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Acer Travelmate 800 Series: Service Guide

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0% found this document useful (0 votes)
146 views121 pages

Acer Travelmate 800 Series: Service Guide

Uploaded by

mohzgo
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 121

SG_TM800.

book

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Acer TravelMate 800 Series


Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: VD.T25V7.001 PRINTED IN TAIWAN

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Revision History
Please refer to the table below for the updates made on TravelMate 800 service guide.

Date

Chapter

Updates

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Copyright
Copyright 2003 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.

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Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.

WARNING

CAUTION

IMPORTANT

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Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

2.

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Table of Contents
Chapter 1 System Specifications 1
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Left Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 E-Mail Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Touchpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Hardware Specifications and Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 2

System Utilities

33
33 34 35 36 38 39 42 43 44 45

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Navigating the BIOS Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 3

Machine Disassembly and Replacement

47
48 48 49 52 52 52 52 53 53 55 55 57 57 58

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the ODD Module / HDD Module / Memory / Wireless LAN card . . . . . . Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Wireless LAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the LCD Module / Keyboard / Function Keyboard . . . . . . . . . . . . . Removing the Function Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Table of Contents
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Modem / Bluetooth Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling External Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 58 58 59 61 61 61

Chapter 4

Troubleshooting

63
64 64 64 65 65 65 67 67 68 69 70 72 75 76 77

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard or Auxiliary Input Device Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power System Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Chapter 5 Appendix A

FRU (Field Replaceable Unit) List Model Definition and Configuration

79 96

TravelMate 800 Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Appendix B

Test Compatible Components

99

Microsoft Windows XP Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Microsoft Windows 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Appendix C Index

Online Support Information

109 111

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Chapter 1

System Specifications
Features
This computer was designed with the user in mind. Here are just a few of its many features:

Performance

Intel Pentium M Processor, 1.3 GHz ~ 1.6GHz Intel 885PM (ODEM) + ICH4 chipset 2 memory slots supporting DDR266 SDRAM (PC-2100), upgradeable to 2GB 30 GB or higher capacity Enhanced-IDE hard disk Microsoft Windows XP operating system / Windows 2000 operating system

Display

The 14.1" XGA TFT LCD with 1024 x 768 pixel resolution, 16.7 million colors The 15.0" SXGA+ TFT LCD with 1400 x 1050 pixel resolution, 16.7 million colors The 15.0" UXGA TFT LCD with 1600 x 1200 pixel resolution, 16.7 million colors TravelMate 800 series notebook computer features an accelerated graphics port (AGP) video system in the ATI Mobility Radeon 9000 chipset. This provides a robust solution and enables high quality video output. Simultaneous LCD, external monitor or projector display

Multimedia

Build-in optical drive (CD-ROM, DVD-ROM, or DVD/CD-RW combo drive) 14.1" or 15.0" XGA, SXGA+ or UXGA TFT LCD Panel Build-in stereo speakers Audio input and output jacks Built-in internal microphone

Connectivity

Built-in 10/100 Mbps Ethernet connection Built-in 56Kbps fax/data modem 4 Universal Series Bus (USB) ports

Human-centric design and ergonomics


All-in-one design (incorporating hard drive and optical drive) Rugged, yet extremely portable, construction Stylish appearance Full-size keyboard with 4 programmable launch keys Comfortable palm rest area with well-positioned touchpad

Expansion

Upgradeable memory modules and hard disk PC card slot enables a range of add-on options

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Keyboard and Pointing Device


84-/85-/88-key Windows keyboard Ergonomically-centered touchpad pointing device

I/O Ports

One PCMCIA slot (type II or type III) One RJ-11 modem jack (V.90, 56K) One RJ-45 network jack (Ethernet 10/100 mbps) One DC-in jack One parallel port (ECP/EPP compliant) One VGA (external monitor) port One headphone-out jack (3.5mm minijack) One microphone-in jack (3.5mm minijack) One line-in jack (3.5mm minijack) Four Universal Serial Bus (USB) ports One easy replicator port One TV-out port One IEEE-1394 port One Smart Card slot

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Block Diagram

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Board Layout
Top View

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17

TV-out connector VGA port LCD cable connector Internal microphone connector Parallel port Easy replicator port LAN connector Modem connector Adapter connector CD/DVD-ROM module connector Battery connector DIMM socket 1 Keyboard FFC connector Touchpad FFC connector Battery connector HDD module connector Speaker connector

18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33

Cardbus connector IEEE-1394 connector USB port USB port USB port USB port Fan connector CPU socket ODEM (North Bridge) BIOS EC/KBC 87591 OZ711MI TSB43AB21 BCM4401 ATI Mobility Radeon 9000 Lid close switch

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Bottom View

1 2 3 4 5 6 7

Internal microphone cable connector Super I/O PC87391 MDC connector Modem cable connector DIMM socket 2 Smart Card connector Mini-PCI socket

8 9 10 11 12 13

South Bridge (ICH4-M) Internal microphone cable connector Headphone jack External microphone jack Line-in jack RTC Battery socket

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Outlook View
A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front Open View

# 1 2 3 4

Icon

Item Display screen Power button Touchpad Click buttons (left, center and right) Palmrest Keyboard Status indicators Launch keys Microphone

Description Also called LCD (liquid-crystal display), displays computer output. Turns on the computer. Touch-sensitive pointing device which functions like a computer mouse. The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button. Comfortable support area for your hands when you use the computer. Inputs data into your computer. LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components. 4 buttons that be programmed to launch Internet browser, Email program and to start frequently used applications. Internal microphone for sound recording.

5 6 7 8 9

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Front Panel

# 1 2 3

Icon Speaker

Item Outputs sound. Bluetooth button Bluetooth indicator

Description Starts (optional) Bluetooth functionality. Indicates that (optional) Bluetooth is enabled.

4 5

InviLink button InviLink indicator

Opens (optional) wireless connectivity. Indicates status of (optional) wireless communication.

6 7

Latch Infrared port

Latch for opening and closing the laptop. Interfaces with infrared devices (e.g., infrared printer, IRaware computer). Lights orange when the battery is charging. Lights green when the battery is full. Lights green when the power is on and orange when the computer is in standby mode.

Battery indicator

Power status indicator

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Left Panel

# 1

Icon

Item Four (4) USB 2.0 ports

Description Connect to Universal Serial Bus devices (e.g., USB mouse, USB camera). Connects to IEEE 1394 devices.

IEEE 1394 port

3 4 5

Smart Card slot Line-in jack Microphone Jack

Slot for Smart Card interface with pre-boot authentication system. Accepts audio line-in devices (e.g., audio CD player, stereo walkman). Accepts input from external microphones.

Headphone/ Speaker/ Line-out jack PC Card eject button PC Card slot

Connect to headphones or other line-out audio devices (speakers). Ejects the PC Card from the slot. Accepts one Type II 16-bit PC Card or 32-bit CardBus PC Card.

7 8

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Right Panel

# 1 2 3 4 5

Icon

Item AcerMedia drive AcerMedia indicator Eject button Emergency eject slot Power jack

Description Houses a removable media drive module. Lights up when the AcerMedia drive is active. Ejects the drive tray. Ejects the drive tray when the computer is turned off. Connects to an AC adapter.

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Rear Panel

# 1

Icon

Item Modem jack

Description Connects to a phone line.

Network jack

Connect to an Ethernet 10/100-based network.

Expansion port

Connects to I/O port replicator or EasyPort expansion devices.

Parallel port

Connects to a parallel device (e.g., parallel printer).

External display port

Connects to a display device (e.g., external monitor, LCD projector). Connects t a television or display device with S-video input. Connects to a Kensington-compatible computer security lock.

6 7

S-video Security keylock

10

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Bottom Panel

# 1 2 3 4 5 6 7 8 9 10 11

Icon

Item AcerMedia bay release latch AcerMedia bay Battery bay Battery release latch Battery lock Mini-PCI slot Hard disk protector Hard disk bay Memory compartment Cooling fan Personal identification slot

Description Unlatches the AcerMedia drive for removing the optical drive. Houses an AcerMedia drive module. Houses the computers battery pack. Unlatches the battery to remove the battery pack. Locks the battery in place. Slot for adding mini-PCI cards. Protects the hard disk from accidental bumps and vibration. Houses the computers hard disk (secured by a screw). Houses the computers memory. Helps keep the computer cool. Note: Dont cover or obstruct the opening of the fan. Insert a business card or similar-sized identification card to personalize your computer.

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Indicators
The computer has three easy-to-read status indicators below the display screen, and two on the front of the computer.

The Battery and Power status indicators are visible even when you close the display.
Icon Function Caps lock Description Lights when Caps Lock is activated.

Num lock

Lights when Num Lock is activated.

Media Activity

Lights when the disc or AcerMedia is activated.

Battery

Lights orange when the battery is charging. Lights green when the battery is full.

Power

Lights green when the power is on and orange when the computer is in standby mode.

12

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Lock Keys
The keyboard has three lock keys which you can toggle on and off.

Lock Key Caps Lock Num lock (Fn-F11) Scroll lock (Fn-F12)

Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. Scroll Lock (Fn-F12)When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.

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Embedded Numeric Keypad


The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys

Num Lock On Type numbers in a normal manner. Hold Shift while using cursor-control keys. Hold Fn while typing letters on embedded keypad.

Num Lock Off Hold Fn while using cursor-control keys. Type the letters in a normal manner.

14

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Windows Keys
The keyboard has two keys that perform Windows-specific functions.

Key Windows logo key

Icon

Description Start button. Combinations with this key perform shortcut functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) Shift + + M (Undoes Minimize All)

+ R (Displays the Run... dialog box) Application key Opens a context menu (same as a right-click).

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Hot Keys
The computer employs hot keys or key combinations to access most of the computers controls like screen brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

Hot Key Fn-F1

Icon

Function Hot key help

Description Displays help on hot keys.

Fn-F2

Setup

Accesses the computers configuration utility.

Fn-F3

Power management scheme toggle

Switches the power management scheme used by the computer (function available if supported by operating system). See Power management on page 25. Puts the computer in Sleep mode. See Power management on page 25.

Fn-F4

Sleep

Fn-F5

Display toggle

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor. Turns the display screen backlight off to save power. Press any key to return. Turns the internal touchpad on and off.

Fn-F6

Screen blank

Fn-F7

Touchpad toggle

Fn-F8

Speaker toggle

Turns the speakers on and off.

Fn-

Volume up

Increases the speaker volume.

Fn-

Volume down

Decreases the speaker volume.

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Hot Key Fn-

Icon

Function Brightness up

Description Increases the screen brightness.

Fn-

Brightness down

Decreases the screen brightness

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The Euro Symbol


If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard.

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows Millennium Edition and Windows 2000, follow the steps below: 1. 2. 3. 4. Click on Start, Settings, Control Panel. Double-click on Keyboard. Click on the Language tab. Verify that keyboard layout used for En English (United States) is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK. If not, select and click on Properties; then select United States-International and click on OK. 5. Click on OK.

To verify the keyboard type in Windows XP, follow the steps below: 1. 2. 3. 4. Click on Start, Control Panel. Double-click on Regional and Language Options. Click on the Language tab and click on Details. Verify that the keyboard layout used for "En English (United States)" is set to United States-International. If not, select and click on ADD; then select United States-International and click on OK. 5. Click on OK.

To type the Euro symbol: 1. 2. Locate the Euro symbol on your keyboard. Open a text editor or word processor.

3. Hold Alt Gr and press the Euro symbol. NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

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Launch Keys
Located above the keyboard are five buttons. The left-most button is the power button. To the right of the power button are the four launch keys. They are designated as the mail button, the web browser button, and two programmable buttons (P1 and P2).

Launch Key Email Web browser P1 P2 Email application Internet browser application User-programmable User-programmable

Default application

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E-Mail Detection
Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have the option to enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box. The POP3 Server is the mail server where you get your email.

Aside from the email checking function, there is a mail button that is used to launch the email application. It is located above the keyboard right below the LCD.

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Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Touchpad Basics
The following teaches you how to use the touchpad:

Move your finger across the touchpad to move the cursor. Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the touchpad produces similar results. Use the 4-way scroll (2) button (top/bottom/left and right) to scroll a page up, down, left or right. This button mimics your cursor pressing on the vertical and horizontal scroll bars of Windows applications.
Left Button Click twice quickly Click once Click and hold, then use finger to drag the cursor on the touchpad Click once Click and hold the button in the desired direction (up/ down/left/right) Right Button Scroll Button Tap Tap twice (at the same speed as double-clicking the mouse button) Tap once Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Function Execute Select Drag

Access context menu Scroll

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping harder will not increase the touchpads responsiveness. Chapter 1 21

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Hardware Specifications and Configurations


Processor
Item CPU type CPU package CPU core voltage Micro-FCPGA 1.484V/0.956V Specification Intel Pentium M 1.3GHz ~ 1.6GHz

BIOS
Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols Acer 1.0 Flash ROM 512KB PLCC ACPI 1.0b, APM 1.2, PC Card 95, SM BIOS 2.3, EPP/IEE 1284, ECP/IEEE 1284 1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VESA VGA BIOS, BBC2B, CD-ROM bootable, Windows keyboard Microsoft Simple Boot Flag Set by setup manual Specification

BIOS password control

Second Level Cache


Item Cache controller Cache size 1st level cache control 2st level cache control Built-in CPU 1MB Always enabled Always enabled Specification

System Memory
Item Memory controller Onboard memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package Memory module combinations Intel ODEM 0MB 2 sockets 512MB 1024MB Synchronous DRAM 133 MHz 3.3V 200-pin soDIMM You can install memory modules in any combinations as long as they match the above specifications. Specification

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Memory Combinations
Slot 1 0MB 0MB 0MB 0MB 128MB 128MB 128MB 256MB 256MB 256MB 512MB 512MB 512MB 1024MB 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 128MB 256MB 512MB 128MB 256MB 512MB 1024MB Slot 2 128MB 256MB 512MB 1024MB 256MB 384MB 640MB 384MB 512MB 768MB 640MB 768MB 1024MB 2048MB Total Memory

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface
Item Chipset Supports LAN protocol LAN connector type LAN connector location Broadcom BCM4401 10/100 Mbps RJ-45 Right side Specification

Model/Bluetooth Interface
Item Chipset Fax modem data baud rate (bps) Data modem data baud rate (bps) Supports modem protocol Modem connector type Modem connector location Bluetooth data baud rate (bps) Specification Agree Scorpio soft modem solution and CSR BC02 Bluetooth chipset 14.4K 56K V.92 RJ-11 Right side 11Mbps

Hard Disk Drive Interface


Item Vendor & Model Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed 1 4200 RPM 1 4200 RPM Toshiba 30G (MK3021GAS) 30000 512 2 Specification Fujitsu MHS2030AT 30000 512 2

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Hard Disk Drive Interface


Item Performance Specifications Buffer size Interface Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer rate (disk-buffer, Mbytes/s) DC Power Requirements Voltage tolerance 5V(DC) +/- 5% 5V(DC) +/- 5% 2048KB ATA-2/ATA-3/ATA-4/ATA-5 support 19.2 ~ 37.25 100 MB/sec. Ultra DMA mode-5 2048KB ATA-2/ATA-3/ATA-4/ATA-5 support 19.4 ~ 38.1 100 MB/sec. Ultra DMA mode-5 Specification

DVD-ROM Interface
Item Vendor & model name Performance Specification Transfer rate (KB/sec) Data Buffer Capacity Interface Applicable disc format DVD-ROM 8X QSI SDR-083 With CD Diskette Sustained: Typical 3.6 Mbytes/sec 512KBytes IDE/ATAPI DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-DA, CD-ROM (mode 1), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, Photo CD, Video CD, Enhanced CD, CD-TEXT, Karaoke CD, CD Plus, CD Extra, I-trax CD, CD-R and CD-RW Soft eject (with emergency eject hole) +5 V +/- 5 % With DVD Diskette Sustained: Typical 10.8 Mbytes/sec Specification

Loading mechanism Power Requirement Input Voltage

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Audio Interface
Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Realtek ALC202A Built-in Stereo 20 bits digital to analog converter 18 bits analog to digital converter Microsoft PC99, AC97 2.2, WLP2.0 audio requirement Line-in, CD, Video, AUX 8/16-bit, mono/stereo 44.1 KHz Yes Yes/2 DMA channel 0 DMA channel 1 IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11 Specification

Video Interface
Item Chip vendor Chip name Supports ZV (Zoomed Video) port Graphic interfacet Maximum resolution (LCD) Maximum resolution (CRT) ATI Mobility Radeon 9000 No 4X AGP (Accelerated Graphic Port) bus 1600*1200 1280*1024 Specification

Video Memory
Item Resolution Fixed or upgradeable Video memory size Fixed 64MB Specification

Parallel Port
Item Parallel port controller Number of parallel port Location Connector type Parallel port function control Supports ECP/EPP/Bi-directional (PS/2 compatible) Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) NS PC87391 1 Rear side 25-pin D-type connector, in female type Enable/Disable/Auto by BIOS setup Yes (set by BIOS setup) DMA channel 1 and 3 3BCh, 278h, 378h IRQ7, IRQ5 Specification

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IEEE 1394 Port


Item 1394 controller Number of 1394 port Location TI TSB43AB21 1 Left panel Specification

USB Port
Item USB Compliancy Level OHCI Number of USB port Location Serial port function control 2.0 USB 2.0 4 Left panel Enable/Disable/Auto by BIOS Setup Specification

PCMCIA Slot / Smart Card


Item PCMCIA controller Supports card type Number of slots Access location Supports ZV (Zoomed Video) Supports 32 bit CardBus OZ 711M1 Type-III/II One type-III Left side port YES (IRQ10) Specification

System Board Major Chips


Item System core logic Super I/O controller Audio controller Video controller Hard disk drive controller Keyboard controller RTC Intel 855PM NS PC87391 Realtek ALC202A ATI Mobility Radeon 9000 Intel ICH4-M NS 87591 Intel ICH4-M Controller

Keyboard
Item Keyboard controller Keyboard vendor & model name Total number of keypads Windows 95 keys Internal & external keyboard work simultaneously NS 87591 NS 84-/85/88-key Yes Yes Specification

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Battery
Item Vendor & model name Battery Type Pack capacity Cell voltage Number of battery cell Package configuration Package voltage Sinplo / Sanyo Li-ion 4400mAH 3.7V/cell 8 4 cells in series, 2 series in parallel 14.8V Specification

LCD Inverter
Item Vendor & model name Input voltage (V) Input current (mA) Output voltage (Vrms, no load) Output voltage frequency (kHz) Output Current/Lamp 50 (min.) lout (min.) lout (max.) 3.0mA / 4.0mA 5.5mA / 6.5mA 700 (typ.) 61 (max.) Vadj = 0V Vadj = 3.3V Ambit T181064.00 8 (min.) 20 (max.) 520 (max.) Specification

NOTE: DC-AC inverter is used to generate very high AC voltage, the support to LCD CCFT backlight user, and is also responsible for the control of LCD brightness. Avoid touching the DC-AC inverter area while the system is on. LCD
Item Vendor & model name QDI QD141X1LH12 Specification LG LP150E02-A2P1 Hitachi TX38D81VC1CAB AU B150XG01 15.0 TFT SXGA (1400X1050) 16.7 million Keyboard hotkey No Yes 3.3 690 (typ.)

Mechanical Specifications LCD display area (diagonal, inch) Display technology Resolution Supports color Optical Specifications Brightness control Contrast control Suspend/Standby control Electrical Specifications Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) 3.3 660 (typ.) Keyboard hotkey No Yes 14.1 TFT XGA (1024x768) 16.7 million

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AC Adapter
Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz) Nominal voltages (Vrms) Inrush current Efficiency Output Ratings DC output voltage Noise + Ripple Output current Input rated voltage Input currentt Dynamic Output Characteristics Turn-on delay time Hold up time Over Voltage Protection (OVP) Short circuit protection Electrostatic discharge (ESD) Dielectric Withstand Voltage Primary to secondary Leakage current Regulatory Requirements 3000Vac (4242Vdc) 10mA for 1 second 100uA max (240Vac, 60Hz) Internal filter meets: 1. FCC class B requirements 2. VDE 243/1991 class B requirements 3. CISPR 22 class B requirements 4. VCCI class II requirements 3 sec. 5 ms min. (115Vac, input full load) 29 V Output can be shorted without damage +/- 15kV (at air discharge) +/- 8kV (at contact discharge) +18.8V~20.0V including the effects of line voltage variation, load current, ripple and noise 400mvp-p(20MHz bandwidth) for resistor load 0~3.95A 100/240V 1.5A @90Vac for Delta / 1.125A @90Vac for Lite-on <1.5A @ 90Vac <1.125A @ 180Vac 47 - 63 47 - 63 100 - 240 The maximum inrush current will be less than 75A and 188A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively. It should provide an efficiency of 83% minimum, when measured at maximum load under 115V(60Hz) Specification Delta 75W ADP-75FB A(WPFC) 3P Lite-on 75W PA 1750-02CA(WPFC) 3P

Power Management
Power Saving Mode Standby Mode Waiting time specified by the System Standby value or the operating system elapses without any system activity. Or When the computer is about to enter Hibernation mode (e.g. during a battery-low condition), but the Hibernation file is invalid or not present. Phenomenon The Sleep indicator lights up

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Power Saving Mode Hibernation Mode When customized functions for power management are set to Hibernation and the corresponding action is taken. Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. Hard Disk Standby Mode Hard disk is idle within a specified period of time All power shuts off

Phenomenon

The display shuts off

Hard disk drive is in standby mode. (spindle turned-off)

Environmental Requirements
Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Non-operating (packed) 5~500Hz: 1.0Grms (random) 5~500Hz: 2.16Grms (random) 5~500Hz: 2.16Grms (random) 0% to 90% RH, non-condensing 20% to 90% RH, non-condensing (unpacked) Non (storage package) 0 ~ +40C -20 ~ +60C(unpacked) Non (storage package) Specification

Mechanical Specification
Item Dimensions Weight I/O Ports Specification 320 (W) x 262 (D) x 34 (H) for 14.1 inch model; 320 (W) x 267 (D) x 35 (H) for 15.0 inch mode 2.9Kg (6.4 lbs) for 14.1 inch model; 3.1Kg (6.8 lbs) for 15.0 inch model 4 USB ports, 1 VGA (external monitor) port, 1 microphone-in jack, 1 headphone-out jack, 1 Line-in jack, 1 RJ-11 modem jack, 1 RJ-45 Ethernet jack, 1 PCMCIA (type II or type III) slot, 1 parallel port (ECP/ EPP compliant), 1 DC-in jack for AC adapter, 1 easy replicator port, 1 1394 port, 1 Smart Card slot, and 1 TV-out port One Plastic Power Mode LED, Battery Charge LED, Caps Lock, Num Lock, Media Activity LED, Bluetooth Activity and Wireless LAN Activity Power

Drive Bays Material Indicators Switch

Memory Address Map


Memory Address 00100000h-000F0000h 000CD000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h 128 KB 640KB 512 KB Size VGA BIOS Video memory (VRAM) Conventional memory Function System BIOS

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I/O Address Map


I/O Address 000-00F 020-021 040-043 060, 064 061 040B 061 070-073 080-08F 0A0-0A1 0C0-0DF 66, 62 0F0-0FF 170-177 1F0-1F7 220-22F 240-24F 278-27F 378,37A 3B0-3BB 3C0-3DF 3F0h-3F7 3F0-3F7 480-48F, 4D6 4D0-4D1 CF8-CFF DMA controller-1 Interrupt controller-1 Timer 1 Keyboard controller 38859 chip select System speaker out DMA controller-1 System speaker Real-time clock and NMI mask DMA page register Interrupt controller-2 DMA controller-2 Power management controller Numeric data processor 2nd EIDE device (CD-ROM) select 1st EIDE device (hard drive) select Audio Audio (optional) Parallel port 3 Paraller port 1 Video Controller Standard Floppy Disk Controller Floppy disk controller DMA controller-1 PCI configuration register Function

IRQ Assignment Map


Interrupt Channel IRQ00 IRQ01 IRQ03 IRQ04 IRQ05 IRQ06 IRQ07 IRQ08 IRQ09 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System Timer Keyboard IrDA Fast Infrared Port Communications Port (COM1) LAN, USB Free Free System CMOS / realtime clock SCI IRQ used by ACPI bus, Wireless LAN USB, Modem, VGA, MultiMedia Bay, 1394, Audio O2 Micro Smart CardBus Reader Synaptics PS/2 port pointing device Numeric data processor 1st EIDE device (hard disk) 2nd EIDE device (CD-ROM drive) Function(Hardware)

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DMA Channel Assignment


DMA Channel DRQ0 DRQ1 DRQ2 DRQ3 DRQ4 DRQ5 DRQ6 DRQ7 Reserved IrDA Fast Infrared Port Reserved ECP printer port (LPT1) DMA controller Reserved Reserved Reserved Function (Hardware)

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Chapter 2

System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. The setup function can only be invoked by pressing F2 when Press <F2> to enter Setup message is prompted on the bottom of screen during POST.

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Navigating the BIOS Utility


There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions:

To choose a menu, use the cursor left/right keys. To choose a parameter, use the cursor up/down keys. To change the value of a parameter, press F5 or F6. A plus sign (+) indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. This menu provides you the information of the system.

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Info.

Parameter IDE1 Model Name

Description Shows the Model name of HDD installed on Primary IDE master. The hard disk model name is automatically detected by the system. If there is no hard disk present or unknown type, None should be shown on this field. Shows the Serial number of HDD installed on Primary IDE master. If no Hard disk or other devices are installed on Primary IDE master, then it will display a blank line. This field displays the serial number of this unit UUID=32bytes, visible when an internal LAN device is present

IDE1 Serial Number Serial Number UUID Number

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Main
The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

NOTE: The screen above is for reference only. Actual values may differ.

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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter System Time System Date

Description Sets the system time. Sets the system date.

Format/Option Format: HH:MM:SS (hour:minute:second) System Time Format MM/DD/YYYY (month/day/ year) System Date

System Memory Extended Memory

This field reports the memory size of the system. Memory size is fixed to 640MB This field reports the memory size of the extended memory in the system. Extended Memory size=Total memory size-1MB This field reports the VGA memory size of the system. Memory size is fixed to 64MB. Determines if Customer Logo will be displayed or not; shows Summary Screen is disabled or enabled. Enabled: Customer Logo is displayed, and Summary Screen is disabled. Disabled: Customer Logo is not displayed, and Summary Screen is enabled. Option: Enabled or Disabled

Video Memory Fast Boot

Power on display

Auto: During power on process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode. Otherwise it will be in LCD only mode. Both: Simultaneously enable both the integrated LCD screen and the system's external video port (for an external CRT or projector).

Enabled or Disabled

LCD Auto Dim

Determines if the system will automatically dim the LCD brightness in order to save power when AC is not present.

Option: Enabled or Disabled

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

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System Devices
The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter Serial Port Parallel Port Mode Base I/O address Interrupt DMA channel Television type PS/2 Mouse Infrared Port (FIR)

Description Enables, disables or auto detects the serial port Enables, disables or auto detects the parallel port Sets the operation mode if the parallel port Set the base I/O address for the parallel port. Set the interrupt for the parallel port Set the DMA channel for the parallel port Select TV standard Enables, disables or auto detects the PS/2 mouse Enables, disables or auto detects the infrared port

Options Disabled/Enabled/Auto Disabled/Enabled/Auto Normal/Bi-directional/ECP/EPP 378h/278h/3BCh IRQ 5/IRQ 7 DMA 1/DMA 3 NTSC/PAL Disabled/Enabled/Auto Detect Disabled/Enabled/Auto

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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter User Password is Supervisor Password is HDD Password Is HDD Master ID Set User Password

Description Shows the setting of the uer password. Shows the setting of the administrator password

Option

Clear or Set Clear or Set

Press Enter to set the user password. When set, this password protects the BIOS Setup Utility from unauthorized access. Press Enter to set the administrator password. When set, this password protects the BIOS Setup Utility from unauthorized access. Allows the user to specify whether or not a password is required to boot.

Set Supervisor Password

Set HDD Password Password on boot

Disabled or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Set User Password / Set Supervisor Password


Follow these steps as you set the user or the supervisor password:

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1.

Move the cursor and highlight the Set Supervisor Password and press Enter , a window similar to the following is shown:

2.

Type a password in field Enter New Password. The password length can not exceeds 8 alphanumeric characters (0-9 or A-Z / a-z, not case sensitive). Re-enter password in field Confirm New Password for verification. If the verification is OK, a window similar to the following is shown, press enter to complete.

3.

After setting the password, the computer sets the Password parameter to "Set". 4. 5. If desired, you can opt to enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. If the current password entered does not match the actual current password:

If the new password and confirm new password strings do not match:

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Removing a Password
Follow these steps: 1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to the following is shown:

2. 3. 4.

Type the current password in the Enter Current Password filed and press "Enter". Press "Enter" twice without typing anything in the Enter Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to "Clear". When you have changed the settings, press ress F10 to save the changes and exit the BIOS Setup Utility.

Changing a Password
1. Move the cursor and highlight the Set Supervisor Password and press "Enter", a window similar to the following is shown:

2. 3. 4. 5. 6.

Type the current password in the Enter Current Password field and press "Enter". Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press "Enter" to complete password setting. After setting the password, the computer sets the Password parameter to "Set". If desired, you can opt to enable the Password on boot parameter. When you arre done, press F10 to save the changes and exit the BIOS Setup Utility.

Primary Harddisk Security


This feature is available to user when Supervisor password is set. Password can be written on HDD only when Supervisor password or user password is set and password on HDD is set to enabled. Supervisor Password is written to HDD when only Supervisor password is being set. User password is written to HDD when both passwords are set. When both Supervisor and user passwords are present, both passwords can unlock the HDD.

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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

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Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

The table below describes the parameters in this screen.

Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes

Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.

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BIOS Flash Utility


The BIOS flash memory update is required for the following conditions:

New versions of system programs New features or options Restore a BIOS when it becomes corrupted.

Use the Flash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash. NOTE: Please use the AC adaptor power supply when you run the Flash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Flash. 1. 2. 3. Prepare a bootable diskette. Copy the Phlash utilities to the bootable diskette. Then boot the system from the bootable diskette. The Flash utility has auto-execution function.

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System Diagnostic Diskette


This diagnostic diskette is for the Acer TravelMate 800 series notebook machine. You can find the utility in Service CD kit. To use the diagnostic programs, first create a bootable diskette. Extract the diagnostic utility to the bootable diskette. Then boot the system from the bootable (with diagnostic utility) diskette you create. This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions. New added description. Please pay attention to it. The diagnostics program we use for TravelMate 800 series is not exactly the same as PQA (Product Quality Assurance), the diagnostic program we used to employ in other model. The system diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, find it in the TravelMate 800 series service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

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Chapter 3

Machine Disassembly and Replacement


This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools:

Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Plastic flat head screwdriver Tweezers

Hex driver NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components. When you remove the stripe cover, please be careful not to scrape the cover.

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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system.

3. Remove the battery pack. NOTE: TravelMate 800 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

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Disassembly Procedure Flowchart


The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

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Screw List
Item A B C D E F G H I J K L M N O P Q SCREW NUT IO SCREW CPU NUT ZG1S(MBZG1001,REV3A) SCREW I3*3.5M-NIH(M3L3.5) SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M2.5X5.0-I-NI-NYLOK SCREW I2.5*2.5M-BNIH(4.5,0.8) SCREW M2.5X3-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW I2.5*4M-BKAGHY(M2.5L4) SCREW M2.5*5-I(BNI)(NYLOK) SCREW I2.5*6M-BNIHY(M2.5L6 I) SCREW M2.5*7-I(NI,NYLOK) SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW BI2*5TA-BNIH(4,0.6) SCREW I2*6M-NIHY(3.5,0.4) Description

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Removing the Battery Pack


1. 2. Press the battery lock and slide the battery latch. Then remove the battery pack.

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Removing the ODD Module / HDD Module / Memory / Wireless LAN card
Removing the ODD Module
1. Slide the optical disk drive latch and remove the optical disk drive.

Removing the HDD Module


1. 2. 3. Unscrew the 2 screws as shown. Remove the hard disk drive door. Remove the hard disk drive module.

Removing the Wireless LAN Card


1. 2. 3. 4. Unscrew the 1 screw that secures the mini PCI door. Remove the mini PCI door. Disconnect the right and the left wireless Lan antenna lines. Pop out and remove the wireless Lan card.

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Removing the Memory


1. 2. Unscrew the 1 screw that secures the Dimm door. Remove the Dimm door.

Removing the LCD Module / Keyboard / Function Keyboard


Removing the LCD Module
1. 2. 3. 4. 5. Remove the middle cover as shown. Disconnect the LCD cable. Unscrew the 2 screws that secure the LCD module on one side. Then unscrew the other 2 screws on the other side. Remove the entire LCD module.

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Removing the Keyboard


1. 2. 3. Unscrew the 2 screws, marked as "K", on the bottom panel holding the keyboard. Turn the main unit over and unscrew 3 screws on the front panel. Disconnect the keyboard cable from the main board as shown.

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Removing the Function Keyboard


1. 2. Unscrew 2 screws that secure the function keyboard. Then remove function keyboard from the main unit.

Disassembling the Main Unit


1. Disconnect the long touchpad FFC from the main board.

2.

Unscrew the 1 screw and detach the right wireless LAN antenna as shown.

3.

Then unscrew the other screw and detach the left wireless LAN antenna.

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4. 5. 6. 7. 8.

Disconnect the speaker cable. Unscrew 19 screws on the bottom panel as shown. Turn the main unit over and remove the 1 screw on the front panel. Remove the top cover lens. Detach the front bezel off the main unit.

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Removing the Touchpad


1. 2. Disconnect the short touchpad cable from the touchpad board. Disconnect the long touchpad FFC from touchpad board.

3.

Unscrew four screws and remove the touchpad board.

4.

Disconnect and remove the short touchpad cable as shown.

Removing the Memory


1. Pop up and remove the memory.

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Removing the Thermal Module


1. 2. 3. Disconnect the fan connector. Unscrew five screws that secure the thermal module. Remove the thermal module.

Removing the CPU


1. 2. Turn the CPU lock anti-clockwise with a flat screwdriver as shown. Remove the CPU from the main board.

Removing the Main Board


1. 2. 3. Disconnect the microphone cable. Unscrew 2 screws that secure the main board. Carefully remove the main board.

Removing the Modem / Bluetooth Card


1. 2. 3. Unscrew 2 screws that secure the modem/bluetooth combo card. Remove the modem/bluetooth combo card and disconnect the connector as shown. Disconnect the bluetooth antenna and modem cable from the modem/bluetooth combo card.

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Disassembling the LCD Module


1. 2. 3. 4. 5. Remove 4 screw pads as shown. Unscrew the 4 screws holding the LCD bezel. Detach LCD bezel carefully from LCD module as shown. Disconnect LCD inverter from the LCD module cautiously. Unscrew 10 screws holding the LCD brackets to the LCD panel, 5 on each side.

6.

Take LCD out of LCD panel.

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7. 8. 9.

Unscrew 4 screws holding the right and the left LCD brackets, 2 on each side. Remove the right and the left LCD brackets as shown. Tear off electric conductive tape that secures the LCD wire, and disconnect the LCD wire.

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Disassembling External Modules


Disassembling the ODD Module
1. Remove 6 screws that secure the ODD module as shown.

2. 3. 4. 5. 6.

Slide the optical disk drive out off the ODD bracket. Remove the ODD board from the ODD bracket. Use a pin to press the emergency eject slot to open the ODD as shown. Unscrew the 1 screw holding the ODD door. Remove the ODD door.

Disassembling the HDD Module


1. 2. Remove 4 screws holding the HDD bracket. Take out the hard disk drive.

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Chapter 4

Troubleshooting
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 800 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failed symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. If any problem occurs, you can perform visual inspection before you fellow this chapters instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal. 4. After you perform visual inspection you can also verify the following: ask the user if a password is registered and, if it is, ask him or her to enter the password. verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction. make sure all optional equipment is removed from the computer. make sure the floppy disk is empty. 5. Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST detects an error and displayed messages on screen. The diagnostic test detected an error and displayed a FRU code. Other symptoms (i.e. LCD display problems or others). Symptoms cannot be re-created (intermittent problems).

Go To Power System Check on page 65. Power-On Self-Test (POST) Error Message on page 69 Undetermined Problems on page 76 Error Message List on page 70 System Diagnostic Diskette on page 45 Power-On Self-Test (POST) Error Message on page 69 Use the customer-reported symptoms and go to Power-On SelfTest (POST) Error Message on page 69 Intermittent Problems on page 75 Undetermined Problems on page 76

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System Check Procedures


External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. See System Diagnostic Diskette on page 45 for details. 1. 2. 3. 1. 2. 3. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step. Boot from diagnostic program (seeSystem Diagnostic Diskette on page 45) If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board. Reconnect the external diskette drive module. Replace the external diskette drive module. Replace the main board.

If the error still remains:

External CD-ROM/DVD-ROM Drive Check


Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CDROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1. Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk. Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive. Boot from the diagnostics diskette and start the diagnostics program (refer to System Diagnostic Diskette on page 45.) See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test. Follow the instructions in the message window. Reconnect the CD-ROM/DVD-ROM module. Replace the CD-ROM/DVD-ROM module. Replace the main board.

2. 3. 4. 5. 1. 2. 3.

If an error occurs, reconnect the connector on the main board. If the error still remains:

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Keyboard or Auxiliary Input Device Check


Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test. See System Diagnostic Diskette on page 45 for more details. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. Reconnect the keyboard cables. Replace the keyboard. Replace the main board.

The following auxiliary input devices are supported by this computer:


Embedded Numeric Keypad External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware BurnIn Test V.3.0. You may test the memory with this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check


To verify the symptom of the problem, power on the computer using each of the following power sources: 1. 2. 3. Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack. Check the Power Adapter on page 66 Check the Battery Pack on page 67

If you suspect a power problem, see the appropriate power supply check in the following list:

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Check the Power Adapter


Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: 19V Pin 2: 0V, Ground

1. 2.

If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following:

Replace the main board. If the problem is not corrected, see Undetermined Problems on page 76.

If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always indicate a defect.

3. 4.

If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation. If the operational charge does not work, see Check the Power Adapter on page 66.

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Check the Battery Pack


To check the battery pack, do the following: From Software: 1. 2. 3. 4. 1. 2. 3. 4. Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging. Power off the computer. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). If the voltage is still less than 7.5 Vdc after recharging, replace the battery. If the voltage is within the normal range, run the diagnostic program.

From Hardware:

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer. If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack. If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check
If the touchpad doesnt work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. 2. 3. 4. 5. 6. 7. After rebooting, run Touch pad/PS2 Mode Driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly. If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged. Replace switch board. If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check
1. 2. Connect an external display to the computers external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p to switch to the external display. If the external display works fine, the internal LCD may be damaged. Then perform the following steps: Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step. Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step. Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem Chapter 4 67

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still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check
To determine if the computers built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level. 1. Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step. Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board. Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step. If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers. If the problem still occurs, then replace the main board.

2. 3. 4.

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Power-On Self-Test (POST) Error Message


The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 76. The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function. NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error.

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Index of Error Messages


Error Message List
Error Messages 0200 Failure Fixed Disk FRU/Action in Sequence Hard disk error detected. Check to see if fixed disk is attached properly. Enter the BIOS Setup Utility and verify the hard disk is detected. 0211 Keyboard error 0212 Keyboard Controller Failed 0213Keyboard locked - Unlock key switch 0220 Monitor type does not match CMOS - Run SETUP 0230 System RAM Failed at offset: nnnn 0231 Shadow RAM Failed at offset: nnnn see Keyboard or Auxiliary Input Device Check on page 65. see Keyboard or Auxiliary Input Device Check on page 65. May require replacing the keyboard controller. Unlock the system to proceed. Display device mismatch. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart the computer. Shadow RAM test failed Main board System RAM test failed Main board 0232 Extended RAM Failed at address line: nnnn Extended RAM test failed Main board 0250 System battery is dead - Replace and run SETUP 0251 System CMOS checksum bad - Default configuration used CMOS clock battery needs to be replaced. Replace the battery and run BIOS Setup Utility to reconfigure system time, then reboot system. CMOS has been corrupted or modified incorrectly. Run BIOS Setup Utility and verify the parameters; then save and restart the computer. Check the system battery. 0260 System timer error System timer test fiailed, and the main board needs to be repaired. Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board 0270 Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board 0280 Previous boot incomplete - Default configuration used Previous boot-up was not copleted successfully. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart the computer. RTC battery Main board 0281 Memory size found by POST differed from EISA CMOS 02B0 Diskette drive A error Run Load Setup Defaults in BIOS Setup Utility. Main board Drive A: or B: is present but fails the BIOS POST diskette tests. Check the drive is defined with the proper diskette type in BIOS Setup Utility Check if the diskette drive is attached correctly. See External Diskette Drive Check on page 64. 02B2 Incorrect Drive A type - run SETUP 02D0 System cache error - Cache disabled Type of floppy drive A: not correctly identified in Setup. Main board RAM cache failed and BIOS disabled the cache. On older boards, check the cache jummpers. You may have to replace the cache. Main board

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Error Message List


Error Messages 02F0 CPU ID 02F4 EISA CMOS not writeable 02F5 DMA Test Failed 02F6 Software NMI Failed 02F7 Fail-Safe Timer NMI Failed Invalid System Configuration Data Main board System unable to write to EISA CMOS. Main board System unable to write to DMA (Direct Memory Access) registers. Main board System unable to generate software NMI (Non-Maskable Interrupt). Main board Fail-Safe Timer takes too long. Main board Error with NVRAM (CMOS) data. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart your computer. Main board Operating system not found Operating system cannot be found on the boot device. Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart the computer. Recover hard disk. Reinstall the operating system. Parity Check 1 nnnn Parity error found on system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays. Parity error found on I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays . FRU/Action in Sequence CPU socket number for Multi-Processor error.

Parity Check 2 nnnn

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Index of Symptom-to-FRU Error Message


LCD-Related Symptoms
Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Action in Sequence Enter BIOS Utility to execute Load Setup Defaults on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD cable LCD inverter LCD Main board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed. Reconnect the LCD connector LCD cable LCD inverter LCD Main board LCD inverter LCD cable LCD Main board

Indicator-Related Symptoms
Symptom / Error Indicator incorrectly remains off or on, but system runs correctly Inverter board Main board Action in Sequence Reconnect the inverter board

Power-Related Symptoms
Symptom / Error Power shuts down during operation Action in Sequence Power source (battery pack and power adapter). See Power System Check on page 65. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-on. Power source (battery pack and power adapter). See Power System Check on page 65. Battery pack Power adapter Hard drive & battery connection board Main board The system doesnt power-off. Power source (battery pack and power adapter). See Power System Check on page 65. Hold and press the power switch for more than 4 seconds. Main board Battery cant be charged See Check the Power Adapter on page 66. Battery pack Main board

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PCMCIA-Related Symptoms
Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence See System Diagnostic Diskette on page 45. Please run Sycard 32 Bit test. PCMCIA slot assembly Main board PCMCIA slot pin is damaged. PCMCIA slot assembly

Memory-Related Symptoms
Symptom / Error Memory count (size) appears different from actual size. DIMM Main board Action in Sequence

Speaker-Related Symptoms
Symptom / Error In Windows, multimedia programs, no sound comes from the computer. Audio driver Speaker Main board Internal speakers make noise or emit no sound. See Sound Check on page 68 Speaker Main board Action in Sequence See Sound Check on page 68

Power Management-Related Symptoms


Symptom / Error The system will not enter hibernation Hard disk drive Main board The system doesn't enter hibernation mode and four short beeps every minute. Press Fn+F4 and see if the computer enters hibernation mode. Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesnt enter standby mode after closing the LCD The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesnt go higher than 90%. LCD cover switch Main board Hard disk connection board Hard disk drive Main board LCD cover switch Main board Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board System hangs intermittently. Reconnect hard disk drives. Hard disk drive connector Main board Action in Sequence Keyboard (if control is from the keyboard)

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Peripheral-Related Symptoms
Symptom / Error System configuration does not match the installed devices. External display does not work correctly. Action in Sequence Enter BIOS Setup Utility to execute Load Setup defaults, then reboot system. Reconnect hard disk/CD-ROM/diskette drives. See System Diagnostic Diskette on page 45 See if there is an error beep. If there is an erro beep, then change main board. Power off. Then check if RAM CPU BIOS are well-connected. Press Fn+F5 three times slowly LCD FPC LCD inverter LCD USB does not work correctly USB device cable is firmly connected into the USB ports. Test one USB port each time. USB socket is firmly secured to the main board. Main board Print problems. Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board

Keyboard/Touchpad-Related Symptoms
Symptom / Error Keyboard (one or more keys) does not work. Keyboard Main board Touchpad does not work. Reconnect touch pad cable. Modem port is secured to the main board Touch pad FPC Audio/Touch pad board Main board Action in Sequence Reconnect the keyboard cable.

Modem-Related Symptoms
Symptom / Error Internal modem does not work correctly. Action in Sequence Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board. modem combo board Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see Undetermined Problems on page 76.

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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the diagnostic test for several times to isolate the problem. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors. If an error is detected by the main battery test, see Check the Power Adapter on page 66 If an error is detected by the display test, see Index of Symptom-to-FRU Error Message on page 72 . If an error is detected by the floppy disk drive test, see External Diskette Drive Check on page 64. If an error is detected by the keyboard test, see Keyboard or Auxiliary Input Device Check on page 65.

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Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power System Check on page 65): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:

Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards

4. 5. 6. 7.

Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

Main board LCD assembly

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Index of AFlash BIOS Error Message


Error Message Hardware Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low Action in Sequence See System Diagnostic Diskette on page 45 Reboot the system and then restest with this diskette. Turn off the power and restart the system. Make sure this AFlash BIOS diskette for this model. make sure to connect AC adapter make sure to install a highly charged battery, and reboot system.

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Chapter 5

FRU (Field Replaceable Unit) List


This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 800 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

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Exploded Diagram
THE SYSTEM

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LCD

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DVD ASSY

NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar. Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part. The parts on the exploded diagrams may be a slightly different from its actual looks.

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HDD (W/O HDD) ASSY

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CATEGORY ADAPTER

PARTNAME ADPATER DALTA 75W Delta ADP-75FBA PFC ADPATER LITEON 75W Lite-On PA-1750-02CA PFC

PART NO. AP.T2301.001 AP.T2303.001

BATTERY BATTERY SANYO LI-ION 8CELL 4400mAH SI-QT83 BATTERY SIMPLO LI-ION 8CELL (BATTERY PACK ZG14S2P, 4400mAH) BATTERY SANYO LI-ION 6CELL (MODEL NAME:3UF103450P-2-QC-20,3600 Mah) BT.T2303.001 BT.T2306.001 BT.T2303.002

BOARD MODEM BOARD AMBIT U98M005.05 MODEM /BLUETOOTH COMBO BOARD AMBIT T60M665.00 54.T23V7.001 54.T23V7.002

WIRELESS LAN BOARD (802.11b) INTEL WM3B2100 WIRELESS LAN BOARD (802.11a+b) INTEL WM3B7100 WIRELESS LAN BOARD (802.11a+b) AMBIT T60H677.01

54.T25V7.001 54.T25V7.002 54.T23V7.004

LAUNCH BOARD

55.T25V7.001

TOUCH PAD BOARD

55.T25V7.002

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CATEGORY CABLES

PARTNAME FFC - TOUCHPAD (M/B-- T/P BOARD-- LONG)

PART NO. 50.T25V7.001

FFC - TOUCHPAD (T/P BOARD-- T/P---SHORT)

50.T25V7.002

MODEM CABLE

50.T23V7.002

POWER CORD US (3 pin) POWER CORD PRC ( 3 Pin) POWER CORD KOERA ( Pin) POWER CORD Continetal ( 3 pin ) POWER CORD DANISH ( 3 pin ) POWER CORD ITALIAN ( 3pin ) POWER CORD SWISS ( 3pin ) POWER CORD UK ( 3pin ) COMMUNICATION MODULE WIRELESS LAN ANTENNA SET

27.T23V7.001 27.T23V7.003 27.T23V7.006 27.T25V7.002 27.T25V7.003 27.T25V7.004 27.T25V7.006 27.T25V7.007 50.T25V7.004

BLUETOOTH ANTENNA CABLE

50.T25V7.005

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CATEGORY CASE/COVER/BRACKET ASSEMBLY

PARTNAME MIDDLE COVER W/ NAME PLATE

PART NO. 42.T24V5.001

DIMM DOOR W/CAPTURED SCREW

42.T25V7.002

MINI PCI DOOR W/CAPTURED SCREW

42.T25V7.003

FRONT BEZEL UPPER CASE ASSY W/ TOUCHPAD

42.T25V7.004 60.T25V7.001

LOWER CASE ASSY W/O SPEAKER

60.T25V7.002

IO SHIELDING

33.T25V7.001

CPU

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CATEGORY

PARTNAME INTEL BANIAS 1.3GHz 1M 1.35V UFCPGA2 INTEL BANIAS 1.4GHz 1M 1.48V UFCPGA2 INTEL BANIAS 1.5GHz 1M 1.48V UFCPGA2 INTEL BANIAS 1.6GHz 1M 1.48V UFCPGA2

PART NO. KC.BS001.13G KC.BS001.14G KC.BS001.15G KC.BS001.16G

DVD-ROM DRIVE DVD-ROM MODULE 8X QSI SDR-083 6M.T23V7.004

DVD-ROM DRIVE 8X QSI SDR-083

KV.08X03.001

DVD-ROM BEZEL FOR QSI

42.T23V7.007

CASE/COVER/BRACKET ASSEMBLY OPTICAL DEVICE HOLDER 33.T23V7.003

BOARD OPTICAL DEVICE BOARD 55.T23V7.003

DVD-ROM DRIVE DVD-ROM DRIVE DVD-ROM DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD

DVD-ROM MODULE 8X MKE SR-8178 DVD-ROM DRIVE 8X MKE SR-8178 DVD-ROM BEZEL FOR MKE OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD

6M.T23V7.003 KV.08X02.002 42.T23V7.006 33.T23V7.003 55.T23V7.003

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CATEGORY DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE DVD-RW COMBO DRIVE CASE/COVER/ BRACKET ASSEMBLY BOARD HDD/HARD DISK DRIVE

PARTNAME DVD-RW COMBO MODULE 24X QSI SBW-242 DVD/CDRW COMBO DRIVE 24X QSI SBW-242 DVD-RW COMBO BEZEL FOR QSI OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD DVD-RW COMBO MODULE 24X KME UJDA740 DVD/CDRW KME UJDA740 24x10x24x8x DVD-RW COMBO BEZEL FOR MKE OPTICAL DEVICE HOLDER OPTICAL DEVICE BOARD HDD 2.5" 30G TOSHIBA NEPTUNE MK3021GAS 4200RPM HDD 30GB/2.5 IN./4200RPM/HITACHI EUCALYPTUS DK23EA/30 HDD 2.5" 30G FUJITSU MHS2030AT 4200RPM HDD 2.5" 40G TOSHIBA NEPTUNE MK4021GAS 4200RPM HDD 2.5" 40G HITACHI EUCALYPTUS DK23EA/-40 4200RPM HDD 2.5" 40G FUJITSU MHS2040AT 4200RPM HDD 2.5" 60G TOSHIBA NEPTUNE MK6021GAS 4200RPM HDD 2.5" 60G HITACHI EUCALYPTUS DK23EA/-60 4200RPM HDD 2.5" 60G FUJITSU MHS2060AT 4200RPM HDD 2.5" 60G TOSHIBA NEPTUNE MK6022GAS 5400RPM

PART NO.

KO.24X07.002 42.T23V7.008 33.T23V7.003 55.T23V7.003 6M.T23V7.006 KO.24X03.001 42.T23V7.009 33.T23V7.003 55.T23V7.003 KH.33004.001 KH.33005.002 KH.03006.001 KH.34004.001 KH.34005.002 KH.04006.001 KH.36004.001 KH.06005.001 KH.06006.001 KH.06004.001

CASE/COVER/BRACKET ASSEMBLY HDD COVER 42.T23V7.010

HDD CASE

33.T23V7.004

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CATEGORY KEYBOARD

PARTNAME KEYBOARD DARFON US International NSK-A641D 84KEYS KEYBOARD DARFON UK NSK-A640U 85KEYS KEYBOARD DARFON German NSK-A640G 85KEYS KEYBOARD DARFON Italian NSK-A640E 85KEYS KEYBOARD DARFON Chinese NSK-A6402 84KEYS KEYBOARD DARFON French NSK-A640F 85KEYS KEYBOARD DARFON Swiss/G NSK-A6400 85KEYS KEYBOARD DARFON Spanish NSK-A640S 85KEYS KEYBOARD DARFON Portuguese NSK-06 85KEYS KEYBOARD DARFON Arabic NSK-A640A 84KEYS KEYBOARD DARFON Thai NSK-A6403 84KEYS KEYBOARD DARFON Belgium NSK-A641A 85KEYS KEYBOARD DARFON Sweden NSK-A640W 85KEYS KEYBOARD DARFON Czech NSK-A640C 85KEYS KEYBOARD DARFON Hungaian NSK-A640Q 85KEYS KEYBOARD DARFON Norway NSK-A640N 85KEYS KEYBOARD DARFON Danish NSK-A640D 85KEYS KEYBOARD DARFON Turkish NSK-A640T 85KEYS KEYBOARD DARFON Brazilian Portuguese NSK-A641B KEYBOARD DARFON Canadian French NSK-A640M 85KEYS KEYBOARD DARFON Japanese NSK-A640J 86KEYS KEYBOARD DARFON Korean NSK-A640K 84KEYS KEYBOARD DARFON Greek NSK-A640L 85KEYS KEYBOARD DARFON Russian NSK-A640R 84KEYS

PART NO. KB.T2507.001 KB.T2507.002 KB.T2507.003 KB.T2507.004 KB.T2507.005 KB.T2507.006 KB.T2507.007 KB.T2507.008 KB.T2507.009 KB.T2507.010 KB.T2507.011 KB.T2507.012 KB.T2507.013 KB.T2507.014 KB.T2507.015 KB.T2507.016 KB.T2507.017 KB.T2507.018 KB.T2507.019 KB.T2507.020 KB.T2507.021 KB.T2507.022 KB.T2507.023 KB.T2507.024 6M.T25V7.011

LCD LCD MODULE 14.1" TFT XGA IDT IAXG15

LCD 14" TFT XGA IDT IAXG15 (SPWG-B)

LK.1410B.001

CABLE LCD COAXIAL CABLE 14.1" FOR IDT 50.T25V7.011

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CATEGORY BOARD

PARTNAME INVERTER BOARD W/MAYLAR E AMBIT T18I064.00 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T)

PART NO. 19.T23V7.001 19.T23V7.002

CASE/COVER/BRACKET ASSEMBLY LCD BRACKET 14.1" RIGHT W/HINGE 33.T25V7.004

LCD BRACKET 14.1" LEFT W/HINGE

33.T25V7.005

MISCELLANEOUS

LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 14"

6K.T25V7.001 60.T25V7.003

LCD BEZEL 14"

60.T25V7.004

LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY

LCD MODULE 14.1" TFT XGA QDI QD14.11XLH12 LCD 14" TFT XGA QDI QD14.11XLH12 LCD COAXIAL CABLE 14.1" FOR QDI INVERTER BOARD W/MAYLAR E AMBIT T18I064.00 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 14.1" RIGHT W/HINGE LCD BRACKET 14.1" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 14" LCD BEZEL 14"

6M.T25V7.012 LK.14109.003 50.T25V7.012 19.T23V7.001 19.T23V7.002 33.T25V7.004 33.T25V7.005 6K.T25V7.001 "60.T25V7.003 "60.T25V7.004

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CATEGORY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD

PARTNAME LCD MODULE 15" TFT XGA AU B150XG01 V2 LCD 15" TFT XGA AU B150XG01 V2 (spwg-B) LCD COAXIAL CABLE 15" FOR AU XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

PART NO. 6M.T25V7.014 LK.15005.001 50.T25V7.014 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

LCD MODULE 15" TFT XGA HITACHI TX38D81VC1CAB LCD 15" TFT XGA HITACHI TX38D81VC1CAB LCD COAXIAL CABLE 15" FOR HITACHI XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

6M.T25V7.015 LK.15004.004 50.T25V7.015 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

LCD MODULE 15" TFT XGA LG LG150X05-A2C1 LCD 15" TFT XGA LG LG150X05-A2C1 LCD COAXIAL CABLE 15" FOR LG XGA INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

6M.T25V7.016 LK.15008.003 50.T25V7.016 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

LCD MODULE 15" TFT SXGA+ AU B150PG01 LCD 15" TFT SXGA+ AU B150PG01 (spwg-B) LCD COAXIAL CABLE 15" FOR AU SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064

6M.T25V7.017 LK.15005.002 50.T25V7.017 19.T23V7.001

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CATEGORY BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARD BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY LCD LCD CABLE BOARDS BOARD CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MISCELLANEOUS CASE/COVER/ BRACKET ASSEMBLY CASE/COVER/ BRACKET ASSEMBLY MAINBOARD

PARTNAME LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

PART NO. 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

LCD MODULE 15" TFT SXGA HITACHI TX38D91VC1FAB LCD 15" TFT SXGA+ Hitachi TX38D91VC1FAB (spwg-B) LCD COAXIAL CABLE 15" FOR HITACHI SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

6M.T25V7.018 LK.15004.005 50.T25V7.018 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

LCD MODULE 15" TFT SXGA+ LG LG150E02-A2P1 LCD 15" TFT SXGA+ LG LG150E02-A2P1 LCD COAXIAL CABLE 15" FOR LG SXGA+ INVERTER BOARD W/MAYLAR E AMBIT T18I064 LCD INVERTER W/MAYLAR (SUMIDA- IV12129/T) LCD BRACKET 15" RIGHT W/HINGE LCD BRACKET 15" LEFT W/HINGE LCD LATCH KIT W/SPRING LCD PANEL WITH LOGO 15" LCD BEZEL 15"

6M.T25V7.019 LK.15008.004 50.T25V7.019 19.T23V7.001 19.T23V7.002 33.T25V7.006 33.T25V7.007 6K.T25V7.001 "60.T25V7.005 "60.T25V7.006

M/B W/SMART CARD( PCMCI SLOT) W/O CPU, MEMORY MB.T2506.001

CASE/COVER/BRACKET ASSEMBLY

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CATEGORY PCMCIA SLOT

PARTNAME

PART NO. 21.T25V7.001

Memory MEMORY SO-DIMM DDR266/256MB/0.14U /INFINEON HYS64D32020 GDL-7-B 256MB MICRON MT8VDDT3264HDG-265C3(16MX16) 256MB ELPIDA W30256A6EPI652A 512MB MICRON MT16VDDS6464HG-265B4 512MB INFINEON HYS64D64020GBDL-7-B 64MX64 (.14U) FAN FAN KN.25602.001 KN.25604.004 KN.25609.001 KN.51204.002 KN.51202.003 31.T25V7.001

HEATSINK VGA SINK W/MYLAR 23.T25V7.001

READER SMART CARD READER 60.T23V7.007

SPAEKER SPEAKER ASSY (L&R) 23.T25V7.002

MISCELLANEOUS MISCELLANEOUS SCREWS SCREWS SCREWS

LCD SCREW CUSION RUBBER LCD SCREW FLAT RUBBER SCREW I3*3.5M-NIH(M3L3.5) SCREW NUT IO SCREW CPU NUT ZG1S(MBZG1001,REV3A)

47.T25V7.001 47.T25V7.001 86.T25V7.002 86.T23V7.001 86.T25V7.004

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CATEGORY SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS SCREWS

PARTNAME SCREW M2.0X2.5-I-NI-NYLOK SCREW I2*3M-NIHY (M2L3) SCREW M2.5X5.0-I-NI-NYLOK SCREW I2.5*2.5M-BNIH(4.5,0.8) SCREW M2.5X3-I-NI-NYLOK SCREW I2.5*3M-BNIH(M2.5L3) SCREW I2.5*4M-BKAGHY(M2.5L4) SCREW M2.5*5-I(BNI)(NYLOK) SCREW I2.5*6M-BNIHY(M2.5L6 I) SCREW M2.5*7-I(NI,NYLOK) SCREW M1.7X3.5-I-BZN SCREW M2X3-I-BNI-NYLOK SCREW BI2*5TA-BNIH(4,0.6) SCREW I2*6M-NIHY(3.5,0.4)

PART NO. 86.T23V7.003 86.T25V7.008 86.T23V7.010 86.T23V7.007 86.T25V7.012 86.T25V7.013 86.T25V7.014 86.T25V7.015 86.T25V7.016 86.T23V7.013 86.T23V7.014 86.T25V7.019 86.T25V7.020

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Appendix A

Model Definition and Configuration


TravelMate 800 Series
Model Country CPU LCD Memory HDD (GB) 40G ODD Card Reader N Wireless LAN 11b Bluetooth

800LCi

PM 1.3G

15.0 SXGA+

2x256M

24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD 24x CDRW +DVD

800LCi

USA & Canada

PM 1.3G

15.0 SXGA+

1x256M

40G

11a/b; 11b

800XC

PM 1.3G

14.1 XGA

1x256M

30G

800XC i

PM 1.3G

14.1 XGA

1x256M

40G

11b

802LCi

AFE / AMS / TWN USA & Canada / ACLA

PM 1.5G

15.0 SXGA+

1x256M

60G

11b

802LCi

PM 1.5G

15.0 SXGA+

1x512M

60G (5400 rpm) 40G

11a/b

803LCi

PM 1.6G

15.0 SXGA+

2x256M

11b

803LCi

AFE / AMS / TWN USA & Canada / ACLA AAP / Thailand

PM 1.6G

15.0 SXGA+

1x256M

60G

11b

803LCi

PM 1.6G

15.0 SXGA+

1x512M

60G (5400 rpm) 60G (5400 rpm)

11a/b

803LCi

PM 1.6G

15.0 SXGA+

1x512M

11b

Appendix A

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Main Features

Intel Pentium M Processor 1.3 GHz ~ 1.6GHz or higher; featuring Intel Enhanced SpeedStepTM technology Intel 885PM (ODEM) + ICH4 chipset 256MB DDR266 SDRAM, upgradeable to 2GB on dual soDIMM sockets 14.1" XGA TFT LCD with 1024 X 768 pixel, 16.7 million colors; 15.0" SXGA+ TFT LCD with 1400 X 1050 pixel, 16.7 million colors; 15.0" UGA TFT LCD with 1600 X 1200 pixel, 16.7 million colors 30GB or higher capacity Enhanced-IDE hard disk Acer Media Bay hot-swappable 8X DVD ROM or 24X DVD/CD-RW combo or DVD-RW drive module Embedded 10/100 Mbps Fast Ethernet; Integrated Intel Pro/Wireless 2100 or Intel Pro/wireless 2100A network connection; Integrated BluetoothTM 56K ITU V.92 data/fax software modem (Wake-on-Ring ready) ACP 1.0b Power Management; 65Wh li-oh battery pack; 5.5-hour battery life; 1.5-hour rapidcharge; 3.5-hour charge-in-use FineTouch keyboard with 5o curve; built-in touchpad with ergonomic buttons and 4-way integrated scroll keys; hotkey controls; 4 launch keys and 2 programmable keys Microsoft Windows XP operating system / Windows 2000 operating system

Appendix A

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Appendix B

Test Compatible Components


This computers compatibility is tested and verified by Acers internal testing department. All of its system functions are tested under Windows XP and Windows 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 800 series Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B

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Microsoft Windows XP Environment Test


Item MONITORS Philips 109P 10 Dell Trinitron 21 ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 PARALLEL PORT Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 PORT 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT 1394 Wise HDD (WA11004) 1394 CCD(Stealth Fire) 1394 HUB: Aten 1394 HUB /FH-600 1394 SONY DV /DCR-PC100 Projector USB 2.0 Panasonic PT-L556EA ACER 7755C USB HUB: 4 Port \Highlight USB HDD: Easy BOX /Ennyah HDD:Iogear HI-SPEE HDD USB 2.0 EXTERNAL USB DVD/CD-RW (Pioneer DVR-104) Adaptec USB 2.0 PCMCIA card GB LAN Hub PS/2 Port 3 COM GB LAN Hub Keyboard: Microsoft Natural K/B Acer JVPKBS-WIN K/B KeyPad: PC concepts keypad KB-5640 Mouse: Microsoft IntelliMouse Explorer Microsoft PS/2 Mouse COMPAQ Mouse COM Port PC CARDS Microsoft Serial Mouse 2.0 \C3KKS2 Modem Card: Xircom CreditCard Modem 56 (CME56-100) Xircom CreditCard Modem 56 (CM-56G) 3Com 56K Modem (3CCM156) 3Com 56K Modem (3CXM756) GVC 56K Modem (VF-1156PV/C3) LAN Card: Specifications

100

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Item D-Link CardBus DE-660

Specifications D-Link Fast Ethernet DFE-650 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card FNW-3602-TX SCSI Adaptec SlimSCSI APA-1450A Card Adaptec SlimSCSI APA-1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN + Modem Card: 3COM 10/100 LAN+56k Modem Card (3CXFEM656C) Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport CardBus + HDD Travel HDD 3.2GB + Passport CardBus /ACCURITE IEEE 1394 CardBus Card Compag 1394 CardBus Card Billionton 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: Gemtek Wireless LAN Card COMPAQ Wireless LAN Card BlueTooth Card: 3Com BlueTooth Card(3CRWB6096) MMC Card Apacer 64MB MS Card Sony 64MB Apacer 128MB SD Card Apacer 128MB SM Card Apacer 64MB SunDisk 128MB CF Card

Appendix B

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Item Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse:

Specifications

Microsoft Optical USB Mouse TARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 Intel YC72 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB CD-ROM: IOMega ZIP CD650 USB CDR/W : YAMAHA CRW-70 PHILIPS JR24CDRW/17 USB Printer: HP DeskJet 930C HP DeskJet 840C USB FDD: MIC USB FDD YD-8U10 Logitec USB FDD Teac USB FDD Y-E Data USB FDD Sharp USB FDD USB LAN: NEC C&C-15R1 Billionton USB-10/100 FastEthernet USB-100B LINKSYS USB LAN USB Zip: Iomega USB ZIP 250 USB Scanner: HP ScanJet 5300C HP ScanJet 4100C

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Item USB HUB: PCI USB HUB XeXtreme USB HUB

Specifications

General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EXTREME Logitech WingMan RUMBLEPAD USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V.90 56Kbps Fax/Modem / JATON USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB AUDIO JACKS JS-100 Jazz 3D Speaker J-S 3D Speaker /J-2201W J-S 3D Speaker /J-2202 SANYO 3D Speaker SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone MIC. Game Condenser MIC. EM-420T Dynamic MIC. Harry Potter Star Wars Rogue Squadron Diablo II Quake III World of Warcraft II Access Point S/W Intel Access Point Microsoft Office 2K Microsoft Office XP Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002 Bluetooth Port Replicato Bluetooth PDA: Fujisu SIMEMS PAD Pocket L00X Buletooth mobile phone: Sony Ericsson Acer Port Replicator

Appendix B

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Microsoft Windows 2000 Environment Test


Item MONITORS Philips 109P 10 Dell Trinitron 21 ViewSonic GS773 ViewSonic GS790 ViewSonic PF775 PARALLEL PORT Printer: HP Laser Jet 5M HP Desk Jet 930C HP Desk Jet 840C IOMega ZIP (LPT Port) Cable: LL5 cable 1394 PORT 1394 WD 30GB HDD 1394 HDD /IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT 1394 Wise HDD (WA11004) 1394 CCD(Stealth Fire) 1394 HUB: Aten 1394 HUB /FH-600 1394 SONY DV /DCR-PC100 Projector USB 2.0 Panasonic PT-L556EA ACER 7755C USB HUB: 4 Port \Highlight USB HDD: Easy BOX /Ennyah HDD:Iogear HI-SPEE HDD USB 2.0 EXTERNAL USB DVD/CD-RW (Pioneer DVR-104) Adaptec USB 2.0 PCMCIA card GB LAN Hub PS/2 Port 3 COM GB LAN Hub Keyboard: Microsoft Natural K/B Acer JVPKBS-WIN K/B KeyPad: PC concepts keypad KB-5640 Mouse: Microsoft IntelliMouse Explorer Microsoft PS/2 Mouse COMPAQ Mouse COM Port PC CARDS Microsoft Serial Mouse 2.0 \C3KKS2 Modem Card: Xircom CreditCard Modem 56 (CME56-100) Xircom CreditCard Modem 56 (CM-56G) 3Com 56K Modem (3CCM156) 3Com 56K Modem (3CXM756) GVC 56K Modem (VF-1156PV/C3) LAN Card: Specifications

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Item D-Link CardBus DE-660

Specifications D-Link Fast Ethernet DFE-650 3COM 10/100 16Bit LAN Card (3CCFE574BT) 3COM(DELL) 10/100 BAST-TX LAN Card (3CCFE575BT-D) 3COM 10/100 CardBus LAN Card (3CCFE575CT) 3COM 10M LAN Card (3CCE589ET) Xircom CreditCard Ethernet 10/100 (CE3B-100) Xircom CardBus Ethernet II 10/100 (CBE2-100)/32bit Pci_ Fast Ethernet Card FNW-3602-TX SCSI Adaptec SlimSCSI APA-1450A Card Adaptec SlimSCSI APA-1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN + Modem Card: 3COM 10/100 LAN+56k Modem Card (3CXFEM656C) Xircom CreditCard Ethernet + Modem 56k (CEM56-100) ATA Card: KingMax 40MB Compact Flash 96MB IBM Microdrives 340MB PCMCIA IDE/ATAPI Controller FLASH/32MB IOMEGA Clik! PC CARD DRIVE Passport CardBus + HDD Travel HDD 3.2GB + Passport CardBus /ACCURITE IEEE 1394 CardBus Card Compag 1394 CardBus Card Billionton 1394 CardBus Card VST Fire Wire 1394 CardBus Card Wireless LAN Card: Gemtek Wireless LAN Card COMPAQ Wireless LAN Card BlueTooth Card: 3Com BlueTooth Card(3CRWB6096) MMC Card Apacer 64MB MS Card Sony 64MB Apacer 128MB SD Card Apacer 128MB SM Card Apacer 64MB SunDisk 128MB CF Card

Appendix B

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Item Canon FC-16M Apacer 128MB Pantex 128MB SunDisk 10MB USB PORT USB Mouse:

Specifications

Microsoft Optical USB Mouse TARGUS Wheel Mouse Logitech Wheel Mouse Acer USB Mouse M012B0 USB Keyboard: Microsoft Internet Keyboard Pro Gateway Keyboard SK-9910U Gateway Keyboard SK-9926 SILITEK K/B USB Camera: Dlink DSC 350 Dlink DSB-C300 USB HDD: Argosy HDD Ennyah IEEE 1394 (Fire Wire)/USB 1.1 Combo Hard Drive\FUJITSU MHS2030AT USB CD-ROM: IOMega ZIP CD650 USB CDR/W : YAMAHA CRW-70 PHILIPS JR24CDRW/17 USB Printer: HP DeskJet 930C HP DeskJet 840C USB FDD: MIC USB FDD YD-8U10 Logitec USB FDD Teac USB FDD Y-E Data USB FDD Sharp USB FDD USB LAN: NEC C&C-15R1 Billionton USB-10/100 FastEthernet USB-100B LINKSYS USB LAN USB Zip: Iomega USB ZIP 250 USB Scanner: HP ScanJet 4100C USB HUB: PCI USB HUB

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Item XeXtreme USB HUB

Specifications General purpose USB Hub /UH-9124 USB Gamepad: Microsoft Sidewinder Gamepad Logitech WingMan GAMEPAD EXTREME USB CCD: Intel USB CCD /CS430 Dlink DSC 350 USB CCD Logitech QuickCam Home PC Video Camera USB Speaker Phillip DSS330 USB Modem: V.90 56Kbps Fax/Modem / JATON USB Card Reader: DATAFAB 5 in 1 USB Flash Memory: Apacer 128MB

AUDIO JACKS

JS-100 Jazz 3D Speaker J-S 3D Speaker /J-2201W J-S 3D Speaker /J-2202 SANYO 3D Speaker SONY Earphone MDR-CD60 Panasonic Earphone RP-H1254 Philips Earphone

MIC. Game

Condenser MIC. EM-420T Dynamic MIC. Harry Potter Diablo II Quake III World of Warcraft II

Access Point S/W

Intel Access Point Microsoft Office 2K Microsoft Office XP Microsoft Project 2000(TW) Lotus Notes 4.6 WinFax10.0 Adobe Acrobat 5.0 Microsoft FrontPage2002

Bluetooth Port Replicato

Bluetooth PDA: Fujisu SIMEMS PAD Pocket L00X Buletooth mobile phone: Sony Ericsson Acer Port Replicator

Appendix B

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Appendix C

Online Support Information


This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan. Acer's Website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals Training materials Bios updates Software utilities Schematics Spare parts lists Chips TABs (Technical Announcement Bulletin) Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer's latest models

The service repair section provides you with downloadable information on:

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Index A
28 ACPI 1.0a 22
AC Adapter AFLASH Utility Audio

D
DIMM

22 23

Combinations

44

25, 26

B
Battery

27 51 22 22

52 package 22 removing 52 Speed 22 voltage 22


external Disassembly Battery Pack Machine Display

Battery Pack BIOS

22

50 49

47

package

Procedure Flowchart

password control

22 ROM type 22 vendor 22 Version 22


ROM size BIOS Setup Utility

3 24

DVD-ROM Interface

E
33 22 38 40
Error Symptom-to-Spare Part Index External CD-ROM Drive Check

69

BIOS Supports protocol BIOS Utility

64

33?? 34

F
1 features 97
Features Flash Utility

Basic System Settings Navigating

Onboard Device Configuration

39 System Information 34 System Security 43 Board Layout 4 Bottom View 5 Top View 4
Startup Configuration

44 79

FRU (Field Replaceable Unit) List

H
23, 26 HDD 23, 26 Hot Keys 13
Hard disk

C
Cache controller size

I
22
Indicators

12 75

22 12

Intermittent Problems

caps lock on indicator Core logic CPU core voltage package type

K
Keyboard

26 22

26 65

Keyboard or Auxiliary Input Device Check

22

L
L2 cache

22

22

Index

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LAN/Modem Combo

23

T
Temperature

M
Machine Disassembly

29 99

47

Test Compatible Components

65 Model Definition 96 Modem 23


Memory Check

67 Troubleshooting 63
Touchpad Check

U
Undetermined Problems

N
num lock on indicator

76

utility

12

BIOS

33??

O
Online Support Information

V
109
Video

25

P
Panel

25 Video controller 26
Resolutions

6 11 6 9 9 25

Bottom left Rear right

W
Windows 2000 Environment Test

100

Parallel Port PC Card

12

Power System Check

67 Power Adapter 66, 67 Processor 22


Battery Pack

R
79 RTC 26
RMA

S
Second Level Cache Super I/O System Block Diagram Layout

22

26 3 64

4 22 1

System Check Procedures System Memory

System Specifications Features

97 System Utilities 33, 79


112 Index

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Index

113

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