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Chapter No. 7: TQM, Restructuring and Selling of Sick Unit

This document discusses total quality management (TQM), business restructuring, and selling of sick industrial units. It provides an overview of TQM principles developed by William Deming, including Deming's wheel and the PDCA cycle. It also outlines the prerequisites, importance, and barriers of implementing a TQM system. The document defines business restructuring and discusses the need, types, advantages, and disadvantages of restructuring. Finally, it defines sick industrial units under the Sick Industrial Companies Act and explains the process of selling off a sick unit if it cannot improve its financial position.

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0% found this document useful (0 votes)
11 views

Chapter No. 7: TQM, Restructuring and Selling of Sick Unit

This document discusses total quality management (TQM), business restructuring, and selling of sick industrial units. It provides an overview of TQM principles developed by William Deming, including Deming's wheel and the PDCA cycle. It also outlines the prerequisites, importance, and barriers of implementing a TQM system. The document defines business restructuring and discusses the need, types, advantages, and disadvantages of restructuring. Finally, it defines sick industrial units under the Sick Industrial Companies Act and explains the process of selling off a sick unit if it cannot improve its financial position.

Uploaded by

dhwani
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 18

CHAPTER NO.

7
TQM, RESTRUCTURING
AND SELLING OF SICK UNIT

TQM
Total Quality Management was developed by

William Deming.
Definition:

The set of management processes and


systems that create and systems that create
delighted customers through empowered
employees, leading to higher revenue and
lower cost.

Demings Wheel

PDCA CYCLE

Cs of TQM

Pre-Pequisities/Elements of TQM
Ethics
Integrity
Trust
Training
Teamwork
Leadership
Communication
Commitment from

top management

Effective

management
Focus on customer
satisfaction
Continuous
improvement
Complete
involvement
Process centered
Strategic and
systematic approach

Importance of TQM
Strengthens the competitive position for a

firm.
Higher productivity and low cost
Increase in market share
Processes are eased out and simplified
Better teamwork
Employee participation
Employee satisfaction
Elimination of defects and waste

Barriers to TQM
High cost for implementation
Not suitable for small organizations
Longer time for implementation
Lack of long-term commitment of management
Resistance from employees
Lack of proper training
Long term strategies are ignored
Focus more on profits than customer

satisfaction.

Business Restructuring
Definition:

A change in the business strategy of an


organization resulting in diversification,
closing parts of the business, etc to increase
its long-term profitability.

Need of Restructuring
Adjustment in product mix
Redirection of the firms activities
Deploying the firms surplus funds
Modernization
Risk reduction
Focus on core strengths
Increase in market share
Diversification
Reduce waste and avoid losses

Types of Restructuring
Financial restructuring:

restructuring of debts, assets and capital.


Operational restructuring:
restructuring of functional areas like
marketing, product, technology, managerial.

Advantages
Simplify business

and more efficient


Raise additional
funds
Optimum utilization
of resources
Attract more
investors
Reduces errors and
wastage
Innovations

New quality standards


Alter product mix
Lean techniques
Reduce cost
Increase

competitiveness
Focus on corecompetency

Disadvantages
Unemployment in case of downsizing
Increase in training cost in case of reassigning

of duties
Insecurity in mind of employees
Time consuming process
Costlier effort
Not suitable for small organization

Sick Industrial
Definition:

A unit or a company which is found at the


end of any financial year to have incurred
accumulated losses equal to or exceeding its
entire net worth.

SICA
Scheme under SICA can provide following

measures:
Financial reconstruction of the company.
Proper management by change or
takeover.
Amalgamation with another company.
Sale or lease of industrial undertaking.

Selling of Sick Unit


If BIFR is of opinion that the sick unit is not

likely to make its net worth exceed the


accumulated losses within a reasonable time
then it is advised to wind up its operations.
The board records and forwards its opinion to

concerned High Court.

Selling of Sick Unit


On the bases of the opinion of the Board, the

court shall order winding-up or selling-off the


sick industrial unit in accordance with the
provisions of the Companies Act, 1956.

Thank you

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