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Costumer Plot Packet 2012

The Costumer has received a request for costume rental and provided an outline of the rental process. They appreciate the customer's interest in their costumes and services. The outline includes details on submitting a rental order, available discounts and rebates, shipping procedures, and return policies. The Costumer looks forward to working with the customer to make their show a success.

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MichaelStone
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© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
166 views

Costumer Plot Packet 2012

The Costumer has received a request for costume rental and provided an outline of the rental process. They appreciate the customer's interest in their costumes and services. The outline includes details on submitting a rental order, available discounts and rebates, shipping procedures, and return policies. The Costumer looks forward to working with the customer to make their show a success.

Uploaded by

MichaelStone
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

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Dear Frie

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President

Rental Costumes Shipped from:


1020 -1030 Barrett St., Schenectady, NY 12305
p: 518-374-7442 f: 518-374-0087
[email protected]

Catalog Merchandise Shipped from:


1995 Central Ave., Colonie, NY 12205
p: 1-877-218-1289 f: 518-452-5758
[email protected]

How To Order Your Costumes


A complete rental order includes the following three documents:

Rental
Contract

Fill in shipping & billing


information
Read and initial ALL 16 sections
Sign as lessee

Costume
Plot

Circle your desired costumes


Write actors name next to
characters name
If multiple actors need a specific
costume, write the total under
Quantity
Write special requests under Notes

Measurement
Form

Read How to Take


Measurements instructions on
the back of the form
Use the enclosed tape measurer

How to Submit Online:

How to Submit in Hardcopy:

Your WebID & Password are included below or in the


e-mail that accompanied your plot.

Please use blue or black ink ONLY when


filling out forms.

GO TO: http://96. 236.16. 211:8085/


(Internet Explorer not supported. Download Firefox free at
www.mozilla.com)

FAX TO: 518-374-0087


MAIL TO: 1020 Barrett Street

WEB ID: _____________________________________________________

Schenectady, NY 12305

PASSWORD: ________________________________________________

How To Save On Your Order


DISCOUNTS

REBATES

For EVERY order we receive at least 6 weeks prior


to the opening performance, well take a
PERCENTAGE DEDUCTION from the total!*

$750 - 2499.99 5% OFF


$2500 - 4499.99 10% OFF
$4500 & up 15% OFF
*$750 order minimum, applies to the first week only

The Costumer uses UPS ground, so consider the


following shipping times when ordering:
To northeast US: 2 Days
To midwest US: 4-5 Days

To southeast US: 3 Days


To west coast US: 6 Days

Every year, The Costumer gives you a


rebate worth 5% of your largest order
from the previous school year!
So, to take full advantage of
The Costumers great savings,
submit your order early and
remember to use your rebate and...

ep
...well just kyeou money!
saving

RENTAL COSTS ARE THE FULL QUOTED PRICE FOR THE 1ST WEEK,
50% EACH FOR THE 2ND AND 3RD WEEKS AND 25% FOR EACH SUBSEQUENT WEEK.

How We Send Your Costumes


possible, we ship your costumes early! We want you to have time to
> Whenever
rehearse with the costumes, so we try to get them to you no later than the Friday prior to your
opening performance.
costume will arrive with its own ID tag to identify the actor, character and costume
> Every
pieces.
will also receive a comprehensive packing list to assist you with checking in and re-packing
> You
your costumes. Please inventory every item against this list as soon as you receive your order.
Contact us if there are any discrepancies and we will send additional or replacement costumes.

How To Return Your Costumes


1
2
3
4
5
6

As soon as you receive your costumes, it is a good idea to schedule your return pickup date.
Simply call UPS at 1-800-742-5877 at least five days prior to your last show.
Immediately after your last performance, have every actor return all pieces of their rental
costumes to the wardrobe supervisor.
Costumes should be returned exactly as they were received, on hangers with their ID tags.
Before closing the return cartons, please inventory every piece against the packing list to be
sure nothing is missing and/or damaged to avoid additional fees.
Repack the costumes in their original cartons. Seal and address them to:
The Costumer
1020-1030 Barrett Street
Schenectady, NY 12305
Leave the prepared cartons at the UPS collection site.

Never hesitate to contact us


r
Thank yovuefao part
letting usuhrashow!
in yo

by phone at: (518) 374 - 7442


or by e-mail at: [email protected]
or visit us at: www.thecostumer.com

It
s
Showtime!
The Costumer understands that its
not just the costumes that make a
show a success; were here for all of
your prop, makeup and accessory
needs, whether you need one
wig cap or 100 makeup kits!

Where to
Find Sales Items

How to
Order Sales Items

Visit our website at:

Call the Internet/Catalog


Department at:

www.thecostumer.com

1-877-218-1289
Request a hardcopy of our catalog by
phone or e-mail at:

518-374-7442
[email protected]

OR
Fax a completed sales order form
(included in this packet) with your
rental order to:

518-374-0087
OR
Fax a completed sales order form
directly to the Internet/Catalog
Department at:

518- 452-5758
www.thecostumer.com

1020-1030 Barrett St., Schenectady, NY 12305


p: 518-374-7442 f: 518-374-0087
Open Monday - Friday 8:30am - 5:00pm

www.thecostumer.com

HHHHHHHHHHHHHHH
Read carefully as terms
have been revised
HHHHHHHHHHHHHHH

RENTAL CONTRACT AGREEMENT


Name of Production: _____________________________________________________
Purchase Order # (hard copy required): _________________________________
Dress Rehearsal Date: ____________________________________________________
Performance Dates: _______________________________________________________
Return Shipping Date*: ___________________________________________________
Lessee: __________________________________

Date: ________________________

Signature: _________________________________________________________________
Title: _______________________________________________________________________
Lessor: _____________________________________________________________________
*Costumes must be sent back the 1st business day after the final
performance.

SHIP TO (please print clearly):


Name _____________________________________________________________________
Company/Organization _____________________________________________________

n Residential*

n Business

n School

*UPS does not guarantee shipping times for residential addresses.


Street ______________________________________________________________________
City __________________________________ State __________ Zip _________________
Phone ( ______ ) ______________________

Cell ( ______ ) ______________________

Fax ( ______ ) ______________________________________________________________

This contract is NOT valid until you read and INITIAL ALL 16
sections below. You must mail or fax this document to The
Costumer, whether you place your order by fax, mail or online.
Use blue or black ink ONLY.
_________ 1. All gift certificates and show rebates MUST be submitted
with the initial order.
_________ 2. Prices are quoted per week. For longer periods, special
arrangements must be made. The Costumer aims to ship your order to
arrive the Friday prior to your opening date.
_________ 3. Costumes must be returned or shipped back on the first
business day after your last performance. Theatrical late returns, shipped
or in person, will incur an overtime fee of 10% of the total bill per day.
Non group rental late returns will incur a 20% fee per day.
_________ 4. Reasonable wear to costumes is expected. DAMAGE is
considered: tearing; burning; cutting; staining; removal of buttons,
medallions, badges or other trim. Knee slides are not to be performed
while in rental costume. You will incur full replacement cost for articles
which are lost or damaged while in your possession or by improper
return packing.
_________ 5. Minor alterations must be made by hand sewn basting.
Machine stitching may incur damage fees. Other unacceptable and
chargeable alterations include: mending tape, glue, stitchwitchery,
dying, spray painting and added ornamentation.
_________ 6. You will pay full rental value for costumes you do not
use unless you return the complete unwanted costume prior to your
opening date. Early return credit of 50% of the costume cost will be
issued for the return of complete costumes ONLY. There is no credit
for partial returns or wigs.
_________ 7. A $20 cancellation fee will be charged for each costume
cancelled/changed after being pulled but prior to shipping.
_________ 8. Hats and accessories shipped in separate cartons MUST
be returned in their original cartons.
_________ 9. You are responsible for the cost of shipping both ways.
_________ 10. A minimum of $10 in additional fees will be charged for
each costume ordered for chest, waist or hip measurements 45" or
greater and/or heights 6'4" or taller.

Email _______________________________________________________________________

_________ 11. Please note that The Costumer may refuse or cancel orders
due to unavoidable circumstances (e.g. fire, destruction by previous
renters, etc).

BILL TO (please print clearly):

_________ 12. Payment in full is due on the first business day after your
final performance. A finance charge of 1.5% per month will be
assessed on all past due accounts. Orders not paid within 45 days may
lose any discounts and be turned over to a collection agency.

Attn. ________________________________________________________________________
Company/Organization _____________________________________________________
Street _______________________________________________________________________
City __________________________________ State __________ Zip __________________
Phone ( ______ ) ______________________

Cell ( ______ ) ______________________

Fax ( ______ ) ______________________________________________________________


Email _______________________________________________________________________

_________ 13. Costumes returned not on hangers and/or without ID


tags will incur a fee of 5% of the total bill. An additional 5% fee will be
levied for costumes returned with excessive makeup.
_________ 14. Orders received less than 10 business days prior to
shipping will incur a 20% rush fee. You are also responsible for additional
expedited shipping costs if required or requested.
_________ 15. Credit card information or faxed hardcopy purchase orders
are required for ALL orders.
_________ 16. Discounts will be applied ONLY for complete orders
received no later than 6 weeks prior to your first performance.

CHARACTER

ACTORS NAME

M/F
1020-1030 Barrett Street
Schenectady, NY 12305
Phone: 518-374-7442
Fax: 518-374-0087
www.TheCostumer.com

SUIT/
DRESS
SIZE

HEIGHT

NOTES

**IMPORTANT** Please refer to instructions on How To Take Measurements on the back of this form.

Return Shipping Date ________________________________

(title) ____________________________

For Ex.: Male playing


female role, etc.

Performance Dates __________________________________

K
NAPE/
FLOOR

Ordered by (name)____________________________________

J
NAPE/
WAIST

Dress Rehearsal Date ________________________________

I
SHOULDER/
SHOULDER

Name of Production __________________________________

H
HEAD

Cell _______________________________________________________________________________

Cell _______________________________________________________________________________

G
SLEEVE
LENGTH

Email ____________________________________________________________________________

Email ____________________________________________________________________________

F
NECK
SIZE

Phone ___________________________________ Fax __________________________________

Phone ___________________________________ Fax __________________________________

E
INSEAM

City______________________________________ State_______ Zip __________________

D
OUT
SEAM

Street ___________________________________________________________________________

City______________________________________ State_______ Zip __________________

C
HIP

Organization _________________________________________________________________

Street ___________________________________________________________________________

B
WAIST

Name ___________________________________________________________________________

BILL TO:

Organization _________________________________________________________________

Address is n Residential n Business n School

Name ___________________________________________________________________________

SHIP TO:

Please read and sign


the enclosed Contract
Agreement and fax back
to 518-374-0087.

A
CHEST/
BUST

Measurement instructions on reverse side.


Make copies of this blank form for future use.
Please print legibly in blue or black ink.
Pencil and red ink do not fax clearly. Highlighters fax as black-outs.

MEASUREMENT FORM

To prevent delays
in processing your
rental order, please
fill out this form
COMPLETELY.

WEIGHT

p: 518-374-7442
f: 518-374-0087
[email protected]

How To Take
Measurements

We alter your costumes to fit the measurements you provide, so...

Please Measure Carefully!


1. Have one responsible individual measure all actors. Consistency is very important. It is not recommended that
students measure themselves or each other. Please note you are responsible for the cost of replacements if the
original measurements were inaccurate.
2. Refer to the chart below to understand the way we interpret measurements. All measurements are important to
assure a good fit.
3. Tie a string around the actors natural waistline. Many other measurements begin or end at this point, especially for
historical costuming. Please note that this is not necessarily where an actor wears his or her pants as fashions have
changed.
4. Please use black or blue pen only. Red pen or pencil will not fax clearly.
5. Double check your completed measurements. (e.g. If a 5'4" and 6'1" person have the same outseam, something
may be incorrect).

PLEASE CALL IF YOU HAVE ANY QUESTIONS: 518-374-7442


A CHEST/BUST (M/F) circumference of greatest fullness
(do not give bra sizes)
B WAIST (M/F) smallest circumference taken around natural
waistline (not necessarily where actor wears pants)
C HIP (M/F) circumference taken around greatest fullness
D OUTSEAM (M/F) from
natural waist to just below ankle
E INSEAM (M/F) from crotch to just below ankle
F NECK SIZE (M/F) around base of neck
G SLEEVE LENGTH (M/F) from base of neck across
shoulder to wrist around bent arm
H HEAD (M/F) circumference of head above ears
I SHOULDER TO SHOULDER (M/F) across back
between shoulder bones
J NAPE TO WAIST (M/F) from base of neck to back
of natural waist
K NAPE TO FLOOR (M/F) from base of neck to floor

Extremely large or small sizes may not be available.


Please notify us if you have non-standard sized actors.

www.thecostumer.com

Catalog Merchandise Shipped from:


1995 Central Ave., Colonie, NY 12205
p: 1-877-218-1289 f: 518-452-5758
Open Monday - Friday 8:30am - 6:00pm

Rental Costumes Shipped From:


1020-1030 Barrett St., Schenectady, NY 12305
p: 518-374-7442 f: 518-374-0087
Open Monday - Friday 8:30am - 5:00pm

SALES MERCHANDISE ORDER FORM


SHIP VIA:

SHIP TO:

Company/Organization _____________________________________________________

n UPS Ground
n UPS Next Day Air (Please call The Costumer for rates.)
n UPS 2nd Day Air (Please call The Costumer for rates.)

Street ______________________________________________________________________

SPECIAL HANDLING INSTRUCTIONS:

City __________________________________ State __________ Zip _________________

_______________________________________________________________________________

Name _____________________________________________________________________

Phone ( ______ ) ________________________________


Email ___________________________________________

n Residential
n Business

_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Name of Show (if applicable): ________________________________________


Date of Show (if applicable): _________________________________________
Date Required By: ______________________________________________________

Permission to Substitute Out of Stock Items:

n YES n NO. Please backorder (we will ship as soon as possible)


PAGE #

STOCK #

ITEM DESCRIPTION

BILL TO:

COLOR

QUANTITY

UNIT PRICE* TOTAL PRICE

CREDIT CARD INFORMATION:

SUBTOTAL

Card #: ___________________________________________

SHIPPING

n MC

n VISA

n AMEX

n DISC

Attn. _____________________________________________ Date ______________


Company/Organization ________________________________________________
Expiration Date: _____________________________________
Street _________________________________________________________________
City ________________________________ State ________ Zip ________________

OTHER PAYMENT:
n CHECK

n BILL US

Authorized Signature ____________________________________________________


Purchase Order #: ____________________________________

*Prices subject to change without notice.

SUBTOTAL

Please include hard copy of PO.

SALES TAX

TOTAL
Shipping based on total.

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