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Patricia Jeffries is seeking a position in nonprofit management where she can apply her crisis management and customer service skills. She has a Bachelor's degree in Communication Studies from Kent State University with a 3.37 GPA. Her relevant skills include proficiency in Microsoft Office, Adobe programs, teamwork, leadership, communication, flexibility, and time management. Her professional experience includes working as a residential treatment specialist assisting clients, interning in early learning outreach and community events, and serving as an early intervention technician for an autistic child providing direct support, crisis intervention, and customer service.

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52 views

Resume Class

Patricia Jeffries is seeking a position in nonprofit management where she can apply her crisis management and customer service skills. She has a Bachelor's degree in Communication Studies from Kent State University with a 3.37 GPA. Her relevant skills include proficiency in Microsoft Office, Adobe programs, teamwork, leadership, communication, flexibility, and time management. Her professional experience includes working as a residential treatment specialist assisting clients, interning in early learning outreach and community events, and serving as an early intervention technician for an autistic child providing direct support, crisis intervention, and customer service.

Uploaded by

api-266967701
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Patricia Jeffries

15119 Lake Ave Lakewood, OH 44107 (216) 618-1509 email: [email protected]


Objective: Obtain a position in the Nonprofit Management field where I can apply my crisis
management and customer service skills to cultivate an efficient and beneficial work environment .

Education:
KENT STATE UNIVERSITY Kent, OH
Bachelor of Arts December 2014
Major - Communication Studies: Interpersonal Communication
Major GPA 3.37
Deans List Recipient: Fall 2013, Spring 2014
Relevant Coursework: Organizational Communication, Intercultural Communication, Nonverbal
Communication, Advanced Interpersonal Communication, Communication and Conflict

Relevant Skills:
-

Proficient in Microsoft Office, Adobe Photoshop, and Adobe InDesign.


Teamwork and Leadership
Communication skills: crisis, nonverbal, intercultural, professional, and written
Flexibility/Adaptability skills
Excellent time management and highly organized

Professional Experience:
OhioGuidestone
Berea, OH
Residential Treatment Specialist
Aug 2014 Present
- Assured that a safe and therapeutic environment was maintained for clients ages 8 to 18
- Planed and organized activities and educational groups for clients that promoted change and
growth in areas of social skill building, physical, emotional and mental development.
- Provided crisis intervention in response to behavioral acting out clients
- Developed and consistently implemented predictable and structured daily routines
The Centers for Families and Children
Cleveland, OH
Early Learning Community Outreach Intern:
June 2014 Aug 2014
- Promoted Early Learning programs to parents throughout Greater Cleveland
- Developed community partnerships and provided direct service marketing to local businesses
- Provided customer service and support to parents
- Coordinated and executed community events (i.e. Gordon Square Early Learning Carnival and
Bingham Early Learning Carnival)
Spectrum Resource Center and School
Lorain, OH
Early Intervention Technician:
Sept 2012 July 2014
- Direct one-on-one intervention to a 3-4 year old autistic child.
- Knowledge of an IEP, quantifiable and qualifiable data collection, positive behavior supports and
interventions, and Ohio Department of Education standards
- Provided customer service and support to parents and child to ensure needs were met.
- Trained in crisis intervention

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*References available upon request*

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