SUSTAINABLE

INDITEX
2011-2015

MANAGING THE ECOLOGICAL

FOOTPRINT WITHIN INDITEXS
VALUE CHAIN

SUSTAINABLE INDITEX 2011 - 2015

HOW INDITEXS BUSINESS MODEL DRIVES

SUSTAINABLE DEVELOPMENT
Inditexs business model is based on two pillars which
drive sustainable development:
Fashion design and manufacturing in a socially
responsible environment
Eco-efficient, environmentally friendly retailing and
value chain

SUSTAINABLE INDITEX 2011 - 2015

INDITEXS SUSTAINABILITY COMMITMENTS

Adopting innovative management practices to
improve our performance and become more
efficient and sustainable
Adding the sustainability variable to all our
strategies and operations
Focusing and targeting our commitment on
consumers and our team

SUSTAINABLE INDITEX 2011 - 2015

THE STARTING POINT

SUSTAINABLE INDITEX 2011 - 2015

SUSTAINABILITY AND ENVIRONMENTAL

MANAGEMENT HAVE BEEN TWO OF
INDITEXS STRATEGIC VARIABLES SINCE 1995

THE PILLARS OF OUR ENVIRONMENTAL STRATEGY

Environmental Management System certified as ISO 14001 compliant in 25 of INDITEXs premises:
Inditexs main building, chain headquarters, logistics centres and own manufacturing plants.
Sole multinational in the textile field with all centres certified.
Selective waste management and recycling at all Inditex facilities.
Environmental training given to all staff in manufacturing plants and logistics centres.
Environmental information and awareness-raising campaigns aimed at all store staff.
Move towards renewable sources of energy and cogeneration plants (850 kW wind turbine, 1,500 m2 of solar
thermal collectors and 3 CHPs).

SUSTAINABLE INDITEX 2011 - 2015

The IEMA Project

Energy and Environmental

Innovating for
Sustainability
2007-2010

IPK

Strategic Plan 2007-2010: Innovating

for Sustainability

Inditex Pro Kyoto

The EcoStore
Store Sustainability System
Terra
Emission Mechanisms

The development and implementation of our

Strategic Environmental Plan 2007-2010 was an
excellent opportunity to fit the sustainability
variable within the planning and decision-making
processes of all key Inditex departments.

SUSTAINABLE INDITEX 2011 - 2015

IEMA: ENERGY AND ENVIRONMENTAL INTEGRATION

Building new renewable energy plants in logistics
centres
Minimizing emissions through fuel replacement
(changing diesel engines and boilers into natural gas
ones)
Building new cogeneration plants in logistics centres
to meet their own heat and power needs
Raising public awareness about a rational and
efficient use of energy

SUSTAINABLE INDITEX 2011 - 2015

IPK: INDITEX PRO KYOTO

Transport audit and route optimization
Transforming ZARAs trailer fleet to meet EURO 5 standards
Incorporation of biodiesel to ZARAs vehicle fleet
Software development for assessment of road haulage
Training professional drivers for Zara
Raising staffs awareness about sustainable mobility
The ReuseMe program for packaging and wrapping
Using environmentally-friendly electric vehicles in logistics centres

SUSTAINABLE INDITEX 2011 - 2015

THE ECOSTORE
Designing and implementing The Eco-efficient
Store Manual, which will help us minimize the
environmental impact on all sustainability
variables through a 30 % decrease in energy
consumption related to both our building and
sales activities in stores, without our present
comfort and quality standards being modified.
International certification of sustainable building
awarded to significant stores
ZARA, Portal del ngel, Barcelona: LEED GOLD
Oysho, Rue de Rivoli, Paris: BREEAM
Pull & Bear, Gran Va, Madrid: LEED PLATINUM
ZARA, Palazzo Bocconi, Rome: LEED PLATINUM
All new stores built from 2010 meet the EcoStore
criteria.

SUSTAINABLE INDITEX 2011 - 2015

THE ECOSTORE
Establishing criteria and implementing custody chain
management systems for furnishing and wood
carpentry providers.
PEFC- or FSC-certified wood used for store furnishing
PEFC- or FSC-certified price tags and paper bags
Wrapping and packaging optimization and use of
recycled materials

SUSTAINABLE INDITEX 2011 - 2015

THE TERRA PROJECT

Inditex reaches an agreement with the Galician
Regional Government (the Xunta de Galicia) to
create a Seed Bank and implement a Forest
Ecosystem Improvement project.
Pull & Bear plans to replace printed catalogues with
an online version, as well as plant 16,500 trees in
the Sierra Gorda Biosphere Reserve, in Mexico.
OYSHO supports a WWF campaign to raise public
awareness about the situation of our seas and
make consumers and policymakers responsible for
their protection.

SUSTAINABLE INDITEX 2011 - 2015

OUR COMMITMENTS REMAIN VALID

THROUGH THE NEW PLAN 2011-2015
Our new environmental strategy is based
on two pillars: cutting the global ecological
footprint of our value chain and lowering
company-related greenhouse gas
emissions, particularly CO2 emissions.

SUSTAINABLE INDITEX 2011 - 2015

THE GLOBAL OBJECTIVE OF

SUSTAINABLE INDITEX 2011-2015
The Sustainable Inditex 2011-2015
Environmental Strategy and the actions which
will be taken during the next five years,
together with those performed within the
framework of the Strategic Environmental Plan
2007-2010, will allow us to reach our goal of
cutting our 2005 CO2 emissions level by 10 % in
2015 and 20 % in 2020.

SUSTAINABLE INDITEX 2011 - 2015

To reach this goal, a climate change reduction and

sustainability strategy has been defined, which
consists of four implementation phases and six
action lines:
1.

Measuring the ecological and carbon footprint

of our activities
2. Implementing actions aimed at reducing
emissions
3. Implementing actions aimed at compensating
for our emissions
4. Increasing awareness and giving adequate
training

Total CO2

Reduction

Compensation

Zero emissions

SUSTAINABLE INDITEX 2011 - 2015

OUR SIX ACTION LINES

SUSTAINABLE INDITEX 2011 - 2015

NEW STORES:
The EcoStore

Building sustainable and

environmentally friendly stores
equipped with cutting edge
technology for energy saving and
management, aimed at reducing
CO2 emissions.

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES

Building new LEED-certified stores

Implementing a central control and
Environmental Management System
in all new openings
Technological surveillance of new
eco-friendly materials

SUSTAINABLE INDITEX 2011 - 2015

EXISTING
STORES:
Eco-Refurbishment

Redesigning existing stores to improve

their technology, optimize their
environmental management and lower
CO2 emissions by 30 %.

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES

For all stores built before 2005:

Replacing usual light bulbs with new
energy-saving ones.
Setting up a central management system.
Replacing old air conditioning equipment
with new class A systems, thus
contributing to the transition away from R22.
Incorporating speed control to escalators

SUSTAINABLE INDITEX 2011 - 2015

SUSTAINABLE
MOBILITY

Optimizing routes, adding state-ofthe-art efficient vehicles to the

current fleet, contributing to
packaging reduction and driver
training to lower fossil fuel
consumption.

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES
Sustainable route optimization (consolidation, lowimpact haulage, driver training).
Performing route environmental audits.
Environmental assessment of logistics suppliers.
Eco-efficient logistics platforms. Setting up an
electric recharge network for vehicles in logistics
platforms.
Developing and implementing software for the
assessment of CO2 emissions in all routes.
Assessing the impact of new technologies on
sustainable development (natural gas, hybrid
vehicles).

SUSTAINABLE INDITEX 2011 - 2015

TRAINING AND
RAISING STAFFS
AWARENESS

Actions aimed at training and

raising our employees
environmental awareness
while also improving their
personal and professional
development.

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES
Developing awareness raising and environmental
information contents within our corporate
magazine (90,000 copies in 12 languages).
Providing environmental training for our shop staff
(Eco Japanese).
Producing videos and materials about ecological
themes and events aimed at increasing
environmental awareness.
On-line training for head office employees.
Training HR trainers for logistics centres.
Publishing an Ecotechnical report: an e-bulletin
providing information about new technologies and
environmental experiences.

SUSTAINABLE INDITEX 2011 - 2015

PRODUCT

Promoting the assessment of eco

alternatives in the development
of new auxiliary products and
materials.

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES

Developing tools to assess our

product-related CO2 and
environmental impact (SCOPE 3).
Developing textile products with ecofriendly fabrics, particularly organic
cotton.

INDITEX SOSTENIBLE 2011 - 2015

WATER

Promote a more efficient water

consumption at own
manufacturing centers, stores
and throughout the supply chain

INDITEX SOSTENIBLE 2011 - 2015

ACTION LINES

Definition of a Water Management

Strategic Plan at Inditex in compliance
with the CEO Water Mandate criteria
Assessment and analysis of water
print
Improvement of water management
at own manufacturing centers and
stores
Elaboration of mandatory criteria to
suppliers and improvement protocols
Carrying out of pilot projects
Joining international programs in
collaboration with sectorial
companies as well as opinion groups

SUSTAINABLE INDITEX 2011 - 2015

BIODIVERSITY AND
ENVIRONMENTAL
PROJECTS

A two-fold strategy to preserve nature:

Enhancing the sustainable management of
biodiversity, encouraging educational
values aimed at increasing ecosystem
knowledge, respect, improvement and
conservation
Making up for the CO2 emissions caused by
the Inditex Groups activities

SUSTAINABLE INDITEX 2011 - 2015

ACTION LINES

Developing our own projects and involving both

our clients and the society as a whole.
The Terra Project, a Seed Bank and Forest
Ecosystem Improvement project led by the
Galician regional government.
Supporting global initiatives to raise environmental
awareness.
Supporting projects on sustainable management
of natural resources.

SUSTAINABLE INDITEX 2011 - 2015

Because its our Responsibility towards our clients,

towards our employees, and towards the sustainable
development of our society and environment.