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Management Lesson: "Be Sure There Is A Problem in The First Place Before Working Very Hard To Solve One."

A bus driver has a problem with a large passenger named Big John who refuses to pay his fare. Each day, Big John gets on the bus, says he doesn't pay, and sits down. This frustrates the driver. Over the summer, the driver takes self-defense courses to build strength and confidence. The next time Big John gets on and says he doesn't pay, the driver stands up to him. Big John then reveals he has a bus pass and was paying after all.

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0% found this document useful (0 votes)
47 views

Management Lesson: "Be Sure There Is A Problem in The First Place Before Working Very Hard To Solve One."

A bus driver has a problem with a large passenger named Big John who refuses to pay his fare. Each day, Big John gets on the bus, says he doesn't pay, and sits down. This frustrates the driver. Over the summer, the driver takes self-defense courses to build strength and confidence. The next time Big John gets on and says he doesn't pay, the driver stands up to him. Big John then reveals he has a bus pass and was paying after all.

Uploaded by

sazzad_ßĨd
Copyright
© Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online on Scribd
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Lesson - 1 One fine day, a bus driver went to the bus garage, started his bus, and drove

off along the route. No problems for the first few stops - a few people got on, a few got off, and things went generally well. At the next stop, however, a big hulk of a guy got on. ix feet eight, built like a wrestler, arms hanging down to the ground. !e glared at the driver and said, "#ig $ohn doesn%t pay&" and sat down at the ba'k. (id ) mention that the driver was five feet three, thin, and basi'ally meek* +ell, he was. Naturally, he didn%t argue with #ig $ohn, but he wasn%t happy about it. ,he next day the same thing happened - #ig $ohn got on again, made a show of refusing to pay, and sat down. And the next day, and the next& ,his grated on the bus driver, who started losing sleep over the way #ig $ohn was taking advantage of him. -inally he 'ould stand it no longer. !e signed up for body building 'ourses, karate, .udo, and all that good stuff. #y the end of the summer, he had be'ome /uite strong0 what%s more, he felt really good about himself. o on the next 1onday, when #ig $ohn on'e again got on the bus and said, "#ig $ohn doesn%t pay&" ,he driver stood up, glared ba'k at him, and s'reamed, "And why not*" +ith a surprised look on his fa'e, #ig $ohn replied, #ig $ohn has a bus pass."

Management Lesson: "Be sure there is a problem in the first place before working very hard to solve one."

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