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10 Communications In&out PMP

This chapter discusses project communication management and outlines five processes: identify stakeholders, plan communications, distribute information, manage stakeholder expectations, and report performance.

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41 views

10 Communications In&out PMP

This chapter discusses project communication management and outlines five processes: identify stakeholders, plan communications, distribute information, manage stakeholder expectations, and report performance.

Uploaded by

shanmuga
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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10

CHAPTER 10 PROJECT COMMUNICATIONS MANAGEMENT

Project Communications Management Overview

10.1 Identify Stakeholders


.1 Inputs .1 Project charter .2 Procurement documents .3 Enterprise environmental factors .4 Organizational process assets .2 Tools & Techniques .1 Stakeholder analysis .2 Expert judgment .3 Outputs .1 Stakeholder register .2 Stakeholder management strategy

10.2 Plan Communications


.1 Inputs .1 Stakeholder register .2 Stakeholder management strategy .3 Enterprise environmental factors .4 Organizational process assets .2 Tools & Techniques .1 Communication requirements analysis .2 Communication technology .3 Communication models .4 Communication methods .3 Outputs .1 Communications management plan .2 Project document updates

10.3 Distribute Information


.1 Inputs .1 Project management plan .2 Performance reports .3 Organizational process assets .2 Tools & Techniques .1 Communication methods .2 Information distribution tools .3 Outputs .1 Organizational process assets updates

10.4 Manage Stakeholder Expectations


.1 Inputs .1 Stakeholder register .2 Stakeholder management strategy .3 Project management plan .4 Issue log .5 Change log .6 Organizational process assets .2 Tools & Techniques .1 Communication methods .2 Interpersonal skills .3 Management skills .3 Outputs .1 Organizational process assets updates .2 Change requests .3 Project management plan updates .4 Project document updates

10.5 Report Performance


.1 Inputs .1 Project management plan .2 Work performance information .3 Work performance measurements .4 Budget forecasts .5 Organizational process assets .2 Tools & Techniques .1 Variance analysis .2 Forecasting methods .3 Communication methods .4 Reporting systems .3 Outputs .1 Performance reports .2 Organizational process assets updates .3 Change requests

Figure 10-1. Project Communications Management Overview

2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition

244

Licensed To: Omar Ighrayeb PMI MemberID: 1525428 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.

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