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Shilpa - Attempt-1: List of Attempted Questions and Answers

This document contains a list of attempted questions and answers from multiple choice, true/false, and matching questions on quality management topics. The list includes the correct answers provided for each question alongside the learner's submitted answers. Questions covered topics such as total quality management principles, quality circles, statistical process control, and types of waste.

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akiitian
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Download as DOC, PDF, TXT or read online on Scribd
39 views

Shilpa - Attempt-1: List of Attempted Questions and Answers

This document contains a list of attempted questions and answers from multiple choice, true/false, and matching questions on quality management topics. The list includes the correct answers provided for each question alongside the learner's submitted answers. Questions covered topics such as total quality management principles, quality circles, statistical process control, and types of waste.

Uploaded by

akiitian
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Shilpa_attempt-1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False Question

Training helps organization Reduces employee' turnover.

Correct Answer True Your Answer True

Multiple Choice Multiple A s!er Question The customer requirement to be reviewed ! Correct Answer "e#ore supply o# product $ "e#ore commitment o# supply o# product Your Answer "e#ore supply o# product $ "e#ore commitment o# supply o# product Match The Follo!i " Question %imension 'ervice characteristic Customer satis#action survey &oor service is due to

Correct Answer &hysical #acility (ary #rom time to time . To assess customer satis#action level )nadequate resource

Your Answer &hysical #acility To assess customer satis#action level To assess competitors 'trength *ns+illed manpower

Multiple Choice Si "le A s!er Question &oor service is due to ! Correct Answer )nadequate Resources Your Answer *ntrained people

Multiple Choice Si "le A s!er Question %r. %eming wor+ed in which country , Correct Answer -apan Your Answer True/False Question America

The .uropean award uses the criteria o# e##iciency / e##ectiveness. Correct Answer True Your Answer True

True/False

Shilpa_attempt_2
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The #la $ Question 0hile calculating C&1 standard deviation is22222222. Correct Answer .stimated Your Answer Calculated

Select The #la $ Question Quality approach is22222222 Correct Answer &otential #ailure prevention Your Answer &otential #ailure prevention

Multiple Choice Si "le A s!er Question )n TQ3 4Total4 re#ers to ! Correct Answer Total organisation Your Answer True/False Question Total organisation

C&1 is 5' 66 means #our sigma process.

Correct Answer True Your Answer True

Select The #la $ Question The base o# Tqm is22222222 Correct Answer .mployee involvement Your Answer 3anagement involve

Multiple Choice Multiple A s!er Question The bene#its o# Quality circle can be e7perienced by ! Correct Answer .mployees $ 8rganization Your Answer .mployees $ 8rganization $ 3anagement

Select The #la $ Question The management review to be conducted 22222222. Correct Answer At predetermined interval Your Answer As / when required

Shilpa_attempt-3
LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The #la $ Question 0hen the process is 22222222 then it is under control. Correct Answer 0ithin speci#ication Your Answer 0ithin speci#ication

Multiple Choice Si "le A s!er Question The human Resource ! Correct Answer 3ust be competent Your Answer 3ust be competent

Select The #la $ Question &ayment Against warranty is22222222. Correct Answer .7ternal #ailure cost Your Answer .7ternal #ailure cost

Select The #la $ Question The quality approach is 22222222 Correct Answer &otential #ailure prevention Your Answer &otential #ailure prevention

Select The #la $ Question Reputation means22222222. Correct Answer &ast per#ormance Your Answer &ast per#ormance

Select The #la $ Question 22222222 is responsible #or quality ob9ective. Correct Answer Top management Your Answer Quality Assurance

Multiple Choice Multiple A s!er Question Type o# waste are ! Correct Answer 0aiting time $ Transport $ &rocessing waste Your Answer 0aiting time $ Transport $ &rocessing waste

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