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Problem Management Rollout

The document lists the problem managers, queues, and problem specialists for the JDE shared service centers in North America, Latin America, and Brazil. It provides details such as the DS IDs and names for the problem managers supporting different application groups and countries. Specialists are also listed with their DS IDs and names to be set up for the queues.

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Bhupendra Kumar
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91 views

Problem Management Rollout

The document lists the problem managers, queues, and problem specialists for the JDE shared service centers in North America, Latin America, and Brazil. It provides details such as the DS IDs and names for the problem managers supporting different application groups and countries. Specialists are also listed with their DS IDs and names to be set up for the queues.

Uploaded by

Bhupendra Kumar
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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AP: Elaine Wong: (DS ID: e766802): Problem Manager Support Organization: JDE Shared Service Center Support

t Group: JDE SSC-AP-World-Functional and JDE SSC-AP-World-Technical

NA:

1. 2. 3.

Your queue name - SO-APS-NA-ERP & Trading-Apps A problem manager (include DS id and name) Jill Harder, j408703 Specialists (include DS id and name for each person you want setup) Barbara Lussky blussky Bruce Chen - b171194 Carole Brouellette cbrouell David Nelson dlnelson Jim Diehl jdiehl Josh David jodavid June Anderson junander Kari Melhus - k548913 Patrick Tomlinson patomlin Paul Nielsen phnielse Steffanie Stewart sstewart Todd Petersen topeters Tom Awes tawes Wun-Pu Chiang wchiang Jitt Benton - jibenton

LA:

Queue: JDE SSC-LA-Forwarding & Trading Problem Manager: poldani - Pedro Oldani Problem Specialist: jarcuri Jorgelina Arcuri g981380 Germn Bruno i488148 Ivn Darchez Beron v662353 Vanesa Hernndez cbanegas Conrado Banegas f918573 Fabiana Moyano m129630 Melina Toscano fgardell Federico Gardella Queue: JDE SSC-LA-Reception & Dispatch Problem Manager: poldani - Pedro Oldani Problem Specialist: Cgarelli Carlos Garelli s644636 Sebastian Letterio f918573 Fabiana Moyano Queue: JDE SSC-LA-Brazil-LPM Problem Manager: poldani -Pedro Oldani Problem Specialist: g981380 Germn Bruno i488148 Ivn Darchez Beron v662353 Vanesa Hernndez m129630 Melina Toscano LA IT JDE Shared Service Center-SBA JDE SSC-LA-Origination Problem Manager egonzal2 - Eduardo Gonzalez Problem Specialist f812421 Ahumada, Florencia c797968 Belotti, Carolina g236198 Berger, Guillermo l253060 Castillo, Lathijlazhulij a869500 Cavagliatto, Andres fcoccaro Coccaro, Fernando lescuder Escudero, Lorena g598050 Filak, Gisela

y533211 a789212 djmartin r856349 emazzola l533530 dtosoni avilte

Giacometti, Yanina Kababe, Agustin Martin, Dario Mazzali, Romina Mazzola, Enzo Pedemonte, Lucas Tosoni, Dario Vilte, Ana

Global IT Service Operations-Application & Process Support SO-APS-LA-ERP & Trading-SOVi Problem Manager egonzal2 - Eduardo Gonzalez Problem Specialist f812421 Ahumada, Florencia c797968 Belotti, Carolina g236198 Berger, Guillermo l253060 Castillo, Lathijlazhulij a869500 Cavagliatto, Andres fcoccaro Coccaro, Fernando lescuder Escudero, Lorena g598050 Filak, Gisela y533211 Giacometti, Yanina a789212 Kababe, Agustin djmartin Martin, Dario r856349 Mazzali, Romina emazzola Mazzola, Enzo l533530 Pedemonte, Lucas dtosoni Tosoni, Dario avilte Vilte, Ana

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