Scribd
Upload
18 views

Symptoms: Expand All Collapse All

When attempting to change the password for the built-in Administrator account on a standalone computer not joined to a domain, the Administrator account may not appear in the list of user accounts. This occurs because the Administrator account is only visible in Safe Mode or if no other accounts exist. To work around this, one can reset the Administrator password using the Local Users and Groups MMC snap-in by right-clicking the Administrator account and selecting Set Password. Microsoft has acknowledged this as an issue in Windows XP.

Uploaded by

dadaramandara
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
18 views

Symptoms: Expand All Collapse All

When attempting to change the password for the built-in Administrator account on a standalone computer not joined to a domain, the Administrator account may not appear in the list of user accounts. This occurs because the Administrator account is only visible in Safe Mode or if no other accounts exist. To work around this, one can reset the Administrator password using the Local Users and Groups MMC snap-in by right-clicking the Administrator account and selecting Set Password. Microsoft has acknowledged this as an issue in Windows XP.

Uploaded by

dadaramandara
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

Expand all | Collapse all

SYMPTOMS
After you log on as an administrator to a computer that is not a member of a domain, when you doubleclick User Accounts in Control Panel to change the password for the built-in Administrator account, the Administrator account may not appear in the list of user accounts. Consequently, you cannot change its password. Back to the top | Give Feedback

CAUSE
This behavior can occur because the Administrator account logon option appears only in Safe mode if more than one account is created on the system. The Administrator account is available in Normal mode only if there are no other accounts on the system. Back to the top | Give Feedback

RESOLUTION
To work around this behavior, reset the password in the Local Users and Groups snap-in in Microsoft Management Console (MMC) as follows: 1. Click Start, and then click Run. 2. In the Open box, type mmc, and then click OK to start MMC. 3. Start the Local Users and Groups snap-in. 4. Under Console Root, expand Local Users and Groups, and then click Users. 5. In the right pane, right-click Administrator, and then click Set Password. 6. Click Proceed in the message box that appears. 7. Type and confirm the new password in the appropriate boxes, and then click OK. Back to the top | Give Feedback

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. Back to the top | Give Feedback

MORE INFORMATION
For additional information about Administrator accounts in Windows XP, see the following Knowledge Base articles: 300433 Administrator Account Not Used for Logon 281244 The Administrator Logon Dialog Box May Be Hidden Under the Welcome Screen or The System Could Not Log You on Message May Be Displayed Back to the top | Give Feedback

Properties
Article ID: 298252 - Last Review: August 28, 2002 - Revision: 1.2 APPLIES TO
Microsoft Windows XP Professional

Keywords:

kbnofix kbprb kbui KB298252

Back to the top | Give Feedback

You might also like