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Complaints Procedure

The Lawrence Area School Complaints Procedure outlines a 4 step process for resolving complaints: 1) Express concerns directly to school personnel such as a classroom teacher. 2) If unresolved, make a formal written complaint to the Deputy Principal or Principal for investigation. 3) The matter is investigated in a fair and transparent manner respecting all parties. 4) All parties are informed of the outcomes.

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812 views1 page

Complaints Procedure

The Lawrence Area School Complaints Procedure outlines a 4 step process for resolving complaints: 1) Express concerns directly to school personnel such as a classroom teacher. 2) If unresolved, make a formal written complaint to the Deputy Principal or Principal for investigation. 3) The matter is investigated in a fair and transparent manner respecting all parties. 4) All parties are informed of the outcomes.

Uploaded by

gillian5522
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOC, PDF, TXT or read online on Scribd
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L AWRENCE CHOOL

AREA

Lawrence Area School Complaints Procedure


Step One
Express your concern directly to school Resolved personnel, in most instances the classroom teacher

Issue

If the issue is not resolved to the satisfaction of both parties

Step Two
Make a formal complaint in writing to Deputy Principal(s) or Principal for investigation and

Step Three
The matter is thoroughly investigated in a fair and transparent manner that accords respect to all parties and reflects the principles of natural

Step Four
All parties informed of outcomes

Please note. (i) All parties involved should keep written records and copies of actions taken (ii) Complaints regarding the Principal should be made to the Chairperson of the Board of Trustees (iii) If not happy with outcome/process can make a formal written complaint to BOT chairperson. Supporting Documents: Complaints Policy, Student Complaints Procedure, Student Complaints Form are available from the school office

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