Consumers Decision Making Process
Consumers Decision Making Process
Maggi
A. Problem Recognition
I. Nestle Identified the need for a quick snack in India. -- Adopted first mover strategy Launched Maggi
Noodles in 1982
II. Recognised consumers need for Maggi in different sizes. --Launched 50gms, double pack and super saver pack
B. Information Search
Personal sources, commercial sources, public sources & experiential sources. Maggi established brand : popularity through word - of mouth Mass advertising campaigns : good alternative for a quick snack
C. Evaluation of Alternatives
List of brands & Criteria for selection
D. Purchase Decision
Evaluation based on brand, dealer, payment method, quantity & timing. Maggi adopts: -- Mass distribution strategy easily available at any grocery store -- various pack sizes -- affordable pirces -- caters to each segment