Acer Travelmate 800 Series: Service Guide
Acer Travelmate 800 Series: Service Guide
book
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
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Revision History
Please refer to the table below for the updates made on TravelMate 800 service guide.
Date
Chapter
Updates
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Copyright
Copyright 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
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Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Table of Contents
Chapter 1 System Specifications 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Left Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 E-Mail Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hardware Specifications and Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 2
System Utilities
33
33 34 35 36 38 39 42 43 44 45
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the BIOS Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3
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48 48 49 52 52 52 52 53 53 55 55 57 57 58
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the ODD Module / HDD Module / Memory / Wireless LAN card . . . . . . Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the LCD Module / Keyboard / Function Keyboard . . . . . . . . . . . . . Removing the Function Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Modem / Bluetooth Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling External Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 58 58 59 61 61 61
Chapter 4
Troubleshooting
63
64 64 64 65 65 65 67 67 68 69 70 72 75 76 77
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard or Auxiliary Input Device Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power System Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5 Appendix A
79 96
Appendix B
99
Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Appendix C Index
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Chapter 1
System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
Intel Pentium M Processor, 1.3 GHz ~ 1.6GHz Intel 885PM (ODEM) + ICH4 chipset 2 memory slots supporting DDR266 SDRAM (PC-2100), upgradeable to 2GB 30 GB or higher capacity Enhanced-IDE hard disk Microsoft Windows XP operating system / Windows 2000 operating system
Display
The 14.1" XGA TFT LCD with 1024 x 768 pixel resolution, 16.7 million colors The 15.0" SXGA+ TFT LCD with 1400 x 1050 pixel resolution, 16.7 million colors The 15.0" UXGA TFT LCD with 1600 x 1200 pixel resolution, 16.7 million colors TravelMate 800 series notebook computer features an accelerated graphics port (AGP) video system in the ATI Mobility Radeon 9000 chipset. This provides a robust solution and enables high quality video output. Simultaneous LCD, external monitor or projector display
Multimedia
Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive) 14.1" or 15.0" XGA, SXGA+ or UXGA TFT LCD Panel Build-in stereo speakers Audio input and output jacks Built-in internal microphone
Connectivity
Built-in 10/100 Mbps Ethernet connection Built-in 56Kbps fax/data modem 4 Universal Series Bus (USB) ports
All-in-one design (incorporating hard drive and optical drive) Rugged, yet extremely portable, construction Stylish appearance Full-size keyboard with 4 programmable launch keys Comfortable palm rest area with well-positioned touchpad
Expansion
Upgradeable memory modules and hard disk PC card slot enables a range of add-on options
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I/O Ports
One PCMCIA slot (type II or type III) One RJ-11 modem jack (V.90, 56K) One RJ-45 network jack (Ethernet 10/100 mbps) One DC-in jack One parallel port (ECP/EPP compliant) One VGA (external monitor) port One headphone-out jack (3.5mm minijack) One microphone-in jack (3.5mm minijack) One line-in jack (3.5mm minijack) Four Universal Serial Bus (USB) ports One easy replicator port One TV-out port One IEEE-1394 port One Smart Card slot
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Block Diagram
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Board Layout
Top View
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
TV-out connector VGA port LCD cable connector Internal microphone connector Parallel port Easy replicator port LAN connector Modem connector Adapter connector CD/DVD-ROM module connector Battery connector DIMM socket 1 Keyboard FFC connector Touchpad FFC connector Battery connector HDD module connector Speaker connector
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33
Cardbus connector IEEE-1394 connector USB port USB port USB port USB port Fan connector CPU socket ODEM (North Bridge) BIOS EC/KBC 87591 OZ711MI TSB43AB21 BCM4401 ATI Mobility Radeon 9000 Lid close switch
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Bottom View
1 2 3 4 5 6 7
Internal microphone cable connector Super I/O PC87391 MDC connector Modem cable connector DIMM socket 2 Smart Card connector Mini-PCI socket
8 9 10 11 12 13
South Bridge (ICH4-M) Internal microphone cable connector Headphone jack External microphone jack Line-in jack RTC Battery socket
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Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.
# 1 2 3 4
Icon
Item Display screen Power button Touchpad Click buttons (left, center and right) Palmrest Keyboard Status indicators Launch keys Microphone
Description Also called LCD (liquid-crystal display), displays computer output. Turns on the computer. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. 4 buttons that be programmed to launch Internet browser, Email program and to start frequently used applications. Internal microphone for sound recording.
5 6 7 8 9
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Front Panel
# 1 2 3
Icon Speaker
Description Starts (optional) Bluetooth functionality. Indicates that (optional) Bluetooth is enabled.
4 5
6 7
Latch for opening and closing the laptop. Interfaces with infrared devices (e.g., infrared printer, IRaware computer). Lights orange when the battery is charging. Lights green when the battery is full. Lights green when the power is on and orange when the computer is in standby mode.
Battery indicator
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Left Panel
# 1
Icon
Description Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). Connects to IEEE 1394 devices.
3 4 5
Slot for Smart Card interface with pre-boot authentication system. Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts input from external microphones.
Connect to headphones or other line-out audio devices (speakers). Ejects the PC Card from the slot. Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card.
7 8
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Right Panel
# 1 2 3 4 5
Icon
Item AcerMedia drive AcerMedia indicator Eject button Emergency eject slot Power jack
Description Houses a removable media drive module. Lights up when the AcerMedia drive is active. Ejects the drive tray. Ejects the drive tray when the computer is turned off. Connects to an AC adapter.
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Rear Panel
# 1
Icon
Network jack
Expansion port
Parallel port
Connects to a display device (e.g., external monitor, LCD projector). Connects t a television or display device with S-video input. Connects to a Kensington-compatible computer security lock.
6 7
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Bottom Panel
# 1 2 3 4 5 6 7 8 9 10 11
Icon
Item AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Battery lock Mini-PCI slot Hard disk protector Hard disk bay Memory compartment Cooling fan Personal identification slot
Description Unlatches the AcerMedia drive for removing the optical drive. Houses an AcerMedia drive module. Houses the computers battery pack. Unlatches the battery to remove the battery pack. Locks the battery in place. Slot for adding mini-PCI cards. Protects the hard disk from accidental bumps and vibration. Houses the computers hard disk (secured by a screw). Houses the computers memory. Helps keep the computer cool. Note: Dont cover or obstruct the opening of the fan. Insert a business card or similar-sized identification card to personalize your computer.
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Indicators
The computer has three easy-to-read status indicators below the display screen, and two on the front of the computer.
The Battery and Power status indicators are visible even when you close the display.
Icon Function Caps lock Description Lights when Caps Lock is activated.
Num lock
Media Activity
Battery
Lights orange when the battery is charging. Lights green when the battery is full.
Power
Lights green when the power is on and orange when the computer is in standby mode.
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Lock Keys
The keyboard has three lock keys which you can toggle on and off.
Lock Key Caps Lock Num lock (Fn-F11) Scroll lock (Fn-F12)
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock (Fn-F12)When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
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Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys
Num Lock On Type numbers in a normal manner. Hold Shift while using cursor-control keys. Hold Fn while typing letters on embedded keypad.
Num Lock Off Hold Fn while using cursor-control keys. Type the letters in a normal manner.
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Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Icon
Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All)
+ R (Displays the Run... dialog box) Application key Opens a context menu (same as a right-click).
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Hot Keys
The computer employs hot keys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.
Icon
Fn-F2
Setup
Fn-F3
Switches the power management scheme used by the computer (function available if supported by operating system). See Power management on page 25. Puts the computer in Sleep mode. See Power management on page 25.
Fn-F4
Sleep
Fn-F5
Display toggle
Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.
Fn-F6
Screen blank
Fn-F7
Touchpad toggle
Fn-F8
Speaker toggle
Fn-
Volume up
Fn-
Volume down
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Icon
Function Brightness up
Fn-
Brightness down
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NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.
To verify the keyboard type in Windows Millennium Edition and Windows 2000, follow the steps below: 1. 2. 3. 4. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that keyboard layout used for En English (United States) is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK. If not, select and click on Properties; then select United States-International and click on OK. 5. Click on OK.
To verify the keyboard type in Windows XP, follow the steps below: 1. 2. 3. 4. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. 5. Click on OK.
To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.
3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.
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Launch Keys
Located above the keyboard are five buttons. The left-most button is the power button. To the right of the power button are the four launch keys. They are designated as the mail button, the web browser button, and two programmable buttons (P1 and P2).
Launch Key Email Web browser P1 P2 Email application Internet browser application User-programmable User-programmable
Default application
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E-Mail Detection
Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have the option to enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box. The POP3 Server is the mail server where you get your email.
Aside from the email checking function, there is a mail button that is used to launch the email application. It is located above the keyboard right below the LCD.
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Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
Touchpad Basics
The following teaches you how to use the touchpad:
Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (2) button (top/bottom/left and right) to scroll a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications.
Left Button Click twice quickly Click once Click and hold, then use finger to drag the cursor on the touchpad Click once Click and hold the button in the desired direction (up/ down/left/right) Right Button Scroll Button Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor
NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness. Chapter 1 21
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BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer 1.0 Flash ROM 512KB PLCC ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, BBC2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by setup manual Specification
System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel ODEM 0MB 2 sockets 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification
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Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 256MB 256MB 256MB 512MB 512MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 128MB 256MB 512MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 384MB 512MB 768MB 640MB 768MB 1024MB 2048MB Total Memory
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Broadcom BCM4401 10/100 Mbps RJ-45 Right side Specification
Model/Bluetooth Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Bluetooth data baud rate (bps) Specification Agree Scorpio soft modem solution and CSR BC02 Bluetooth chipset 14.4K 56K V.92 RJ-11 Right side 11Mbps
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DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format DVD-ROM 8X QSI SDR-083 With CD Diskette Sustained: Typical 3.6 Mbytes/sec 512KBytes IDE/ATAPI DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-DA, CD-ROM (mode 1), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, Photo CD, Video CD, Enhanced CD, CD-TEXT, Karaoke CD, CD Plus, CD Extra, I-trax CD, CD-R and CD-RW Soft eject (with emergency eject hole) +5 V +/- 5 % With DVD Diskette Sustained: Typical 10.8 Mbytes/sec Specification
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Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Realtek ALC202A Built-in Stereo 20 bits digital to analog converter 18 bits analog to digital converter Microsoft PC99, AC97 2.2, WLP2.0 audio requirement Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz Yes Yes/2 DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification
Video Interface
Item Chip vendor Chip name Supports ZV (Zoomed Video) port Graphic interfacet Maximum resolution (LCD) Maximum resolution (CRT) ATI Mobility Radeon 9000 No 4X AGP (Accelerated Graphic Port) bus 1600*1200 1280*1024 Specification
Video Memory
Item Resolution Fixed or upgradeable Video memory size Fixed 64MB Specification
Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP/Bi-directional (PS/2 compatible) Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) NS PC87391 1 Rear side 25-pin D-type connector, in female type Enable/Disable/Auto by BIOS setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 278h, 378h IRQ7, IRQ5 Specification
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USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 2.0 USB 2.0 4 Left panel Enable/Disable/Auto by BIOS Setup Specification
Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously NS 87591 NS 84-/85/88-key Yes Yes Specification
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Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Sinplo / Sanyo Li-ion 4400mAH 3.7V/cell 8 4 cells in series, 2 series in parallel 14.8V Specification
LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/Lamp 50 (min.) lout (min.) lout (max.) 3.0mA / 4.0mA 5.5mA / 6.5mA 700 (typ.) 61 (max.) Vadj = 0V Vadj = 3.3V Ambit T181064.00 8 (min.) 20 (max.) 520 (max.) Specification
NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system is on. LCD
Item Vendor & model name QDI QD141X1LH12 Specification LG LP150E02-A2P1 Hitachi TX38D81VC1CAB AU B150XG01 15.0 TFT SXGA (1400X1050) 16.7 million Keyboard hotkey No Yes 3.3 690 (typ.)
Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports color Optical Specifications Brightness control Contrast control Suspend/Standby control Electrical Specifications Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 660 (typ.) Keyboard hotkey No Yes 14.1 TFT XGA (1024x768) 16.7 million
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AC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings DC output voltage Noise + Ripple Output current Input rated voltage Input currentt Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 3000Vac (4242Vdc) 10mA for 1 second 100uA max (240Vac, 60Hz) Internal filter meets: 1. FCC class B requirements 2. VDE 243/1991 class B requirements 3. CISPR 22 class B requirements 4. VCCI class II requirements 3 sec. 5 ms min. (115Vac, input full load) 29 V Output can be shorted without damage +/- 15kV (at air discharge) +/- 8kV (at contact discharge) +18.8V~20.0V including the effects of line voltage variation, load current, ripple and noise 400mvp-p(20MHz bandwidth) for resistor load 0~3.95A 100/240V 1.5A @90Vac for Delta / 1.125A @90Vac for Lite-on <1.5A @ 90Vac <1.125A @ 180Vac 47 - 63 47 - 63 100 - 240 The maximum inrush current will be less than 75A and 188A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz) Specification Delta 75W ADP-75FB A(WPFC) 3P Lite-on 75W PA 1750-02CA(WPFC) 3P
Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is invalid or not present. Phenomenon The Sleep indicator lights up
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Power Saving Mode Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time All power shuts off
Phenomenon
Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Non-operating (packed) 5~500Hz: 1.0Grms (random) 5~500Hz: 2.16Grms (random) 5~500Hz: 2.16Grms (random) 0% to 90% RH, non-condensing 20% to 90% RH, non-condensing (unpacked) Non (storage package) 0 ~ +40C -20 ~ +60C(unpacked) Non (storage package) Specification
Mechanical Specification
Item Dimensions Weight I/O Ports Specification 320 (W) x 262 (D) x 34 (H) for 14.1 inch model; 320 (W) x 267 (D) x 35 (H) for 15.0 inch mode 2.9Kg (6.4 lbs) for 14.1 inch model; 3.1Kg (6.8 lbs) for 15.0 inch model 4 USB ports, 1 VGA (external monitor) port, 1 microphone-in jack, 1 headphone-out jack, 1 Line-in jack, 1 RJ-11 modem jack, 1 RJ-45 Ethernet jack, 1 PCMCIA (type II or type III) slot, 1 parallel port (ECP/ EPP compliant), 1 DC-in jack for AC adapter, 1 easy replicator port, 1 1394 port, 1 Smart Card slot, and 1 TV-out port One Plastic Power Mode LED, Battery Charge LED, Caps Lock, Num Lock, Media Activity LED, Bluetooth Activity and Wireless LAN Activity Power
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Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST.
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To choose a menu, use the cursor left/right keys. To choose a parameter, use the cursor up/down keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system.
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Info.
Description Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, None should be shown on this field. Shows the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line. This field displays the serial number of this unit UUID=32bytes, visible when an internal LAN device is present
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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
NOTE: The screen above is for reference only. Actual values may differ.
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date
This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB This field reports the VGA memory size of the system. Memory size is fixed to 64MB. Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Option: Enabled or Disabled
Power on display
Auto: During power on process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the system's external video port (for an external CRT or projector).
Enabled or Disabled
Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present.
NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.
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System Devices
The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.
Parameter Serial Port Parallel Port Mode Base I/O address Interrupt DMA channel Television type PS/2 Mouse Infrared Port (FIR)
Description Enables, disables or auto detects the serial port Enables, disables or auto detects the parallel port Sets the operation mode if the parallel port Set the base I/O address for the parallel port. Set the interrupt for the parallel port Set the DMA channel for the parallel port Select TV standard Enables, disables or auto detects the PS/2 mouse Enables, disables or auto detects the infrared port
Options Disabled/Enabled/Auto Disabled/Enabled/Auto Normal/Bi-directional/ECP/EPP 378h/278h/3BCh IRQ 5/IRQ 7 DMA 1/DMA 3 NTSC/PAL Disabled/Enabled/Auto Detect Disabled/Enabled/Auto
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.
Parameter User Password is Supervisor Password is HDD Password Is HDD Master ID Set User Password
Description Shows the setting of the uer password. Shows the setting of the administrator password
Option
Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. Allows the user to specify whether or not a password is required to boot.
Disabled or Enabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
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1.
Move the cursor and highlight the Set Supervisor Password and press Enter , a window similar to the following is shown:
2.
Type a password in field Enter New Password. The password length can not exceeds 8 alphanumeric characters (0-9 or A-Z / a-z, not case sensitive). Re-enter password in field Confirm New Password for verification. If the verification is OK, a window similar to the following is shown, press enter to complete.
3.
After setting the password, the computer sets the Password parameter to "Set". 4. 5. If desired, you can opt to enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. If the current password entered does not match the actual current password:
If the new password and confirm new password strings do not match:
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Removing a Password
Follow these steps: 1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to the following is shown:
2. 3. 4.
Type the current password in the Enter Current Password filed and press "Enter". Press "Enter" twice without typing anything in the Enter Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to "Clear". When you have changed the settings, press ress F10 to save the changes and exit the BIOS Setup Utility.
Changing a Password
1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to the following is shown:
2. 3. 4. 5. 6.
Type the current password in the Enter Current Password field and press "Enter". Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press "Enter" to complete password setting. After setting the password, the computer sets the Password parameter to "Set". If desired, you can opt to enable the Password on boot parameter. When you arre done, press F10 to save the changes and exit the BIOS Setup Utility.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes
Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.
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New versions of system programs New features or options Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Flash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.
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Chapter 3
Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Plastic flat head screwdriver Tweezers
Hex driver NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.
3. Remove the battery pack. NOTE: TravelMate 800 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.
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Screw List
Item A B C D E F G H I J K L M N O P Q SCREW NUT IO SCREW CPU NUT ZG1S(MBZG1001,REV3A) SCREW I3*3.5M-NIH(M3L3.5) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M2.5X5.0-I-NI-NYLOK SCREW I2.5*2.5M-BNIH(4.5,0.8) SCREW M2.5X3-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW I2.5*4M-BKAGHY(M2.5L4) SCREW M2.5*5-I(BNI)(NYLOK) SCREW I2.5*6M-BNIHY(M2.5L6 I) SCREW M2.5*7-I(NI,NYLOK) SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW BI2*5TA-BNIH(4,0.6) SCREW I2*6M-NIHY(3.5,0.4) Description
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Removing the ODD Module / HDD Module / Memory / Wireless LAN card
Removing the ODD Module
1. Slide the optical disk drive latch and remove the optical disk drive.
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2.
Unscrew the 1 screw and detach the right wireless LAN antenna as shown.
3.
Then unscrew the other screw and detach the left wireless LAN antenna.
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4. 5. 6. 7. 8.
Disconnect the speaker cable. Unscrew 19 screws on the bottom panel as shown. Turn the main unit over and remove the 1 screw on the front panel. Remove the top cover lens. Detach the front bezel off the main unit.
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3.
4.
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6.
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7. 8. 9.
Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side. Remove the right and the left LCD brackets as shown. Tear off electric conductive tape that secures the LCD wire, and disconnect the LCD wire.
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2. 3. 4. 5. 6.
Slide the optical disk drive out off the ODD bracket. Remove the ODD board from the ODD bracket. Use a pin to press the emergency eject slot to open the ODD as shown. Unscrew the 1 screw holding the ODD door. Remove the ODD door.
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Chapter 4
Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 800 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failed symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 4. After you perform visual inspection you can also verify the following: ask the user if a password is registered and, if it is, ask him or her to enter the password. verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer. make sure the floppy disk is empty. 5. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. The diagnostic test detected an error and displayed a FRU code. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).
Go To Power System Check on page 65. Power-On Self-Test (POST) Error Message on page 69 Undetermined Problems on page 76 Error Message List on page 70 System Diagnostic Diskette on page 45 Power-On Self-Test (POST) Error Message on page 69 Use the customer-reported symptoms and go to Power-On SelfTest (POST) Error Message on page 69 Intermittent Problems on page 75 Undetermined Problems on page 76
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2. 3. 4. 5. 1. 2. 3.
If an error occurs, reconnect the connector on the main board. If the error still remains:
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If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware BurnIn Test V.3.0. You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
If you suspect a power problem, see the appropriate power supply check in the following list:
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1. 2.
If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following:
Replace the main board. If the problem is not corrected, see Undetermined Problems on page 76.
If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect.
3. 4.
If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Power Adapter on page 66.
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From Hardware:
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Touch pad/PS2 Mode Driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly. If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged. Replace switch board. If the touch pad still does not work, then replace the FPC on Track Pad PCB.
After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
Display Check
1. 2. Connect an external display to the computers external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display. If the external display works fine, the internal LCD may be damaged. Then perform the following steps: Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step. Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step. Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem Chapter 4 67
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still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.
Sound Check
To determine if the computers built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers. If the problem still occurs, then replace the main board.
2. 3. 4.
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Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board Main board Action in Sequence Reconnect the inverter board
Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 65. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 65. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 65. Hold and press the power switch for more than 4 seconds. Main board Battery cant be charged See Check the Power Adapter on page 66. Battery pack Main board
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PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence See System Diagnostic Diskette on page 45. Please run Sycard 32 Bit test. PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. DIMM Main board Action in Sequence
Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Audio driver Speaker Main board Internal speakers make noise or emit no sound. See Sound Check on page 68 Speaker Main board Action in Sequence See Sound Check on page 68
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Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. Action in Sequence Enter BIOS Setup Utility to execute Load Setup defaults, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. See System Diagnostic Diskette on page 45 See if there is an error beep. If there is an erro beep, then change main board. Power off. Then check if RAM CPU BIOS are well-connected. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB does not work correctly USB device cable is firmly connected into the USB ports. Test one USB port each time. USB socket is firmly secured to the main board. Main board Print problems. Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board
Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the main board Touch pad FPC Audio/Touch pad board Main board Action in Sequence Reconnect the keyboard cable.
Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Action in Sequence Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board. modem combo board Main board
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 76.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the diagnostic test for several times to isolate the problem. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. If an error is detected by the main battery test, see Check the Power Adapter on page 66 If an error is detected by the display test, see Index of Symptom-to-FRU Error Message on page 72 . If an error is detected by the floppy disk drive test, see External Diskette Drive Check on page 64. If an error is detected by the keyboard test, see Keyboard or Auxiliary Input Device Check on page 65.
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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 65): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:
Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards
4. 5. 6. 7.
Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
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Exploded Diagram
THE SYSTEM
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LCD
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DVD ASSY
NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part. The parts on the exploded diagrams may be a slightly different from its actual looks.
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CATEGORY ADAPTER
PARTNAME ADPATER DALTA 75W Delta ADP-75FBA PFC ADPATER LITEON 75W Lite-On PA-1750-02CA PFC
BATTERY BATTERY SANYO LI-ION 8CELL 4400mAH SI-QT83 BATTERY SIMPLO LI-ION 8CELL (BATTERY PACK ZG14S2P, 4400mAH) BATTERY SANYO LI-ION 6CELL (MODEL NAME:3UF103450P-2-QC-20,3600 Mah) BT.T2303.001 BT.T2306.001 BT.T2303.002
BOARD MODEM BOARD AMBIT U98M005.05 MODEM /BLUETOOTH COMBO BOARD AMBIT T60M665.00 54.T23V7.001 54.T23V7.002
WIRELESS LAN BOARD (802.11b) INTEL WM3B2100 WIRELESS LAN BOARD (802.11a+b) INTEL WM3B7100 WIRELESS LAN BOARD (802.11a+b) AMBIT T60H677.01
LAUNCH BOARD
55.T25V7.001
55.T25V7.002
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CATEGORY CABLES
50.T25V7.002
MODEM CABLE
50.T23V7.002
POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) POWER CORD KOERA ( Pin) POWER CORD Continetal ( 3 pin ) POWER CORD DANISH ( 3 pin ) POWER CORD ITALIAN ( 3pin ) POWER CORD SWISS ( 3pin ) POWER CORD UK ( 3pin ) COMMUNICATION MODULE WIRELESS LAN ANTENNA SET
50.T25V7.005
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42.T25V7.002
42.T25V7.003
42.T25V7.004 60.T25V7.001
60.T25V7.002
IO SHIELDING
33.T25V7.001
CPU
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CATEGORY
PARTNAME INTEL BANIAS 1.3GHz 1M 1.35V UFCPGA2 INTEL BANIAS 1.4GHz 1M 1.48V UFCPGA2 INTEL BANIAS 1.5GHz 1M 1.48V UFCPGA2 INTEL BANIAS 1.6GHz 1M 1.48V UFCPGA2
KV.08X03.001
42.T23V7.007
DVD-ROM DRIVE DVD-ROM DRIVE DVD-ROM DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD
DVD-ROM MODULE 8X MKE SR-8178 DVD-ROM DRIVE 8X MKE SR-8178 DVD-ROM BEZEL FOR MKE OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD
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CATEGORY DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD HDD/HARD DISK DRIVE
PARTNAME DVD-RW COMBO MODULE 24X QSI SBW-242 DVD/CDRW COMBO DRIVE 24X QSI SBW-242 DVD-RW COMBO BEZEL FOR QSI OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD DVD-RW COMBO MODULE 24X KME UJDA740 DVD/CDRW KME UJDA740 24x10x24x8x DVD-RW COMBO BEZEL FOR MKE OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD HDD 2.5" 30G TOSHIBA NEPTUNE MK3021GAS 4200RPM HDD 30GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA/30 HDD 2.5" 30G FUJITSU MHS2030AT 4200RPM HDD 2.5" 40G TOSHIBA NEPTUNE MK4021GAS 4200RPM HDD 2.5" 40G HITACHI EUCALYPTUS DK23EA/-40 4200RPM HDD 2.5" 40G FUJITSU MHS2040AT 4200RPM HDD 2.5" 60G TOSHIBA NEPTUNE MK6021GAS 4200RPM HDD 2.5" 60G HITACHI EUCALYPTUS DK23EA/-60 4200RPM HDD 2.5" 60G FUJITSU MHS2060AT 4200RPM HDD 2.5" 60G TOSHIBA NEPTUNE MK6022GAS 5400RPM
PART NO.
KO.24X07.002 42.T23V7.008 33.T23V7.003 55.T23V7.003 6M.T23V7.006 KO.24X03.001 42.T23V7.009 33.T23V7.003 55.T23V7.003 KH.33004.001 KH.33005.002 KH.03006.001 KH.34004.001 KH.34005.002 KH.04006.001 KH.36004.001 KH.06005.001 KH.06006.001 KH.06004.001
HDD CASE
33.T23V7.004
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CATEGORY KEYBOARD
PARTNAME KEYBOARD DARFON US International NSK-A641D 84KEYS KEYBOARD DARFON UK NSK-A640U 85KEYS KEYBOARD DARFON German NSK-A640G 85KEYS KEYBOARD DARFON Italian NSK-A640E 85KEYS KEYBOARD DARFON Chinese NSK-A6402 84KEYS KEYBOARD DARFON French NSK-A640F 85KEYS KEYBOARD DARFON Swiss/G NSK-A6400 85KEYS KEYBOARD DARFON Spanish NSK-A640S 85KEYS KEYBOARD DARFON Portuguese NSK-06 85KEYS KEYBOARD DARFON Arabic NSK-A640A 84KEYS KEYBOARD DARFON Thai NSK-A6403 84KEYS KEYBOARD DARFON Belgium NSK-A641A 85KEYS KEYBOARD DARFON Sweden NSK-A640W 85KEYS KEYBOARD DARFON Czech NSK-A640C 85KEYS KEYBOARD DARFON Hungaian NSK-A640Q 85KEYS KEYBOARD DARFON Norway NSK-A640N 85KEYS KEYBOARD DARFON Danish NSK-A640D 85KEYS KEYBOARD DARFON Turkish NSK-A640T 85KEYS KEYBOARD DARFON Brazilian Portuguese NSK-A641B KEYBOARD DARFON Canadian French NSK-A640M 85KEYS KEYBOARD DARFON Japanese NSK-A640J 86KEYS KEYBOARD DARFON Korean NSK-A640K 84KEYS KEYBOARD DARFON Greek NSK-A640L 85KEYS KEYBOARD DARFON Russian NSK-A640R 84KEYS
PART NO. KB.T2507.001 KB.T2507.002 KB.T2507.003 KB.T2507.004 KB.T2507.005 KB.T2507.006 KB.T2507.007 KB.T2507.008 KB.T2507.009 KB.T2507.010 KB.T2507.011 KB.T2507.012 KB.T2507.013 KB.T2507.014 KB.T2507.015 KB.T2507.016 KB.T2507.017 KB.T2507.018 KB.T2507.019 KB.T2507.020 KB.T2507.021 KB.T2507.022 KB.T2507.023 KB.T2507.024 6M.T25V7.011
LK.1410B.001
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CATEGORY BOARD
PARTNAME INVERTER BOARD W/MAYLAR E AMBIT T18I064.00 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T)
33.T25V7.005
MISCELLANEOUS
6K.T25V7.001 60.T25V7.003
60.T25V7.004
LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY
LCD MODULE 14.1" TFT XGA QDI QD14.11XLH12 LCD 14" TFT XGA QDI QD14.11XLH12 LCD COAXIAL CABLE 14.1" FOR QDI INVERTER BOARD W/MAYLAR E AMBIT T18I064.00 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 14.1" RIGHT W/HINGE LCD BRACKET 14.1" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 14" LCD BEZEL 14"
6M.T25V7.012 LK.14109.003 50.T25V7.012 19.T23V7.001 19.T23V7.002 33.T25V7.004 33.T25V7.005 6K.T25V7.001 "60.T25V7.003 "60.T25V7.004
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CATEGORY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD
PARTNAME LCD MODULE 15" TFT XGA AU B150XG01 V2 LCD 15" TFT XGA AU B150XG01 V2 (spwg-B) LCD COAXIAL CABLE 15" FOR AU XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
PART NO. 6M.T25V7.014 LK.15005.001 50.T25V7.014 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006
LCD MODULE 15" TFT XGA HITACHI TX38D81VC1CAB LCD 15" TFT XGA HITACHI TX38D81VC1CAB LCD COAXIAL CABLE 15" FOR HITACHI XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
6M.T25V7.015 LK.15004.004 50.T25V7.015 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006
LCD MODULE 15" TFT XGA LG LG150X05-A2C1 LCD 15" TFT XGA LG LG150X05-A2C1 LCD COAXIAL CABLE 15" FOR LG XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
6M.T25V7.016 LK.15008.003 50.T25V7.016 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006
LCD MODULE 15" TFT SXGA+ AU B150PG01 LCD 15" TFT SXGA+ AU B150PG01 (spwg-B) LCD COAXIAL CABLE 15" FOR AU SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064
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CATEGORY BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARDS BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MAINBOARD
PARTNAME LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
LCD MODULE 15" TFT SXGA HITACHI TX38D91VC1FAB LCD 15" TFT SXGA+ Hitachi TX38D91VC1FAB (spwg-B) LCD COAXIAL CABLE 15" FOR HITACHI SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
6M.T25V7.018 LK.15004.005 50.T25V7.018 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006
LCD MODULE 15" TFT SXGA+ LG LG150E02-A2P1 LCD 15" TFT SXGA+ LG LG150E02-A2P1 LCD COAXIAL CABLE 15" FOR LG SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"
6M.T25V7.019 LK.15008.004 50.T25V7.019 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006
CASE/COVER/BRACKET ASSEMBLY
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PARTNAME
Memory MEMORY SO-DIMM DDR266/256MB/0.14U /INFINEON HYS64D32020 GDL-7-B 256MB MICRON MT8VDDT3264HDG-265C3(16MX16) 256MB ELPIDA W30256A6EPI652A 512MB MICRON MT16VDDS6464HG-265B4 512MB INFINEON HYS64D64020GBDL-7-B 64MX64 (.14U) FAN FAN KN.25602.001 KN.25604.004 KN.25609.001 KN.51204.002 KN.51202.003 31.T25V7.001
LCD SCREW CUSION RUBBER LCD SCREW FLAT RUBBER SCREW I3*3.5M-NIH(M3L3.5) SCREW NUT IO SCREW CPU NUT ZG1S(MBZG1001,REV3A)
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CATEGORY SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS
PARTNAME SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M2.5X5.0-I-NI-NYLOK SCREW I2.5*2.5M-BNIH(4.5,0.8) SCREW M2.5X3-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW I2.5*4M-BKAGHY(M2.5L4) SCREW M2.5*5-I(BNI)(NYLOK) SCREW I2.5*6M-BNIHY(M2.5L6 I) SCREW M2.5*7-I(NI,NYLOK) SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW BI2*5TA-BNIH(4,0.6) SCREW I2*6M-NIHY(3.5,0.4)
PART NO. 86.T23V7.003 86.T25V7.008 86.T23V7.010 86.T23V7.007 86.T25V7.012 86.T25V7.013 86.T25V7.014 86.T25V7.015 86.T25V7.016 86.T23V7.013 86.T23V7.014 86.T25V7.019 86.T25V7.020
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Appendix A
800LCi
PM 1.3G
15.0 SXGA+
2x256M
24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD
800LCi
PM 1.3G
15.0 SXGA+
1x256M
40G
11a/b; 11b
800XC
PM 1.3G
14.1 XGA
1x256M
30G
800XC i
PM 1.3G
14.1 XGA
1x256M
40G
11b
802LCi
PM 1.5G
15.0 SXGA+
1x256M
60G
11b
802LCi
PM 1.5G
15.0 SXGA+
1x512M
11a/b
803LCi
PM 1.6G
15.0 SXGA+
2x256M
11b
803LCi
PM 1.6G
15.0 SXGA+
1x256M
60G
11b
803LCi
PM 1.6G
15.0 SXGA+
1x512M
11a/b
803LCi
PM 1.6G
15.0 SXGA+
1x512M
11b
Appendix A
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Main Features
Intel Pentium M Processor 1.3 GHz ~ 1.6GHz or higher; featuring Intel Enhanced SpeedStepTM technology Intel 885PM (ODEM) + ICH4 chipset 256MB DDR266 SDRAM, upgradeable to 2GB on dual soDIMM sockets 14.1" XGA TFT LCD with 1024 X 768 pixel, 16.7 million colors; 15.0" SXGA+ TFT LCD with 1400 X 1050 pixel, 16.7 million colors; 15.0" UGA TFT LCD with 1600 X 1200 pixel, 16.7 million colors 30GB or higher capacity Enhanced-IDE hard disk Acer Media Bay hot-swappable 8X DVD ROM or 24X DVD/CD-RW combo or DVD-RW drive module Embedded 10/100 Mbps Fast Ethernet; Integrated Intel Pro/Wireless 2100 or Intel Pro/wireless 2100A network connection; Integrated BluetoothTM 56K ITU V.92 data/fax software modem (Wake-on-Ring ready) ACP 1.0b Power Management; 65Wh li-oh battery pack; 5.5-hour battery life; 1.5-hour rapidcharge; 3.5-hour charge-in-use FineTouch keyboard with 5o curve; built-in touchpad with ergonomic buttons and 4-way integrated scroll keys; hotkey controls; 4 launch keys and 2 programmable keys Microsoft Windows XP operating system / Windows 2000 operating system
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Appendix B
Appendix B
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Specifications D-Link Fast Ethernet DFE-650 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card FNW-3602-TX SCSI Adaptec SlimSCSI APA-1450A Card Adaptec SlimSCSI APA-1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN + Modem Card: 3COM 10/100 LAN+56k Modem Card (3CXFEM656C) Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport CardBus + HDD Travel HDD 3.2GB + Passport CardBus /ACCURITE IEEE 1394 CardBus Card Compag 1394 CardBus Card Billionton 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: Gemtek Wireless LAN Card COMPAQ Wireless LAN Card BlueTooth Card: 3Com BlueTooth Card(3CRWB6096) MMC Card Apacer 64MB MS Card Sony 64MB Apacer 128MB SD Card Apacer 128MB SM Card Apacer 64MB SunDisk 128MB CF Card
Appendix B
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Item Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse:
Specifications
Microsoft Optical USB Mouse TARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 Intel YC72 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB CD-ROM: IOMega ZIP CD650 USB CDR/W : YAMAHA CRW-70 PHILIPS JR24CDRW/17 USB Printer: HP DeskJet 930C HP DeskJet 840C USB FDD: MIC USB FDD YD-8U10 Logitec USB FDD Teac USB FDD Y-E Data USB FDD Sharp USB FDD USB LAN: NEC C&C-15R1 Billionton USB-10/100 FastEthernet USB-100B LINKSYS USB LAN USB Zip: Iomega USB ZIP 250 USB Scanner: HP ScanJet 5300C HP ScanJet 4100C
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Specifications
General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EXTREME Logitech WingMan RUMBLEPAD USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V.90 56Kbps Fax/Modem / JATON USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB AUDIO JACKS JS-100 Jazz 3D Speaker J-S 3D Speaker /J-2201W J-S 3D Speaker /J-2202 SANYO 3D Speaker SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone MIC. Game Condenser MIC. EM-420T Dynamic MIC. Harry Potter Star Wars Rogue Squadron Diablo II Quake III World of Warcraft II Access Point S/W Intel Access Point Microsoft Office 2K Microsoft Office XP Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002 Bluetooth Port Replicato Bluetooth PDA: Fujisu SIMEMS PAD Pocket L00X Buletooth mobile phone: Sony Ericsson Acer Port Replicator
Appendix B
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Specifications D-Link Fast Ethernet DFE-650 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card FNW-3602-TX SCSI Adaptec SlimSCSI APA-1450A Card Adaptec SlimSCSI APA-1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN + Modem Card: 3COM 10/100 LAN+56k Modem Card (3CXFEM656C) Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport CardBus + HDD Travel HDD 3.2GB + Passport CardBus /ACCURITE IEEE 1394 CardBus Card Compag 1394 CardBus Card Billionton 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: Gemtek Wireless LAN Card COMPAQ Wireless LAN Card BlueTooth Card: 3Com BlueTooth Card(3CRWB6096) MMC Card Apacer 64MB MS Card Sony 64MB Apacer 128MB SD Card Apacer 128MB SM Card Apacer 64MB SunDisk 128MB CF Card
Appendix B
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Item Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse:
Specifications
Microsoft Optical USB Mouse TARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB CD-ROM: IOMega ZIP CD650 USB CDR/W : YAMAHA CRW-70 PHILIPS JR24CDRW/17 USB Printer: HP DeskJet 930C HP DeskJet 840C USB FDD: MIC USB FDD YD-8U10 Logitec USB FDD Teac USB FDD Y-E Data USB FDD Sharp USB FDD USB LAN: NEC C&C-15R1 Billionton USB-10/100 FastEthernet USB-100B LINKSYS USB LAN USB Zip: Iomega USB ZIP 250 USB Scanner: HP ScanJet 4100C USB HUB: PCI USB HUB
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Specifications General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EXTREME USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V.90 56Kbps Fax/Modem / JATON USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB
AUDIO JACKS
JS-100 Jazz 3D Speaker J-S 3D Speaker /J-2201W J-S 3D Speaker /J-2202 SANYO 3D Speaker SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone
MIC. Game
Condenser MIC. EM-420T Dynamic MIC. Harry Potter Diablo II Quake III World of Warcraft II
Intel Access Point Microsoft Office 2K Microsoft Office XP Microsoft Project 2000(TW) Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002
Bluetooth PDA: Fujisu SIMEMS PAD Pocket L00X Buletooth mobile phone: Sony Ericsson Acer Port Replicator
Appendix B
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Appendix C
Service guides for all models User's manuals Training materials Bios updates Software utilities Schematics Spare parts lists Chips TABs (Technical Announcement Bulletin) Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer's latest models
The service repair section provides you with downloadable information on:
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C
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Index A
28 ACPI 1.0a 22
AC Adapter AFLASH Utility Audio
D
DIMM
22 23
Combinations
44
25, 26
B
Battery
27 51 22 22
22
50 49
47
package
Procedure Flowchart
password control
3 24
DVD-ROM Interface
E
33 22 38 40
Error Symptom-to-Spare Part Index External CD-ROM Drive Check
69
64
33?? 34
F
1 features 97
Features Flash Utility
39 System Information 34 System Security 43 Board Layout 4 Bottom View 5 Top View 4
Startup Configuration
44 79
H
23, 26 HDD 23, 26 Hot Keys 13
Hard disk
C
Cache controller size
I
22
Indicators
12 75
22 12
Intermittent Problems
caps lock on indicator Core logic CPU core voltage package type
K
Keyboard
26 22
26 65
22
L
L2 cache
22
22
Index
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LAN/Modem Combo
23
T
Temperature
M
Machine Disassembly
29 99
47
67 Troubleshooting 63
Touchpad Check
U
Undetermined Problems
N
num lock on indicator
76
utility
12
BIOS
33??
O
Online Support Information
V
109
Video
25
P
Panel
25 Video controller 26
Resolutions
6 11 6 9 9 25
W
Windows 2000 Environment Test
100
12
R
79 RTC 26
RMA
S
Second Level Cache Super I/O System Block Diagram Layout
22
26 3 64
4 22 1
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Index
113