Standard Phrases For Business Emails
Standard Phrases For Business Emails
NatyBir 2009
Making Reference
NatyBir 2009
"With reference to your email," "In response to your email, I can confirm..." "With regard to your memo, I..." "Following our phone conversation, I....." "I am writing with reference to your enquiry." "Thank you for your email."
NatyBir 2009
Replying to a request
NatyBir 2009
"As you requested, I am enclosing a brochure about our adventure holidays." "As you suggested, I am sending you my CV." "In answer to your enquiry, I am enclosing information which I hope will be useful to you." "As promised, I am sending you the..."
NatyBir 2009
NatyBir 2009
"As you may already know / have heard, the Production Division is merging with " As you probably know, the company is going through a downsizing process "
NatyBir 2009
Informing someone
NatyBir 2009
"I am writing to inform you that..." "Please be advised that..." "I am writing to advise you that... " Just to let you know " " A quick note to tell you "
NatyBir 2009
NatyBir 2009
"I am writing to enquire about ...." "Please could you give me the necessary details concerning ...?" "I would be grateful for your advice concerning.. "I would appreciate your advice on ... Id like some information about
NatyBir 2009
NatyBir 2009
"I am writing to explain ..." "I would like to clarify certain points regarding... "I would like to take this opportunity to clarify ... "Heres some information about" "Just to clarify"
NatyBir 2009
Apologising
"Please accept our apologies for this misunderstanding." "We apologise for our mistake and we would like to take this opportunity to assure you that it will not happen again. Sorry for Sorry about Were very sorry that
NatyBir 2009
NatyBir 2009
NatyBir 2009
"I would be grateful if you could send me... "I would be grateful if this matter could be resolved..." "I would appreciate further information on " Please could you give me " " Please send me "
NatyBir 2009
Offering Help
NatyBir 2009
"Please do not hesitate to contact me if I can be of further assistance." "If you would like any more information, please do not hesitate to contact me on" "Please feel free to contact me again if I can be of further assistance."
NatyBir 2009
Expressing Urgency
NatyBir 2009
appreciate a prompt reply." "We look forward to hearing from you at your