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KPA For Peak Performance

KPA refer to the key areas of performance that a department is responsible for achieving. KPAs are used to evaluate how satisfactorily a job is being performed. An example for developing KPAs in an organization is provided, outlining corporate objectives to improve productivity by 10% and then key performance areas and targets for the HR department such as reducing average time to fill vacancies by 15% and reducing labor turnover by 20%. KPAs can be applied to other departments as well to monitor performance against objectives.

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341 views

KPA For Peak Performance

KPA refer to the key areas of performance that a department is responsible for achieving. KPAs are used to evaluate how satisfactorily a job is being performed. An example for developing KPAs in an organization is provided, outlining corporate objectives to improve productivity by 10% and then key performance areas and targets for the HR department such as reducing average time to fill vacancies by 15% and reducing labor turnover by 20%. KPAs can be applied to other departments as well to monitor performance against objectives.

Uploaded by

jyothirajscribd
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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KPA for peak performance

Key performance areas refer to the general areas of


outcomes or outputs for which the concerned
debarments role in responsible.
HR specialists some times use KRA Key Result Areas
in place of KPA. Basically KRAs and KPA are one and
the same.
KPA are the measures or indicators that enable an
assessment to be carried out to ascertain the degree to
which the job is being performed satisfactorily by the
department.

An example which you can use to develop KPA in an organisation.


Corporate objective
Improve the companys productivity by 10%.
KPA in Human Resources management.
Area: Recruitment/Selection
Reduce average time taken to fill vacancies by 15%.
Reduce average cost per recruit by 10%.
Area: Labour Turnover
Reduce the labour by 20%.
Bench mark total HR costs externally.
Area: Safety and Health.
Reduce work place accidents by 10%.
Area: Training
All employees of the worker grade should receive a minimum of
4 days training.

This is how an HR departments KPAs are set,


monitored and evaluated.
This can be applied in all other departments like
marketing, purchase, production, customer
service, quality control etc.

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