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Troubleshooting Lab 1

A consulting company was hired to troubleshoot connectivity issues in the Seattle headquarters office and offices in Olympia and Spokane of a client's network after a former employee left the project unfinished; upon investigating, it was found the Seattle office was completely down while the Olympia and Spokane offices could not connect to resources in other offices; the tasks are to restore connectivity to each office and document the entire fixed network.

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257 views1 page

Troubleshooting Lab 1

A consulting company was hired to troubleshoot connectivity issues in the Seattle headquarters office and offices in Olympia and Spokane of a client's network after a former employee left the project unfinished; upon investigating, it was found the Seattle office was completely down while the Olympia and Spokane offices could not connect to resources in other offices; the tasks are to restore connectivity to each office and document the entire fixed network.

Uploaded by

Lea Sbaiz
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Troubleshooting Lab 1

In this Free Cisco Lab CCNA Packet Tracer Activity you will be troubleshooting an existing network with multiple issues. You will implement repairs to restore full connectivity. When the repairs are complete you will update the documentation to reflect all changes made.

Scenario:
You are the owner of a small consulting company and were recently contact by the owner of a medium sized company with multiple geographic locations for assistance. The owner explains that a former employ was adding DHCP to their offices along with a few other improvements he thought needed to be done. But due to an argument with the CFO he quit before completing the work. The owner further explains that they have a very limited IT staff and no one with routing and switching experience. When you arrive at the Headquarters Office you find that location is completely down. You are also informed that their Olympia and Spokane offices are also having issues but it is unclear to what the issues are. The owner explains that there is very little documentation and provide you with a network diagram. You agree to accept the contract and start you investigation. You contact the office manager of the Olympia office and find that all internal users can connect to internal resources, and other offices can connect to the server within their office but none of the internal users can connect to any of the other officer. You then contact the office manager at the Spokane office and find that again all of the internal users can connect to internal resources but are unable to contact other offices and none of the other office can connect to them. Now that you have an idea of the issues you decide to start with the Headquarters offices first as you are on site and the issue there have the entire office down. You will then proceed to the other offices if needed after restoring connectivity at this location.

Tasks:
1. 2. 3. 4. 5. Restore connectivity to the Headquarters Office in Seattle. Restore proper operation to the Olympia office. Restore outside connectivity to the Spokane office. Insure that you can manage all routers and switches from anywhere in the network. Document the entire network.

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