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Questionnarie Siva

The document is a questionnaire for a study on customer preferences towards various car brands. It collects information such as whether the respondent owns a car and if so which brand, the top brands they consider when buying a car, factors of importance when purchasing a car ranked in order, their satisfaction with Volkswagen and its delivery system on a scale, if they are willing to continue their relationship with the company and recommend it to others, their overall opinion on Volkswagen compared to other brands, and an optional section to provide suggestions to the company.

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Sandeep Kumar
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95 views

Questionnarie Siva

The document is a questionnaire for a study on customer preferences towards various car brands. It collects information such as whether the respondent owns a car and if so which brand, the top brands they consider when buying a car, factors of importance when purchasing a car ranked in order, their satisfaction with Volkswagen and its delivery system on a scale, if they are willing to continue their relationship with the company and recommend it to others, their overall opinion on Volkswagen compared to other brands, and an optional section to provide suggestions to the company.

Uploaded by

Sandeep Kumar
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Questionnaire

A Study on Customer Preferences towards Various Brands of Four Wheeler Name : Age : Occupation : Gender: Location: Contact Number :

1. Do you own a car? A) Yes ( ) B) No ( ) If yes, tick mark ( ) from the following, the name of the company that your car belongs to. a) Maruti ( ) e) GM () b) Tata ( ) f) Toyota () c) Volkswagen ( ) g) Honda () d) Hundai ( ) h) Others (Please mention) ____________ 2. Which brand of car comes into your mind immediately whenever you think of buying a car? A) Maruthi ( ) C) Volkswagen ( ) E) Others ______ B) Tata ( ) D) Hyundai ( ) 3. Rank the following factors according to the order of your preference that you feel important while buy a car. Factor Price Stylish look Mileage Easy of riding Colors/body graphics Brand name Cubic capacity (CC) Warranty After-sale services Resale value Seating capacity Rank

4. How is your satisfaction level towards the Volkswagen? A) Very satisfied ( ) C) Neutral B) Satisfied ( ) D) Dissatisfied ( )

E) Very dissatisfied ( )

5. How is your satisfaction level s towards the delivary system of volkswagen ? A) Very satisfied ( ) D) Dis satisfied () B) Satisfied ( ) C) No satisfied or No dis satiesfied ( )

E) Very dis satisfied

7. Are you willing to extend relationship with the company in the future too ? A) Yes ( ) B) No ( )

8. Do you recommed car to others ? A) Yes ( ) B) No ( )

9.What is your overal opinion on volkswagen in comparsion with other branded cars ? A) Excellent ( ) B) Good ( ) C) Average ( ) D) Poor ( ) E) Very poor ( ) 10. Would you like to suggest anything to the company, if yes please mentions bellow ? A) B)

Signature. Date

***THANK YOU**

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