Trainer Profile Harsh V1.0
Trainer Profile Harsh V1.0
He is an accomplished trainer and coach in the areas of business and personal communication & relationship building, personal development, customer service, sales & other behavioural training areas. o Train-the-trainer program at Mphasis
Over the years he has trained & coached people working in organizations like Birlasoft, MindTree, Oracle, Wipro, Fidelity, Infosys, and Mphasis etc. on different programs depending on the specific need of the clients. Has over 9 years experience and comes from a strong background of customer service and sales. Has experience of working for large organizations with global presence, educational institutions and also small organizations or start-ups. Over the years some of the common strong o o o o o Ability to build rapport immediately Adopting his style of delivery to suit his audiences style of learning Designing and delivering training to take care of immediate needs of clients and providing tools for long-term reinforcement of learning Affable and result-oriented Powerful influencing skills
Apart from doing classroom sessions he also conducts one-2-one coaching sessions for people depending on need and request of the clients. His training normally includes a mix of following: o o o o Healthy discussions with audience Scenarios or case studies Role-plays Videos
Present involvements include working as a training consultant for different organizations (both large and small) to: o Work on the behaviour of employees to prepare them to gel efficiently as team members, to be able to deal with situations at work more effectively, to proactively enhance their capability to create a conducive atmosphere for growth Working individually with people to help them overcome personal challenges to adopt to the new possibilities that they are going to face