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Talking To Someone On The Phone

Phrases that you can use when talking to someone on the phone, whether it's for personal or business reasons

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371 views3 pages

Talking To Someone On The Phone

Phrases that you can use when talking to someone on the phone, whether it's for personal or business reasons

Uploaded by

uroshu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Talking to someone on the phone

"Hello? Who is speaking?" That's what you might be hearing from the other side of the line when a phone call
is commenced in English. A non-native speaker might quickly start stuttering and lose himself in intricate
explanations and paraphrases during the conversation.
In the following, some helpful exemplary dialogues as well as basic idioms for phone calls are given.

Dialogue
Calling friends

Mary is calling her friend Michael. Since he's not home, his brother Tom is answering the phone.

Hello, Tom speaking.


Hi Tom, this is Mary. Is your brother in?
No, hes at the cinema. Can I take a message?
Yes, could you tell him to call me back, please?
Sure.
Thanks. Bye.
Bye.

Making a business call

Gerhard Maier is calling Mr. Brown's office. Since he's not in, Robert Smith is answering the call.

Good morning. Robert Smith speaking.


Good morning. This is Gerhard Maier. I would like to speak to Mr. Brown.
Oh, sorry. Mr. Brown is not here, yet.
Can you tell me when he will be in?
Probably around 4 pm.
Alright, I will call again later then. Thank you.
Youre welcome. Bye.
Bye.

Additional helpful phrases


General phrases

Who is speaking, please?


Who would you like to speak to?
What number did you dial?
Oh sorry, I think Ive dialled the wrong number.
Can I speak to Mr. X's assistant, please?
I would like to speak to somebody about
The call is very urgent.
Could you ask Mr. X to call me back?

Could you call me back again tomorrow morning?


What is your phone number?
Just a moment, please!
Hold the line, please!

Making an emergency call

Its an emergency!
Ive been injured.
There has been an accident.
I need your help. Please come to (address).

Difficulties of understanding

Could you speak up, please?


I didn't understand what you just said.
Please speak more slowly.
Could you please repeat that?
I'm sorry, I don't speak
Do you speak German?
Can you hear me clearly?
Could you spell that, please?
Please say each number separately.

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