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Website Resume

Jonathan O'Leary received a Bachelor of Science in Hospitality Management and a Bachelor of Arts in Theatre from Florida State University in 2015. He held several leadership roles including Orientation Team Leader at FSU and Audience Services Intern at Berkshire Theatre Group. His work experience includes positions at Universal Resorts Orlando, Joffrey's Coffee at Walt Disney World, and the FSU Fine Arts Ticket Office. He is involved on campus through organizations like Dance Marathon and Homecoming Executive Council. He has received several scholarships and awards for his leadership and academics.

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57 views

Website Resume

Jonathan O'Leary received a Bachelor of Science in Hospitality Management and a Bachelor of Arts in Theatre from Florida State University in 2015. He held several leadership roles including Orientation Team Leader at FSU and Audience Services Intern at Berkshire Theatre Group. His work experience includes positions at Universal Resorts Orlando, Joffrey's Coffee at Walt Disney World, and the FSU Fine Arts Ticket Office. He is involved on campus through organizations like Dance Marathon and Homecoming Executive Council. He has received several scholarships and awards for his leadership and academics.

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Jonathan OLeary

Education:

Phone: (407) 587-9246


Email: [email protected]

Florida State University, Tallahassee FL


Bachelor of Science in Hospitality Management, May 2015
Bachelor of Arts in Theatre, May 2015
GPA: 3.6 Deans List (4 Semesters)
International Programs/ Study Abroad, London Program, Fall 2013


Leadership Experience:
Berkshire Theatre Group, Pittsfield, MA


Audience Services Intern, June 2014 August 2014
Managed front of house operations for a theatre venue seating 140 patrons
Led entire front of house team including Box Office, Parking Operations and Ushers
Resolved crises of all sizes for patrons, enhancing their theatrical experience
Florida State University New Student and Family Programing, Tallahassee, FL


Orientation Team Leader, January 2012 January 2014
Prepared students during orientation for their transition to FSU
Facilitated families in the transition of their students into college
Established relationships with students to create a memorable experience
Florida State University Housing, Tallahassee, FL


Resident Assistant, August 2012 May 2012
Built community within a residence hall amongst first year students
Arranged hall programs and events with up to 300 residents in attendance
Encouraged residents to become involved and offered advice on how to do so

Work Experience:
Florida State University Fine Arts Ticket Office, Tallahassee, FL
Ticketing Agent, August 2012 Present
Provided customer centric experiences distributing tickets for events
Established accessibility to the arts through community outreach programs
Collaborated with a team to reach out to database over 10,000 Patrons.
Universal Resorts Orlando, Orlando FL
Guest Service/Vendor, June 2011 May 2014
Spoke with and directed guest throughout the park
Promoted meal choices and other park promotions to guests
Operated a POS cash register submitting guest orders
Joffreys Coffee at Walt Disney World, Orlando, FL
Service Specialist/Barista, June 2011-August 2011
Provided excellent customer service when selling coffee and pastries
Distributed inventory needs for cart based on park capacity projections
Completed opening and closing shift procedures

University Engagement:
v Dance Marathon Morale Captain, 2014-2015
v Eta Sigma Delta (Hospitality Honor Society) - General Member, Inducted April 2014
v Homecoming Executive Council - Production Director, April 2014 Present
v The Big Event (Volunteer Event) Planning Committee Member, January 2014 - Present
v Student Theatre Association - Stage Management, December 2011 May 2013

Awards and Recognitions:
2013 Florida State University School of Theatre
2013 and 2014 School of Theatre Patrons Scholarships Recipient
Southern Region Orientation Workshop (SROW)
Case Study Competition, Best Overall
Seminole Torch Bearers (Leadership Recognition Society)
Inducted October 2014

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