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CL Template

This document provides a template for writing a consumer complaint letter. The summary includes the key elements to include: contact information for both parties, description of the issue including dates and details of the transaction, statement of the problem, request for resolution such as refund or repair, timeframe to wait for response before escalating, signature and any enclosures.

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thrify3
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39 views

CL Template

This document provides a template for writing a consumer complaint letter. The summary includes the key elements to include: contact information for both parties, description of the issue including dates and details of the transaction, statement of the problem, request for resolution such as refund or repair, timeframe to wait for response before escalating, signature and any enclosures.

Uploaded by

thrify3
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd
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[Your address 1] [Your address 2] [Your address 3] [Postcode] [Other contact details you may wish to give, phone,

e-mail etc]

[Date] (If you are unsure of the contact details you can search the howtocomplain.com company database from any page on the website). [ ame o! contact person, i! availa"le] [#itle, i! availa"le] [$ompany ame] [$onsumer $omplaint Department, i! you don%t have a contact name] [$ompany address 1] [$ompany address 2] [$ompany address 3] [Postcode] &e' [(ccount num"er, product, service etc] Dear [$ontact Person or )ir*+adam], On [date], , ["ought, rented, had serviced etc] a [name o! product with model num"er, service per!ormed etc] at [location and other details o! the transaction], am disappointed "ecause your [product, service, "illing etc-] has [not per!ormed as it should, was wrong etc] "ecause [state the pro"lem as you understand it giving as much detail as possi"le]#o resolve the pro"lem , would appreciate your [state the action you re.uire e-g- re!und, service per!ormed again etc]- /nclosed is a copy*are copies o! the [receipt, contract etc], loo0 !orward to hearing !rom you and to a resolution o! this pro"lem- , will wait !or [set a time limit] "e!ore see0ing help !rom [government agency, consumer group, lawyer etc 1search ,n!ormation section2]- Please contact me at the a"ove address or "y phone [give num"ers]Yours sincerely [)ign]

[Print Your ame] /nclosures' [state documents you have enclosed , i! any] $c' [,nclude ame, $ompany o! anyone you have copied the letter to, i! any]

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