latinos are high compared with those of Whites, by the third generation virtually no difference in income exists between Hispanic/Latino and non-Hispanic/Latino workers who have the same level of education (Bean et al. 2001). Celebrations and religious ceremonies are an important part of the culture, and use of alcohol is expected and accepted in these celebrations and ceremonies. In the interest of family cohesion and harmony, traditional Hispanic/Latino families tend not to discuss or confront the alcohol problems of family members. Among Hispanics/Latinos with a perceived need for treatment of substance use disorders, 23 percent reported the need was unmet nearly twice the number of Whites who reported unmet need (Wells et al. 2001). Studies show that Hispanics/Latinos with substance use disorders receive less care and often must delay treatment, relative to White Americans (Wells et al. 2001). De La Rosa and White's (2001) review of the role social support systems play in substance use found that family pride and parental involvement are more

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influential among Hispanic/Latino youth than among White or African-American youth. The 2000 Substance Abuse and Mental Health Services Administration's (SAMHSA's) National Household Survey on Drug Abuse (NHSDA) found that nearly 40 percent of Hispanics/Latinos reported alcohol use. Five percent of Hispanics reported use of illicit substances, with the highest rate occurring among Puerto Ricans and the lowest rate among Cubans (Office of Applied Studies 2001). Hispanics/Latinos accounted for 9 percent of admissions to substance abuse treatment in 2000 (Office of Applied Studies 2002). Spanish-language treatment groups are helpful for recently arrived Hispanic/Latino immigrants. Programs in areas with a large population of foreignborn Hispanics/Latinos should consider setting up such groups, using Spanishspeaking counselors. AA has Spanish-language meetings in many parts of the country, especially in urban areas.
African-Americans

African-Americans make up 13 percent of the U.S. population and include 36 million residents who identify themselves as Black, more than half of whom live in a metropolitan area (McKinnon 2003). The African-American population is extremely diverse, coming from many different cultures in Africa, Bermuda, Canada, the Caribbean, and South America. Most African-Americans share the experience of the U.S. history of slavery, institutionalized racism, and segregation (Brisbane 1998). Foreign-born Africans living in America have had distinctly different experiences from U.S.-born African-Americans. As one demographer points out, Foreign-born African-Americans and native-born African-Americans are becoming as different from each other as foreign-born and native-born Whites in terms of culture, social status, aspirations and how they think of themselves (Fears 2002, p. A8). Nearly 8 percent of African-Americans are foreign born; many have grown up in countries with majority Black populations ruled by governments consisting of mostly Black Africans. The 2000 NHSDA found that 34 percent of African-Americans reported alcohol use, compared with 51 percent of Whites and 40 percent of Hispanics/Latinos. Only 9 percent of African-American youth reported alcohol use, compared with at least 16 percent of White, Hispanic/Latino, and NativeAmerican youth (Office of Applied Studies 2001). Six percent of AfricanAmericans reported use of illicit substances, compared with 6 percent of Whites and 5 percent of Hispanics/Latinos (Office of Applied Studies 2001). AfricanAmericans accounted for 24 percent of admissions to substance abuse treatment in 2000 (Office of Applied Studies 2002). Among African-Americans with a perceived need for substance abuse treatment, 25 percent reported the need was unmet more than twice the number of Whites who reported unmet need (Wells et al. 2001).
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Native Americans

The Bureau of Indian Affairs recognizes 562 different Native-American tribal entities. (The term Native American as it is used here encompasses American Indians and Alaska Natives.) Each tribe has unique customs, rituals, languages, beliefs about creation, and ceremonial practices. On the 2000 census, about 2.5 million Americans listed themselves as Native Americans and 1.6 million Americans listed themselves as at least partly Native American, accounting for 4.1 million people or 1.5 percent of the U.S. population (Ogunwole 2002). Currently only 20 percent of American Indians and Alaska Natives live on reservations or trust lands, where they have access to treatment from the Indian Health Service. More than half live in urban areas (Center for Substance Abuse Prevention 2001). The 2000 NHSDA found that 35 percent of Native Americans reported alcohol use. Thirteen percent of Native Americans reported use of illicit substances (Office of Applied Studies 2001). Among all youth ages 12 to 17, the use of illicit substances was most prevalent among Native Americans 22 percent (Office of Applied Studies 2001). Native Americans begin using substances at higher rates and at a younger age than any other group (U.S. Government Office of Technology Assessment 1994). Native Americans accounted for 3 percent of admissions to substance abuse treatment in 2000 (Office of Applied Studies 2002). More than three-quarters of all Native-American admissions for substance use are due to alcohol. Alcoholism, often intergenerational, is a serious problem among Native Americans (CSAT 1999b). One study found that rates for alcohol dependence among Native Americans were higher than the U.S. average (Spicer et al. 2003) but not as high as often had been reported. Thirty percent of men in culturally distinct tribes from the Northern Plains and the Southwest were alcohol dependent, compared with the national average of 20 percent of men. Among the Northern Plains community, 20 percent of women were alcohol dependent, compared with the national average of 8.5 percent. Only 8.7 percent of all women in the Southwest were found to be alcohol dependent. Among Native Americans, there is a movement toward using Native healing traditions and healers for the treatment of substance use disorders. Spiritually based healing is unique to each tribe or cultural group and is based on that culture's traditional ceremonies and practices.
Asian Americans and Pacific Islanders

Asian Americans and Pacific Islanders are the fastest growing minority group in the United States, making up more than 4 percent of the U.S. population and totaling more than 12 million. They account for more than one-quarter of the U.S. foreign-born population. The vast majority live in metropolitan areas (Reeves and Bennett 2003); more than half live in three States: California,

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New York, and Hawaii (Mok et al. 2003). Nearly 9 out of 10 Asian Americans either are foreign born or have at least one foreign-born parent (U.S. Census Bureau 2003). Asian Americans represent many distinct groups and have extremely diverse cultures, histories, and religions. Pacific Islanders are peoples indigenous to thousands of islands in the Pacific Ocean. Pacific Islanders number about 874,000 or 0.3 percent of the population. Fifty-eight percent of these individuals reside in Hawaii and California (Grieco 2001). Grouping Asian Americans and Pacific Islanders together can mask the social, cultural, linguistic, and psychological variations that exist among the many ethnic subgroups this category represents. Very little is known about interethnic differences in mental disorders, seeking help, and use of treatment services (U.S. Department of Health and Human Services 2001). The 2000 NHSDA found that 28 percent of Asian Americans and Pacific Islanders reported alcohol use. Only 7 percent of adolescent Asian Americans and Pacific Islanders reported alcohol use, compared with at least 16 percent of White, Hispanic/Latino, and Native-American youth (Office of Applied Studies 2001). Three percent of Asian Americans and Pacific Islanders reported use of illicit substances (Office of Applied Studies 2001). As a group Asian Americans and Pacific Islanders have the lowest rate of illicit substance use, but significant intragroup differences exist. Koreans (7 percent) and Japanese (5 percent) use illicit substances at much greater rates than Chinese (1 percent) and Asian Indians (2 percent) (Office of Applied Studies 2001). Asian Americans and Pacific Islanders accounted for less than 1 percent of admissions to substance abuse treatment in 2000 (Office of Applied Studies 2002).
Persons With HIV/AIDS

In the United States, more than 918,000 people are reported as having AIDS (Centers for Disease Control and Prevention 2004). HIV is still largely a disease of men who have sex with men and people who inject drugs; these groups together account for nearly four-fifths of all cases of HIV/AIDS (Centers for Disease Control and Prevention 2004). Minorities have a much higher incidence of infection than does the general population. Although AfricanAmericans make up only 13 percent of the U.S. population, they accounted for 50 percent of new HIV infections in 2004 (Centers for Disease Control and Prevention 2004). HIV is spreading most rapidly among women and adolescents. In 2000, females accounted for nearly half of new HIV cases reported among 13to 24-year-olds. Among 13- to 19-year-olds, females accounted for more than 60 percent of new cases (Centers for Disease Control and Prevention 2002). HIV/AIDS is increasing rapidly among African-American

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and Hispanic/Latino women. Although they represent less than a quarter of U.S. women, these groups account for more than four-fifths of the AIDS cases reported among women; African-American women account for 64 percent of this total (Centers for Disease Control and Prevention 2004). Gay people who abuse substances also are at high risk because they are more likely to engage in risky sex after alcohol or drug use (Greenwood et al. 2001). The development of new medications and combinations of medications has had a significant effect on the length and quality of life for many people who live with HIV/AIDS. However, these new treatment protocols require clients to take multiple medications on a complicated regimen. Clients with HIV often present with a cluster of problems, including poverty, indigence, homelessness, mental disorders, and other medical problems.
Lesbian, Gay, and Bisexual Clients

LGB individuals come from all cultural backgrounds, ethnicities, racial groups, and regions of the country. Cultural groups differ in how they view their LGB members. In Hispanic culture, matters of sexual orientation tend not to be discussed openly. LGB members of minority groups often find themselves targets of discrimination within their minority culture and of racism in the general culture. Because of inconsistent research methods and instruments that do not ask about sexual orientation, no reliable information is available on the number of people who use substances among LGB individuals (CSAT 2001). Studies indicate, however, that LGB individuals are more likely to use alcohol and drugs, more likely to continue heavy drinking into later life, and less likely to abstain from using drugs than is the general population. They also are more likely to have used many drugs, including such drugs as Ecstasy, ketamine (Special K), amyl nitrite (poppers), and gamma hydroxybutyrate during raves and parties. These drugs affect judgment, which can increase risky sexual behavior and may lead to HIV/AIDS or hepatitis (Centers for Disease Control and Prevention 1995; Greenwood et al. 2001; Woody et al. 1999).
Persons With Physical and Cognitive Disabilities

Nearly one-sixth of all Americans (53 million) have a disability that limits their functioning. More than 30 percent of those with disabilities live below the poverty line and generally spend a large proportion of their incomes to meet their disability-related needs (LaPlante et al. 1996). Most people with disabilities can and want to work. But those with skills tend to be underemployed or unemployed. The combination of depression, pain, vocational difficulties, and functional limitations places people with physical disabilities at increased risk of substance use disorders (Hubbard et al. 1996).

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Those with cognitive or physical disabilities are more likely than the general population to have a substance use disorder but less likely to receive effective treatment (Moore and Li 1998). Many community-based treatment programs do not currently meet the Federal requirements of the Americans with Disabilities Act. Any treatment program is likely to have clients who present with a variety of disabilities. Experienced clinicians report that an appreciable number of individuals with substance use disorders have unrecognized learning disabilities that can impede successful treatment. People who have the same disability may have differing functional capacities and limitations. Treating substance use disorders in persons with disabilities is an emerging field of study. Culture brokering is a treatment approach that was developed to mediate between the culture of a foreign-born person and the health care culture of the United States. This model helps rehabilitation providers understand the role that culture plays in shaping the perception of disabilities and treatment (Jezewski and Sotnik 2001). Culture brokering is an extension of techniques that providers already practice, including assessment and problem solving.
Rural Populations

In 2000, nearly 20 percent of the U.S. population (55.4 million people) lived in nonmetropolitan areas; the nonmetropolitan population increased 10.2 percent from 1990 to 2000 (Perry and Mackun 2001). The economic base and ethnic diversity of these populations, not just their isolation, are critical factors. This population includes people of Anglo-European heritage in Appalachia and in farming and ranching communities of the Midwest and West, Hispanic/Latino migrant farm workers across the South, and Native Americans on reservations. Despite this diversity, rural communities from different parts of the country have commonalities: low population density, limited access to goods and services, and considerable familiarity with other community members. People living in rural situations also share broad characteristics that affect treatment. These characteristics are
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Overall higher resistance to seeking help because of pride in selfsufficiency Concerns about confidentiality and resistance to participating in group work because in small communities everyone knows everyone else A sense of strong individuality and privacy, sometimes coupled with difficulty in expressing emotions A culturally embedded suspicion of treatment for substance use and mental disorders, although this varies widely by area 15

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Among adults older than age 25, the rate of alcohol use is lower in rural areas than in metropolitan areas. But rates of heavy alcohol use among youth ages 12 to 17 in rural areas are almost double those seen in metropolitan areas (Office of Applied Studies 2001). Women in rural areas have higher rates of alcohol use and alcoholism than women in metropolitan areas (American Psychological Association 1999). However, in one study, urban residents received substance abuse treatment at more than double the rate of their rural counterparts (Metsch and McCoy 1999). Researchers attribute this disparity to the relative unavailability and unacceptability of substance abuse treatment in rural areas of the United States (Metsch and McCoy 1999).
Homeless Populations

Approximately 600,000 Americans are homeless on any given night. One census count of people who are homeless found about 41 percent were White, 40 percent were African- American, 11 percent were Hispanic, and 8 percent were Native American. Compared with all U.S. adults, people who are homeless are disproportionately African-American and Native American (Urban Institute et al. 1999). Homeless populations include groups of people who are
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Transient. These individuals may stay temporarily with others or have a living pattern that involves rotating among a group of friends, relatives, and acquaintances. These individuals are at high risk of suddenly finding themselves on the street. For some, continued living in other people's residences may be contingent on providing sex or drugs. Recently displaced. Some people may be employed but have been evicted from their homes. Their housing instability may be related to financial problems resulting from substance use. Chronically homeless. These individuals may have severe substance use and mental disorders and are difficult to attract into traditional treatment settings. Reaching these individuals requires the program to bring its services to the homeless through a variety of creative outreach and programming initiatives.

Approximately two-thirds of people who are homeless report having had an alcohol, drug, or mental disorder in the previous month (Urban Institute et al. 1999). Three-quarters of people who are homeless and need substance abuse treatment do not receive it (Magura et al. 2000). For 50 percent of people who are homeless and admitted to treatment, alcohol is the primary substance of abuse, followed by opioids (18 percent) and crack cocaine (17 percent) (Office of Applied Studies 2003b). Twenty-three percent of people who are homeless

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and in treatment have co-occurring disorders, compared with 20 percent who are not homeless (Office of Applied Studies 2003b). People who are homeless are more than three times as likely to receive detoxification services as people who are not homeless (45 percent vs. 14 percent) (Office of Applied Studies 2003b). In addition to the resources found in Appendix A, the following clinical guidelines will assist providers in treating people who are homeless:
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Clients who are homeless often drop out of treatment early. Meeting survival needs of clients who are homeless is integral to successful outcomes. A treatment program needs to provide safe shelter, warmth, and food, in addition to the components of effective treatment provided to other clients who use substances, including extensive continuing care (Milby et al. 1996). Individuals who are homeless benefit from intensive contact early in treatment. Clients who attend treatment an average of 4.1 days per week are more successful than those attending fewer days (Schumacher et al. 1995). The Alcohol Dependence Scale, the Alcohol Severity Index, and the personal history form have been found to be reliable and valid screening tools for this population (Joyner et al. 1996). Reliability is higher when items are factual and based on a recent time interval and when individuals are interviewed in a protected setting. Case management must be available to ease access to and coordinate the variety of services needed by clients who are homeless and abuse substances. Case management should arrange for stable, safe, and drugfree housing. The availability of housing is a powerful influence on recovery. Making such housing contingent on abstinence has been shown to be a useful strategy (Milby et al. 1996). Case management also should coordinate medical care, including psychiatric care, with vocational training and education to help individuals sustain a self-sufficient life. Providers should work with homeless shelters to provide treatment services. Strategies include (1) working with staff members at shelters and with public housing authorities to find and arrange for housing, (2) locating the program within a homeless shelter or at least providing core elements of treatment at the shelter, and (3) placing a substance abuse treatment specialist at the shelter as a liaison with the program.

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Older Adults

The number of older adults needing treatment for substance use disorders is expected to increase from 1.7 million in 2001 to 4.4 million by 2020. This increase is the result of a projected 50-percent increase in the number of older adults as well as a 70-percent increase in the rate of treatment need among older adults (Gfroerer et al. 2003). America's aging cohort of baby boomers (people born between 1946 and 1964) is expected to place increasing demands on the substance abuse treatment system in the coming years, requiring a shift in focus to address their special needs. This older generation will be more ethnically and racially diverse and have higher substance use and dependence rates than current older adults (Korper and Council 2002). As a group, older people tend to feel shame about substance use and are reluctant to seek out treatment. Many relatives of older individuals with substance use disorders also are ashamed of the problem and rationalize the substance use or choose not to address it. Diagnosing and treating substance use disorders are more complex in older adults than in other populations because older people have more and more interconnected physical and mental health problems. Barriers to effective treatment include lack of transportation, shrinking social support networks, and financial constraints. Oslin and colleagues (2002) find that older adults had greater attendance and lower incidence of relapse than younger adults in treatment and conclude that older adults can be treated successfully in mixed-age groups, provided that they receive age-appropriate individual treatment. When treating older clients, programs need to be involved actively with the local network of aging services, including home- and community-based long-term care providers. Older individuals who do not see themselves as abusers particularly those who misuse over-the-counter or prescription drugs or do not understand the problems caused by alcohol and drug interactions need to be reached through wellness, health promotion, social service, and other settings that serve older adults. In addition, programs can broaden the multicultural resources available to them by working through the aging service network to link up with diverse language, cultural, and ethnic resources in the community. Programs that develop geriatric expertise can provide an essential service by making consultation available to staff members at programs that face similar challenges, along with inservice training, coordination of interventions, and care conferences designed to solve problems and develop care plans for individuals. There also may be opportunities to make this expertise available to caregivers and participants in settings where older adults receive interdisciplinary care (e.g., a support group for family caregivers or a discussion group for participants at a social daycare or adult day health center).

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Exhibit 1. Glossary of Cultural Competence Terms

Cultural diversity. Differences in race, ethnicity, nationality, religion, gender, sexual identity, socioeconomic status, physical ability, language, beliefs, behavior patterns, or customs among various groups within a community, organization, or nation. Culture. Social norms and responses that condition the behavior of a group of people, that answer life's basic questions about the origin and nature of things, and that solve life's basic problems of human survival and development. Discrimination. The act of treating a person, issue, or behavior unjustly or inequitably as a result of prejudices; a showing of partiality or prejudice in treatment; specific actions or policies directed against the welfare of minority groups. Ethnicity. The beliefs, values, customs, or practices of a specific group (e.g., its characteristics, language, common history, and national origin). Every race has a variety of ethnic groups. Ethnocentrism. The attitude that the beliefs, customs, or practices of one's own ethnic group, nation, or culture are superior; an excessive or inappropriate concern for racial matters. Multiculturalism. Being comfortable with many standards and customs; the ability to adapt behavior and judgments to a variety of interpersonal settings. Prejudice. Preconceived judgments, opinions, or assumptions formed without knowledge or examination of facts about individuals, groups of people, behaviors, or issues. These judgments or opinions usually are unfavorable and are marked by suspicion, fear, or hatred. Race. The categorizing of major groups of people based solely on physical features that distinguish certain groups from others.
Adapted from Administration for Children and Families 1994, pp. 108109.

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Exhibit 2. Stages of Cultural Competence for Organizations

Stage 1. Cultural Destructiveness Makes people fit the same cultural pattern; excludes those who do not fit (forced assimilation). Uses differences as barriers. Stage 2. Cultural Incapacity Supports segregation as a desirable policy, enforces racial policies, and maintains stereotypes. Maintains a paternalistic posture toward lesser races (e.g., discriminatory hiring practices, lower expectations of minority clients, and subtle messages that they are not valued). Discriminates based on whether members of diverse groups know their place. Lacks the capacity or will to help minority clients in the community. Applies resources unfairly. Stage 3. Cultural Blindness Believes that color or culture makes no difference and that all people are the same. Ignores cultural strengths. Encourages assimilation; isolates those who do not assimilate. Blames victims for their problems. Views ethnic minorities as culturally deprived. Stage 4. Cultural Precompetence Desires to deliver quality services; has commitment to civil rights. Realizes its weaknesses; attempts to improve some aspect of services. Explores how to serve minority communities better. Often lacks only information on possibilities and how to proceed. May believe that accomplishment of one goal or activity fulfills obligations to minority communities; may engage in token hiring practices.

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Stage 5. Cultural Competence Shows acceptance of and respect for differences. Expands cultural knowledge and resources. Provides continuous self-assessment. Pays attention to the dynamics of difference to meet client needs better. Adapts service models to needs. Seeks advice and consultation from minority communities. Is committed to policies that enhance services to diverse clientele. Stage 6. Cultural Proficiency Holds all cultures in high esteem. Seeks to add to knowledge base. Advocates continuously for cultural competence. Source: Cross et al. 1989, pp. 1318.

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Addressing Diverse Populations in Treatment

Cultural Competence Resources

Many resources listed below are volumes in the TIP and Technical Assistance Publication (TAP) Series published by CSAT. TIPs and TAPs are free and can be ordered from SAMHSA's National Clearinghouse for Alcohol and Drug Information (NCADI) at www.ncadi.samhsa.gov or (800) 7296686 (TDD, [800] 4874889). The full text of each TIP can be searched and downloaded from www.samhsa.gov/centers/csat2002/publications.html. The Health Resources and Services Administration lists cultural competence assessment tools, resources, curricula, and Web-based trainings at www.hrsa.gov/culturalcompetence.
General Cultural Issues in Substance Abuse Treatment (CSAT 1999b) This booklet contains population-specific discussions of treatment for Hispanic Americans, African-Americans, Asian Americans and Pacific Islanders, and American Indians and Alaska Natives, along with general guidelines on cultural competence. Order from SAMHSA's NCADI. Chapter 4, Preparing a Program To Treat Diverse Clients, in TIP 46, Substance Abuse: Administrative Issues in Outpatient Treatment (CSAT 2006f) This chapter includes an introduction to cultural competence and why it matters to treatment programs, as well as information on assessing a diverse population's treatment needs and conducting outreach to attract clients and involve the community. This chapter also includes a list of resources for assessment and training, in addition to culture-specific resources. Alcohol Use Among Special Populations (National Institute on Alcohol Abuse and Alcoholism 1998) This special issue of the journal Alcohol Health & Research World (now called Alcohol Research & Health) includes articles on alcohol use in Asian Americans and Pacific Islanders, African-Americans, Alaska Natives, Native Americans, and Hispanics/Latinos. Authors also address such topics as alcohol availability and advertising in minority communities, special populations in AA, and alcohol consumption in India, Mexico, and Nigeria. Visit pubs.niaaa.nih.gov/publications/arh22-4/toc22-4.htm to download the articles. Mental Health: Culture, Race, and Ethnicity (U.S. Department of Health and Human Services 2001) This publication describes the disparities in mental health services that affect minorities, presents evidence of the need to address those disparities, and documents promising strategies to eliminate them. Visit www.mentalhealth.samhsa.gov/cre/default.asp to download a copy of this publication. Counseling the Culturally Different: Theory and Practice, Third Edition (Sue and Sue 1999) This book offers a conceptual framework for counseling across cultural lines and includes treatment recommendations for specific cultural groups, with individual chapters on counseling Hispanics/Latinos, African-Americans, Asian Americans, and Native Americans and special sections on women, gay and lesbian people, and persons who are elderly and disabled.

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The Cultural Context of Health, Illness, and Medicine (Loustaunau and Sobo 1997) This book, written by a sociologist and an anthropologist, examines the ways in which cultural and social factors shape understandings of health and medicine. Although its discussions are not specific to substance abuse, they address the effect of social structures on health, differing conceptions of wellness, and cross-cultural communication. Pocket Guide to Cultural Health Assessment, Third Edition (D'Avanzo and Geissler 2003) This quick reference guide has individual sections on 186 countries, each of which lists demographic information (e.g., population, ethnic and religious descriptions, languages spoken), political and social information, and health care beliefs. American Cultural Patterns: A Cross-Cultural Perspective, Second Edition (Stewart and Bennett 1991) This book focuses on aspects of American culture that are central to understanding how American society functions. The authors examine perceptions, thought processes, language, and nonverbal behaviors and their effect on cross-cultural communication. Hispanics/Latinos CSAP Substance Abuse Resource Guide: Hispanic/Latino Americans (Center for Substance Abuse Prevention 1996b ; www.ncadi.samhsa.gov/govpubs/MS441/) This resource guide provides information and referrals to help prevention specialists, educators, and community leaders better meet the needs of the Hispanic/Latino community. Order from SAMHSA's NCADI. Counseling Latino Alcohol and Other Substance Users/Abusers: Cultural Considerations for Counselors (Gloria and Peregoy 1996) This article discusses Hispanic/Latino cultural values as they relate to substance use and presents a substance abuse counseling model for use with Hispanic/Latino clients. Drugs and Substances: Views From a Latino Community (Hadjicostandi and Cheurprakobkit 2002) The researchers explore perceptions and use of licit and illicit substances in a Hispanic/Latino community. The primary concerns of the community are the increasing availability and use of substances among Hispanic/Latino youth. Acculturation and Latino Adolescents' Substance Use: A Research Agenda for the Future (De La Rosa 2002) This article reviews literature on the effects of acculturation to Western values on Hispanic/Latino adolescents' mental health and substance use, discusses the role that acculturation-related stress plays in substance use, and suggests directions for treatment and further research. Cultural Adaptations of Alcoholics Anonymous To Serve Hispanic Populations (Hoffman 1994) This article evaluates two specific adaptations to 12-Step fellowship: one adapts conceptions of machismo and the other is less confrontational.

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African-Americans Chemical Dependency and the African American: Counseling and Prevention Strategies, Second Edition (Bell 2002) This book from the co-founder of the Institute on Black Chemical Abuse explores the dynamics of race, culture, and class in treatment and examines substance abuse and recovery in the context of racial identity. Cultural Competence for Health Care Professionals Working With African-American Communities: Theory and Practice (Center for Substance Abuse Prevention 1998a) This book provides tips for health care workers. Order from SAMHSA's NCADI or download at www.hawaii.edu/hivandaids/links.htm. Relapse Prevention Counseling for African Americans: A Culturally Specific Model (Williams and Gorski 1997) This book examines the way that cultural factors interact with relapse prevention efforts in African-Americans. Native Americans Health Promotion and Substance Abuse Prevention Among American Indian and Alaska Native Communities: Issues in Cultural Competence (Center for Substance Abuse Prevention 2001) This volume frames the development of substance abuse prevention and treatment efforts in the context of health disparities that have affected Native-American and Alaskan-Native communities in rural and urban settings, as well as on reservations. Grounded in traditional healing practices, the volume examines innovative approaches to substance abuse prevention. Order from SAMHSA's NCADI. Substance Abuse Resource Guide: American Indians and Native Alaskans (Center for Substance Abuse Prevention 1998b) A substance abuse resource guide for American Indians and Alaska Natives, including books, articles, classroom materials, posters, and Web sites. Order from SAMHSA's NCADI. Promising Practices and Strategies To Reduce Alcohol and Substance Abuse Among American Indians and Alaska Natives (American Indian Development Associates 2000) This report collects descriptions of successful substance abuse prevention efforts by Native-American groups. It also includes a literature review and list of Federal resources. Visit www.ojp.usdoj.gov/americannative/promise.pdf to download the report. Morning Star Rising: Healing in Native American Communities (Nebelkopf et al. 2003) This special issue of the Journal of Psychoactive Drugs is devoted to healing in Native-American communities, with 13 articles on various aspects of prevention and treatment. Contact Haight-Ashbury Publications at (415) 5651904. Walking the Same Land This videotape presents young Indians who are returning to traditional cultural ways to strengthen their recovery from substance abuse. It includes aboriginal men from Australia and Mohawk men from New York. Order from SAMHSA's NCADI.

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Asian Americans and Pacific Islanders Asian and Pacific Islander American Health Forum (www.apiahf.org/resources/index.htm) This site provides links to information and resources. Asian Community Mental Health Services (www.acmhs.org) This site provides links to information and describes a substance abuse treatment program in Oakland, California. Substance Abuse Resource Guide: Asian and Pacific Islander Americans (Center for Substance Abuse Prevention 1996a; www.ncadi.samhsa.gov/govpubs/MS408) This guide contains resources appropriate for use in Asian and Pacific Islander communities. It also contains facts and figures about substance use and prevention within this diverse group. Responding to Pacific Islanders: Culturally Competent Perspectives for Substance Abuse Prevention (Center for Substance Abuse Prevention 1999) This book examines the culture-specific factors that affect substance abuse prevention in Pacific Islander communities. Order from SAMHSA's NCADI. Communicating Appropriately With Asian and Pacific Islander Audiences (Center for Substance Abuse Prevention 1997) This Technical Assistance Bulletin discusses population characteristics, lists cultural factors related to substance use in nine distinct ethnic groups, and presents guidelines on developing effective prevention materials for these populations. Visit www.ncadi.samhsa.gov/govpubs/MS701 to download the bulletin. Opening Doors: Techniques for Talking With Southeast Asian Clients About Alcohol and Other Drug Issues This program is available on videocassette in Vietnamese and Khmer with English subtitles. Order from SAMHSA's NCADI, and visit http://ncadistore.samhsa.gov/catalog/productDetails.aspx?ProductID=15136 to view it on the Web. Persons With HIV/AIDS TIP 37, Substance Abuse Treatment for Persons With HIV/AIDS (CSAT 2000c) This TIP discusses the medical aspects of HIV/AIDS (epidemiological data, assessment, treatment, and prevention), the legal and ethical implications of treatment, the counseling of patients with HIV/AIDS, the integration of treatment and enhanced services, and funding sources for programs. The Hawaii AIDS Education and Training Center has numerous resources available for download at www.hawaii.edu/hivandaids/links.htm.

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Addressing Diverse Populations in Treatment

LGB Populations The Web site of the National Association of Lesbian and Gay Addiction Professionals is a clearinghouse for information and resources, including treatment programs and mutual-help groups, organized by State. Visit www.nalgap.org. Substance Abuse Resource Guide: Lesbian, Gay, Bisexual, and Transgender Populations (Center for Substance Abuse Prevention 2000) This publication lists books, fact sheets, magazines, newsletters, videos, posters, reports, Web sites, and organizations that increase understanding of issues important to lesbian, gay, bisexual, and transgender clients. Download the resource guide from www.ncadi.samhsa.gov/referrals/resguides.aspx?InvNum=MS489. Addictions in the Gay and Lesbian Community (Guss 2000) This volume includes personal experiences of substance use and recovery and research into the sources of and treatment for substance use disorders in gay and lesbian clients. The book also includes techniques for assessing and treating LGB clients, including adolescents. Persons With Physical and Cognitive Disabilities Programs should link with local groups that offer specialized housing, vocational training, and other supports for people who are disabled. The Centers for Independent Living (CILs) are organizations run by and for persons with disabilities to provide mutual-help and advocacy. CILs and Client Assistance Programs were developed to provide a third party to broker the interaction between clients and the service system. The Special Olympics may be able to help locate recreational activities appropriate for individual clients. Coping With Substance Abuse After TBI This report answers basic questions about substance use and traumatic brain injury (TBI) and includes recommendations from clients with TBI who are now abstinent. Download the publication at www.mssm.edu/tbicentral/resources/publications/tbi_consumer_reports.shtml. TIP 29, Substance Use Disorder Treatment for People With Physical and Cognitive Disabilities (CSAT 1998e) This volume discusses screening, treatment planning, and counseling for clients with disabilities. The book includes a compliance guide for the Americans with Disabilities Act, a list of appropriate terms to use when referring to people with disabilities, and screening instruments for use with this population, including an Education and Health Survey and an Impairment and Functional Limitation Screen. Substance Abuse Resources and Disability Issues Program at Wright State School of Medicine (www.med.wright.edu/citar/sardi) This Web site offers products for professionals and persons with disabilities, including a training manual with an introduction on substance abuse and the deaf culture, as well as a Web course on substance abuse and disability. National Center for the Dissemination of Disability Research's Guide to Substance Abuse and Disability Resources (www.ncddr.org/du/products/saguide) This Web site provides links to books, journal articles, newsletters, training manuals, audiotapes, and videotapes on substance abuse and individuals who are disabled.

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Minnesota Chemical Dependency Program for Deaf and Hard of Hearing Individuals (www.mncddeaf.org) This Web site includes links to articles on substance abuse treatment of individuals who are deaf and to manuals and videotapes for use in treatment. Ohio Valley Center for Brain Injury Prevention and Rehabilitation (www.ohiovalley.org/abuse) This Web site includes guidelines for treating people with substance use disorders and traumatic brain injury and links to other resources. Center for International Rehabilitation Research and Information Exchange (www.cirrie.buffalo.edu/mseries.html) This Web site includes downloadable versions of cultural guides that describe the demographics and attitudes toward disability of 11 countries, including countries in Asia, Central America, and the Caribbean. The site also includes a booklet that describes culture brokering, a practice in which counselors mediate between cultures to improve service delivery. Rural Populations TAP 17, Treating Alcohol and Other Drug Abusers in Rural and Frontier Areas (CSAT 1995b) The papers in this volume describe providers' experiences across a variety of treatment issues relevant to rural substance abuse treatment, including domestic violence, enhanced service delivery, building coalitions and networks, and practical measures to improve treatment. TAP 20, Bringing Excellence to Substance Abuse Services in Rural and Frontier America (CSAT 1996) The papers in this volume examine innovative strategies and policies for treating substance use disorders in rural and frontier America. Topics include rural gangs and crime, needs assessment approaches, coalitions and partnerships, and minorities and women in treatment. Rural Substance Abuse: State of Knowledge and Issues (Robertson et al. 1997) This NIDA Research Monograph examines rural substance abuse from many perspectives, looking at substance use among youth and at the health, economic, and social consequences of substance use. The final section of the book addresses ethnic and migrant populations, including rural Native Americans, African-Americans, and Mexican Americans. Visit www.nida.nih.gov/PDF/Monographs/Monograph168/Download168.html to download the monograph.

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Homeless Populations National Resource Center on Homelessness and Mental Illness (www.nrchmi.samhsa.gov/pdfs/bibliographies/Cultural_Competence.pdf) This Web site has an annotated, online bibliography of journal articles, resource guides, reports, and books that address cultural competence. Many resources discuss substance use disorders. The Effectiveness of Social Interventions for Homeless Substance Abusers (American Society of Addiction Medicine 1995) This special issue of the Journal of Addictive Diseases includes 11 articles that examine important aspects of treating people who are homeless, including retaining clients, residential versus nonresidential treatment, enhanced services, treating mothers who are homeless, and clients with co-occurring disorders. The U.S. Department of Housing and Urban Development has compiled a list of local agencies by State and other resources to assist people who are homeless. Visit www.hud.gov/homeless/index.cfm. The U.S. Department of Health and Human Services offers assistance and resources for people who are homeless. For example, the Health Care for the Homeless Program provides grants to community-based organizations in urban and rural areas for projects aimed at improving access for the homeless to primary health care, mental health care, and substance abuse treatment. Visit www.aspe.hhs.gov/homeless/index.shtml. Substance Abuse Treatment: What Works for Homeless People? A Review of the Literature (Zerger 2002) This report links research on homelessness and substance abuse with clinical practice and examines various treatment modalities, types of interventions, and methods for engaging and retaining people who are homeless. Download the report from National Health Care for the Homeless Council's Web site at www.nhchc.org/Publications/SubstanceAbuseTreatmentLitReview.pdf. National Resource Center on Homelessness and Mental Illness (www.nrchmi.samhsa.gov) This Web site lists trainings and workshops (such as the National Training Conference on Homelessness for People With Mental Illness and/or Substance Use Disorders), technical assistance, and fact sheets and other publications on homelessness. Older Adults TIP 26, Substance Abuse Among Older Adults (CSAT 1998d) This volume discusses the relationship between aging and substance abuse and offers guidance for screening, assessing, and treating substance use disorders in older adults. Substance Abuse Relapse Prevention for Older Adults: A Group Treatment Approach (CSAT 2005c) This manual presents a relapse prevention intervention that uses a cognitive-behavioral and self-management approach in a counselor-led group setting to help older adults overcome substance use disorders. Order from SAMHSA's NCADI.

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Substance Abuse by Older Adults: Estimates of the Future Impact on the Treatment System (Korper and Council 2002) This report examines substance abuse treatment services for older adults in the context of increased demand in the future and calls for better documentation of substance abuse among older adults and prevention and treatment strategies that are tailored to subgroups of older adults, such as immigrants and racial and ethnic minorities. Download the report at www.drugabusestatistics.samhsa.gov/aging/toc.htm. Alcohol and Aging (Beresford and Gomberg 1995) This book for clinicians covers topics such as diagnosis and treatment, mental disorders, interactions of alcohol and prescription medications, and the biochemistry of intoxication for older adults. Alcoholism and Aging: An Annotated Bibliography and Review (Osgood et al. 1995) This volume surveys 30 years of research on older adults who use alcohol, providing abstracts of articles, books and book chapters, and research studies on the prevalence, effects, diagnosis, and treatment of alcohol use in older adults. Administration on Aging (www.aoa.gov/prof/adddiv/adddiv.asp) This Web site offers information on cultural competence, including resources on aging and ethnic minorities and the booklet, Achieving Cultural Competence: A Guidebook for Providers of Services to Older Americans and Their Families, which can be downloaded at www.aoa.gov/prof/adddiv/cultural/addiv_cult.asp.

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Section 3, Chapter 8: Stages of Change

A Transtheoretical Model of Change
Theorists have developed various models to illustrate how behavioral change happens. In one perspective, external consequences and restrictions are largely responsible for moving individuals to change their substance use behaviors. In another model, intrinsic motivations are responsible for initiating or ending substance use behaviors. Some researchers believe that motivation is better described as a continuum of readiness than as separate stages of change (Bandura, 1997; Sutton, 1996). This hypothesis is also supported by motivational research involving serious substance abuse of illicit drugs (Simpson and Joe, 1993). The change process has been conceptualized as a sequence of stages through which people typically progress as they think about, initiate, and maintain new behaviors (Prochaska and DiClemente, 1984). This model emerged from an examination of 18 psychological and behavioral theories about how change occurs, including components that compose a biopsychosocial framework for understanding addiction. In this sense, the model is "transtheoretical" (IOM, 1990b). This model also reflects how change occurs outside of therapeutic environments. The authors applied this template to individuals who modified behaviors related to smoking, drinking, eating, exercising, parenting, and marital communications on their own, without professional intervention. When natural self-change was compared with therapeutic interventions, many similarities were noticed, leading these investigators to describe the occurrence of change in steps or stages. They observed that people who make behavioral changes on their own or under professional guidance first "move from being unaware or unwilling to do anything about the problem to considering the possibility of change, then to becoming determined and prepared to make the change, and finally to taking action and sustaining or maintaining that change over time" (DiClemente, 1991, p. 191). As a clinician, you can be helpful at any point in the process of change by using appropriate motivational strategies that are specific to the change stage of the individual. In this context, the stages of change represent a series of tasks for both you and your clients (Miller and Heather, 1998).
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Stages of Change

The stages of change can be visualized as a wheel with four to six parts, depending on how specifically the process is broken down (Prochaska and DiClemente, 1984). Here, the wheel (Figure 1) has five parts, with a final exit to enduring recovery (the sixth part is recurrence or relapse). It is important to note that the change process is cyclical, and individuals typically move back and forth between the stages and cycle through the stages at different rates. In one individual, this movement through the stages can vary in relation to different behaviors or objectives. Individuals can move through stages quickly. Sometimes, they move so rapidly that it is difficult to pinpoint where they are because change is a dynamic process. It is not uncommon, however, for individuals to linger in the early stages. For most substance-using individuals, progress through the stages of change is circular or spiral in nature, not linear. In this model, recurrence is a normal event because many clients cycle through the different stages several times before achieving stable change. The five stages and the issue of recurrence are described below.

Figure 1: Five Stages of Change

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Clients need and use different kinds of motivational support according to which stage of change they are in and into what stage they are moving. If you try to use strategies appropriate to a stage other than the one the client is in, the result could be treatment resistance or noncompliance. For example, if your client is at the contemplation stage, weighing the pros and cons of change versus continued substance use, and you pursue change strategies appropriate to the action stage, your client will predictably resist. The simple reason for this reaction is that you have taken the positive (change) side of the argument, leaving the client to argue the other (no change) side; this results in a standoff.

From precontemplation to contemplation

According to the stages-of-change model, individuals in the precontemplation stage are not concerned about their substance use or are not considering changing their behavior. These substance users may remain in precontemplation or early contemplation for years, rarely or never thinking about change. Often, a significant other finds the substance user's behavior problematic. There are a variety of proven techniques and gentle tactics that clinicians can use to address the topic of substance abuse with people who are not thinking of change. Use of these techniques will serve to (1) (2) create client doubt about the commonly held belief that substance abuse is "harmless" and lead to client conviction that substance abuse is having, or will in the future have, significant negative results.

(For all stages, this numbering (1) and (2) will be used to identify these two issues) It is suggested that clinicians practice the following:
! !

Commend the client for coming to substance abuse treatment. (2) Establish rapport, ask permission to address the topic of change, and build trust. (2) Elicit, listen to, and acknowledge the aspects of substance use the client enjoys. (2) Evoke doubts or concerns in the client about substance use. (2) Explore the meaning of the events that brought the client to treatment or the results of previous treatments. (2)

! !

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Stages of Change

! ! ! ! !

Obtain the client's perceptions of the problem. (2) Offer factual information about the risks of substance use. (2) Provide personalized feedback about assessment findings. (2) Help a significant other intervene. (2) Examine discrepancies between the client's and others' perceptions of the problem behavior. (2) Express concern and keep the door open. (2)

The assessment and feedback process can be an important part of the motivational strategy because it informs clients of how their own substance use patterns compare with norms, what specific risks are entailed, and what damage already exists or is likely to occur if changes are not made. Giving clients personal results from a broad-based and objective assessment, especially if the findings are carefully interpreted and compared with norms or expected values, can be not only informative but also motivating. (1) Providing clients with personalized feedback on the risks associated with their own use of a particular substance--especially for their own cultural and gender groups--is a powerful way to develop a sense of discrepancy that can motivate change. Intervening through significant others Considerable research shows that involvement of family members or significant others (SOs) can help move substance-using persons toward contemplation of change, entry into treatment, involvement and retention in the therapeutic process, and successful recovery. (1) Involving SOs in the early stages of change can greatly enhance a client's commitment to change by addressing the client's substance use in the following ways:
!

Providing constructive feedback to the client about the costs and benefits associated with her substance abuse (2) Encouraging the resolve of the client to change the negative behavior pattern (2) Identifying the client's concrete and emotional obstacles to change (2) Alerting the client to social and individual coping resources that lead to a substance-free lifestyle (2) Reinforcing the client for employing these social and coping resources to change the substance use behavior (2)

! !

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The clinician can engage an SO by asking the client to invite the SO to a treatment session. Explain that the SO will not be asked to monitor the client's substance use but that the SO can perform a valuable role by providing emotional support, identifying problems that might interfere with treatment goals, and participating in activities with the client that do not involve substance use. To strengthen the SO's belief in his capacity to help the client, the clinician can use the following strategies:
!

Positively describe the steps used by the SO that have been successful (define "successful" generously). (2) Reinforce positive comments made by the SO about the client's current change efforts. (2) Discuss future ways in which the client might benefit from the SO's efforts to facilitate change. (2)

Clinicians should use caution when involving an SO in motivational counseling. Although a strong relationship between the SO and the client is necessary, it is not wholly sufficient. The SO must also support a client's substance-free life, and the client must value that support. (1) An SO who is experiencing hardships or emotional problems stemming from the client's substance use may not be a suitable candidate. (1) Such problems can preclude the SO from constructively participating in the counseling sessions, and it may be better to wait until the problems have subsided before including an SO in the client's treatment. (1) In general, the SO can play a vital role in influencing the client's willingness to change; however, the client must be reminded that the responsibility to change substance use behavior is hers. (2) Motivational interventions and coerced clients An increasing number of clients are mandated to obtain treatment by an employer or employee assistance program, the court system, or probation and parole officers. Others are influenced to enter treatment because of legal pressures. The challenge for clinicians is to engage coerced clients in the treatment process. A stable recovery cannot be maintained by external (legal) pressure only; motivation and commitment must come from internal pressure. If you provide interventions appropriate to their stage, coerced clients may become invested in the change process and benefit from the opportunity to consider the consequences of use and the possibility of change--even though that opportunity was not voluntarily chosen. (2)

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Stages of Change

From contemplation to preparation

Extrinsic and intrinsic motivators should be considered when trying to increase a client's commitment to change and move the client closer to action because these motivators can be examined to enhance decision-making, thereby enhancing the client's commitment. Many clients move through the contemplation stage acknowledging only the extrinsic motivators pushing them to change or that brought them to treatment. Help the client discover intrinsic motivators, which typically move the client from contemplating change to acting. (2) In addition to the standard practices for motivational interviewing (e.g., reflective listening, asking open-ended questions), clinicians can help spur this process of changing extrinsic motivators to intrinsic motivators by doing the following:
!

Show curiosity about clients. Because a client's desire to change is seldom limited to substance use, he may find it easier to discuss changing other behaviors. This will help strengthen the therapeutic alliance. (2) Reframe a client's negative statement about perceived coercion by reexpressing the statement with a positive spin. (2)

Clinicians can use decisional balancing strategies to help clients thoughtfully consider the positive and negative aspects of their substance use. (1) The ultimate purpose, of course, is to help clients recognize and weigh the negative aspects of substance use so that the scale tips toward beneficial behavior. Techniques to use in decisional balancing exercises include the following:
! ! ! ! !

Summarize the client's concerns. (2) Explore specific pros and cons of substance use behavior. (1) Normalize the client's ambivalence. (2) Reintroduce feedback from previous assessments. (1) Examine the client's understanding of change and expectations of treatment. (1) Reexplore the client's values in relation to change. (2)

Throughout this process, emphasize the clients' personal choices and responsibilities for change. The clinician's task is to help clients make choices that are in their best interests. This can be done by exploring and setting goals. Goal-setting is part of the exploring and envisioning activities characteristic of the early and middle preparation stage. The process of talking about and setting goals strengthens commitment to change. (1)

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During the preparation stage, the clinician's tasks broaden from using motivational strategies to increase readiness--the goals of precontemplation and contemplation stages--to using these strategies to strengthen a client's commitment and help her make a firm decision to change. At this stage, helping the client develop self-efficacy is important. (2) Self-efficacy is not a global measure, like self-esteem; rather, it is behavior specific. In this case, it is the client's optimism that she can take action to change substance-use behaviors.

From preparation to action

As clients move through the preparation stage, clinicians should be alert for signs of clients' readiness to move into action. There appears to be a limited period of time during which change should be initiated. (2) Clients' recognition of important discrepancies in their lives is too uncomfortable a state to remain in for long, and unless change is begun they can retreat to using defenses such as minimizing or denying to decrease their discomfort. (2) The following can signal a client's readiness to act:
! ! !

The client's resistance (i.e., arguing, denying) decreases. (2) The client asks fewer questions about the problem. (2) The client shows a certain amount of resolve and may be more peaceful, calm, relaxed, unburdened, or settled. (2) The client makes direct self-motivational statements reflecting openness to change and optimism. (2) The client asks more questions about the change process. (2) The client begins to talk about how life might be after a change. (2) The client may have begun experimenting with possible change approaches such as going to an Alcoholics Anonymous meeting or stopping substance use for a few days. (2)

! ! !

Mere vocal fervor about change, however, is not necessarily a sign of dogged determination. Clients who are most vehement in declaring their readiness may be desperately trying to convince themselves, as well as the clinician, of their commitment.

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Stages of Change

When working with clients in the preparation stage, clinicians should try to
! !

Clarify the client's own goals and strategies for change. (2) Discuss the range of different treatment options and community resources available to meet the client's multiple needs. (2) With permission, offer expertise and advice. (2) Negotiate a change--or treatment--plan and a behavior contract (2); take into consideration
o o o o

! !

Intensity and amount of help needed Timeframe Available social support, identifying who, where, and when The sequence of smaller goals or steps needed for a successful plan Multiple problems, such as legal, financial, or health concerns

o !

Consider and lower barriers to change by anticipating possible family, health, system, and other problems. (2) Help the client enlist social support (e.g., mentoring groups, churches, recreational centers). (2) Explore treatment expectancies and client role. (2) Have clients publicly announce their change plans to significant others in their lives. (2)

! !

From action to maintenance

A motivational counseling style has most frequently been used with clients in the precontemplation through preparation stages as they move toward initiating behavioral change. Some clients and clinicians believe that formal, action-oriented substance abuse treatment is a different domain and that motivational strategies are no longer required. This is not true for two reasons. First, clients may still need a surprising amount of support and encouragement to stay with a chosen program or course of treatment. Even after a successful discharge, they may need support and encouragement to maintain the gains they have achieved and to know how to handle recurring crises that may mean a

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return to problem behaviors. (2) Second, many clients remain ambivalent in the action stage of change or vacillate between some level of contemplation--with associated ambivalence--and continuing action. (2) Moreover, clients who do take action are suddenly faced with the reality of stopping or reducing substance use. This is more difficult than just contemplating action. The first stages of recovery require only thinking about change, which is not as threatening as actually implementing it. Clients' involvement or participation in treatment can be increased when clinicians
! ! !

Develop a nurturing rapport with clients. (2) Induct clients into their role in the treatment process. (2) Explore what clients expect from treatment and determine discrepancies. (2) Prepare clients so that they know there may be some embarrassing, emotionally awkward, and uncomfortable moments but that such moments are a normal part of the recovery process. (2) Investigate and resolve barriers to treatment. (2) Increase congruence between intrinsic and extrinsic motivation. (2) Examine and interpret noncompliant behavior in the context of ambivalence. (2) Reach out to demonstrate continuing personal concern and interest to encourage clients to remain in the program. (2)

! ! !

Clients who are in the action stage can be most effectively helped when clinicians
!

Engage clients in treatment and reinforce the importance of remaining in recovery. (2) Support a realistic view of change through small steps. (2) Acknowledge difficulties for clients in early stages of change. (2) Help the client identify high-risk situations through a functional analysis and develop appropriate coping strategies to overcome these. (2) Assist the client in finding new reinforcers of positive change. (2) Assess whether the client has strong family and social support. (2)

! ! !

! !

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Stages of Change

The next challenge that clients and clinicians face is maintaining change. With clients in the maintenance stage, clinicians will be most successful if they can
!

Help the client identify and sample substance-free sources of pleasure-i.e., new reinforcers. (1) Support lifestyle changes. (2) Affirm the client's resolve and self-efficacy. (2) Help the client practice and use new coping strategies to avoid a return to substance use. (2) Maintain supportive contact. (2)

! ! !

After clients have planned for stabilization by identifying risky situations, practicing new coping strategies, and finding their sources of support, they still have to build a new lifestyle that will provide sufficient satisfaction and can compete successfully against the lure of substance use. A wide range of life changes ultimately needs to be made if clients are to maintain lasting abstinence. Clinicians can help this change process by using competing reinforcers. (1) A competing reinforcer is anything that clients enjoy that is or can become a healthy alternative to drugs or alcohol as a source of satisfaction. The essential principle in establishing new sources of positive reinforcement is to get clients involved in generating their own ideas. Clinicians should explore all areas of clients' lives for new reinforcers. Reinforcers should not come from a single source or be of the same type. That way, a setback in one area can be counterbalanced by the availability of positive reinforcement from another area. Since clients have competing motivations, clinicians can help them select reinforcers that will win out over substances over time. Following are a number of potential competing reinforcers that can help clients:
!

Doing volunteer work, thus filling time, connecting with socially acceptable friends, and improving their self-efficacy (2) Becoming involved in 12-Step-based activities and other self-help groups (2) Setting goals to improve their work, education, exercise, and nutrition (2) Spending more time with their families and significant others (2)

! !

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! ! !

Participating in spiritual or cultural activities (2) Socializing with nonsubstance-using friends (2) Learning new skills or improving in such areas as sports, art, music, and other hobbies (2)

Contingency reinforcement systems, such as voucher programs, have proven to be effective when community support and resources are available. (1) Research has shown that these kinds of reinforcement systems can help to sustain abstinence in drug abusers. The rationale for this type of incentive program is that an appealing external motivator can be used as an immediate and powerful reinforcer to compete with substance use reinforcers. Not all contingent incentives have to have a monetary value. In many cultures, money is not the most powerful reinforcer.

Recurrence
Most people do not immediately sustain the new changes they are attempting to make, and a return to substance use after a period of abstinence is the rule rather than the exception (Brownell et al., 1986; Prochaska and DiClemente, 1992). These experiences contribute information that can facilitate or hinder subsequent progression through the stages of change. Recurrence, often referred to as relapse, is the event that triggers the individual's return to earlier stages of change and recycling through the process. Individuals may learn that certain goals are unrealistic, certain strategies are ineffective, or certain environments are not conducive to successful change. Most substance users will require several revolutions through the stages of change to achieve successful recovery (DiClemente and Scott, 1997). After a return to substance use, clients usually revert to an earlier change stage--not always to maintenance or action, but more often to some level of contemplation. They may even become precontemplators again, temporarily unwilling or unable to try to change soon. Resuming substance use and returning to a previous stage of change should not be considered a failure and need not become a disastrous or prolonged recurrence. A recurrence of symptoms does not necessarily mean that a client has abandoned a commitment to change.

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Stages of Change

Triggers to Change The multidimensional nature of motivation is captured, in part, in the popular phrase that a person is ready, willing, and able to change. This expression highlights three critical elements of motivation--but in reverse order from that in which motivation typically evolves. Ability refers to the extent to which the person has the necessary skills, resources, and confidence (self-efficacy) to carry out a change. One can be able to change, but not willing. The willing component involves the importance a person places on changing--how much a change is wanted or desired. (Note that it is possible to feel willing yet unable to change.) However, even willingness and ability are not always enough. You probably can think of examples of people who are willing and able to change, but not yet ready to change. The ready component represents a final step in which the person finally decides to change a particular behavior. Being willing and able but not ready can often be explained by the relative importance of this change compared with other priorities in the person's life. To instill motivation for change is to help the client become ready, willing, and able. Figure 2 provides examples of appropriate motivational strategies you can use at each stage of change. Of course, these are not the only ways to enhance motivation for beneficial change.

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Figure 2: Appropriate Motivational Strategies for Each Stage of Change Client's Stage of Change Precontemplation The client is not yet considering change or is unwilling or unable to change.
!

Appropriate Motivational Strategies for the Clinician Establish rapport, ask permission, and build trust. Raise doubts or concerns in the client about substance-using patterns by
o

Exploring the meaning of events that brought the client to treatment or the results of previous treatments Eliciting the client's perceptions of the problem Offering factual information about the risks of substance use Providing personalized feedback about assessment findings Exploring the pros and cons of substance use Helping a significant other intervene Examining discrepancies between the client's and others' perceptions of the problem behavior

Express concern and keep the door open.

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Stages of Change

Contemplation The client acknowledges concerns and is considering the possibility of change but is ambivalent and uncertain.

! !

Normalize ambivalence. Help the client "tip the decisional balance scales" toward change by
o

Eliciting and weighing pros and cons of substance use and change Changing extrinsic to intrinsic motivation Examining the client's personal values in relation to change Emphasizing the client's free choice, responsibility, and self-efficacy for change

Elicit self-motivational statements of intent and commitment from the client. Elicit ideas regarding the client's perceived self-efficacy and expectations regarding treatment. Summarize self-motivational statements.

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Preparation

The client is committed to and planning to make a change in the near future ! but is still considering what to do.
!

Clarify the client's own goals and strategies for change. Offer a menu of options for change or treatment. With permission, offer expertise and advice. Negotiate a change--or treatment-plan and behavior contract. Consider and lower barriers to change. Help the client enlist social support. Explore treatment expectancies and the client's role. Elicit from the client what has worked in the past either for him or others whom he knows. Assist the client to negotiate finances, child care, work, transportation, or other potential barriers. Have the client publicly announce plans to change.

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Stages of Change

Action The client is actively taking steps to change but has not yet reached a stable state.

Engage the client in treatment and reinforce the importance of remaining in recovery. Support a realistic view of change through small steps. Acknowledge difficulties for the client in early stages of change. Help the client identify high-risk situations through a functional analysis and develop appropriate coping strategies to overcome these. Assist the client in finding new reinforcers of positive change. Help the client assess whether she has strong family and social support. Help the client identify and sample drugfree sources of pleasure (i.e., new reinforcers). Support lifestyle changes. Affirm the client's resolve and selfefficacy. Help the client practice and use new coping strategies to avoid a return to use. Maintain supportive contact (e.g., explain to the client that you are available to talk between sessions). Develop a "fire escape" plan if the client resumes substance use. Review long-term goals with the client.

Maintenance

The client has achieved initial goals such as abstinence and is now working to maintain gains. !
!

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Recurrence The client has experienced a recurrence of symptoms and must now cope with consequences and decide what to do next.

Help the client reenter the change cycle and commend any willingness to reconsider positive change. Explore the meaning and reality of the recurrence as a learning opportunity. Assist the client in finding alternative coping strategies. Maintain supportive contact.

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References - Section 3
Section 3, Chapter 2
American Psychiatric Association. Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition (DSM-IV). Washington, DC: American Psychiatric Association, 1994. Bean, F.D.; Trejo, S.J.; Crapps, R.; and Tyler, M. The Latino Middle Class: Myth, Reality, and Potential. Los Angeles, CA: Toms Rivera Policy Institute, 2001. Brisbane, F.L. Introduction: Diversity among African Americans. In: Center for Substance Abuse Prevention (CSAP). Cultural Competence for Health Care Professionals Working With African-American Communities: Theory and Practice. CSAP Cultural Competence Series 7. DHHS Publication No. (SMA) 983238. Rockville, MD: Substance Abuse and Mental Health Services Administration, 1998, pp. 18. Center for Substance Abuse Prevention. Substance Abuse Resource Guide: Asian and Pacific Islander Americans. Rockville, MD: Substance Abuse and Mental Health Services Administration, 1996a. ncadi.samhsa/gov/govpubs/MS408 [accessed March 4, 2004]. Center for Substance Abuse Prevention. Substance Abuse Resource Guide: Hispanic/Latino Americans. Rockville, MD: Substance Abuse and Mental Health Services Administration, 1996b. www.ncadi.samhsa.gov/govpubs/MS441 [accessed March 4, 2004]. Centers for Disease Control and PreventionHIV/AIDS Surveillance Report 16:146, 2004. Cross, TL.; Bazron, B.J.; Dennis, K.R.; and Isaacs, M.R. Towards a Culturally Competent System of Care, Vol. 1. Washington, DC: Georgetown University Child Development Center, National Technical Assistance Center for Children's Mental Health, 1989. CSAT (Center for Substance Abuse Treatment). A Provider's Introduction to Substance Abuse Treatment for Lesbian, Gay, Bisexual, and Transgender Individuals. DHHS Publication No. (SMA) 013498. Rockville, MD: Substance Abuse and Mental Health Services Administration, 2001. Fears, D. A Diverse and Divided Black Community. Washington Post, February 24, 2002, pp. A1, A8. Gfroerer J, Penne M, Pemberton M, Folsom R. Substance abuse treatment need among older adults in 2020: The impact of the aging baby-boom cohort. Drug and Alcohol Dependence. 69((2)):127-135; 2003. (PubMed) Greenwood G.L, White E.W, Page-Shafer K, Bein E, Osmond D.H, Paul J, Stall R.D. Correlates of heavy substance use among young gay and bisexual men: The San Francisco Young Men's Health Study. Drug and Alcohol Dependence. 61((2)):105-112; 2001. (PubMed) Hubbard J.R, Everett A.S, Khan M.A. Alcohol and drug abuse in patients with physical disabilities. American Journal of Drug Abuse. 22((2)):215-231; 1996. Jezewski, M.A., and Sotnik, P. Culture Brokering: Providing Culturally Competent Rehabilitation Services to Foreign-Born Persons. Buffalo, NY: Center for International Rehabilitation Research Information and Exchange, 2001.www.cirrie.buffalo.edu/cbrokering.html [accessed February 11, 2004]. Joyner L.M, Wright J.D, Devine J.A. Reliabilit and validity of the Addiction Severity Index among homeless substance misusers. Substance Use & Misuse. 31((6)):729-751; 1996. (PubMed)

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References - Section 3

Korper, S.P., and Council, C.L., eds. Substance Use by Older Adults: Estimates of Future Impact on the Treatment System. Analytic Series A-21. DHHS Publication No. (SMA) 033763. Rockville, MD: Office of Applied Studies, Substance Abuse and Mental Health Services Administration, 2002. LaPlante, M.P.; Kennedy, J.; Kaye, H.S.; and Wenger, B.L. Disability and employment. Disability Statistics Abstract. Number 11. San Francisco: Disability Statistics Center, 1996.www.dsc.ucsf.edu/pdf/abstract11.pdf [accessed February 11, 2004]. La Veist, T.A.; Diala, C.; and Jarrett, N.C. Social status and perceived discrimination: Who experiences discrimination in the health care system, how, and why? In: Hogue, C.J.R.; Hargraves, M.A.; and Collins, K.S., eds. Minority Health in America. Baltimore: Johns Hopkins University Press, 2000, pp. 194208. Magura S, Nwakeze P.C, Rosenblum A, Joseph H. Substance misuse and related infectious diseases in a soup kitchen population. Substance Use & Misuse. 35((4)):551-583; 2000. (PubMed) McKinnon, J. The Black population in the United States: March 2002. Current Population Reports. P20541. Washington, DC: U.S. Census Bureau, 2003. Metsch L.R, McCoy C.B. Drug treatment experiences: Rural and urban comparisons. Substance Use & Misuse. 34((4&5)):763-784; 1999. (PubMed) Milby J.B, Schumacher J.E, Raczynski J.M, Caldwell E, Engle M, Michael M, Carr J. Sufficient conditions for effective treatment of substance abusing homeless persons. Drug and Alcohol Dependence. 43:39-47; 1996. (PubMed) Moore D, Li L. Prevalence and risk factors of illicit drug use by people with disabilities. American Journal on Addictions. 7((2)):93-102; 1998. (PubMed) Mulvey KP, Hubbard S, Hayashi S. A National Study of the Substance Abuse Treatment Workforce. Journal of Substance Abuse Treatment. 24:51-57; 2003. (PubMed) Office of Applied Studies. Summary of Findings From the 2000 National Household Survey on Drug Abuse. NHSDA Series H13. DHHS Publication No. (SMA) 013549. Rockville, MD: Substance Abuse and Mental Health Services Administration, 2001.http://oas.samhsa.gov/NHSDA/2kNHSDA/2kNHSDA.htm [accessed February 11, 2004]. Office of Applied Studies. Treatment Episode Data Set (TEDS): 19922000, National Admissions to Substance Abuse Treatment Services. DASIS Series: S-17, DHHS Publication No. (SMA) 023727. Rockville, MD: Substance Abuse and Mental Health Services Administration, 2002.wwwdasis.samhsa.gov/teds00/TEDS_2k_index.htm [accessed February 11, 2004]. Office of Applied Studies, Substance Abuse and Mental Health Services Administration (SAMHSA). Treatment Episode Data Set (TEDS): 19922001. National Admissions to Substance Abuse Treatment Services. DASIS Series S-12. DHHS Publication No. (SMA) 02-3778. Rockville, MD: SAMHSA, 2003b. wwwdasis.samhsa.gov/teds01/TEDS2K1Index.htm [accessed March 19, 2004]. Office of Applied Studies. The DASIS Report: Characteristics of Homeless Admissions to Substance Abuse Treatment, 2000. Rockville, MD: Substance Abuse and Mental Health Services Administration, August 8, 2003b.http://www.oas.samhsa.gov/2k3/homelessTX/homelessTX.htm [accessed February 11, 2004]. Ogunwole, S.U. The American Indian and Alaska Native population: 2000. Census 2000 Brief. C2KBR/0115. Washington, DC: U.S. Census Bureau, 2002. Oslin D.W, Pettinati H, Volpicelli J.R. Older age predicts better adherence and drinking outcomes. American Journal of Geriatric Psychiatry. 10:740-747; 2002. (PubMed) Perry, M.J., and Mackun, P.J. Population change and distribution: 1990 to 2000. Census 2000 Brief. C2KBR/01-2. Washington, DC: U.S. Census Bureau, 2001. Ramirez, R.R., and de la Cruz, G.P. The Hispanic population in the United States: March 2002. Current Population Reports, P20545. Washington, DC: U.S. Census Bureau, 2003. Schmidley, D. The foreign-born population in the United States: March 2002. Current Population Reports, P20539. Washington, DC: U.S. Census Bureau, 2003. Schumacher J.E, Milby J.B, Caldwell E, Raczynski J, Engle M, Michael M, Carr J. Treatment outcome as a function of treatment attendance with homeless persons abusing cocaine. Journal of Addictive Diseases. 14((4)):73-85; 1995. (PubMed)

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Spicer P, Beals J, Croy C.D, Mitchell C.M, Novins D.K, Moore L, Manson S.M, the American Indian Service Utilization, Psychiatric Epidemiology, Risk and Protective Factors Project Team.. The prevalence of DSM-III-R alcohol dependence in two American Indian populations. Alcoholism, Clinical and Experimental Research. 27((11)):1785-1797; 2003. Tonigan J.S. Project MATCH treatment participation and outcome by self-reported ethnicity. Alcoholism, Clinical and Experimental Research. 27((8)):1340-1344; 2003. Urban Institute; Burt, M.R.; Aron, L.Y.; Douglas, T.; Valente, J.; Lee, E.; and Iwen, B. Homelessness: Programs and the People They Serve Findings of the National Survey of Homeless Assistance Providers and Clients, Technical Report. Washington, DC: Interagency Council on the Homeless, 1999. www.huduser.org/publications/homeless/homeless_tech.html [accessed February 11, 2004]. U.S. Department of Health and Human Services. Mental Health: Culture, Race, and Ethnicity A Supplement to Mental Health: A Report of the Surgeon General. Rockville, MD: Center for Mental Health Services, Substance Abuse and Mental Health Services Administration, 2001.www.mentalhealth.org/cre/default.asp [accessed February 11, 2004]. Wells K, Klap R, Koike A, Sherbourne C. Ethnic disparities in unmet need for alcoholism drug abuse and mental health care. American Journal of Psychiatry. 158:2027-2032; 2001. (PubMed) Woody G.E, Donnell D, Seage G.R, Metzger D, Marmor M, Koblin B.A, Buchbinder S, Gross M, Stone B, Judson F.N. Non-injection substance use correlates with risky sex among men having sex with men: Data from HIVNET. Drug and Alcohol Dependence. 53((3)):197-205; 1999. (PubMed)

Section 3, Chapter 8
Bandura, A. Self-Efficacy: The Exercise of Control. New York: W.H. Freeman, 1997. Blomqvist, J. Paths to recovery from substance misuse: Change of lifestyle and the role of treatment. Substance Use and Misuse. 31(13):1807-1852, 1996. Brecht, M.L., and Anglin, M.D. Conditional factors of maturing out: Legal supervision and treatment. International Journal of the Addictions. 25:395-407, 1990. Brownell, K.D.; Marlatt, G.A.; Lichtenstein, E.; and Wilson, G.T. Understanding and preventing relapse. American Psychologist. 41:765-782, 1986. Chen, K., and Kandel, D.B. The natural history of drug use from adolescence to mid-thirties in a general population sample. American Journal of Public Health. 85(1):41-47, 1995. DiClemente, C.C. Motivational interviewing and the stages of change. In: Miller, W.R., and Rollnick, S., eds. Motivational Interviewing: Preparing People To Change Addictive Behavior. New York: Guilford Press, 1991. pp. 191-202. DiClemente, C.C.; Carbonari, J.P.; Montgomery, R.P.G.; and Hughes, S.O. The Alcohol Abstinence Self-Efficacy Scale. Journal of Studies on Alcohol. 55(2):141-148, 1994. DiClemente, C.C., and Prochaska, J.O. Processes and stages of self-change: Coping and competence in smoking behavior change. In: Shiffman, S., and Wills, T.A., eds. Coping and Substance Abuse. New York: Academic Press, 1985. pp. 319-343. DiClemente, C.C., and Prochaska, J.O. Toward a comprehensive transtheoretical model of change: Stages of change and addictive behaviors. In: Miller, W.R., and Heather, N., eds. Treating Addictive Behaviors, 2nd ed. New York: Plenum Press, 1998. DiClemente, C.C., and Scott, C.W. Stages of change: Interactions with treatment compliance and involvement. In: Onken, L.S.; Blaine, J.D.; and Boren, J.J., eds. Beyond the Therapeutic Alliance: Keeping the Drug-Dependent Individual in Treatment. NIDA Research Monograph Series, Number 165. DHHS Pub. No. (ADM) 97-4142. Rockville, MD: National Institute on Drug Abuse, 1997. pp. 131-156. Institute of Medicine. . Treating Drug Problems. Washington, DC: National Academy Press, 1990b. Marlatt, G.A., and Gordon, J.R., eds. Relapse Prevention: Maintenance Strategies in the Treatment of Addictive Behaviors. New York: Guilford Press, 1985. Miller, W.R., and Heather, N., eds. Treating Addictive Behaviors, 2nd ed. New York: Plenum Press, 1998.

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References - Section 3

Orleans, C.T.; Schoenbach, V.J.; Wagner, E.H.; Quade, D.; Salmon, M.A.; Pearson, D.C.; Fiedler, J.; Porter, C.Q.; and Kaplan, B.H. . Self-help quit smoking interventions: Effects of self-help materials, social support instructions, and telephone counseling. Journal of Consulting and Clinical Psychology. 59:439-448, 1991. Prochaska, J.O., and DiClemente, C.C. Stages and processes of self-change of smoking: Toward an integrated model of change. Journal of Consulting and Clinical Psychology. 51:390-395, 1983. Prochaska, J.O., and DiClemente, C.C. The Transtheoretical Approach: Crossing Traditional Boundaries of Therapy. Homewood, IL: Dow Jones-Irwin, 1984. Prochaska, J.O., and DiClemente, C.C. Stages of change in the modification of problem behaviors. In: Hersen, M.; Eisler, R.M.; and Miller, P.M., eds. Progress in Behavior Modification. Sycamore, IL: Sycamore Publishing Company, 1992. pp. 184-214. Prochaska, J.O; DiClemente, C.C.; and Norcross, J.C. Changing: Process approaches to initiation and maintenance of changes. In: Klar, Y.; Fisher, J.D.; Chinsky, J.M.; and Nadler, A., eds. Self-Change: Social, Psychological, and Clinical Perspectives. New York: Springer-Verlag, 1992a. pp. 87-114. Prochaska, J.O.; DiClemente, C.C.; and Norcross, J.C. In search of how people change: Applications to addictive behaviors. American Psychologist. 47:1102-1114, 1992. Prochaska, J.O., and Goldstein, M.G. Process of smoking cessation: Implications for clinicians. Clinical Chest Medicine. 12:727-735, 1991. Prochaska, J.O.; Velicer, W.F.; Rossi, J.S.; Goldstein, M.G.; Marcus, B.H.; Rakowski, W.; Fiore, C.; Harlow, L.L.; Redding, C.A., Rosenbloom, D.; and Rossi, S.R. . Stages of change and decisional balance for 12 problem behaviors. Health Psychology. 13(1):39-46, 1994. Robins, L.N.; Davis, D.H.; and Goodwin, D.W. Drug use by U.S. Army enlisted men in Vietnam: A follow-up on their return home. American Journal of Epidemiology. 99:235-249, 1974. Sobell, L.C.; Sobell, M.B.; Toneatto, T.; and Leo, G.I. What triggers the resolution of alcohol problems without treatment? Alcoholism: Clinical and Experimental Research. 17:217-224. 1993. Sobell, M.B., and Sobell, L.C. Guiding self-change. In: Miller, W.R., and Heather, N., eds. Treating Addictive Behaviors, 2nd ed. New York: Plenum, 1998. pp. 189-202. Sutton, S. Can stages of change provide guidelines in the treatment of addictions? In: Edwards, G., and Dare, C., eds. Psychotherapy, Psychological Treatments and the Addictions. New York: Cambridge University Press, 1996. Tucker, J.A.; Vuchinich, R.E.; and Gladsjo, J.A. Environmental events surrounding natural recovery from alcohol-related problems. Journal of Studies on Alcohol. 55:401-411, 1994. Strang, J.; Bacchus, L.; Howes, S.; and Watson, P. Turned away from treatment: Maintenance-seeking opiate addicts at two-year follow-up. Addiction Research. 6:71-81, 1997.

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Section 4, Chapter 1: Preparing for the Written Examination

The focus of this information is the written examination process. At the present time, two national certification and/or licensure examinations are used across the nation. They are as follows: 1. The International Certification and Reciprocity Consortium/Alcohol and Other Drug Abuse (IC&RC/AODA) National Exam, and 2. The National Association of Alcoholism and Drug Abuse Counselors (NAADAC) National Exam. The IC&RC examination follows a 4-option multiple choice format; NAADAC uses a 5-option multiple choice format. Questions of this type begin with a premise statement that asks for certain knowledge or understanding about the chemical dependency field, and are followed by options distractors plus the key (correct response). In answering the questions, candidates should read the stem and all options carefully, then select the one best answer and transfer their response to an answer sheet that corresponds to the best answer for the question. The IC&RC examination is a 150 questions test that measures eight performance domains as defined in the publication Technical Assistance Publication (TAP) 21: Addiction Counseling Competencies: The Knowledge, Skills, and Attitudes of Professional Practice. Test questions are designed to assess knowledge as well as the candidates ability to assess typical client or counseling circumstances and apply sound treatment principles. Successful candidates will draw on their knowledge, analysis and application to identify the one best option. Three and one-half hours are allowed for completion of the exam. The test is composed of questions from each of these eight domains of information. The domains are as follows:

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Performance Domain I. II. III. Clinical Evaluation Treatment Planning Referral

# of Questions 24 20 10 10 33 15 17 21

Percent of the Exam 16% 13% 7% 7% 22% 10% 11% 14%

IV. Service Coordination V. Counseling

VI. Client, Family and Continuing Education VII. Documentation VIII. Professional and Ethical Responsibility

The NAADAC examination is a 250 questions test that measures four content areas as defined by NAADAC. Test questions are designed to assess knowledge as well as the candidates ability to assess typical client or counseling circumstances and apply sound treatment principles. Successful candidates will draw on their knowledge, analysis and application to identify the one best option. Four hours are allowed for completion of the exam, and there are two versions of the test for Level I or Level II credentialing. The test is composed of questions from four content areas of information. The percentage of questions by each of the four content areas (by Level) are: CONTENT I. Pharmacology of Psychoactive Substances II. Counseling Practice III. Theoretical Bases IV. Professional Issues Level I Exam 30% 40% 15% 15% Level II Exam 25% 25% 25% 25%

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At this time, the majority of states use the IC&RC examination as its initial licensure or certification examination. Once you are credentialed, if you wish to pursue one of the national credentials from NAADAC, you will be required to take their examination as well (unless you are credentialed in a NAADAC testing state).

Basic Written Examination Rules (for both the IC&RC and NAADAC Exams)
1. No books, papers or other reference materials may be taken into the examination room. An area will be provided for the storage of such materials. 2. No examination materials, documents or memoranda of any type are to be taken from the room. 3. Candidates should bring several sharpened Number 2 pencils with erasers to the testing center. 4. The examination will be given only on the date and time scheduled by your states certification or licensure board. 5. No questions concerning the content of the examination may be asked during the examination period. You should listen carefully to the directions given by the Proctor and read the directions carefully in examination booklet.

Taking the Written Examination

I. How to Prepare for the Exam
1. Familiarize Yourself with Multiple-Choice Testing As previously noted, IC&RC and NAADAC both use a multiple-choice test format. The following information will apply to both test, however, IC&RC is now using a format of 4 answer choices for each question, while NAADAC is using 5 choices. There is also a significant difference on the IC&RC exam that began with the June 2008 test cycle where the final 13 multiple-choice questions are based on clinical practice Item #2 of this section will provide information about this difference.

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Each test question on the written examination will contain the same three key components: the question (or stem) you read in order to find an answer; the key (or correct answer); and either three (3) or four (4) distractors (or incorrect answers). The following sample question identities the three components. Stem Distractor Distractor Key Distractor What is the capital of New York State? A. Buffalo B. New York City C. Albany D. Syracuse

In this example, the correct answer, or key, is C As noted above, multiple-choice exams reward more than just simply recall of information. This is very important to know because this fact greatly influences HOW you study. Lets look at the following example. Suppose someone asked you to name the candidate in the 2000 presidential election who received the third most votes. Could you answer that question? This question is a fill in the blank question that rewards mental recall of information. In other words, you have to be able to reach inside your memory and come up with the correct answer all by yourself without any prompting. Multiple-choice examinations are different from fill in the blank exams and you therefore have to study in a different manner to be successful. Lets take another look at this example. Suppose someone asked you to name the candidate in the 2000 presidential election who received the third most votes and gave you the following four answers from which to choose: a. b. c. d. Al Gore Ross Perot Ralph Nader Pat Buchannan

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Now you are asked to identify the correct answer through recognition not recall. In other words, you are asked only to recognize the correct answer when it is given you, not recall it exclusively from memory. Most individuals find its much easier to come up with the correct answer if you are given alternatives from which to choose. Why is this important in your preparation for this exam? Because rather than spending study time just memorizing information to be recalled later, it is better to input the information into your memory in such a way that it will be available later when given a clue or prompted by a statement or phrase (the distractors and key). Try to focus your learning on identifying facts, terms, basic concepts and answers. Read and review materials with the idea of organizing, comparing, translating, interpreting, giving descriptions or definitions, and stating main ideas. Think about how you would use your new knowledge to solve problems by applying acquired knowledge, facts, techniques and rules in a different way. (FYI: The correct answer to this sample question is Ralph Nader.) Type One and Type Two Questions Keep in mind, too, that the exam is asking you to answer the test questions with the BEST response. This is different than simply asking you to choose the CORRECT response. What this means is that you will see two very different types of questions on the exam. One type will be questions which do have only one CORRECT answer. For the purpose of illustration, lets call these questions Type One questions. The second types of questions are those which may have more than one CORRECT answer, of which you are expected to select the BEST answer to the question. We will call these questions Type Two questions. Each time you start to answer a question, stop and ask yourself, Does this question have only one CORRECT answer, or can there be more than one CORRECT answer and my task is to pick the BEST answer. It is very important that you ask yourself this for each question.

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To help you recognize this difference, here is a Type One question: The metabolic process that changes alcohol to the compound acetic acid is known as: a. b. c. d. absorption. distribution. detoxification. oxidation.

If you know your basic addiction pharmacology, you will recognize that only answer, c is correct detoxification. To do well on this type of question, first decide there is only one possible CORRECT answer. Then choose the CORRECT answer after reading ALL of the alternatives. Type One questions are easier to answer than the following Type Two question. Long term effects of alcoholism may include: a. b. c. d. confusion. cerebral atrophy and cardiovascular damage. depressed reflexes. ataxia.

This is a Type Two question because two or more of the answers to this question are CORRECT. In fact, ALL of the answers to this question are CORRECT. Your task is to choose the BEST correct answer if you want to get this question right. This is a more difficult question to answer correctly than the previous Type One question. It involves more skillful thinking and analysis. So, which answer is the BEST answer to this question? The BEST answer is b cerebral atrophy and cardiovascular damage. Why? Answer b is the BEST answer because it covers all of the other answers. Another way of putting it is that cerebral atrophy and cardiovascular damage cause the other symptoms listed. Answer b is primary to the other three choices.

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In other types of questions like these, it may be that you must do one thing first before you could do any of the others. Or, as a result of doing certain things, the final outcome is your BEST response. It simply means that you must carefully look at all responses (distractors) before you select your correct response (key). 2. Familiarize Yourself with the New Style of Questions Using a Case History (this applies to the IC&RC exam ONLY) For more detailed information about the IC&RC changes to the written examination, we have prepared a How To manual on the written examination. Please visit www.ReadyToTest.com for more information and to order this manual. In order to better evaluate a candidates clinical knowledge, the final thirteen questions of the written examination will be used to test the candidates understanding of clinical practice. When you sit for your examination, your test booklet will include a brief case history to read. It will be placed just before these final thirteen questions. This case history will contain all of the necessary information needed to answer those questions. As with the first 137 questions, the final thirteen questions will also be set up with a BEST answer (key) and three other answers (distractors) to choose from. You will again find both Type One questions and Type Two questions like we have explained above. To do well on these questions, you will need to be very familiar with the Twelve Core Functions and their related forty-six (46) Global Criteria. We have provided this information for you in Appendix B at the back of the manual. IT IS IMPORTANT TO NOTE THAT YOU WILL BE ASKED ONE QUESTION ON EACH OF THE TWELVE CORE FUNCTIONS PLUS ONE ADDITIONAL QUESTION RELATED TO PROFESSIONAL RESPONSIBILITY/ETHICS.

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Case History Question Examples Lets look at two practical examples of this new style of questions for the exam using the following incomplete and abbreviated short case history. (You will be provided an opportunity to review a full sample case history with five sample questions later in this manual.) Short Case History Mary is a 48 year divorced female who was recently divorced after a 20 year marriage. She has one daughter and one grandchild. Upon arriving at the Inpatient treatment center of XYZ Hospital, Mary appeared intoxicated and her BAC level was .24. She was brought to the treatment center by her daughter. Mary was admitted to the hospital detox unit and then admitted to the treatment programs twelve day intensive residential treatment program sixty-two hours later with a diagnosis of DSM-IV Axis 1 Alcohol Dependence. Prior to admission the treatment staff gathered a social/familial history, alcohol and drug use history, and a complete physical/medical exam which supported the admitting diagnosis. Mary was provided with all appropriate release and confidentiality forms to sign, a client handbook, and assigned a male staff member as her primary counselor. Mary was discharged from residential treatment and referred to the treatment programs intensive out patient program. Marys counselor reported that his client made substantial progress during her treatment and responded exceptionally well to two hypnosis sessions he had with her in his office. Now see if you can answer each of the following questions before checking the correct answer and explanation that follow.

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Question 1. Which of the following additional screening activities would you recommend have top priority in this case? a. b. c. d. Additional blood work to check for liver damage Identify any coexisting conditions Review of Marys prior medical records Detailed history of alcohol/drug use

Question 2. Which of the following is most likely a violation of professional ethical standards? a. b. c. d. The clients assignment to a male counselor The clients discharge to the treatment centers outpatient program The treatment programs short 12 day program The counselors hypnosis sessions with the client

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Case History Questions Answer Key and Explanation Question 1: B Identify any coexisting conditions This question obviously pertains to the core function of Screening (screening activities). Answering this question requires that you be familiar not only with the definition of Screening, but also with Global Criteria # 4 which states that adequate screening must include the identification of any coexisting conditions. This includes physical and psychological problems. You must therefore analyze, distinguish, and criticize (Blooms Taxonomy level 4 functions) to determine what screening activity was NOT done with this client and apply your knowledge and understanding of what should have been done as dictated by best practice. Of the four possible choices, investigating the likelihood that Mary could be self-medicating with alcohol to deal with depression seems the most clinically relevant additional screening process needed. All three of the other options presented would be useful, especially a detailed history of her alcohol/drug use, and would have followed her admission to care. But the identification of any coexisting conditions especially depression would certainly have made an immediate impact on any decision for additional professional assessments and/or services during her short stay and aftercare. Even if she were to deny any past diagnosis of depression, asking about depression and documenting her response would raise a red flag in her case that could warrant further investigation during the course of care. Question 2: D The counselors hypnosis sessions with the client This question pertains to Professional Responsibility/Ethics. Perhaps this question was easier for you. When you read the question, the key words in the question itself are most likely. In order for you to have done well on this question, you would have to be familiar with 1) what constitutes acceptable practice functions for addiction professionals; and 2) what activities constitute a violation of counselor ethics.

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NAADACs Code of Ethics for Addiction Professionals, Principle 3: Competence (Item a) states The NAADAC member shall recognize boundaries and limitations of the members competencies and not offer services or use techniques outside of these professional competencies. Even though the counselor may have had hypnosis training, the practice of hypnosis, especially by a male counselor with a female client, is considered to be outside the scope of acceptable practice for an addiction counselor. The boundary issue alone makes this unethical behavior. More importantly, of the four choices, none of the other three introduce any ethical dilemmas. Case History Questions Final Comments Some final comments about the last thirteen questions: 1. We recommend that you take 45 minutes to complete the thirteen Case History questions on the actual exam. Change gears and slow down after you have completed the first 137 questions. You may want simply stand up and walk around your chair to remind yourself to start thinking differently about the final thirteen questions, because to do well you will need to approach them with a higher level of thinking. Be sure to take some deep breaths prior to starting on these questions. Before you attempt to answer each of these thirteen questions, ask yourself which of the core functions of counseling is this question about. Or ask is this a question about professional responsibility or ethical practice? Remember that each of these questions will cover one of the core functions of counseling or be about professional responsibility/ethics. Focusing on the what of the question, will help you begin accessing the knowledge youll need to answer it. To do well on the Case History questions it is essential you become very familiar with the Twelve Core Functions and their 46 Global Criteria. Please spend time reviewing and discussing this information. We have provided an expanded listing of this information at the back of this manual.

2.

3.

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3.

Use Practice Exams The sample we have provided you in this manual will give you a good exposure to the exam and the types of questions asked. Examine this test to predict what you will need to prepare for. Your focus is to determine both ! ! The domain and content of the questions and The type of memory/intellectual skills you will be asked to use.

Examples of these skills include: ! ! ! ! ! 4. Remembering specific facts; Comparing, contrasting, and otherwise interpreting meaning in the information studied; Applying principles and theories to solve problems (that may not have been covered explicitly in the materials); Predicting possible outcomes given a set of variables; Evaluating the usefulness of certain ideas, concepts, or methods for a given event or situation.

Schedule Your Study Time List all of the work to be done and schedule time to do it. On the basis of your familiarity with the test, make a list of all the tasks you must complete to prepare for it. Given what topics you expect to be most important on the test, set priorities among your study tasks and plan to do the most important ones first. In scheduling your test preparation work, keep as much as possible to your own routines. If you do not know how to make a study schedule, refer to the article on time management.

5.

Avoid Procrastination Avoid the "escape syndrome". If you find yourself fretting or talking about other things rather than studying, relax for a few minutes and rethink what you are doing - reappraise your priorities and if necessary rethink your study plan to address your worries and then START WORKING.

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6.

Develop Good Study Skills Deal with unread materials - succinctly. Approach your unread materials keeping in mind all of your study plans, how much time you have to catch up on your reading, and what it is you need to pull out of the reading. Preview the material, dividing it up into parts looking for the organizational scheme of the work. Decide what parts in the reading you can omit, what parts you can skim, and what parts you want to read. Set time limits for each part, and keep to the limits. Use the following techniques to help move through the reading: ! Skim all the reading material first (except the parts you have decided to omit) so you will have at least looked at everything before the test. Take notes on what you skim. Read, emphasizing key sentences and concentrating on understanding the ideas expressed. Try editorializing as you read by asking yourself questions regarding WHO, WHAT, WHERE, WHEN, and HOW about the information. Recite the material to yourself immediately, self-testing at the end of each part to enhance recall even without later review.

! 7.

Use Summary Notes and Sheets Review actively. Integrate notes, text, and supplementary information onto summary sheets by diagramming, charting, outlining, categorizing in tables, or simply writing paragraph summaries of the information. Try to create a summary sheet for each study session, or for each main idea, or for each concept. Use as many of the suggested ways possible, bringing all your senses as well as your sense of humor to bear on these summary sheets to make them really personally meaningful. The more of yourself you put into these sheets, the better you will remember the information.

8.

Organize a Study Group It is frequently useful to study with other well-prepared students and to attend any review sessions if available. Use these forums to clarify any questions you have about the materials and the test. Do not expect review sessions to repeat any lectures nor to present any additional information. The purpose of these sessions is to give you the opportunity to ask questions about the information to further your understanding.

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II. How to Take the Examination

1. Start with a Positive Mental Attitude Be prepared emotionally and physically as well as intellectually. Get into a "fighting" attitude, emotionally ready to do your best. Stay away from others right before the test. Anxiety is highly contagious. Focus on what you know rather than on what you do not know: Reinforce your strengths and arrest your weaknesses. Get your rest the night before a test, eat well balanced meals, keep up with your regular exercise - prepare your brain for optimum functioning by keeping your physical resources well maintained. Avoid fasts, do not take any stimulants you are not used to, and if you are used to them (i.e. coffee or soft drinks) keep within moderate amounts - a little caffeine may increase your mental alertness, but too much may make you nervous and jittery. 2. Arrive Early at Testing Site Arrive at the test room early enough to arrange your working conditions, establishing a calm and alert mode. The exam will be scheduled for a specific starting time - they will not wait for you to begin and you will not be allowed to enter after the exam has started. Select a seat where the lighting is the best (frequently in the front of the room) and where your view of other students will be minimized. Wear comfortable, layered clothing - if you get too hot or too cold you can adjust your comfort level. Avoid sitting on the aisle or near a window - do not sit close to the door, do not sit next to a friend or acquaintance. Be sure to wear a watch and bring plenty of pencils and erasers. 3. Listen Carefully to Instructions Carefully listen to directions given by the test proctor at your testing location. When you receive your test, use the back to jot down all the information you are worried you might forget. Remember first to ask whether you can write on the test form itself.

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4.

Check Your Test Preview the whole test before beginning to answer any questions. Make sure your copy has no missing or duplicate pages. Ask the instructor or proctor to clarify any ambiguities. Read the directions carefully.

5.

Plan Your Time. Time management is a critical part of successfully navigating a multiplechoice examination of this size. As such, we strongly recommend that you consider dividing the test questions into four sections and allocate equal amounts of time per section plus thirty minutes at the end to finalize your work. Under the new IC&RC test format, we recommend the following: SECTION 1 2 3 4 QUESTIONS 1-45 46-90 91-137 138-150 TIME 45 minutes 45 minutes 45 minutes 45 minutes

For NAADACs exam, we recommend the following: SECTION 1 2 3 4 5 QUESTIONS 1-50 51-100 101-150 151-200 201-250 TIME 40 minutes 40 minutes 40 minutes 40 minutes 40 minutes

Forty or forty-five minutes allows you to spend upwards of one minute on each of the questions in the first three sections. One minute per question in reality is a lot of time. One way to prove this to yourself is to time how long it takes you to answer questions from the sample exam in the back of this manual. Most people will discover that on average it may take 35-45 seconds to read the question, comprehend what the question is asking you to answer, read each of the four choices, then select your BEST response. Section 4 for the IC&RC exam still allows you 45 minutes for only 13 questions, but keep in mind that you will also need to read and comprehend the brief case history provided before you even attempt to answer these questions.

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This still allows you more than 30 minutes at the very end of the test to review any questions you still have not answered (and guess if all else fails), and then transfer your answers to the answer sheet. We encourage this to help you avoid any erasure marks on the answer sheet, which can be problematic as the answer sheet is computer scored. 6. Practice Deep Breathing Practice deep breathing periodically while taking the exam. We recommend that you try and do at least four or five repetitions of deep breathing before you proceed to each section of the exam, as noted in #5 above. This means belly breathing heres how. Sit in a straight, upright position. Now close your eyes and slowly inhale through your nose. Fill your lungs from the bottom to the top, using the muscles of your stomach to pull down the lower lobe of the lungs. Do this by exaggerating the extension of your stomach (stick that gut out!). Once you have inhaled fully, lift your shoulders to fill the very top portion of your lungs. Hold this breath for a count of two, and then slowly exhale through your mouth. Repeat this slowly for one or two minutes. Slowly is the key too fast and youll hyperventilate and pass out! Youll notice that your body begins to tingle, and youll feel refreshed and calm. Deep breathing improves the flow of oxygen to the brain and removes the excess carbon dioxide that builds up during periods of intense brain activity this is a critical item for good thought processing and memory recall. 7. Answer Easy Questions First Go completely through the test, answering those questions you obviously know, and mark those you dont. This is a great way to build your confidence and to gain time for the harder ones. Dont spend too much time on any one question. Skip difficult questions (but clearly mark them in the book) and come back to them later. 8. Read Slowly and Completely Be sure that you read each question thoroughly, as well as each of the responses. Know what the question is asking you. Avoid overanalyzing or oversimplifying, or you will end up answering a question that exists only in your mind, not on the grading key. Answer the question the test maker intended: interpret the test within the scope of the course.

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9.

Read All the Answers Never select a response until you have read all of the choices. Keep in mind that the instructions will be for you to answer the BEST possible response this could mean that there is more than one CORRECT response, but only one is the BEST.

10.

Dont Expect to Know ALL the Answers Do not panic if you see a question you did not anticipate or prepare for. Use everything you know about the content of the course, the proctors explanations and your own reasoning ability to analyze the questions and create a logical answer. If you have studied, you are bound to know something.

11.

Budget Your Time Once you have gone through the test for the first time, check your time. Now budget your remaining time according to the number of questions you still need to answer.

12.

Avoid Changing Answers Work only on those questions you have not answered. Avoid returning to those that you have answered. It is well documented that students typically talk themselves out of a right answer when they attempt to review them. Trust your first response, especially if you found an answer came to you with ease.

13.

Use the Process of Elimination In taking the test, you may find it helpful to eliminate obviously incorrect responses after the first reading so as to increase the probability of selecting the best responses. Eliminate obviously wrong answers, partially wrong answers, and answers that are correct statements but have nothing to do with the question being asked. If you determine that there are two or more reasonable options, you should select the most plausible choice. There is no penalty in the scoring formula for guessing. If two answers appear to be correct and are similar, determine in what ways the answers are different and how that difference makes one response correct and the other incorrect. Pay attention to other questions that may give you clues to unanswered questions.

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If all else fails, guess. An answer left blank is automatically wrong, but guessing will give you the potential of collecting the point if you guess right. 14. Dont Let Others Intimidate You Dont be intimidated by others who finish their test sooner than you do. Someone always has to finish first when taking an exam! Some people have better test taking skills than others. Some may have actually given up with no hope of passing. Regardless, stick to your own testing skills. There is no reward for finishing early, and no penalty for using all of the allotted time. 15. Be Careful Using Answer Sheet As noted previously, we recommend that you wait until you have answered all of your test questions before transferring the answers to your answer sheet. Mark your responses in the test booklet first, and then put them on the answer sheet. Transfer your answers to the answer sheet carefully. Check your numbering every ten responses to insure that you havent made any mistakes. Remember: Your answers are computer scored and the computer doesnt care if you made a mistake in transferring your answers to the answer sheet. Computers have no guilt if you goof up!

Determining the Passing Point

Basically, a 70% passing score for either the IC&RC or NAADAC exam should be sufficient to allow you to be successful in obtaining your credential. On both exams, the passing score is psychometrically determined. Because they usually draw multiple tests from a yearly pool of questions, IC&RC specifically uses a method of equating to equalize difficulty between different exam forms, either those concurrently used or across different years when only one form (version) is in use. As a result, they rate test scores on a scale of 200 to 800, with the passing score always being 500. The success/failure rates do vary from state to state, though the national average for passing either exam seems to be in the neighborhood of 50%, +/- a few points each test cycle.

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How to Use Section 4

The test questions in this manual are representative of the knowledge required in the field of chemical dependency counseling (content knowledge). They are NOT actual test questions from either the IC&RC or NAADAC exams. They are intended to assist you in assessing your own knowledge and understanding of information regarding the chemical dependency profession. Because most states use the IC&RC exam, this format (150 questions) is used in the sample examination. Questions covering many of the possible content areas of information the two national exams test for are found in the 150 questions sample exam. An answer key is found at the back of the section, along with a breakdown of questions by these content areas. One valuable use of this sample examination is to allow you to experience what it is truly like to sit down and take a 150 questions examination. Many candidates taking these exams are typically adult learners, who may not have experienced testing for many years. Seeing such an exam prior to the actual testing, plus experiencing what it is like to sit still for up to three and one-half hours can be an important step for you prior to the exam. Find time to sit down and take the entire examination in one sitting. Note your starting and ending times so you can begin to judge the speed and efficiency that you will need to answer questions when you actually sit for your credentialing exam. Once you have completed all the questions, go to Section 4, Chapter 3 of the manual and check your responses. Then check your score your goal is to obtain a score of 105 out of the possible 150 exam questions. If you dont obtain this score, note the areas of greatest weakness by looking at the content areas of the questions, and concentrate your study and review prior to actual examination to these areas.

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A Final Word
After many hours of educational and in field training, have faith in the knowledge you have obtained in working towards your credentials. Many test candidates tend to forget the time and effort they have given to reach the point of testing. Instead of believing in themselves and calling upon the knowledge and skills learned in their training, they focus only on the exam itself. Many panic and think, I dont know if I can pass this test! Trust your skills. Dont try to cram many years of training into a few short weeks of review. Instead, use review materials like those found in this manual (and especially the sample exam) to help pinpoint your areas of strength and weakness. Then use your time to review what you need help in - not what you already know. We wish you the best of luck when sitting for your exam, and let us be the first to congratulate you on reaching this point in your professional development.

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Section 4, Chapter 2: Sample Written Examination

Read each of the following questions. Then choose the BEST response to each question. Place you answer on a separate piece of paper. Be sure each response is numbered. Once completed, turn to Chapter 3 of this section and score your examination. A score of 105 is considered to be a passing score.

1.

________ is the essential first step in determining the possible causes of addiction for the person and the most appropriate treatment modality for his or her needs. a. b. c. d. Screening Assessment Intake Orientation A client tells a counselor that she is unhappy with the way her treatment is progressing. The counselor should: a. b. c. d. draw up a new contract with the client. talk to the client about possible denial. create new goals and objectives, and suggest alternate forms of therapy. discuss these concerns with the client and make necessary changes in treatment goals. A common error that counselors make when conducting an assessment is: a. b. c. d. asking too many questions. moving too quickly from data collection to treatment planning. focusing on strengths and weaknesses. processing the data collected from the client.

2.

3.

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4.

A female client reports that she has some concerns about the relationship between her husband and her 14-year-old daughter from a previous marriage. She reports that her husband and daughter frequently argue, that her daughter refuses to take direction from her stepfather, mid that her daughter regularly complains about her stepfathers faults and describes how her biological father is better. The MOST relevant professional to whom a referral should be made is a: a. b. c. d. Social worker. Clinical psychologist. Licensed professional counselor. Marriage and family therapist. A key factor for counselors to consider is that in a counseling relationship, the counselor has differential power. One of the best safeguards is: a. b. c. d. to be alert to and understand the power relationship. to utilize the differential power to motivate the client. to realize the importance of this power in client interventions. to use differential power to get the client to try new behaviors. A pretreatment period is frequently the result of waiting lists or client reluctance to become fully engaged in primary treatment. What might be a danger of this pretreatment period? a. The pretreatment period may be when clients lose interest in treatment. b. A client may receive enough help so as not to need the services of the program or agency. c. Successful pretreatment may result in a client needing services that an agency doesnt have, thus losing the potential admission. d. There is really no danger with pretreatment - recovery will require much more programming than pretreatment can offer.

5.

6.

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7.

According to Marlatts model of the relapse process, which of the following statements is NOT true? a. Clients should be taught skills for anticipating, avoiding, and coping with their personal high-risk situations. b. Clients should be taught constructive responses to cope with lapses when they do occur. c. Clients should be helped to recognize that one or more temporary lapses are likely to occur and are permitted. d. Any positive expectations that clients have about drug use should be countered with reminders about the lows that follow the highs and about the long-term negative consequences of substance abuse.

8. a. b. c. d. 9. a. b. c. d. 10.

According to the DSM-IV, all of the following are criteria for psychoactive substance dependence EXCEPT: substance often taken in larger amounts than the person intended. marked lack of initiative, interest or energy. frequent intoxication when expected to fulfill major role obligations. one or more unsuccessful efforts to cut down substance use. All of the following are goals of person-centered therapy EXCEPT: teaching clients to formulate and carry out plans to change their behavior. focusing on the person instead of the presenting problem. assisting clients in enhancing their coping skills. individualizing the treatment plan. Bob is a case manager in an intensive inpatient treatment facility. He recently was assigned a client, Mary, who presents not only with alcoholism but has also been diagnosed with AIDS. To assist Mary in her treatment and recovery needs, Bob would probably need to have knowledge of all of the following areas EXCEPT: a. b. c. d. AIDS epidemiology and transmission routes. the disease's clinical progression. new medication used in treatment regimens. available social services for AIDS clients.

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11.

Therapeutic communities differ from Synanon because: a. these communities try to return clients to society. b. these communities are based on individual psychotherapy rather than group encounter. c. these communities keep the patients busy rather than engaging in contemplative thought. d. these communities rely on professional psychologists rather than former addicts or abusers.

12. a. b. c. d. 13.

During the screening process, a critical task that the counselor has is to: complete a mental status exam. engage the clients family in treatment. develop a treatment plan. establish rapport with the client. During the assessment process, your alcohol and tranquilizer abusing client reveals a history of self-destructiveness when frustrated and an inability to delay impulses. The MOST appropriate assessment battery in this case is: a. b. c. d. the Beck Depression Scale , the MAST test , and the MMPI. the Beck Depression Scale , the MAST test, and the Stanford-Binet. the MAST test, the Strong-Campbell, and the Stanford-Binet. the MMPI, the Strong-Campbell, and the Stanford-Binet. During the screening process, a critical task that the counselor has is to: a. b. c. d. complete a mental status exam. engage the clients family in treatment. develop a treatment plan. establish rapport with the client. Effective case management for persons in need of multiple services requires: a. b. c. d. monitoring, feedback, and evaluation of services. frequent face-to-face contact with the client. collaboration with family members. careful matching with appropriate 12-step groups.

14.

15.

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16.

In determining whether a chemically dependent patient should be treated in an inpatient or outpatient program, all of the following should be considered EXCEPT: a. whether the patient has a history of sobriety during the last several years. b. whether the patients job and family are likely to give him another chance if this treatment fails. c. whether the patient has family support for sobriety. d. whether the patient has a history of failed treatment on an outpatient or inpatient basis.

17. a. b. c. d. 18.

Alcohol decreases resistance to HIV infection by: compromising T-cell functions. impairing frontal cortical functions. increasing serotonin levels in the synaptic gap. decreasing cardiopulmonary functioning. It is crucial for the case manager to be aware of what may inhibit minorities' participation in the substance abuse treatment continuum. Suppose that you are a case manager, working in an outpatient program with a Somali client. AA is an integral part of your program, yet you are aware of the fact that while "accepting one's powerlessness" is a central tenet of 12-Step self-help programs, members of oppressed groups may not accept it, given their own societal powerlessness. What would be the best thing to do in such a case? a. Ask the client to participate, never-the-less, and suggest he simply do his best when dealing with the issue of powerlessness. b. Let the client know that participation in AA is mandatory, and that if he doesnt participate, he could be discharged for noncompliance. c. Be sensitive to such cultural differences and seek out other recovery resources that are relevant to the individual's values. d. Seek out another Somali who is in a local AA group and ask the he or she sponsor your client.

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19.

It is important to understand clients and their expectations for counseling. Clients coming in for treatment carry with them both helpful and harmful expectations. Which of the following is a harmful client expectation? a. This counselor is a stranger, but maybe I can learn to trust her. b. My counselor will direct me to do what I need to do, and everything will be OK. c. My counselor will be a resource that I can use to resolve my problems. d. The counselors main concern and responsibility is to help me achieve my goals and objectives.

20.

Joe is a 27-year old addict who has begun counseling, but has not yet been able to give up using drugs. During one session, he tells his counselor that he is beginning to feel that "it is useless to try to stop," and that "sometimes life is not worth living." The counselor is concerned that Joe could be suicidal. The counselor should: a. assess Joe's potential for suicide without directly asking him about suicide plans, but assess his high-risk factors. b. assess Joe's potential for suicide by asking him about his intent, and evaluating high risk factors. c. determine if Joe has a gun or other weapon. d. initiate involuntary hospitalization procedures.

21. a. b. c. d. 22. a. b. c. d.

If the orientation process is neglected or incomplete a client may: remain in denial about his/her addiction. have incorrect information and unanswered questions about the program. need to be referred to an outside agency. need additional education about addiction. __________ is one of case management's hallmark characteristics. Advocacy Cooperation Stabilization Flexibility

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23. a. b. c. d. 24. a. b. c. d. 25. a. b. c. d. 26.

When language is a barrier to treatment planning, this situation can be overcome by: employing an interpreter. training the counselor in cultural sensitivity. requiring the client to utilize a family member as an interpreter. getting the client a language tutor. The first contact that a potential client would have with an agency would likely be for the purpose of: family therapy. education. psychosocial assessment. screening. The MOST SIGNIFICANT barrier to effective treatment for alcohol and other drug abuse for single parents is lack of: job skills. child care services. educational training. primary health care. Sarah, a counselor in a drug treatment center, grew up in an alcoholic home and still has strained relationships. Which statement BEST describes Sarah's situation? a. Sarah can expect her unresolved conflicts to rise to the surface because of her work in the treatment center. b. Sarah can resolve her personal pain by working professionally with addicted family units in a treatment center. c. Sarah may be more comfortable with her clients because she is familiar with their behavior. d. Sarah may have unfinished business with her parents.

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Sample Written Examination

27.

You are asked to see a client in the emergency room for a consultation. The nursing notes read: pupils dilated; gooseflesh; lacrimation; muscle jerks; flu syndrome; vomiting; diarrhea; nervousness; yawning; and severe anxiety. You conclude that the client is withdrawing from: a. b. c. d. Hallucinogens. CNS depressants. Opioids. Dextro-amphetamines. The organization founded as an alternative to programs with spiritual overtones, whose publication is called "The Small Book," is: a. b. c. d. Rational Recovery. Secular Organization for Sobriety. Men and Women for Sobriety. Codependents Anonymous. Effective communication occurs in groups when: a. b. c. d. message receivers hear "vou" messages. message receivers do not speak. message senders use third-person pronouns. message senders use "I" messages. A single mother with three young children enters your clinic and begins to discuss her current drug use. She tells you that she hasnt been home for several days and has left the 8 year old in charge. What do you do? a. b. c. d. Contact child protective services to report this incident. Explain to her the limits of confidentiality regarding drug use. Admit her for treatment and arrange childcare services. Contact law enforcement to have her arrested for child abuse and neglect. One of the counselors tasks is to guide the client in relating and communicating in specific terms, rather than in general or abstract terms. That characteristic or ability is called: a. b. c. d. Confrontation. Immediacy. Potency. Concreteness.

28.

29.

30.

31.

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32.

One of the earliest models for case management services in the criminal justice system was created in 1972, when the White House launched a demonstration program known as: a. b. c. d. Treatment Alternatives to Street Crime (TASC). Treatment Approaches for Criminal Offenders (TACO). Treatment Resources for Chronic Repeat Offenders (TRCRO). Helping Services for the Criminal Element (HSCE). Ralph is a recovering alcoholic. He as been sober for several months, and has managed to find gainful employment and re-establish family relationships. He is in a twelve-step program as well as individual counseling. One day, he arrives to a counseling session quite upset. He reveals that he had a "slip" and drank a beer at a party. He did not get drunk, but feels terribly remorseful and has promised himself that he will not do it again. Which of the following is MOST true? a. Although Ralph did have a relapse, recovery should be easier the second time around. b. This constitutes a relapse, and Ralph may need to begin the recovery process all over again. c. Ralph should be reassured that this behavior is permissible as long as he did not lose control and become drunk. d. The counselor should talk to Ralph about the implications of dangerous situations like this, but assure him that it is possible to continue his recovery process.

33.

34.

Record keeping is an important part of the counseling process. Which of the following best reflects the type of information which should be kept in a clients record? a. The name of an attending physician, referrals made, diagnostic procedures used b. Information about consultations, diagnosis, treatment, prognosis, and progress c. Names of family members, emergency numbers, DSM-IV diagnosis d. Personal notes, insurance information, treatment notes

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35. a. b. c. d. 36. a. b. c. d. 37. a. b. c. d. 38.

Stress inoculation focuses primarily on: increasing self-control. increasing coping skills. decreasing anxious responding. decreasing negative thought patterns. Providing the client with information regarding program rules, and infractions that can lead to discharge, normally occurs during the: screening. orientation. assessment. group therapy sessions. Which of the following is NOT a commonly used technique for crisis intervention: Help the client to express feelings generated by the crisis Eliminate negative beliefs that contributed to the crisis Assign specific behavior tasks such as spending time with people Immediately refer the client to an agency to help change the situation The CAGE test is a simple assessment that is administered to individuals with a drinking problem. The questions on this test refer to: a. cutting down on drinking, feeling annoyed and guilty, and dealing with hangovers. b. making a distinction between problem drinkers and alcoholics. c. craving a drink, drinking alone, feeling guilty, and employment difficulties. d. client perceptions, guilt, and eye-openers."

39. a. b. c. d.

The focus of intervention in the criminal justice system is first to: rehabilitate offenders. use the threat of incarceration as a motivator to change. protect the health, safety, and welfare of the public. keep the chronic, chemically dependent person off the streets.

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40.

The goal of Al-Anon is: a. to provide group and individual therapy for family members of alcoholics. b. to provide a fellowship and support for individuals in relationships with alcoholics. c. to educate family members of their risk of becoming alcoholics. d. to provide families of alcoholics with the intervention necessary to prevent their substance abuse.

41. a. b. c. d. 42.

Which of the following modes of sexual transmission provides the LOWEST risk of HIV transmission? Male to male Male to female Female to female Female to male Counselors rely heavily on the work of developmental theorists as they attempt to stimulate clients to initiate relevant growth. According to Erickson, one of the leaders in developmental theory, the task to be accomplished in adulthood is: a. b. c. d. Trust vs. Mistrust. Integrity vs. Despair. Identity vs. Role Confusion. Intimacy vs. Isolation. The description of the clients rights typically occurs during the: a. b. c. d. assessment. intake. orientation. referral. During the intake, a counselor can expect to address all of the following issues EXCEPT: a. b. c. d. a clients fears and denial. confidentiality. information gathering. treatment planning.

43.

44.

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45. a. b. c. d. 46. a. b. c. d. 47.

Comprehensive client documentation: is best achieved when done independently from direct client care. facilitates communication and enhances accountability. is used primarily by the primary counselor. is a standardized process. Relapse prevention efforts are aimed at: developing a therapeutic relationship for sobriety and maintenance. changing expectations regarding the effects of intervention. identifying high-risk situations and learning alternative coping skills. discussing aspects of evaluation and treatment. Before therapy or counseling begins, clients may be given information about the treatment they will receive, as well as possible risks involved. This process is known as: a. b. c. d. self-disclosure. releasing information. protecting confidentiality. obtaining informed consent to treatment. Which statement BEST describes how a counselor can avoid professional burnout? a. Move from direct care to an administrative position. b. Contact a supervisor and ask for fewer work hours. c. Attend to health through adequate sleep, an exercise program, and proper diet. d. Add more structure to work by using a commercial time management system.

48.

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49.

A cocaine-dependent client admits being fired from his job for absenteeism, losing his home and car by defaulting on his loans, and associating only with peers who use cocaine. He states that he does not require residential treatment because his problem is not serious enough. He further states that he has lost his house and car because his wife didn't work enough hours. Which defense mechanisms is this client displaying? a. b. c. d. Projection, denial, and displacement Denial, minimalization, and rationalization Sublimination, displacement, and compensation Identification, minimization, and sublimination A client says to you, "I am getting to like you very much and Id like us to get a lot closer. You should first: a. b. c. d. terminate the client's treatment and seek supervision. talk openly about transference issues. reciprocate your true feelings, but only if you are attracted to him/her. refer the client to another professional. The initial stage of crisis intervention involves: a. b. c. d. discussing the clients plans for the future. helping the client adapt. determining the problem. determining a solution. The measurement of progress toward treatment plan goals is best assessed by: a. reviewing documentation in progress notes. b. consulting with the clients significant others. c. referring the client to a professional outside your agency for an objective review. d. asking the client to write a personal evaluation of his/her own progress.

50.

51.

52.

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53.

The PRIMARY purpose of a professional code of ethics is to: a. serve as a guide in helping clients while behaving in a fair way to colleagues. b. strengthen the appearance of professionalism among addiction counselors. c. clarify the difference between acceptable and unacceptable client behavior. d. provide legal recourse and concrete consequences for unethical behavior.

54.

The PRIMARY purpose of professional standards of practice is to: a. provide recognition of demonstrated competency in addictions counseling. b. ensure that each client receives equal treatment regardless of ability to pay. c. help programs qualify for Medicaid and other third-party reimbursement. d. allow unlicensed counselors to work in licensed facilities.

55. a. b. c. d. 56.

The tendency of the family to try and maintain balance is called: equilibrium. stability. homeostasis. accommodation. Of the following statements made by a client in a group, which would MOST warrant documentation in the clients progress notes? a. Im finding the support from this group to be very helpful. b. Getting caught for drunk driving was a mixed blessing. c. Ever since I stopped drinking, my emotional swings have been quite intense. d. Lets change the subject. Did anyone see the game last night?

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57.

Your client, Eric, discloses to the group that he is homosexual. Another member of the group shifts in his seat and changes the subject, talking about a superficial incident that happened earlier in the day. The facilitators MOST appropriate response would be to: a. interrupt the second speaker and remind him of the group rules. b. remind Eric that you are here to treat addiction and ask how this relates to his addiction. c. tell Eric that this disclosure is more appropriate for an individual session and you will meet with him later. d. ask questions which facilitate a group response to Erics disclosure and elicit more feeling content from Eric.

58. a. b. c. d. 59. a. b. c. d. 60. a. b. c. d. 61. a. b. c. d.

All of the following are benzodiazepines EXCEPT: Valium. Halcion. Tranzadone. Xanax. A major method of reinforcing the therapeutic alliance and spirit of collaboration between the client and the counselor is: including the clients family members in counseling. setting mutually-established goals. going to 12-step meetings with the client. offering to make home visits. A mental status exam does NOT assess: educational level. appearance. speech. thought processes. The provision of information concerning alcohol and other drug abuse and the available services and resources, is termed: consultation. client education. counseling. case management.

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62.

When making a referral you should do all of the following EXCEPT: a. share what you know about the referral agency with your client. b. follow through with the referral agency to ensure you get your referral fee. c. offer to make the initial contact in order to ensure that the client sees the right person. d. Have the client sign a release of confidentiality form before following through with the referral.

63.

Which situation requires a client's informed consent? a. A counselor refers a client back to the referring source at completion of treatment b. A counselor discusses a client's case with the counselor's supervisor c. A counselor discusses a client's case with another counselor in the treatment facility d. A client reports recent child abuse

64. a. b. c. d. 65.

Significant others should be involved in the treatment process: when the client requests interaction. from the clients first contact with the treatment center. after it has been determined that the clients treatment is going well. after it has been determined that the interaction will not interfere with the client's treatment. The NIDA-financed Drug Abuse Reporting Program found that: a. short-term therapy is more effective for drug abusers than long-term therapy. b. heroin addicts had a higher relapse rate than cocaine addicts. c. most drug abusers who enter therapeutic communities remain drug free. d. therapeutic communities do reduce drug use relative to untreated clients or those who are simply detoxified and released.

66. a. b. c. d.

Your dually-diagnosed client, stabilized on medication for his psychiatric disorder, decides he wants to quit smoking. You should: advise him to select a quit date within the next 2 weeks. encourage him to use the nicotine patch or gum. consult with his physician regarding nicotine/medication interaction. suggest he cut down the number of cigarettes daily for 2 weeks before quitting.

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67. a. b. c. d. 68.

According to Rational-Emotive Behavior Therapy, we develop emotional disturbances because of our: need to be accepted by most people. intrinsic beliefs about certain beliefs. overemphasis on childhood experiences. need for systematic desensitization. Because addiction affects so many facets of the addicted person's life, ____________________ promotes recovery and enables the substance abuse client to fully integrate into society as a healthy, substance-free individual. a. b. e. c. detoxification and stabilization psychological evaluation and treatment integration into a self-help recovery program a comprehensive continuum of services A Release of Information form must include, in addition to the clients name, address and date of birth, which of the following? a. b. c. d. The clients ethnic background A signature by a medical doctor The purpose of the release of information The clients social security number When a client discloses suicidal thoughts, the counselors first step is to: a. b. c. d. identify alternative courses of action. offer emotional support. contact emergency personnel. assess the degree of risk. When assessing the signs and symptoms of alcohol withdrawal, all of the following may be noted EXCEPT: a. b. c. d. restlessness, irritability, anxiety, agitation. tremor, elevated heart rate, increased blood pressure. decreased sensitivity to sounds, oversensitivity to tactile sensations. decreased appetite, nausea, and vomiting.

69.

70.

71.

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72. a. b. c. d. 73. a. b. c. d. 74. a. b. c. d. 75. a. b. c. d. 76.

When conducting an assessment, what is the counselors primary focus? Identifying the clients problems and needs, strengths and weaknesses Explaining the rules of the program Having the client sign Release of Information forms Confronting the clients denial Which of the following is the BEST indicator if an individual is physically dependent upon alcohol or another drug? The amount consumed daily The length in years of heavy drinking or drug use The presence of withdrawal symptoms The frequency of memory blackouts In a crisis interview with a client, you are MOST concerned with: the clients family dynamics. getting all the information that you can. what your immediate response should be. focusing questions about the present situation and the clients means of coping with the stress. Which statement about the grief process is TRUE? Guilt and anger are painful emotions that are part of grieving Symptoms of grief typically disappear within six months The grieving process should be hurried so the client can resume his life Grief is only a responses to situations involving death Your client has been advised by his sponsor to discontinue a needed antidepressant medication. You believe this advice to be premature and possibly harmful. What action should you take as a first step? a. Obtain your clients authorization and contact the sponsor to discuss the situation further b. Have the client discontinue involvement in AA until antidepressant medication is no longer needed c. Encourage your client to ignore the sponsors advice and continue the medication d. Encourage your client to look for another, more understanding sponsor

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77. a. b. c. d. 78.

You are having difficulty with a client early on in the case. The BEST thing for you to do is: transfer the client to another counselor. let the relationship develop and try to work it out. challenge the client about his/her resistance to treatment. seek out supervision with a colleague or supervisor. While taking an alcohol drug history, which of the following is a good clue to alcohol dependency? a. Increased tolerance and withdrawal symptoms when abstinence is attempted b. Continued use despite experiencing problems that result from drinking c. Recurring incidents of driving under the influence d. Depression and lethargy

79.

You have assessed your client and determined that he is a problem drinker. He insists that the reason he drinks is because of his wifes behavior. Your initial objective should be to help him: a. b. c. d. get his wife into counseling with him. take responsibility for his behavior. develop a more positive perception of himself. effect a behavioral intervention. In order to fill gaps in services to minority clients, communities should include all of the following EXCEPT: a. b. c. d. education and training. diagnosis and intervention. segregated treatment programs. integrated treatment programs with cultural programming.. An irresistible impulse is called a(an): a. b. c. d. compulsion. delusion. hallucination. obsession.

80.

81.

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82. a. b. c. d. 83.

All of the following statements about the effects of alcohol abuse on the body are true EXCEPT: malnutrition can occur in drinkers who eat well-balanced diets. stimulation of the brains frontal lobe can occur. the second stage of liver deterioration can be reversed. a vitamin B6 deficiency can occur. The interpersonal style in which a member of a minority group has made a conscious or subconscious decision to reject the general attitudes, behaviors, customs, rituals, and stereotypic behaviors associated with his/her own minority group to assimilate into the mainstream white culture is known as: a. b. c. d. the Acculturated Interpersonal Style. the Bi-Cultural Interpersonal Style. the Culturally-Immersed Interpersonal Style. the Traditional Interpersonal Style. Brian is a 15-year old boy who has been admitted to a program for chemical dependency. He has a history of running away from home, erratic performance in school, and has been arrested twice for petty theft. In assessing Brian, the counselor should first consider which of the following before making a treatment recommendation? a. b. c. d. Brians goals in life Brians social resources If Brian really needs the program Brians familial relationships and social milieu Despite vast personality differences, virtually all substance abusers experience: a. b. c. d. denial, surrender, and acceptance. self-hatred, anger, and guilt. remorse, self-hatred, and shame. shame, euphoric recall, and relapse.

84.

85.

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86.

The therapeutic reasoning for self-disclosure in group counseling is to: a. provide the group members with insight into the counselors background. b. convince group members that the counselor has more life experiences than they do. c. demonstrate how to react when other group members disclose personal information. d. facilitate the growth of the group by relating to client or group issues.

87. a. b. c. d. 88. a. b. c. d. 89.

Barbiturates can be sub-classified into groups based upon: how hey are used. when they were discovered. their medical and non-medical use. the speed of the onset and duration of the effects. Heroin is an example of a(an): natural narcotic. semi-synthetic narcotic. synthetic narcotic. quasi-narcotic. There are several psychological and sociological differences between male and female alcohol abusers. Which of the following BEST describes one of those differences? a. Women more often than men will cite a traumatic event that precipitated their drinking. b. Female alcoholics are more likely to be sociopathic and male alcoholics are more likely to have affective problems. c. Female alcoholics are less frequently characterized as feeling depressed and guilty than male alcoholics. d. Women move more slowly from the early stages to the later stages of abusive drinking than men.

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90.

Which statement MOST accurately describes the relationship between Alcoholics Anonymous and the professional treatment community? a. AA policy clearly states that recovery can often be frustrated by contact with professionals. b. AA has made no statements for or against the professional treatment community. c. There are inherent conflicts between AA and the professional treatment community which are unlikely to be resolved. d. A partnership between AA and the professional community was repeatedly emphasized by the founders of AA.

91. a. b. c. d. 92. a. b. c. d. 93.

Which of the following patterns of drinking is accurately associated with the term alcoholism? A lack of tolerance for alcohol Frequent short periods of sobriety The inability to control the amount one drinks Light drinking EXCEPT on weekends Which of the following is MOST helpful for counselors in defining their professional roles for counseling clients? An understanding of self-help groups An ethical code of conduct Certification An advanced degree Referral pertains to: a. assisting a client to utilize the support systems and community resources available. b. meeting with other professionals for discussions and planning. c. providing drug and alcohol information to clients. d. attending an A.A. or N.A. meeting with a client.

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94.

A treatment professional utilizing case management will do all of the following EXCEPT: a. assist the client with needs generally thought to be outside the realm of substance abuse treatment. b. provide the client a single point of contact for multiple health and social services systems. c. advocate for the treatment center's approach to care. d. be flexible, community-based, and client-oriented.

95. a. b. c. d. 96.

Pointing out parallels between a clients interpersonal relationships and the client/counselor interaction serves to focus awareness on: the here and now. the clients weaknesses in communication. the counselors feelings about the relationship. the unique qualities of the client/counselor relationship. If a client appears to be in denial due to discrepancies stated during an intake interview, which of the following statements by the counselor would be MOST appropriate? a. b. c. d. Im not sure I understand. Let me check this out First you tell me one thing, then another. Which is really the truth? Theres a lot of confusion in your story Addiction fosters denial The branch of pharmacology that deals with the biological, biochemical, and physical characteristics of natural drugs is: a. b. c. d. Pharmacokinetics. Pharmacognosy. Pharmacotherapeutics. Pharmacodynamics. The term late-onset as it applies to chemical dependency refers to: a. b. c. d. adolescents who avoid use till their late teen years. women who dont begin use till after marriage. elderly people who develop chemical dependency late in life. alcoholics who develop medical complications after years of exposure to alcohol.

97.

98.

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99.

Written consent to release client information is required EXCEPT when the release is to the clients: a. spouse who participates in joint counseling sessions. b. employer when confirmation of attendance is needed for continued employment. c. attorney when verification of admission status is needed for a court hearing. d. physician when information on medications prescribed in treatment is requested.

100. a. b. c. d. 101. a. b. c. d. 102.

Some populations suffer greater rates of addiction than others. The Native American population, for example, have addiction rates of: 20%. 30%. 40%. > 50%. The BEST way of dealing with individual needs in a group is to: use the group process to share mutual concerns. see the client for individual counseling outside of group. conduct one-on-one sessions in the group. not allow monopolizing by members in group. Assessment, according to the behavioral approach, involves:

a. taking a client history and specifying problematic behavior. b. specification of the problematic behavior and collection of baseline data. c. identification of the problematic behavior and evaluation of the client's motivation to change. d. specification of the problematic behavior and evaluation of the client's motivation to change. 103. a. b. c. d. Concise and accurate reporting is necessary in order to: assist in client education. ensure continuity of client care. promote team work among the clinical staff. identify client strengths and weaknesses.

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104. a. b. c. d. 105. a. b. c. d. 106. a. b. c. d. 107.

In order to provide clients with updated information concerning addiction and recovery, the counselor must: regularly attend A.A. and/or N.A. meetings. stay well-informed and aware of recent developments in the field. teach classes about these topics. assume that the client will ask for what he/she needs. Relating with in-house and other professionals to assure comprehensive, quality care for the client BEST describes the process of: assessment. referral. counseling. consultation. A mutually-agreed-upon treatment plan should include: a detailed explanation of goals and objectives. more than one goal established by the counselor. a well-developed outline for the discharge summary. clear expectations, specific goals, and methods of achievement. Which of the following statements about dysfunctional families is TRUE?

a. The family cannot get well until the dependent person seeks help. b. The children in a dysfunctional family can be protected from the problems cause by chemical dependency. c. The divorce rate in dysfunctional families is highest after recovery has been initiated. d. Family problems development in the later phases of the addiction process. 108. a. b. c. d. The quality of counseling is directly related to the counselors ability to: formulate and carry out realistic personal and professional goals. interpret the deeper meaning of problems. analyze client problems. convince clients to change.

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109. a. b. c. d. 110. a. b. c. d. 111. a. b. c. d. 112. a. b. c. d. 113. a. b. c. d.

A client says that his wife has vowed to leave him if he resumes drinking. The best response by the counselor would be: she seems to be over-reacting does she usually threaten you? sounds like she needs Al-Anon shes really serious about your sobriety Which self help group would be most appropriate for a mother whose drug and alcohol-abusing son is causing her distress? Alateen ACOA Al-Anon A.A. The treatment plan is developed based on information collected during: screening. orientation. the assessment. intake. You begin working with a drinking alcoholic who recently had eight months of sobriety. He asks how he can stay sober. You respond by: getting him to gradually cut down on his drinking. encouraging him to change sponsors. referring him for additional treatment. asking him what worked before. Which term refers to a clients projecting past emotional feelings and/or attitudes onto the counselor? Transference Countertransference Reaction formation Sublimation

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114.

Which of the following responses would be helpful in establishing a therapeutic relationship with a client?

a. Whats the matter with you? Why didnt you just take care of the problem yourself? b. Lets get right to the point. Youve got a drinking problem c. Lets talk about each of our expectations for counseling d. Let me tell you what you need to stay sober 115. Good case management requires the integration of services within a treatment plan. With this in mind, which of the following is TRUE?

a. The counselor should coordinate regular meetings with all professionals involved in the clients treatment. b. Good integration of services requires team meetings with the client present. c. Once the treatment plan is written, the use of other services is determined and will remain unchanged. d. With a well-integrated team of professionals, the case managers review of progress notes will alone determine how the treatment plan is being followed. 116. A reward is something given for a special behavior, whereas positive reinforcement is:

a. a mutual reward to reinforce behavior by the same amount. b. something specifically designed to increase the occurrence of a particular behavior. c. the process of observing behavior of others. d. a type of learning in which behaviors are increased as the result of the consequences. 117. A 42-year-old male has just completed intake admission forms and is considered appropriate and eligible for treatment. Which step should occur next?

a. A licensed physician should conduct a physical examination of the client. b. The client should complete psychological tests to be used in the evaluation. c. The counselor should conduct an initial family therapy session in order to address problems caused by the client's use. d. The counselor should provide the client with an overview describing the goal, objectives, rules, and obligations of the program. 99

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118. a. b. c. d. 119.

Personality disorders are: reactions to stress. episodic in nature. intrapsychic disturbances. maladaptive ways of perceiving, thinking, and relating. While the overall national suicide rate has increased slightly but consistently in recent years, disproportionate increases have occurred among: females and the elderly. females and the young. males and the elderly. males and the young. If Seconal is taken in combination with one of the following drugs, it leads to a potentiation of effect. Which drug will cause this effect? Alcohol Amphetamines Opiates Cocaine Morning drinking is not an uncommon occurrence with alcoholics. Which of the following is NOT a true statement?

a. b. c. d. 120. a. b. c. d. 121.

a. Morning drinking will reduce the symptoms of withdrawal b. Morning drinking will keep the alcoholics blood alcohol level from dropping. c. Morning drinking will lessen the need for alcohol during the remainder of the day d. Morning drinking reduce anxieties affecting the alcoholics ability to start the day 122. a. b. c. d. To assist them in handling termination issues, effective counselors use appropriate levels of: counter-transference. investigation. self-disclosure. role-playing.

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123.

Which of the following is a TRUE statement?

a. Alcohol accounts for one-half of the ten leading causes of death in the Native American population. b. Cultural issues no longer play a role in alcoholism rates with the Native American population. c. Past efforts to treat the Native American alcoholic have proven highly successful. d. Revia has proven to be a popular intervention in the effective treatment of Native American populations. 124. During a session you notice that the client is getting progressively more agitated. You suspect a potential for violence unless something is done immediately. Your BEST course of action would be to: summarize the inappropriateness of the clients feelings. confront the clients behavior. instruct the client in relaxation techniques. call for assistance. After a counselor has made a summary statement, the most important thing the counselor should do is:

a. b. c. d. 125.

a. remain quite for a time to allow the client to consider the summarized material. b. document the summary as soon as possible as part of the treatment plan. c. recommend that the client discuss the session with his/her sponsor. d. terminate the session immediately. 126. a. b. c. d. 127. a. b. c. d. Bipolar mood disorder is distinguished from major depression by: at least one episode of mania. evidence of earlier cyclothymia. evidence of earlier dysthymia. chronic forms of depression. In a dysfunctional family system, the traditional role which the spouse plays is referred to as: the Hero. the Scapegoat. the Primary Enabler. the Mascot. 101

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128. a. b. c. d. 129. a. b. c. d. 130.

A frequent client reaction during the termination phase of counseling is: defensiveness. acting out behavior. apathy. lack of trust. The completion of various forms, including releases of information, financial, and consent for treatment, happens during the clients: intake. orientation. case review. psychosocial assessment. Which of the following is the BEST example of a counselor setting limits with a client?

a. Were here to discuss your alcohol problem I dont want to talk about your marriage b. Counseling is a very unstructured process - anything goes c. Our meetings will consist of four 50 minute sessions at 10 a.m. each Wednesday d. Whats important is that I help you. Ill counsel you no matter what 131. a. b. c. d. 132. a. b. c. d. One goal of an effective aftercare program is: to enhance a client's emotional rehabilitation. to minimize the clients use of denial. to support the gains made in treatment. to assign sponsors to clients. According to the American Society of Addiction Medicine (ASAM), which of the following is NOT one of the five categories of primary treatment? Early intervention Detoxification services Intensive outpatient or partial hospitalization Residential or inpatient services

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133. a. b. c. d. 134. a. b. c. d. 135. a. b. c. d. 136.

Regarding a seropositive result, which of the following is NOT a meaning of HIV antibody test results? The person has the AIDS virus HIV infection occurred at some point in the past The person is infectious and will remain so for life The HIV infection has been in the system long enough to produce antibodies Client files should be readily accessible to: the client. all staff of the facility. the agency board of directors. only those persons directly involved in providing clinical services. Which of the following issues must always be considered when consulting with out-of-agency professionals? Confidentiality Documentation of client problems The clients aftercare plan The level of commitment of the client to follow through The process of termination should be discussed:

a. when the client appears to have gained all that he or she can from therapy. b. at the point specified in the therapeutic contract. c. at the onset of therapy. d. when the client brings it up. 137. a. b. c. d. All of the following are symptoms of the manic phase of bipolar mood disorder EXCEPT: deflated self-esteem. euphoria. high levels of verbal output. pressured speech.

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Sample Written Examination

Sample Case History Bill is a 28 year old male who has been divorced for about a year. He has two children, both girls, ages 5 and 3. He was referred to an Intensive outpatient treatment program by his probation officer following his second DUI and his first arrest for spousal abuse and disorderly conduct. Bill stated he was relieved that he would be able to participate in this level of treatment so he could continue working his full-time job as a fast food restaurant manager. At the time of his initial interview he was dressed neatly and displayed no visible signs of intoxication with no shakes or tremors. He arrived on time for his appointment and displayed appropriate speech. Bill stated he started using alcohol and smoking marijuana at age 15, but denied excessive use of marijuana except for recreational purposes at most twice a week. His drinking was initially confined to drinking four to six 12 ounce cans of beer at a time a couple of weekends per month. He states he didnt drink at all during the week. However, now he says it takes at least two to four cans of beer plus several mixed drinks for him to feel good. He also reports occasional losses of memory and admitted over the last 18 months prior to the initial interview that he has started drinking during the week, but only at night after his work is over. When questioned about his use of other drugs, he would neither confirm nor deny use of other substances, although he did deny any use of prescription medications. Bill was oriented to time, place, and person, fully alert and his memory appeared intact. He did not admit to any suicidal or homicidal thoughts or ideations. From his vocabulary and speech he appeared to be of above average intelligence although he states that he dropped out of school before completing the eleventh grade. He did earn his GED as a requirement for his first full time employment and he expressed a desire to continue his education by enrolling in college. During the final week of Bills treatment, an appointment was scheduled with a local college admissions counselor. During the course of the interview Bill admitted that all of his difficulties with the law were alcohol related and that he got along with his wife quite well when he was not drinking.

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Based upon the initial interview, Bill was given a provisional Axis I diagnosis of alcohol dependence and admitted to an Intensive outpatient program. After completion of the initial interview, Bill was given a tour of the facility, a client handbook, and introduced to his primary counselor and scheduled an appointment the next day to discuss what the client could expect during treatment and what would be expected of him in return. During his treatment Bill worked with his counselor to develop four primary treatment goals: 1) To spend at least four hours every other weekend with his children; 2) To attend three A.A. meetings a week for the next three months; 3) To abstain from alcohol and all mind altering and mood enhancing substances; and 4) Complete the 12 week Intensive outpatient treatment program. Bill was quite resistant to attending A.A. meetings because of fear of being seen by his friends at meetings. The counselor helped Bill deal with his feelings by encouraging him to A, B, C his thoughts about what people might think of him if seen at meetings and documented the clients progress in his chart with a process note. In addition, Bill was provided a set of videotapes which provided information about the disease concept of addiction, family dynamics, relapse prevention and problem solving strategies to review during his first two weeks of treatment. In the sixth week of counseling, Bill became quite agitated and insisted he was going to have to stop treatment because his work schedule had been changed four of his employees had quit their jobs and he was going to have to fill in their responsibilities. His counselor met with him and encouraged him to calm down and accept a change in his daily treatment schedule. Given his limited financial means and approximately $7,500 of debt on his Visa card and the fact that Bill talked excessively about his enormous debt, his counselor sought the advice of his clinical supervisor since financial problems were outside his scope of expertise. The clinical supervisor suggested that the counselor schedule an appointment with a non-profit credit counseling agency near his home. After explaining the discussion with his supervisor, Bill agreed to the appointment. Upon completion of the 12 week program, the client was discharged with instructions to attend 90 A.A. meetings in 90 days and twice weekly aftercare sessions. It was noted that the counselor lived less than two blocks from the client and so they agreed to car pool to aftercare meetings. 105

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Based on the information found in the case history, please select the BEST response to each of the following questions. 138. a. b. c. d. 139. a. b. c. d. 140. What counseling theory was applied to the clients resistance to attending AA Meetings? Motivational Interviewing Rational Emotive Client Centered Gestalt What was the crisis in this case? The client was deeply in debt because of his credit card use The clients wife had left him because of his physical abuse of her The client wanted to leave treatment because of his work schedule The client did not want to attend AA meetings in the community What was the PRIMARY ethical issue in this case?

a. The counselor and client were planning to carpool to aftercare b. The clients motivation was questionable because he was forced into treatment. c. The counselor minimized the clients employment problem d. The counselor made a referral which was not directly related to the alcohol problem. 141. a. b. c. d. What are the PRIMARY factors that made the client appropriate for this level of care? There were no physical complications and the client was motivated The client was court-ordered and had the ability to pay for services The client was intelligent and highly motivated The client lived close by and was gainfully employed

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142. a. b. c. d. 143.

Which of the following essential tasks was NOT completed during the clients intake process? The client was assigned a primary counselor An initial assessment was completed The client was admitted to the program The client signed all required consent forms Which of the following actions by the counselor is an example of a referral?

a. The counselor sought the advice of his clinical supervisor regarding the clients finances b. The counselor scheduled an appointment with a credit counseling agency c. The counselor arranged for the client to change his work schedule d. The counselor helped the client find an AA meeting and sponsor 144. Which of the following important treatment planning activities were NOT accomplished in working with this client?

a. The counselor formulated appropriate short term goals for the client b. The counselor identified and ranked the clients problems needing resolution c. The counselor worked with the client in establishing the clients treatment goals d. The clients treatment goals were expressed in measurable behavioral terms 145. Which of the following client behaviors contributed the most to the counselors development of the provisional diagnosis of alcohol dependency?

a. The client admitting all of his legal problems were alcohol related b. The clients denial of use of prescription medication c. The clients report of increased use of alcohol and occasional memory loss d. The clients conviction for his second DUI offense

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Sample Written Examination

146. a. b. c. d. 147. a. b. c. d. 148.

Which of the following essential orientation functions were NOT performed with this client? The client was provided an estimate of the cost of his treatment The client rights were explained to him The client was provided a copy of the programs goals and objectives The client was provided information about schedule times for meetings Which of the following counselor actions is an example of the use of a consultation? Acceptance of a referral from the clients Probation Officer Setting up an appointment for the client to visit a credit counseling agency Assisting the client with transportation to AA meetings upon discharge Seeking the advice of his clinical supervisor about the clients financial problems The PRIMARY example of the counselors use of effective recording and recordkeeping in this case was:

a. The counselor helping the client change his work schedule b. The counselor helping the client complete all required insurance and consent forms c. The counselor admitting the client into the program d. The counselor completed a progress note for the clients chart 149. An example of the use of effective case management with this case was:

a. the counselor referring the client to the credit counseling agency. b. the counselor helping the client stay in treatment by accepting a change in his work schedule. c. the scheduling of an appointment for the client to talk to a college admissions counselor to encourage the client to continue his education. d. the counselor documenting the clients tour of the facility and general orientation.

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150.

What essential component of client education is missing in this case?

a. The client was not informed of his rights and responsibilities at the start of his treatment. b. The client was not informed of his legal responsibilities and obligations related to his DUI. c. The client was not informed of community recovery resources available to him upon discharge d. The client was not offered the opportunity to participate in weekend family education seminars

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Section 4, Chapter 3: Sample Written Examination Test Key

1. b. Assessment 2. d. discuss these concerns with the client and make necessary changes in treatment goals. 3. b. moving too quickly from data collection to treatment planning. 4. d. Marriage and family therapist. 5. a. to be alert to and understand the power relationship. 6. a. The pretreatment period may be when clients lose interest in treatment. 7. c. Clients should be helped to recognize that one or more temporary lapses are likely to occur and are permitted. 8. b. marked lack of initiative, interest or energy. 9. a. teaching clients to formulate and carry out plans to change their behavior. 10. c. new medication used in treatment regimens. 11. a. these communities try to return clients to society. 12. d. establish rapport with the client. 13. a. the Beck Depression Scale, the MAST test, and the MMPI. 14. d. establish rapport with the client. 15. a. monitoring, feedback, and evaluation of services. 16. b. whether the patients job and family are likely to give him another chance if this treatment fails. 17. a. compromising T-cell functions. 18. c. Be sensitive to such cultural differences and seek out other recovery resources that are relevant to the individual's values. 19. b. My counselor will direct me to do what I need to do, and everything will be OK. 20. b. assess Joe's potential for suicide by asking him about his intent, and evaluating high risk factors. 21. b. have incorrect information and unanswered questions about the program. 22. a. Advocacy 23. a. employing an interpreter. 24. d. screening. 25. b. child care services.

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26. a. Sarah can expect her unresolved conflicts to rise to the surface because of her work in the treatment center. 27. c. Opioids. 28. a. Rational Recovery. 29. d. message senders use "I" messages. 30. a. Contact child protective services to report this incident. 31. d. Concreteness. 32. a. Treatment Alternatives to Street Crime (TASC). 33. d. The counselor should talk to Ralph about the implications of dangerous situations like this, but assure him that it is possible to continue his recovery process. 34. b. Information about consultations, diagnosis, treatment, prognosis, and progress 35. b. increasing coping skills. 36. b. orientation. 37. d. Immediately refer the client to an agency to help change the situation 38. a. cutting down on drinking, feeling annoyed and guilty, and dealing with hangovers. 39. c. protect the health, safety, and welfare of the public. 40. b. to provide a fellowship and support for individuals in relationships with alcoholics. 41. c. Female to female

43. c. orientation. 44. d. treatment planning. 45. b. facilitates communication and enhances accountability. 46. c. identifying high-risk situations and learning alternative coping skills. 47. d. obtaining informed consent to treatment. 48. c. Attend to health through adequate sleep, an exercise program, and proper diet. 49. b. Denial, minimalization, and rationalization 50. b. talk openly about transference issues. 51. c. determining the problem. 52. a. reviewing documentation in progress notes. 53. a. serve as a guide in helping clients while behaving in a fair way to colleagues. 54. a. provide recognition of demonstrated competency in addictions counseling. 55. c. homeostasis. 56. c. Ever since I stopped drinking, my emotional swings have been quite intense. 57. d. ask questions which facilitate a group response to Erics disclosure and elicit more feeling content from Eric. 58. c. Tranzadone. 59. b. setting mutually-established goals.

42. d. Intimacy vs. Isolation. 60. a. educational level.

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61. b. client education. 62. b. follow through with the referral agency to ensure you get your referral fee. 63. d. A client reports recent child abuse 64. b. from the clients first contact with the treatment center. 65. d. therapeutic communities do reduce drug use relative to untreated clients or those who are simply detoxified and released. 66. e. consult with his physician regarding nicotine/medication interaction. 67. b. intrinsic beliefs about certain beliefs. 68. d. a comprehensive continuum of services 69. c. The purpose of the release of information 70. d. assess the degree of risk. 71. c. decreased sensitivity to sounds, oversensitivity to tactile sensations. 72. a. Identifying the clients problems and needs, strengths and weaknesses 73. c. The presence of withdrawal symptoms 74. d. focusing questions about the present situation and the clients means of coping with the stress. 75. a. Guilt and anger are painful emotions that are part of grieving 76. a. Obtain your clients authorization and contact the sponsor to discuss the situation further

77. d. seek out supervision with a colleague or supervisor. 78. a. Increased tolerance and withdrawal symptoms when abstinence is attempted 79. b. take responsibility for his behavior. 80. c. segregated treatment programs. 81. a. compulsion. 82. b. stimulation of the brains frontal lobe can occur. 83. a. the Acculturated Interpersonal Style. 84. d. Brians familial relationships and social milieu 85. c. remorse, self-hatred, and shame. 86. d. facilitate the growth of the group by relating to client or group issues. 87. d. the speed of the onset and duration of the effects. 88. b. semi-synthetic narcotic. 89. a. Women more often than men will cite a traumatic event that precipitated their drinking. 90. d. A partnership between AA and the professional community was repeatedly emphasized by the founders of AA. 91. c. The inability to control the amount one drinks 92. b. An ethical code of conduct 93. a. assisting a client to utilize the support systems and community resources available.

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94. c. advocate for the treatment center's approach to care. 95. a. the here and now. 96. a. Im not sure I understand. Let me check this out 97. b. Pharmacognosy. 98. c. elderly people who develop chemical dependency late in life. 99. a. spouse who participates in joint counseling sessions. 100. d. > 50%. 101. a. use the group process to share mutual concerns. 102. b. specification of the problematic behavior and collection of baseline data. 103. b. ensure continuity of client care. 104. b. stay well-informed and aware of recent developments in the field. 105. d. consultation. 106. d. clear expectations, specific goals, and methods of achievement. 107. c. The divorce rate in dysfunctional families is highest after recovery has been initiated. 108. a. formulate and carry out realistic personal and professional goals. 109. d. shes really serious about your sobriety 110. c. Al-Anon

114. c. Lets talk about each of our expectations for counseling 115. a. The counselor should coordinate regular meetings with all professionals involved in the clients treatment. 116. b. something specifically designed to increase the occurrence of a particular behavior. 117. d. The counselor should provide the client with an overview describing the goal, objectives, rules, and obligations of the program. 118. d. maladaptive ways of perceiving, thinking, and relating. 119. b. females and the young. 120. a. Alcohol 121. c. Morning drinking will lessen the need for alcohol during the remainder of the day 122. c. self-disclosure. 123. a. Alcohol accounts for one-half of the ten leading causes of death in the Native American population. 124. d. call for assistance. 125. a. remain quite for a time to allow the client to consider the summarized material. 126. a. at least one episode of mania. 127. c. the Primary Enabler. 128. b. acting out behavior. 129. a. intake.

111. c. the assessment. 112. d. asking him what worked before. 113. a. Transference 130. c. Our meetings will consist of four 50 minute sessions at 10 a.m. each Wednesday

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131. c. to support the gains made in treatment. 132. b. Detoxification services 133. a. The person has the AIDS virus 134. d. only those persons directly involved in providing clinical services. 135. a. Confidentiality 136. c. at the onset of therapy. 137. a. deflated self-esteem. 138. b. Rational Emotive 139. c. The client wanted to leave treatment because of his work schedule 140. a. The counselor and client were planning to carpool to aftercare 141. a. There were no physical complications and the client was motivated 142. d. The client signed all required consent forms

143. b. The counselor scheduled an appointment with a credit counseling agency 144. b. The counselor identified and ranked the clients problems needing resolution 145. c. The clients report of increased use of alcohol and occasional memory loss 146. a. The client was provided an estimate of the cost of his treatment 147. d. Seeking the advice of his clinical supervisor about the clients financial problems 148. d. The counselor completed a progress note for the clients chart 149. c. the scheduling of an appointment for the client to talk to a college admissions counselor to encourage the client to continue his education. 150. c. The client was not informed of community recovery resources available to him upon discharge

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Sample Written Examination Test Key ORAL QUESTIONS

138. b. Rational Emotive Encouraging Bill to A,B,C his thoughts is a technique used in Rational Emotive counseling. Counseling Core Function. (Global Criteria 21, 22, 23, 24 & 25) 139. c. The client wanted to leave treatment because of his work schedule The clients distress over his work schedule had to be dealt with immediately because it posed a threat to his treatment. Crisis Intervention Core Function (Global Criteria 30, 31) 140. a. The counselor and client were planning to carpool to aftercare Transporting a client to meetings following discharge can lead to confusion between a personal and a professional relationship with the client and a violation of boundary issues between the counselor and client. Professional Responsibility and Ethics (TAP 21, Competency 115) 141.a. There were no physical complications and the client was motivated To be appropriate for this level of treatment, it is important that the client be motivated with no physical complications impacting treatment. Screening Core Function. (Global Criteria 2)

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142. d. The client signed all required consent forms. There is no evidence in this case history that the client signed consent forms during intake which is a standard requirement for admission into the program. Intake Core Function (Global Criteria 6 & 8) 143. b. The counselor scheduled an appointment with a credit counseling agency. The counselor utilized resources outside of the counselors expertise and outside the treatment program to help the client meet his needs for financial counseling. Referral Core Function (Global Criteria 35, 37, & 39) 144. b. The counselor identified and ranked the clients problems needing resolution. Even though the counselor identified four treatment plan goals, he failed to rank them. Treatment Planning Core Function (Global Criteria 18) 145. c. The clients report of increased use of alcohol and occasional memory loss. Of all four possible answer alternatives, this answer best describes conditions required for a diagnosis of alcohol dependency. Assessment Core Function (Global Criteria 12 & 16) 146. a. The client was provided an estimate of the cost of his treatment. During this clients orientation to the facility, there is no evidence that he received information about the cost of treatment or services. Orientation Core Function (Global Criteria 10)

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Appendix A: Bibliography and Additional Resources

147. d. Seeking the advice of his clinical supervisor about the clients financial problems Since financial counseling was outside of this counselors scope of practice as an addictions counselor, it is appropriate for the counselor to consult his clinical supervisor for assistance. Consultation Core Function (Global Criteria 43 & 44) 148. d. The counselor completing a process note for the clients chart. The Case History contains evidence that the counselor documented his counseling work with the client in helping him overcome his resistance to attending A.A. meetings. Report and Record Keeping Core Function (Global Criteria 41) 149. c. The scheduling of an appointment for the client to talk to a college admissions counselor to encourage the client to continue his education The coordination of services for the client to further his education is an example of effective Case Management. This function is not to be confused with a simple referral function. Case Management Core Function (Global Criteria 28) 150. c. The client was not informed of community recovery resources available to him upon discharge. There is no evidence in this Case History that the client was provided any information about the available alcohol and drug services and resources in his community, other than a referral to A.A. Education Core Function (Global Criteria 34)

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Answers by Content Area

To identify any weak areas of your professional knowledge, first score your examination, and then mark the incorrect responses in red on the following pages. Then note any of the content areas in which you missed more than half of the questions. Spend your preparation time prior to taking your licensure examination efficiently by concentrating your review in the areas needed. ASSESSMENT 1. 3. 8. 20. 38. 71. 78. 79. 84. 145. CRISIS INTERVENTION 37. 51. 70. 119. 124. 139. CULTURAL 18. 80. 32. 132. EDUCATION 61. 104. 150. FAMILY COUNSELING 55. 64. 83. 107. GROUP COUNSELING 29. 86. 101. HIV/AIDS 17. 41. INTAKE 44. 47. 133. 117. 129. 146. 142. 127.

13. 72. 85.

16. 73. 102.

CASE MANAGEMENT 6. 10. 15. 22. 63. 68. 94. 115. 149. CLIENT EDUCATION 61. 104. 150. CONSULTATION 76. 105. 135. COUNSELING 31. 33. 49. 95. 96. 109. 114. 116. 122. 130. 138. 147. 59. 112. 125.

75. 113. 128.

CO-OCCURRING DISORDERS 60. 66. 81. 118. 126. 137. CRIMINAL JUSTICE 11. 39. 65.

ORIENTATION 21. 36. 43.

PERSONAL AND PROFESSIONAL DEVELOPMENT 92. 108.

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PHARMACOLOGY 27. 58. 82. 87. 97. 120. 121.

88.

91.

REPORTS AND RECORDKEEPING 34. 45. 56. 69. 103. 134. 148. SCREENING 12. 14. 24. 141.

PROFESSIONAL RESPONSIBILITIES/ETHICS 5. 19. 26. 30. 50. 54. 77. 99. 140. RECOVERY/SELF-HELP 28. 40. 90. 110. REFERRAL 4. 62. 93. RELAPSE 7. 46. 143.

53. SPECIAL POPULATIONS 25. 57. 89. 98. 100. 123. THEORY OF CHANGE 9. 35. 42. 67. TREATMENT PLANNING 2. 52. 106. 111. 131. 136. 144.

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APPENDIX A: BIBLIOGRAPHY & ADDITIONAL RESOURCES

IC&RC RECOMMENDED MATERIALS The following references are recommended as study tools for the IC&RC/AODA counselor certification examination. Note, however, that this is not a comprehensive list of all references used as a basis for the examination. You may find other references that you are comfortable with using as study tools. 1. Benshoff, John. The Rehabilitation Model of Substance Abuse Counseling. New York: Brooks/Cole, 2000. 2. Bissell, LeClair. Ethics for Addiction Professionals. Hazelden, 1994. 3. Buelow, George. Psychotherapy in Chemical Dependence Treatment. New York: Brooks/Cole, 1998. 4. Center for Substance Abuse Treatment. Addiction Counseling Competencies: The Knowledge, Skills, and Attitudes of Professional Practice. Technical Assistance Publication (TAP) Series 21. DHHS Publication No. (SMA) 06-4171. 2006. 5. Connors, Gerard, Donovan, Dennis, and DiClemente, Carlo. Substance Abuse Treatment and the Stages of Change: Selecting and Planning Interventions , 1st Ed. The Guilford Press, 2004. 6. Corey, Gerald. Theory and Practice of Counseling and Psychotherapy. 8th Ed. Brooks/Cole, 2008. 7. Corey, Gerald., Corey, Marianne, and Callanan, Patrick. Issues and Ethics for the Helping Professions. 7th Ed. Brooks/Cole, 2006. 8. Corey, G. and Marianne S. Corey. Groups: Process & Practice. 7th Ed. Brooks/Cole, 2006. 9. DeLeon, George. The Therapeutic Community: Theory, Model, and Method. New York: Springer Publishing Company, 2000.

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Appendix B: Some Basic Definitions

10. DiClemente, Carlo. Stages of Change and Addiction: Clinician's Manual. Hazelden Publishing & Educational Services, 2004. 11. Doweiko, Harold. Concepts in Chemical Dependency. 7th Ed. New York: Wadsworth Publishing, 2008. 12. Fisher, Gary. Substance Abuse: Information for School Counselors, Social Workers, Therapists and Counselors, 3rd Ed. Boston: Allyn & Bacon, 2004. 13. Herdman, John. Global Criteria: The Twelve Core Functions of the Substance Abuse Counselor. Learning Publications, 2000. 14. Inaba, Darryl. Uppers, Downers, All-Arounders. 6th Ed. Ashland, OR: CNS Publications, 2007. 15. Kinney, Jean. Loosening the Grip. 9th Ed. New York: McGraw-Hill, 2008. 16. Miller & Rollnick. Motivational Interviewing. 2nd Ed. Guilford Press, 2002. 17. Ray, O. and Charles Ksir. Drugs, Society and Human Behavior, 12th Ed. New York: WCB/McGraw-Hill, 2006. * While a majority of the questions on the exam are taken from these texts, this is not intended to be a complete bibliography for the AODA exam. It was compiled to give applicants a reasonable number of texts to use for exam preparation. Even information referenced from other texts is usually found in these books.

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APPENDIX C: The Twelve Core Functions and Global Criteria

1. SCREENING
Screening: the process by which a client is determined appropriate and eligible for admission to a particular program. The eligibility criteria are generally determined by the focus, target population and funding requirements of the counselor's program or agency. Many of the criteria are easily ascertained. These may include the client's age, sex, place of residence, legal status, veteran status, income level, and the referral source. The following supplemental expansion of this definition of "screening" may be used as a set of general guidelines: "Additionally it is imperative that the counselor use appropriate diagnostic criteria to determine whether the candidate's alcohol or other drug 'use' constitutes abuse. All counselors must be able to describe the criteria they use and demonstrate their competence by presenting examples of how the use of alcohol and other drugs has become dysfunctional for a particular client." "The determination of a potential client's appropriateness for a program requires a greater degree of judgment and skill by the counselor and is influenced by the program's environment and modality (i.e., inpatient, outpatient, residential, chemotherapy, detoxification or day care). Important factors include physical condition of the client, the psychological functioning of the client, outside supports/resources, previous treatment efforts, motivation, and the philosophy of the program."

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Appendix C: The Twelve Core Functions and Global Criteria

GLOBAL CRITERIA 1. Evaluate psychological, social, and physiological signs and symptoms of alcohol and other drug use. 2. Determine the clients appropriateness for admission or referral. 3. Determine the clients eligibility for admission or referral. 4. Identify any coexisting conditions (medical, psychiatric etc.) that indicate need for additional professional assessment and/or services. 5. Adhere to applicable laws, regulations and agency policies governing alcohol and other drug abuse services.

2. INTAKE
Intake: the administrative and initial procedures for admission to a program. The following supplemental expansion of this definition of "intake" may be used as a set of general guidelines: "The intake usually becomes an extension of the screening, when the decision to admit is formally made and documented. Much of the intake process includes completion of various forms. Typically, the client and the counselor fill out an admission or intake sheet, document the initial assessment, complete appropriate releases of information, collect financial data, sign consent for treatment, and assign the primary counselor." GLOBAL CRITERIA 6. Complete required documents for admission to the program. 7. Complete required documents for program eligibility and appropriateness. 8. Obtain appropriately signed consents for exchanging information with outside sources to protect client confidentiality and rights.

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3. ORIENTATION
Orientation: describing to the client: ! the general nature and goals of the program; ! the rules governing client conduct and infractions that can lead to disciplinary action or discharge from the program; ! in a nonresidential program, the hours during which services are available; ! treatment costs to be borne by the client, if any and; ! client's rights. The following supplemental expansion of this definition of "orientation" may be used as a set of general guidelines: "The orientation may be provided before, during and/or after the client's screening intake. It can be conducted in an individual, group, or family context. Portions of the orientation may include other personnel for certain specific parts of the treatment, such as medication." GLOBAL CRITERIA 9. Provide an overview of the program to the client by describing program goals and objectives. 10. Provide an overview to the client by describing program rules and client obligations and rights. 11. Provide an overview to the client of the program operations.

4. ASSESSMENT
Assessment: Those procedures by which a counselor/program identifies and evaluates an individual's strengths, weaknesses, problems, and needs for the development of the treatment plan. The following supplemental expansion of this definition of "assessment" may be used as a set of general guidelines: "Although assessment is a continuing process, it is generally emphasized early in treatment. It usually results from a combination of focused interviews, testing, and/or record reviews."

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"Many counselors use a General Systems perspective, which is analytic, synthetic, dynamic, and historic, simultaneously. Using this approach, the counselor would separately evaluate major life areas (i.e., physical health, vocational development, social adaptation, legal involvements, and psychological functioning). At the same time, the counselor assesses the extent to which alcohol or drug use has interfered with the client's functioning in each of these areas. Next, the counselor would attempt to determine the relationship of functioning between these life areas. The result of this assessment should suggest the focus for treatment." GLOBAL CRITERIA 12. Gather relevant history from the client including but not limited to alcohol and other drug abuse using appropriate interview techniques. 13. Identify methods and procedures for obtaining corroborative information from significant secondary sources regarding clients alcohol and other drug abuse and psychosocial history. 14. Identify appropriate assessment tools. 15. Explain to the client the rationale for the use of assessment techniques in order to facilitate understanding. 16. Develop a diagnostic evaluation of the clients substance abuse and any coexisting conditions based on the results of all assessments in order to provide an integrated approach to treatment planning based on clients strengths, weaknesses, and identified problems and needs.

5. TREATMENT PLANNING
Treatment Planning: the process by which the counselor and the client: ! identify and rank problems needing resolution; ! establish agreed-upon immediate and long-term goals, and; ! decide on treatment methods and the resources to be used.

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The following expanded definition of "treatment planning" may be used as a set of general guidelines: "The treatment contract is based on the assessment and is a product of a negotiation between the client and counselor to assure that the plan is tailored to the individual's needs. The language of the problem, goal, and strategy statements should be specific, intelligible to the client, and expressed in behavioral terms. The statement of the problem concisely elaborates to the client the need identified previously. The goal statements refer specifically to the identified problem and may include one objective or a set of objectives ultimately intended to resolve or mitigate the problem. The goals must be expressed in behavioral terms in order for the client and counselor to determine progress in treatment. The plan or strategy is a specific activity that links the problem with the goal. It describes the services, who will provide them, where they will be provided, and at what frequency. Treatment planning is a dynamic process, and the contracts must be regularly reviewed and modified as appropriate." GLOBAL CRITERIA 17. Explain assessment results to the client in an understandable manner. 18. Identify and rank problems based on individual client needs in the written treatment plan. 19. Formulate agreed upon immediate and long-term goals using behavioral terms in the written treatment plan. 20. Identify the treatment methods and resources to be utilized as appropriate for the individual client.

6. COUNSELING
Counseling (Individual, Group and Significant Others): the utilization of special skills to assist individuals, families, or groups in achieving objectives through: ! explorations of a problem and its ramifications ! examination of attitudes and feelings ! consideration of alternative solutions and ! decision-making.

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The following supplemental expansion of this definition of "counseling" may be used as a set of general guidelines: "Counseling/Therapy is basically a relationship in which the counselor helps the client mobilize resources to resolve his/her problem and/or modify attitudes and values. The counselor must be able to demonstrate a working knowledge of at least three counseling approaches. These methods may include Reality Therapy, Behavior Therapy, Systemic Counseling, Transactional Analysis, Strategic Family Therapy, Client Centered Therapy, etc. Further, the counselor must be able to explain the rationale for using a specific approach for the particular client. For example, a behavioral approach might be suggested for clients who are resistant, manipulative, and having difficulty anticipating consequences and regulating impulses. On the other hand, a cognitive approach may be appropriate for a client who is depressed, yet insightful and articulate. "Also, the counselor should be able to explain his/her rationale for choosing a counseling approach in an individual, group, or significant other contact. Finally, the counselor should be able to explain why a counseling approach or context changed during treatment." GLOBAL CRITERIA 21. Select the counseling theory(ies) that apply(ies). 22. Apply technique(s) to assist the client, group, and/or family in exploring problems and ramifications. 23. Apply technique(s) to assist the client, group and/or family in examining the clients behavior, attitudes, and/or feelings if appropriate in the treatment setting. 24. Individualize counseling in accordance with cultural, gender, and lifestyle differences. 25. Interact with the client in an appropriate therapeutic manner. 26. Elicit solutions and decisions from the client. 27. Implement the treatment plan.

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7. CASE MANAGEMENT
Case Management: Activities which bring services, agencies, resources, or people together within a planned framework of action toward the achievement of established goals. It may involve liaison activities and collateral contacts. The following supplemental expansion of this definition of "case management" may be used as a set of general guidelines: "Case Management is the coordination of a multiple-service plan. By the time any alcohol and other drug abusers enter treatment, they tend to manifest dysfunction in a variety of areas. For example, a heroin addict may have hepatitis, lack job skills, and have a pending criminal charge. In this case, the counselor might monitor his medical treatment, make a referral to a vocational rehabilitation program, and communicate with representatives of the criminal justice system." "The client may also be receiving other treatment services, such as family therapy and chemotherapy, within the same agency. These activities must be integrated into the treatment plan, and communication must be maintained with the appropriate personnel." GLOBAL CRITERIA 28. Coordinate services for client care. 29. Explain the rationale of case management activities to the client.

8. CRISIS INTERVENTION
Crisis Intervention: Those services which respond to an alcohol and/or other drug abuser's needs during acute emotional and/or physical distress. The following supplemental expansion of this definition of "crisis intervention" may be used as a set of general guidelines: "A crisis is a decisive, crucial event in the course of treatment that threatens to compromise or destroy the rehabilitation effort. These crises may be directly related to alcohol and/or drug use (i.e., overdose or relapse) or indirectly related. The latter might include the death of a significant other, separation/divorce, arrest, suicidal gestures, psychotic episode, or outside pressure to terminate treatment."

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"It is imperative that the counselor be able to mitigate or resolve the immediate problem and use the negative events to enhance the treatment effort, if possible." GLOBAL CRITERIA 30. Recognize the elements of the client crisis. 31. Implement an immediate course of action appropriate to the crisis. 32. Enhance overall treatment by using crisis events.

9. CLIENT EDUCATION
Education: provision of information to individuals and groups, concerning alcohol and other drug abuse and the available services and resources. The following expanded definition of "education" may be used as a set of general guidelines: "Client education is provided in a variety of ways. In certain inpatient and residential programs, for example, a sequence of formal classes may be conducted using a didactic format with reading materials and films. On the other hand, an outpatient counselor may provide relevant information to the client individually and informally. In addition to alcohol and drug information, client education may include a description of self-help groups and other resources that are available to the clients and their families." GLOBAL CRITERIA 33. Present relevant alcohol and other drug use/abuse information to the client through formal and/or informal processes. 34. Present information about available alcohol and other drug services and resources.

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10. REFERRAL
Referral: identifying the needs of the client that cannot be met by the counselor or agency and helping the client to utilize the support systems and community resources available. The following supplemental expansion of this definition of "referral" may be used as a set of general guidelines: "In order to be competent in this function, the counselor must be familiar with community resources, both alcohol/drug and others, and be aware of the features and limitations of each service. In addition, the counselor must be able to demonstrate a working knowledge of the referral process, including the confidentiality requirements." "Referral is obviously closely related to case management when integrated into the initial and ongoing treatment plan. It also includes, however, aftercare or discharge referrals that take into account the continuum of care." GLOBAL CRITERIA 35. Identify need(s) and/or problem(s) that the agency and/or counselor cannot meet. 36. Explain the rationale for the referral to the client. 37. Match client needs and/or problems to appropriate resources. 38. Adhere to applicable laws, regulations and agency policies governing procedures related to the protection of the clients confidentiality. 39. Assist the client in utilizing the support systems and community resources available.

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11. REPORT AND RECORD KEEPING

Report and Record Keeping: Charting the results of the assessment and treatment plan, and writing reports, progress notes, discharge summaries, and other client-related data. The following supplemental expanded definition of "report and record keeping" may be used as a set of general guidelines: "The report and record keeping function is extremely important. It can benefit the counselor by documenting the client's progress in achieving his/her goals. It can facilitate adequate communications between coworkers. It can assist the counselor's supervisor in providing timely feedback. It can be valuable to other programs that may provide services to the client at a later date. It can enhance the accountability of the program to its funding sources. Ultimately, if properly performed, it can enhance the client's treatment experience." GLOBAL CRITERIA 40. Prepare reports and relevant records integrating available information to facilitate continuum of care. 41. Chart pertinent ongoing information pertaining to the client. 42. Utilize relevant information from written documents for client care.

12. CONSULTATION WITH OTHER PROFESSIONALS IN REGARD TO CLIENT TREATMENT/SERVICES

Consultation: Relating with our own and other professionals to assure comprehensive, quality care for the client. The following supplemental expanded definition of "working with others" may be used as a set of general guidelines: "Consultations are meetings for discussions, decision-making and planning. The most common consultation is the regular in-house staffing in which client cases are reviewed with other members of the treatment team. Consultations also can be conducted in individual sessions with the supervisor, other counselors, psychologists, physicians, probation officers and other service providers connected with the client's case."

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GLOBAL CRITERIA 43. Recognize issues that are beyond the counselors base of knowledge and/or skill. 44. Consult with appropriate resources to ensure the provision of effective treatment services. 45. Adhere to applicable laws, regulations and agency policies governing the disclosure of client identifying data. 46. Explain the rationale for the consultation to the client, if appropriate.

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