Traffic Jam in Dhaka City

i
 Executive summary
The mega city of Dhaka cannot afford the burden of 140 million people on its 360
kilometers of land. The concentrated populated itself poses a potential threat. The high-
rise buildings, continuously rising industries, increasing number of transports and growing
slums continue aggravating the situation. 60 percent of her citizens live beyond the city
facilities in spite of their living in the ambit of the city. They throng to the city just to earn
their living. Driven by extreme poverty, insecurity, river erosion, serious unemployment
problem have sent them to this city. Quickly this situation cannot be changed.
Environmentalists have expressed concern that the encroachment on the river Buriganga,
the life line of Dhaka city, traffic congestion, pollution and diseases are turning this once
majestic city into a choking hell. About fifty percent of the river's pollution load comes
from the industrial source while sewerage and domestic wastes contribute to the remaining
fifty percent. Between 1980-2009 the population of Dhaka has swelled from three million
to more than ten million and its importance has increased manifold but the basic amenities
have not kept up with the changes.. Water from the river Buriganga and Shitalakhya that
would have supplemented the need of drinking water and other purposes such as cooking
and washing has been fouled as much by raw sewerage as by a number of industrial and
chemical units and even pesticides.

Traffic jam stands as the number one problem of Dhaka city. 93%city dwellers are directly
related to it. It was followed by pollution 62 percent, higher fares 46 percent, and frequent
accidents 26 percent, hijacking 26 percent The city's vehicle population has almost
increased ten times since 1992 as a result of our failure to introduce mass transport. Eighty
percent of the vehicles are three wheelers, small buses of the old days and cars which spew
more than half the major pollutants. Carbon monoxide, hydrocarbons, photochemical
oxides e.g. ozone, nitrogen oxides, particular matter and lead are the main culprits .A
recent study indicates that motor vehicles are a major or primary source of other toxic air
pollutants including 1.3 butadiene, benzene and a number of carcinogens. In developed
countries governments have fought for clean air by regulating all major and many minor
sources of air pollution. Industrial emissions have been significantly reduced. As a result
of new motor vehicle emission standards introduced in 1988, new vehicles in developed
nations are 90 percent cleaner than those manufactured in 1970s.

The city dwellers, city planners, policy makes, the experts and researchers who think
about the city will unanimously agree that Dhaka is one of the most unplanned cities of the
world.

It is lengthy in south and northern directions while its width consisting of east and western
directions is few kilometers only. There is hardly any scope of its expansion in eastern and
western side to a visible extent.

There are different types of vehicles namely car, bus, jeep, truck, minibus, microbus, auto-
rickshaw, tempo, mini-truck, motorcycles and innumerable rickshaws. Many of the
vehicles that ply on Dhaka's streets daily are faulty and emit black smoke in excess of the
prescribed limit. Black smoke is primary unburning carbon that agglomerates into small
particles caused by over-load and faulty engine condition of vehicles. A two-stroke engine
emits 30 times more pollution than a normal car.

ii
Non-mechanized vehicles that mostly rickshaws fall the victim of any decision to ease
traffic jam. Now question arises are cars more efficient than rickshaws in terms of road
space occupancy? Despite constant claims of the city officials that rickshaws are the main
source of traffic jams, data indicate that rickshwas are far superior to cars as far as road
space occupancy and pollution contribution is concerned. In the base case, i.e. before the
fuel-free transport ban, rickshaws made up 67.8% of vehicles, yet unlisted only 43.5% of
road space to transport 59.4% of passengers. Cars made up only 6.4% of vehicles, yet
occupied as much as 29.9% of the road space in the base case to transport far fewer
passengers than by rickshaw. Despite being removed from the main roads, rickshaws are
still the most popular mode of transport serving 30% of the passengers whereas cars serve
only 8.5% of all types.

Making a separate line for rickshaws like Dhaka cantonment area mechanized and non-
mechanized vehicles can be allowed to run without causing serious jam.

Traffic jam causes air pollution which affects the respiratory tract, causes irritation,
headache, fatigue, asthma, high blood pressure, heart diseases and cancer. Experts say if
this trend continues unabated, most residents of the metropolis would become exposed to
the risk of those ailments and different other health hazards and complications. The
development of mental fault of children would be impaired by lead pollution that could
also affect the central nervous system and causes of urinal damage and hypertension. The
massive traffic congestion taking its toll on human health should not be allowed any more.
Behavior scientists have long since done experiments to show that even insects
demonstrate aggressive behavior when they are placed in a crowded situation.

Therefore, it comes as no surprise to see that Dhaka's pedestrians, the rickshawpullers,

babytaxi drivers, vanwallas, and bus and truck drivers all vie for tiny spaces with
noticeable and utter disregard for other's right of way.

This obviously creates serious problems such as unnecessary traffic holdup and some
unhappy incidents. Serious vehicular-related accidents are growing at an accelerated rate
for growing traffic problem. It is reported that government has decided to withdraw about
70000 old and dilapidated vehicles from the road. Very old and decrepit vehicles will not
be allowed to ply. All these measure are aimed at mitigating the problem. When will it see
the light of implementation is unknown to us.

iii
 Part No. Topic Name
Introduction

Part: 01 Background of study:

Scope of the report:
Objective:
Significant of the study
Limitation of study:
Part: 02 Methodology:
Sample design
Part: 03
Part: 04 Selection Of Research Model

Part: 05 Developing the data analysis

Part: 06 Recommendations

conclusion

Part 1
1.1 Origin of the Report

iv
We are the student of Bangladesh University of Business & Technology (BUBT) prepared
this report to complete Research Methodology for Business. This report is prepared as a
requirement for the course- Research Methodology for Business (BUS 405) for BBA. program at
Bangladesh University of Business & Technology.

The report is being submitted to Mr. S.M. Nasim Azad, Assistant Prof. of Statistics,
Bangladesh University of Business & Technology. This report is prepared on the topic of
“ Traffic Jam in Dhaka city”. It Is based on the real life scenario.

1.2 Scope of the report:

This report is focus on the people who live in Dhaka city and suffer from traffic jam. We
target different people to gather information which is based on our topic.

1.3 Significance of the Report

The report will help to reduce the traffic jam in Dhaka city. And will give the idea how to
reduce it.

1.4 Objective of the Report

To learn the procedure how to do an effective research, we choose the topic- Traffic Jam
in Dhaka city. We try our best to make this report.

 To understand how much people affect from traffic jam

 To identify the problems of the projected research.
 To determine the factor affecting in traffic jam in dhaka
 To determine the impacts of traffic jam
 To determine the impacts of traffic jam in job sector
 To identify the respondents opinions about traffic jam

1.5 Limitations of the Report

We have tried our best to make this research as perfect as possible;
still there are some limitations of this research. It is acknowledged
that the work here is exploratory study because previously no
study was done. The survey took some time due to personal visits.
Time constraints and cost are also the limitation of our study.

Part Two

v
Methodology:

3.1 Type of Research:

This is an Exploratory type of research. This research will help us to identify the impacts
and affects of traffic jam on the society.

3.2 Sources of data:

In order to attain the objective of the study in this research repot all-necessary information
are collected and prepared using primary sources of data. We have applied survey method
by using questionnaire to gather primary data on impact of internet in young generation

3.3 Report evaluation & preparation instrument:

Data has analyzed & report prepared by using -
 MS Excel
 MS Word
 Mechanical Devices(calculator)

3.4 Group Discussion:

We have discussed with a group include 6 members to analyze data and prepare the report
on Traffic jam in Dhaka city, based on related data that we have collected & calculated.
We took help from our honorable course teacher Mr. S. M. Nasim Azad.

Part Three
Sample design:

vi
Sample selection
In our research we have focused all people lived in the Dhaka city. Our survey has
conducted based on Non-probability sampling techniques. We have used Convenience
sampling for the purpose of this research to select our required sample respondents.
Interviewers have randomly moved toward respondents available at different locations of
Dhaka city. This method has used due to inadequate time and resource constrains.

Determine Sample size

Using statistical tools to determine sample size would have demanded the need for
calculations on various other factors, but for the time constrains & convenience sampling
technique none of that was required. So, our honorable course teacher has set our sample
size. The total sample size is 100.

Summary of overall sample design

The overview of the sample design that we have considered for our specific research on
the selected topic, “Traffic jam in Dhaka city”, is summarized below-

Target Population: Office, school, college going people.

 Identifying survey population is one of the critical parts of the research. If population is
not defined properly then we may not get actual result from the research. Population is
quite different for different research problems. The people who share common
characteristics are called population.

Sample:

 We have taken 120 selected respondents.

Sampling Procedure:

 Non-probability sampling techniques. We have especially focused on Convenience

sampling.

vii
 Part Four
Selection Of Research Model:

Research Design
This collection of primary data is done through survey method with written questionnaire.
The survey has performed based on personal interview and select people sample for one-
to-one face-to-face conversation. Survey questions were sought to gather both qualitative
and quantitative data about the sample. The nature of questions used in the questionnaire
was mainly simple-dichotomy questions with few determinant-choice questions,
frequency-determination questions, attitude rating scale and open-ended questions.

Objective of using the questionnaire

The whole report is based mostly on primary information, based on which the
questionnaire has been designed to collect relevant information. The survey method has
been selected as the research tool for following reasons.
 Accuracy of Report: Survey is the best way to research. Questionnaire is one
kind of tool of survey research. So we used it.
 Time efficiency: We had time constraints, and getting questionnaires filled up
by the respondents was also time-consuming, so making short format
questionnaire.
 Convenience: Questionnaire design is a simpler and easier way to collect
responses and conduct the survey. So it was convenient for us to use this tool.
 Cost efficiency: We found that this method was relatively cheaper as we only
needed to print a copy and then make copies of it and then distribute them to
the respondents.
 Less possibility of getting wrong information: Here if the respondent did not
understand any meaning of the questionnaire, then we could easily make them
understand. So there was less possibility of making mistake.

Measurement Scales
When we have prepared a questions, at first we have tried to avoid leading and loading
questions, double barreled question and ambiguity. We have made our questions relevant
that is supportive for us to solve our research problem.

To measure the attitude or response of the respondents on questions of research topic, we

have used several measurement scales in our questionnaire, like-

 Simple Attitude scale.

 Category scale.

viii
  Likert scale.

 Monadic Rating scale etc

Part Five
Developing the data analysis:
We have analyzed our collected data of questionnaire survey-

Editing: Editing is the process of checking the data for necessary corrections. We found
different types of errors in responses-some of the questions were not filled up properly, some
of them were left incomplete. We wanted to avoid missing values as much as possible. We
also corrected some of our mistakes in the end which we made while analyze.

Coding: Each question was being coded to a computer readable form. We have transformed
the qualitative data into quantitative. Then the data were entered from the questionnaires. This
was time consuming and needed much skill. (Code: Yes/ Agree- 1, No/ Disagree- 2)

Data entry: After entering all the responses from each question, the data entering part was
done. Then we proceeded forward for the final job, which was analysis.

Data Analysis: By using MS Excel, we put the formula, and then the software automatically
gave us the result. We have got a number of tables, charts by this process. Then we proceeded
for the data conversion and interpretation part.

Data conversion: All the analyzed result sheets have converted into managerially
understandable form. We converted them to word documents, made tables, graphs and wrote
the analysis with words.

Part SIX

Recommendations

ix
 However, it is understandable that resolving the problem of traffic jam in
Dhaka city is not possible within a short time. It needs both short-term and long-
term strategies. Short-term strategies may include re-adjusting the school and office
time keeping at least one hour difference, re-routing the public transport, reducing
and replacing private transport with convenient and cheaper public transport, fixing
different fare for rush and non-rush hour and finally keeping the foot-ways free
from hawkers and shopkeepers.

Long-term strategies, on the other hand, may be constructing long flyover

from one end to another end of city, introducing underground rail service,
undertaking co-ordinate and integrated strategies among different agencies working
for city development, replacing rickshaws by assuring proper rehabilitation of
rickshaw-pullers, constructing under-pass and foot-over-bridge in different
important junctions and finally decentralizing the city itself.

To reduce traffic congestion in Dhaka City, the most vital prerequisite that I
feel, is the development of public consciousness. Unless and until we change our
perception and develop a mind to abide traffic rules, whatever strategy we take, that
will not work properly. I believe our law-abiding consciousness, good-intention and
sincere co-operation can remarkably reduce traffic jam in Dhaka city.

Thank you very much our teacher for his intellectual response.
Again, we would like to take the honor to extend my cordial thanks and
appreciation to the all participants for there response we can complete these
research. we hope and expect, in future, Bangladesh can overcome these serious
problem and becoming a traffic jam free city.

Part Seven

Conclusion:
Traffic jam causes air pollution which affects the respiratory tract, causes irritation,
headache, fatigue, asthma, high blood pressure, heart diseases and cancer. Experts say if
this trend continues unabated, most residents of the metropolis would become exposed to
the risk of those ailments and different other health hazards and complications. The
development of mental fault of children would be impaired by lead pollution that could
also affect the central nervous system and causes of urinal damage and hypertension. The

x
massive traffic congestion taking its toll on human health should not be allowed any more.
Behavior scientists have long since done experiments to show that even insects
demonstrate aggressive behavior when they are placed in a crowded situation.

Therefore, it comes as no surprise to see that Dhaka's pedestrians, the rickshawpullers,

babytaxi drivers, vanwallas, and bus and truck drivers all vie for tiny spaces with
noticeable and utter disregard for other's right of way.

This obviously creates serious problems such as unnecessary traffic holdup and some
unhappy incidents. Serious vehicular-related accidents are growing at an accelerated rate
for growing traffic problem. It is reported that government has decided to withdraw about
70000 old and dilapidated vehicles from the road. Very old and decrepit vehicles will not
be allowed to ply. All these measure are aimed at mitigating the problem. When will it see
the light of implementation is unknown to us.

Growing insecurity in presence of law enforcing agencies and even sometimes their
involvement in various forms make the city dwellers and the guest dwellers who come to
city just do get their official and business work done make panic stricken. Everyday
pickpockets, hijackers and extortionists rein the city in every nook and corner. Only the
victim knows how much painful it is. To our utter surprise the victims don't have any
place to lay complaint and they take the law in their hands. Someone will say why not in
the police station. Actually no victim wants to go there just to avoid further harassment.
Only God knows when this situation will change. Again, mob beating or unleashing
torture in the doubt of pickpocket or hijackers is another serous concern of this city.
Sometimes it may happen that the gang of pickpockets or hijackers attack any ordinary
passenger or passers -by just to save themselves. So, in no way people should be allowed
to take law in their own hands. Strict law must be imposed regarding this matter.

Part Eight

Data Analysis

1. Where do you
live in?
f R.f c.f R.c.f
At mirpur 86 0.716667 86 0.716667
At Banani 9 0.075 95 0.791667
At old DOHS 4 0.033333 99 0.825

xi
 Others side 21 0.175 120 1
120

1. Where do you live in? f

18%

3% At mirpur
At Banani
8%
At old DOHS
Others side
71%

2. By which transprt you go to your

destination?
f r.f c.f r.c.f
By bus 48 0.4 48 0.4
By CNG 3 0.025 51 0.425
By private car 18 0.15 69 0.575
By rickshaw 51 0.425 120 1
120

2. By which transprt you go to your destination? f

42% 40%

15% 3%

By bus By CNG By private car By rickshaw

3. What is the average time to reach
your destiny?
f r.f c.f r.c.f
Minimum 1 hour 42 0.35 42 0.35
Less then 1 hour 54 0.45 96 0.8
Min 2 hour 18 0.15 114 0.95
More then 2 hour 6 0.05 120 1
120

xii
 3. What is the average time to reach your destiny?

5%
15%
35% Minimum 1 hour
Less then 1 hour
Min 2 hour
More then 2 hour

45%

4. Do you face any major problems because of

traffic jam?
f r.f c.f r.c.f
Yes 89 0.741667 89 0.741667
No 31 0.258333 120 1
120

Yes

1%

f
r.f

99%

5. . Do you concentrate properly in your works because

of traffic jam?
f r.f c.f r.c.f
Yes 37 0.308333 37
No 31 0.258333 68
Some time not 52 0.433333 120

xiii
 120

6.Do you think that traffic jam waste your

valuable time?
f r.f c.f r.c.f
Yes 98 0.816667 98 0.816667
No 22 0.183333 120 1
120

7.To reduce the traffic jam - what should be taken

you think?
f r.f c.f r.c.f
Making over bridge 49 0.408333 49 0.408333
proper traffic system 38 0.316667 87 0.725
Different area for different vehicles 18 0.15 105 0.875
other 15 0.125 120 1
120

7.To reduce the traffic jam  what should be taken you think?

13%
Making over bridge

15% 40% proper traffic system

Different area for

different vehicles
other

32%

8.What is your suggestion to reconstruct for reducing the

major problems of traffic jam?
f r.f c.f r.c.f
To make tunnel 20 0.166667 20 0.166667
to make different lanes 30 0.25 50 0.416667
to make over bridges 33 0.275 83 0.691667
to make underground railway 37 0.308333 120 1
120

xiv
 To make tunnel
17%
31%
to m ake different lanes

25% to m ake over bridges

to m ake underground
27% railway

9. Lack of experience in driving is one of the major causes of traffic

jam?
f r.f c.f r.c.f
Yes 92 0.766667 92 0.766667
No 28 0.233333 120 1
120

10. Who are the main victims of

traffic jam?
f r.f c.f r.c.f
Office going people 26 0.216667 26 0.216667
students 23 0.191667 49 0.408333
emergency services (ambulance) 15 0.125 64 0.533333
all of these 56 0.466667 120 1
120

11. The traffic jam has a great impact on our

economy?
f r.f c.f r.c.f
Yes 86 0.716667 86 0.716667
No 34 0.283333 120 1
120

xv
 12. If you the prime minister for on day, what is your activity for the
purpose of traffic jam?

f r.f c.f r.c.f

making over bridge 65 0.541667 65 0.541667
under ground railway 41 0.341667 106 0.883333
don’t think 14 0.116667 120 1
120
12. If you the prime minister for on day, what is your activity for
the purpose of traffic jam? f

12%

making over bridge

under ground railway
54%
34% don’t think

13. It wastes our

valuable time
f r.f c.f r.c.f
Fully Agree 76 0.633333 76 0.633333
Agree 38 0.316667 114 0.95
Neither Agree or Disagree 6 0.05 120 1
Disagree 0 0 120 1
Fully Disagree 0 0 120 1
120

14. Ancient traffic system is the main cause of

the traffic jam
f r.f c.f r.c.f
Fully Agree 67 0.558333 67 0.558333
Agree 44 0.366667 111 0.925
Neither Agree or Disagree 9 0.075 120 1
Disagree 0 0 120 1
Fully Disagree 0 0 120 1

xvi
 120

15. Lack of parking place also creates

the jam
f r.f c.f r.c.f
Fully Agree 84 0.7 84 0.7
Agree 33 0.275 117 0.975
Neither Agree or Disagree 3 0.025 120 1
Disagree 0 0 120 1
Fully Disagree 0 0 120 1
120

15. Lack of parking place also creates the jam f

0%
3% 0%
Fully Agree
28%
Agree
Neither Agree or Disagree
Disagree
69% Fully Disagree

16. Everybody should work for reducing the

traffic jam.
f r.f c.f r.c.f
Fully Agree 79 0.658333 79 0.658333
Agree 39 0.325 118 0.983333
Neither Agree or Disagree 1 0.008333 119 0.991667
Disagree 1 0.008333 120 1
Fully Disagree 0 0 120 1
120

17. Public awareness should be

increased
f r.f c.f r.c.f
Fully Agree 61 0.508333 61 0.508333
Agree 30 0.25 91 0.758333
Neither Agree or Disagree 29 0.241667 120 1
Disagree 0 0 120 1
Fully Disagree 0 0 120 1
120

xvii
18.Do you think that by pass road can for reduce
traffic jam ?
f r.f c.f r.c.f
Yes 89 0.741667 89 0.741667
No 31 0.258333 120 1
120

19. Do you think unregistered vehicles should

be eliminate?
f c.f r.c.f
Yes 92 0.766667 92 0.766667
No 28 0.233333 120 1
120

0%
19. Do you think
0%
23% unregistered vehicles
should be eliminate?

Yes

No
77%

xviii
20. Are you satisfied the government
steps to reduce the traffic jam?

f r.f c.f r.c.f

28 0.233333 28 0.233333

68 0.566667 96 0.8

24 0.2 120 1

120

xix
 1. Where do you live in?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449
Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

2. By which transprt you go to your destination?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449
Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

3. What is the average time to reach your destiny?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449
Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

4. Do you face any major problems because of

traffic jam?

xx
 Mean 2
Standard Error 0.577350269
Median 2
Mode 1
Standard Deviation 1
Sample Variance 1
Range 2
Confidence Level(95.0%) 2.484137712

5. . Do you concentrate properly in your works because of traffic jam?

Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

6. Do you think that traffic jam waste your valuable time?

Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

7.To reduce the traffic jam  what should be taken you think?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449

xxi
 Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

8.What is your suggestion to reconstruct for reducing the major problems of traffic jam?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449
Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

9. Lack of experience in driving is one of the major causes of traffic jam?

Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

10. Who are the main victims of traffic jam?

Mean 2.5
Standard Error 0.645497224
Median 2.5
Mode 1
Standard Deviation 1.290994449
Sample Variance 1.666666667
Range 3
Confidence Level(95.0%) 2.054260257

11. The traffic jam has a great impact on our economy?

xxii
 Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

12. If you the prime minister for on day, what is your activity for the purpose of traffic jam?
Mean 2
Standard Error 0.577350269
Median 2
Mode 1
Standard Deviation 1
Sample Variance 1
Range 2
Confidence Level(95.0%) 2.484137712

13. It wastes our valuable time

Mean 3
Standard Error 0.707106781
Median 3
Mode 1
Standard Deviation 1.58113883
Sample Variance 2.5
Range 4
Confidence Level(95.0%) 1.963243161

14. Ancient traffic system is the main cause of the traffic jam

Mean 3
Standard Error 0.707106781
Median 3

xxiii
 Mode 1
Standard Deviation 1.58113883
Sample Variance 2.5
Range 4
Confidence Level(95.0%) 1.963243161

15. Lack of parking place also creates the jam

Mean 3
Standard Error 0.707106781
Median 3
Mode 1
Standard Deviation 1.58113883
Sample Variance 2.5
Range 4
Confidence Level(95.0%) 1.963243161

16. Everybody should work for reducing the traffic jam.

Mean 3
Standard Error 0.707106781
Median 3
Mode 1
Standard Deviation 1.58113883
Sample Variance 2.5
Range 4
Confidence Level(95.0%) 1.963243161

17. Public awareness should be increased

Mean 3
Standard Error 0.707106781
Median 3
Mode 1
Standard Deviation 1.58113883

xxiv
 Sample Variance 2.5
Range 4
Confidence Level(95.0%) 1.963243161

18.Do you think that by pass road can for reduce traffic jam ?

Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

19. Do you think unregistered vehicles should be eliminate?

Mean 1.5
Standard Error 0.5
Median 1.5
Mode 1
Standard Deviation 0.707106781
Sample Variance 0.5
Range 1
Confidence Level(95.0%) 6.353102367

20. Are you satisfied the government steps to reduce the traffic jam?
Mean 2
Standard Error 0.577350269
Median 2
Mode 1
Standard Deviation 1
Sample Variance 1
Range 2

xxv
 Confidence Level(95.0%) 2.484137712

Reference
1.Lacture Sheet
2.Business Research Methods by William g. Zikmund
3.Research Methodology Methods & Techniques 2nd edition by C.R. Kothari
4.www.Google.com Search
5.BUBT Library
7.And our Honorable Class Teacher Nasim Azad

Appendix

xxvi