EDUCATION Pace University, New York, NY Expected May 2015 BBA Marketing, International Marketing
QUALIFICATIONS Trilingual, with fluency in English, Spanish, and intermediate level Mandarin Extensive Help Desk Support Knowledge Ability to work under pressure and meet deadlines thereby establishing priorities and completing assignments on time. Exceptional communicator known to develop and maintain productive professional relationships. Hard worker who is organized, motivated, goal oriented, and able to coordinate multiple activities. Possess excessive knowledge of Microsoft Office (Excel, Word, PowerPoint), and Quick Books. Ability to work with variety of sensitive information and to maintain confidentiality. Communication and interpersonal skills
PROFESSIONAL EXPERIENCE Mia Asher (Author), Rye Brook, NY December 2012- August 2013 Personal Assistant Assisted in the editing of finished chapters Regularly updated social media websites Gathered information for the authors use
Pioneer Road Inc., Dobbs Ferry, NY May 2013 - September 2013 Production Assistant Prepared and organized inventory on a daily basis Adjusted the set before and after filming Assembled all props and equipment in preparation for filming
Saturday Inn, Oaxaca, MEX July 2009 August 2012 Shift Manager Coach new employees to handle daily operations Record inventory of all guests on a daily and weekly basis Greet/host customers in a welcoming manner in English and Spanish Work one on one with guests to resolve issues and ensure that they feel comfortable during their stay Help to achieve sales goals through customer satisfaction and advertising; print end-of-day/week sales reports to ensure numbers match receipts and inventory records Hottie Costume Jewelry, New York, NY October 2011 - November 2011 Shift Manager Assigned responsibilities to staff and instructed them on effective prioritization of duties In charge of handling all daily financial reports Co-organized promotional marketing campaigns to boost sales through advertisements and social media
Sales Associate March 2011 - October 2011 Increased revenues by continuously surpassing sales goals Ensured customer satisfaction throughout each purchase
Max Rave, Hicksville, NY September 2010 - December 2010 Sales Associate Prepared all clothing daily for store opening Tended to customer needs and preserved positive relationships with customers Maintained customer service in accordance with corporate standards
VOLUNTEER EXPERIENCE Afterschool Day Care Center, China Town, NY February 2013 - May 2013 Prepared weekly assignments for children Instructed children on Robotics programming and assembling a Lego Robot Supervised a class of 25 fourth and fifth graders; ensured a safe environment