Dell Precision t7400 Quick Reffewrence Guide
Dell Precision t7400 Quick Reffewrence Guide
Model DCDO
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
____________________
Information in this document is subject to change without notice.
2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Precision are trademarks of Dell Inc.;
Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model DCDO
September 2007
P/N GX691
Rev. A00
Contents
Finding Information
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Mouse (Non-Optical) .
Floppy Drive
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Power Lights
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Diagnostic Lights
Beep Codes
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Troubleshooting Tools .
System Messages
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Dell Diagnostics
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Troubleshooting
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Hardware Troubleshooter
Index
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Contents
Contents
Finding Information
NOTE: Some features or media may be optional and may not ship with your computer.
Some features or media may not be available in certain countries.
Find It Here
My device documentation
Find It Here
Warranty information
Microsoft
Find It Here
Find It Here
Find It Here
linux.dell.com
lists.us.dell.com/mailman/listinfo/linuxprecision
NOTE: The tower computer supports one more 3.5-inch drive in the front than does
the desktop computer.
1 Remove all installed floppy drives or media card readers by following the steps
in "Removing a Floppy Drive or Media Card Reader (Tower Computer)" in
your Users Guide, and then reinstall a single floppy drive or media card reader
by following the steps in "Installing a Floppy Drive or Media Card Reader
(Desktop Computer)" in your Users Guide.
2 Remove all installed optical drives by following the steps in "Removing an
Optical Drive (Tower Computer)" in your Users Guide, and then reinstall
the drives by following the steps in "Installing an Optical Drive (Desktop
Computer)" in your Users Guide.
Quick Reference Guide
1 Remove the floppy drive or media card reader (if installed) by following
the steps in "Removing a Floppy Drive or a Media Card Reader (Desktop
Computer)" in your Users Guide, and then reinstall the floppy drive or
media card reader by following the steps in "Installing a Floppy Drive or
Media Card Reader (Tower Computer)" in your Users Guide.
2 Remove all installed optical drives by following the steps in "Removing an
Optical Drive (Desktop Computer)" in your Users Guide, and reinstall the
drives by following the steps in "Installing an Optical Drive (Tower Computer)"
in your Users Guide.
10
Leave 10.2 cm (4 in) minimum clearance on all vented sides of the computer
to permit the airflow required for proper ventilation.
If your enclosure has doors, ensure that they allow at least 30 percent airflow
through the enclosure (front and back).
11
12
Do not install your computer in an enclosure that does not allow airflow.
Restricting the airflow can cause your computer to overheat and may
impact your computers performance.
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to transfer data, such as:
E-mail messages
Toolbar settings
Window sizes
Internet bookmarks
You can transfer data from one computer to another computer over a network
or serial connection, or by storing the data on removable media, such as
a writable CD or DVD.
NOTE: You can transfer information from one computer to another computer by
directly connecting a serial cable to the input/output (I/O) ports of the two computers. To
transfer data over a serial connection, you must use the Network Connections
utility in the Control Panel to perform additional configuration steps, such as setting
up an advanced connection and designating the host computer and the guest computer.
For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.
Using the Files and Settings Transfer Wizard requires the Operating System
disc that came with your computer or a wizard disk, which the wizard can
create for you.
NOTE: For more information about transferring data, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell Computer Using the Microsoft Windows XP Operating
System?).
NOTE: Access to the Dell Knowledge Base document may not be available in
certain countries.
13
Files and Settings Transfer Wizard (With the Operating System Disc)
NOTE: The Files and Settings Transfer Wizard designates the source computer from
which data is to be transferred as the old computer, and designates the destination
computer to which the data is going to be transferred as the new computer.
PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER
1 Insert the Windows XP Operating System disc into the source computer.
The Welcome to Microsoft Windows XP screen appears.
2 Click Perform additional tasks.
3 Under What do you want to do?, click Transfer files and settings.
The Files and Settings Transfer Wizard window appears.
4 Click Next.
5 Under Which computer is this?, click Old Computer, and then click Next.
6 Under Select a transfer method, click the transfer method of your choice,
and then click Next.
7 Under What do you want to transfer?, click to select the data you want to
transfer, and then click Next.
The selected data is copied and the Completing the Collection Phase
screen appears.
8 Click Finish.
14
To run the Files and Settings Transfer Wizard without the Operating System
disc, you must create a wizard disk. The wizard disk allows you to create
a backup image file on removable media.
NOTE: The Files and Settings Transfer Wizard designates the source computer from
which data is to be transferred as the old computer, and designates the destination
computer to which the data is going to be transferred as the new computer.
CREATE A WIZARD DISK
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6 Under What do you want to transfer?, click to select the data you want to
transfer, and then click Next.
The selected data is copied and the Completing the Collection Phase
screen appears.
7 Click Finish.
TRANSFER DATA TO THE DESTINATION COMPUTER
16
Surge protectors
Line conditioners
Surge Protectors
Surge protectors and power strips equipped with surge protection help prevent
damage to your computer from voltage spikes that can occur during electrical
storms or after power interruptions. Some surge protector manufacturers include
warranty coverage for certain types of damage. Carefully read the device warranty
when choosing a surge protector and compare joule ratings to determine the
relative effectiveness of different devices. A device with a higher joule rating
offers more protection.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall jack and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall jack during electrical storms.
Line Conditioners
NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices contain
a battery that provides temporary power to connected devices when AC power
is interrupted. The battery charges while AC power is available. See the UPS
manufacturer documentation for information on battery operating time and to
ensure that the device is approved by Underwriters Laboratories (UL).
17
5
6
7
8
13
18
5.25-inch
drive bays
5.25-inch drive
bay with special
3.5-inch drive
panel plate
hard-drive
activity light
The hard drive light is on when the computer reads data from
or writes data to the hard drive. The light might also be on
when a device such as your CD drive is operating.
IEEE 1394
connector
USB 2.0
connectors (2)
Use the front USB connectors for devices that you connect
occasionally, such as flash memory keys, cameras, or bootable
USB devices.
Dell recommends that you use the back USB connectors for
devices that typically remain connected, such as printers
and keyboards.
power button,
power light
Dell badge
You can rotate the Dell badge so that "Dell" is read horizontally,
depending on whether you use the desktop or tower orientation.
10
headphone
connector
11
microphone
connector
12
diagnostic
lights (4)
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19
power connector
card slots
back panel
connectors
CAUTION: Ensure that none of the computer air vents are blocked. Blocking them
can cause serious thermal problems.
20
11
1
10
mouse connector
IEEE 1394
connector
Use the IEEE 1394 connector for high-speed data devices such
as digital video cameras and external storage devices.
line-in connector
line-out connector Use the green line-out connector to attach headphones and
most speakers with integrated amplifiers. On computers with
a sound card, use the connector on the card.
21
22
network adapter
connector
network
activity light
USB 2.0
connectors (5)
10
keyboard
connector
11
serial
connectors (2)
Use a vacuum cleaner with a brush attachment to gently remove dust from
the slots and holes on your computer and from between the keys on the
keyboard.
NOTICE: Do not wipe the display screen with a soap or alcohol solution. Doing so
may damage the antiglare coating.
To clean your monitor screen, lightly dampen a soft, clean cloth with water.
If possible, use a special screen-cleaning tissue or solution suitable for the
monitors antistatic coating.
Wipe the keyboard, computer, and plastic part of the monitor with a soft
cleaning cloth moistened with water.
Do not soak the cloth or let water drip inside your computer or keyboard.
Mouse (Non-Optical)
1 Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
2 Wipe the ball with a clean, lint-free cloth.
3 Blow carefully into the ball cage to dislodge dust and lint.
4 Clean the rollers inside the ball cage with a cotton swab moistened lightly
with isopropyl alcohol.
5 Recenter the rollers in their channels, as needed. Ensure that fluff from
the swab is not left on the rollers.
6 Replace the ball and retainer ring, and then turn the retainer ring clockwise
until it clicks into place.
23
Floppy Drive
NOTICE: Do not attempt to clean drive heads with a swab. The heads may become
misaligned and prevent the drive from operating.
Clean your floppy drive using a commercially available cleaning kit. These
kits contain pretreated floppy disks to remove contaminants that accumulate
during normal operation.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled
side) in a straight line from the center to the outer edge of the disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are safe to use on DVDs.
Troubleshooting Tools
Power Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The power button light located on the front of the computer illuminates and
blinks or remains solid to indicate different states:
24
If the power light is green and the computer is not responding, "Diagnostic
Lights" on page 26.
If the power light is blinking green, the computer is in standby mode. Press
a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
If the power light is off, the computer is either turned off or is not receiving
power.
Reseat the power cable into both the power connector on the back of
the computer and the electrical outlet.
If the computer is plugged into a power strip, ensure that the power
strip is plugged into an electrical outlet and that the power strip is
turned on.
Ensure that the main power cable and front panel cable are securely
connected to the system board (see "System Board Components" in
your Users Guide).
Ensure that the voltage selection switch is set to match the AC power
at your location, if applicable.
Remove and then reinstall the memory modules (see "Removing the
Front Panel" in your Users Guide).
Remove and then reinstall any cards (see "Cards" in your Users Guide).
25
Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and
4 on the front panel (see "Front View (Tower Orientation)" on page 18). When
the computer starts normally, the lights flash, and then turn off. If the computer
malfunctions, use the sequence of the lights to help identify the problem.
NOTE: After the computer completes POST, all four lights turn off before booting to
the operating system.
Diagnostic Light Codes During POST
Light Pattern
Problem Description
Suggested Resolution
The computer is in
a normal off
condition or
a possible pre-BIOS
failure has occurred.
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Light Pattern
Problem Description
Suggested Resolution
A possible graphics
card failure has
occurred.
A possible floppy or
hard drive failure has
occurred.
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Light Pattern
Problem Description
Suggested Resolution
No memory
If two or more memory modules are
modules are detected.
installed, remove the modules
(see "Memory" in your Users Guide),
reinstall one module, and then restart
the computer. If the computer starts
normally, continue to install additional
memory modules (one at a time) until
you have identified a faulty module or
reinstalled all modules without error.
If available, install working memory of
the same type into your computer
(see "Memory" in your Users Guide).
If the problem persists, contact Dell
(see "Contacting Dell" in your
Users Guide).
System board failure
has occurred.
A possible system
Perform the procedures in "Restoring
board resource and/or
Your Operating System" in your
Users Guide.
hardware failure has
occurred.
If the problem persists, contact Dell
(see "Contacting Dell" in your
Users Guide).
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Light Pattern
Problem Description
A possible
expansion card
failure has occurred.
Another failure
has occurred.
Suggested Resolution
1 Determine if a conflict exists by removing
29
Beep Codes
Your computer may emit a series of beeps during start up. The series of beeps is
called a beep code and can be used to help identify a problem with your computer.
If your computer emits a series of beeps during start-up:
1 Write down the beep code.
2 Run the Dell Diagnostics to identify the cause (see "Dell Diagnostics" on
page 33).
Code
Cause
2 short, 1 long
Code
(repetitive
short beeps)
Description
Suggested Remedy
BIOS checksum
failure. Possible
motherboard failure.
No memory modules
are detected.
Possible
motherboard failure.
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Code
(repetitive
short beeps)
Description
Suggested Remedy
RAM Read/Write
failure.
Real time clock failure. Replace the battery (see "Replacing the
Battery" in your Users Guide).
Possible battery failure
or motherboard failure. If the problem persists, contact Dell (see
"Contacting Dell" in your Users Guide).
Video BIOS
Test Failure.
System Messages
NOTE: If the message you received is not listed in the following table, see the
documentation for either the operating system or the program that was running
when the message appeared.
A L E R T ! P REVIOUS ATTEMPTS A T BOOTING THIS SYSTEM H A V E F AI L E D A T CHECKPOINT
[NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS CHECKPOINT
A N D C O N T A C T D E L L T E C H N I C A L S U P P O R T The computer failed to complete the
boot routine three consecutive times for the same error (see "Contacting Dell" in your
Users Guide for assistance).
C MOS C H E C K S U M E R R O R Possible motherboard failure or the real-time clock
battery charge is low. Replace the battery (see "Replacing the Battery" or "Contacting
Dell" in your Users Guide for assistance).
CPU F A N F A I L U R E CPU fan failure. Replace the CPU fan (see "Removing the
Processor" in your Users Guide).
F L O P P Y D I S K E T T E S E E K F A I L U R E A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Contacting Dell" in your Users Guide for assistance).
D I S K E T T E R E A D F A I L U R E The floppy disk may be defective or a cable may be
loose. Replace the floppy disk and/or check for a loose cable connection.
Quick Reference Guide
31
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is
detected, but incorrectly configured, you can use the Hardware Troubleshooter
to resolve the incompatibility.
Windows XP:
1 Click Start Help and Support.
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes
the problem and click Next to follow the remaining troubleshooting steps.
32
Windows Vista:
1 Click the Windows Vista start button
Dell Diagnostics
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Lockups
and Software Problems" (see "Troubleshooting" in your Users Guide) and run
the Dell Diagnostics before you contact Dell for assistance.
You can run the Dell Diagnostics from your hard drive or from the Drivers and
Utilities disc.
See "System Setup" in your Users Guide to review your computers configuration
information, and ensure that the device that you want to test displays in the
system setup program and is active.
NOTE: The Dell Diagnostics works only on Dell computers.
NOTE: Print the following procedures before you run the Dell diagnostics.
Starting the Dell Diagnostics From Your Hard Drive
33
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, and then shut down
your computer and try again.
3 At the Boot Device Menu, use the up- and down-arrow keys or press the
appropriate number on the keyboard to highlight Boot to Utility Partition,
and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
4 At the Dell Diagnostics Main Menu, left-click with the mouse, or press
<Tab> and then <Enter>, to select the test you want to run (see "Dell
Diagnostics Main Menu" on page 35).
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
5 After all tests have completed, close the test window to return to the
Dell Diagnostics Main Menu.
6 Close the Main Menu window to exit the Dell Diagnostics and restart
the computer.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft Windows desktop, and then shut down
your computer and try again.
34
6 At the Boot Device Menu, use the up- and down-arrow keys or press the
appropriate number on the keyboard to highlight Onboard or USB
CD-ROM, and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
10 After all tests have completed, close the test window to return to the
Dell Diagnostics Main Menu.
11 Remove the Drivers and Utilities disc, close the Main Menu window to
exit the Dell Diagnostics, and then restart the computer.
Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
Option
Function
Express Test
Extended Test
Custom Test
Symptom Tree
35
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and problem
description exactly as it appears and follow the instructions on the screen. If
you cannot resolve the problem, contact Dell (see "Contacting Dell" in your
Users Guide).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Tab
Function
Results
Errors
Help
Configuration
(Custom Test only)
Parameters
(Custom Test only)
Troubleshooting
Follow these tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
If a peripheral device does not work, ensure that the device is properly
connected.
If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
36
Battery Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R E P L A C E T H E B A T T E R Y If you have to repeatedly reset time and date information
after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see "Replacing the Battery" in your Users Guide). If the battery
still does not work properly, contact Dell (see "Contacting Dell" in your Users Guide).
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE
Windows XP:
Click Start and click My Computer.
Windows Vista:
Click Start
If the drive is not listed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
TE S T T H E D R I V E
Insert another disc to eliminate the possibility that the original drive is defective.
Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K See "Cleaning Your Computer" on page 23.
CHECK THE CABLE CONNECTIONS
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Restoring Your Operating System"
in your Users Guide.
R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 33.
37
NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the disc.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
ADJUST THE WINDOWS VOLUME CONTROL
Click the speaker icon in the lower-right corner of your screen.
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
Ensure that the sound is not muted by clicking any boxes that are checked.
C H E C K T H E S P E A K E R S A N D S U B W O O F E R See "Sound and Speaker Problems" on
page 48.
38
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
NOTE: Do not plug a telephone cable into the network adapter connector (see "Back
Panel Connectors" in your Users Guide).
C H E C K T H E M I C R O S O F T O U T L O O K E X P R E S S S E C U R I T Y S E T T I N G S If you cannot
open your e-mail attachments:
1 In Outlook Express, click Tools Options Security.
2 Click Do not allow attachments to remove the check mark, as needed.
CHECK THE TELEPHONE LINE CONNECTION
CHECK THE TELEPHONE JACK
CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
USE A DIFFERENT TELEPHONE LINE
Verify that the telephone line is connected to the jack on the modem (the jack has
either a green label or a connector-shaped icon next to it).
Ensure that you hear a click when you insert the telephone line connector into
the modem.
Disconnect the telephone line from the modem and connect it to a telephone; then
listen for a dial tone.
If you have other telephone devices sharing the line, such as an answering machine,
fax machine, surge protector, or line splitter, bypass them and use the telephone to
connect the modem directly to the telephone wall jack. If you are using a line that is
3 meters (10 feet) or more in length, try a shorter line.
R U N T H E M O D E M D I A G N O S T I C TO O L
Windows XP:
1 Click Start All Programs Modem Helper.
2 Follow the instructions on the screen to identify and resolve modem problems.
Modem Helper is not available on certain computers.
Windows Vista:
1 Click Start
All Programs Modem Diagnostic Tool.
2 Follow the instructions on the screen to identify and resolve modem problems.
Modem diagnostics are not available on all computers.
39
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S
Windows XP:
1 Click Start Control Panel Printers and Other Hardware Phone and Modem
Options Modems.
2 Click the COM port for your modem, and then click Properties Diagnostics
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Phone and Modem
Options Modems.
2 Click the COM port for your modem, and then click Properties Diagnostics
Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click File. If Work Offline has a check mark next to it, click the check mark to remove
it and connect to the Internet. For help, contact your Internet service provider.
Error Messages
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the error message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS : \ / : * ? < > |
Do not use these characters in filenames.
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D The program that you are trying to open
is missing an essential file. To remove and then reinstall the program:
Windows XP:
1 Click Start Control Panel Add or Remove Programs Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Windows Vista:
1 Click Start
Control Panel Programs Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
40
drive letter : \
I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y The drive
cannot read the disk. Insert a disk into the drive and try again.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO
THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTER
E N S U R E T H A T T H E I E E E 1 3 9 4 D E V I C E I S E N A B L E D I N S YS T E M S E T U P See
"System Setup Options" in your Users Guide.
ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS
Windows XP:
1 Click Start and click Control Panel.
2 Under Pick a Category, click Performance and Maintenance System System
Properties Hardware Device Manager.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound.
2 Click Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
ENSURE THAT THE IEEE 1394 CARD IS PROPERLY SEATED
E N S U R E T H A T T H E I E E E 1 3 9 4 C A B L E I S C O N N E C T E D S E C U R E L Y T O T H E S YS T E M
BOARD CONNECTOR AND THE CONNECTOR ON THE FRONT I/O PANEL
I F Y O U H A V E P R O B L E M S W I T H A D E L L I E E E 1 3 9 4 D E V I C E Contact Dell (see
"Contacting Dell" in your Users Guide).
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL
Contact the IEEE 1394 device manufacturer.
41
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE KEYBOARD CABLE
Ensure that the keyboard cable is firmly connected to the computer.
Shut down the computer (see "Turning Off Your Computer" in your Users Guide),
reconnect the keyboard cable as shown on the setup diagram for your computer, and
then restart the computer.
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
Remove any keyboard extension cables and connect the keyboard directly to the computer.
TE S T T H E K E Y B O A R D Connect a properly working keyboard to the computer, and
then try using the keyboard.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Restoring Your Operating System"
in your Users Guide.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
The computer does not start up
C H E C K T H E D I A G N O S T I C L I G H T S See "Diagnostic Lights" on page 26.
ENSURE THAT THE POWER CABLE IS FIRMLY CONNECTED TO THE COMPUTER AND TO
THE ELECTRICAL OUTLET
NOTICE: You may lose data if you are unable to perform an operating system shutdown.
TU R N T H E C O M P U T E R O F F If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
42
43
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Installing a Memory Module" in your Users Guide).
Reseat the memory modules (see "Removing the Front Panel" in your Users Guide)
to ensure that your computer is successfully communicating with the memory.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS
Reseat the memory modules (see "Removing the Front Panel" in your Users Guide)
to ensure that your computer is successfully communicating with the memory.
Ensure that you are following the memory installation guidelines (see "Installing
a Memory Module" in your Users Guide).
Ensure that the memory you are using is supported by your computer. For more
information about the type of memory supported by your computer, see "Removing
the Front Panel" in your Users Guide.
Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).
Mouse Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
CHECK THE MOUSE CABLE
Ensure that the cable is not damaged or frayed and check cable connectors for bent or
broken pins. Straighten any bent pins.
Remove any mouse extension cables, and connect the mouse directly to the computer.
Verify that the mouse cable is connected as shown on the setup diagram for your computer.
44
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C H E C K T H E N E T W O R K L I G H T O N T H E F R O N T O F T H E C O M P U T E R If the link
integrity light is off (see "Controls and Lights" in your Users Guide), no network
communication is occurring. Replace the network cable.
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R Ensure that the network cable is
firmly inserted into the network connector on the back of the computer and the
network jack.
RESTART THE COMPUTER AND ATTEMPT TO LOG ON TO THE NETWORK AGAIN
C H E C K Y O U R N E T W O R K S E T T I N G S Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R U N T H E H A R D W A R E TR O U B L E S H O O T E R See "Restoring Your Operating System"
in your Users Guide.
45
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F T H E P O W E R L I G H T I S G R E E N A N D T H E C O M P U T E R I S N O T R E S P O N D I N G See
"Diagnostic Lights" on page 26.
I F T H E P O W E R L I G H T I S B L I N K I N G G R E E N The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to resume
normal operation.
I F T H E P O W E R L I G H T I S O F F The computer is either turned off or is not receiving
power.
Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
Ensure that the electrical outlet is working by testing it with another device, such as
a lamp.
Ensure that the main power cable and front panel cable are securely connected to the
system board (see "System Board Components" in your Users Guide).
I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R The computer is receiving electrical
power, but an internal power problem may exist.
Ensure that the voltage selection switch is set to match the AC power at your location
(if applicable).
Ensure that all components and cables are properly installed and securely connected
to the system board (see "System Board Components" in your Users Guide).
I F T H E P O W E R L I G H T I S S T E A D Y A M B E R A device may be malfunctioning or
incorrectly installed.
Remove and then reinstall all memory modules (see "Removing the Front Panel" in
your Users Guide).
Remove and then reinstall any expansion cards, including graphics cards (see "Cards"
in your Users Guide).
E L I M I N A T E I N T E R F E R E N C E Some possible causes of interference are:
Power, keyboard, and mouse extension cables
Too many devices connected to the same power strip
Multiple power strips connected to the same electrical outlet
46
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printers
manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N See the printer documentation for setup
and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS
See the printer documentation for cable connection information.
Ensure that the printer cables are securely connected to the printer and the computer.
TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S
Windows XP:
1 Click Start Control Panel Printers and Other Hardware View installed
printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties Ports. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the
following port(s): setting is USB.
Windows Vista:
1 Click Start
Control Panel Hardware and Sound Printer.
2 If the printer is listed, right-click the printer icon.
3 Click Properties, and then click Ports.
4 Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R See the printer documentation for information
on reinstalling the printer driver.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanners
manufacturer.
47
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
No sound from speakers
NOTE: The volume control in MP3 and other media players may override the Windows
volume setting. Always check to ensure that the volume on the media player(s) has
not been turned down or off.
C H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S Ensure that the speakers are connected
as shown on the setup diagram supplied with the speakers. If you purchased a sound
card, ensure that the speakers are connected to the card.
E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the
setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon
in the lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the
speakers is automatically disabled when headphones are connected to the computers
front-panel headphone connector.
48
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTICE: If your computer came with a PCI Express graphics card installed, removal
of the card is not necessary when installing additional graphics cards; however, the
card is required for troubleshooting purposes. If you remove the card, store it in a
safe and secure location. For information about your graphics card, go to
support.dell.com.
49
Swap the computer and monitor power cables to determine if the monitors power
cable is defective.
Check the connectors for bent or broken pins (it is normal for monitor cable connectors
to have missing pins).
CHECK THE MONITOR POWER LIGHT
If the power light is lit or blinking, the monitor has power.
If the power light is off, firmly press the button to ensure that the monitor is turned on.
If the power light is blinking, press a key on the keyboard or move the mouse to resume
normal operation.
TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing
it with another device, such as a lamp.
C H E C K T H E D I A G N O S T I C L I G H T S See "Diagnostic Lights" on page 26.
50
51
52
Index
B
battery
problems, 37
Dell Diagnostics, 33
beep codes, 30
C
CD-RW drive
problems, 38
Check Disk, 38
computer
beep codes, 30
crashes, 42-43
stops responding, 42
conflicts
software and hardware
incompatibilities, 32
connectors
headphone, 19
IEEE 1394, 19, 21
keyboard, 22
line-out, 21
mouse, 21
network adapter, 22
parallel, 21
serial, 22
sound, 21
USB, 19, 22
diagnostics
beep codes, 30
Dell Diagnostics, 33
lights, 19, 26
display. See monitor
documentation
End User License
Agreement, 6
ergonomics, 6
online, 7
Product Information
Guide, 6
regulatory, 6
safety, 6
Users Guide, 5
warranty, 6
Drivers and Utilities
CD/DVD, 5
drives
problems, 37
Index
53
e-mail
problems, 39
IEEE 1394
connectors, 19, 21
problems, 41
IRQ conflicts, 32
K
keyboard
connector, 22
problems, 42
F
Files and Settings Transfer
Wizard (Windows XP), 13
H
hard drive
activity light, 19
problems, 38
hardware
beep codes, 30
conflicts, 32
Dell Diagnostics, 33
Hardware Troubleshooter, 32
headphone
connector, 19
Help and Support Center, 8
help file
Windows Help and Support
Center, 8
54
Internet
problems, 39
Index
L
labels
Express Service Code, 6
Microsoft Windows, 6
Service Tag, 6
lights
back of computer, 26
diagnostic, 19, 26
hard drive activity, 19
link integrity, 21
network, 21-22
network activity, 22
memory
problems, 44
power
button, 19
line conditioners, 16
problems, 46
protection devices, 16
surge protectors, 16
UPS, 16
messages
error, 40
system, 31
modem
problems, 39
monitor
blank, 49
hard to read, 50
problems, 49
mouse
connector, 21
problems, 44
N
network
connector, 22
problems, 45
O
operating system
reinstalling, 8
Operating System
CD/DVD, 8
optical drive
problems, 38
power light
conditions, 46
printer
connecting, 13
problems, 47
setting up, 13
problems
battery, 37
beep codes, 30
blue screen, 43
CD-RW drive, 38
computer crashes, 42-43
computer stops responding, 42
conflicts, 32
Dell Diagnostics, 33
diagnostic lights, 26
drives, 37
e-mail, 39
error messages, 40
general, 42
hard drive, 38
IEEE 1394, 41
Internet, 39
keyboard, 42
memory, 44
modem, 39
Index
55
problems (continued)
monitor hard to read, 50
monitor is blank, 49
mouse, 44
network, 45
optical drive, 38
power, 46
power light conditions, 46
printer, 47
program crashes, 43
program stops responding, 42
scanner, 47
screen hard to read, 50
screen is blank, 49
software, 42-43
video and monitor, 49
volume adjusting, 48
Product Information Guide, 6
R
regulatory information, 6
S
S.M.A.R.T, 32
sound connectors
line-out, 21
support website, 7
T
transferring information to a new
computer
Files and Settings Transfer Wizard
(Windows XP), 13
Windows Easy Transfer
(Windows Vista), 16
troubleshooting
beep codes, 30
conflicts, 32
Dell Diagnostics, 33
diagnostic lights, 26
Hardware Troubleshooter, 32
Help and Support Center, 8
power lights, 24
problems, 36
system messages, 31
safety instructions, 6
scanner
problems, 47-48
UPS, 16
Index
USB
connector, 22
connectors, 19
Users Guide, 5
V
video
problems, 49
volume
adjusting, 48
W
warranty information, 6
Windows Vista
Help and Support Center, 8
reinstalling, 8
Windows Easy Transfer, 16
Windows XP
Files and Settings Transfer
Wizard, 13
Hardware Troubleshooter, 32
Help and Support Center, 8
reinstalling, 8
wizards
Files and Settings Transfer Wizard
(Windows XP), 13
Program Compatibility
Wizard, 43
Windows Easy Transfer
(Windows Vista), 16
Index
57
58
Index
Tpus DCDO
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Megjegyzsek, figyelmeztetsek s
vintzkedsek
MEGJEGYZS: A MEGJEGYZSEK a szmtgp biztonsgosabb s
hatkonyabb hasznlatt elsegt fontos tudnivalkat tartalmaznak.
____________________
A jelen dokumentum tartalma elzetes figyelmeztets nlkl megvltozhat.
2007 Dell Inc. Minden jog fenntartva.
A Dell Inc. rsos engedlye nlkl szigoran tilos a dokumentumot brmifle mdon sokszorostani.
A szvegben hasznlt vdjegyek: A Dell, a DELL emblma, s a Dell Precision a Dell Inc. vdjegyei;
A Microsoft, Windows, s Windows Vista a Microsoft Corporation Egyeslt llamokban s/vagy ms
orszgokban bejegyzett vdjegyei vagy bejegyzett vdjegyei.
A dokumentumban ms vdjegyek s kereskedelmi megnevezsek is szerepelhetnek, hivatkozsknt
a mrkk s megnevezsek tulajdonosaira vagy termkeikre. A Dell Computer Corporation kizrlag
a sajt vdjegyeibl s bejegyzett neveibl ered jogi ignyeket rvnyesti.
Tpus DCDO
2007. Szeptember
A.sz. GX691
Md. A00
Tartalomjegyzk
Informcikeress
69
. . . . . . . .
. . . . . .
69
. . . . .
70
. . . .
73
. . . . . . . . .
77
. . . . . . . . . . . . . . . . . . . . .
79
Tpfeszltsg vd eszkzk
A szmtgp
63
. . . . . . . . . . . . . . . . . .
. . . . . . . . .
82
. . . . . . . . . . . . . . .
83
. . . . . . . . . . . . . . .
85
. . . . .
85
. . . . . . . . . . . . . . . .
86
. . . . . . . . . . .
86
. . . . . . . . . . . . . . . . . .
86
Hajlkonylemez-meghajt
CD-k s DVD-k
79
. . . . . . . . . .
Hibaelhrt eszkzk
87
. . . . . . . . . . . . . . .
Tpfeszltsg jelzlmpk
. . . . . . . . . . .
87
Diagnosztikai jelzlmpk
. . . . . . . . . . .
88
Hangjelzs kdok
. . . . . . . . . . . . . . . .
93
Rendszerzenetek
. . . . . . . . . . . . . . . .
96
Hardver hibaelhrts
Hibaelhrts
Trgymutat
97
. . . . . . . . . . . . . .
98
. . . . .
. . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . .
102
121
Tartalomjegyzk
61
62
Tartalomjegyzk
Informcikeress
MEGJEGYZS: Mivel nhny funkci vagy adathordoz opcionlis,
elkpzelhet, hogy nem kpezi a szmtgp rszt. Elkpzelhet, hogy
szmtgpe egyes funkcii vagy adathordozi bizonyos orszgokban nem
mkdnek.
Illesztprogramok a szmtgphez
Eszkzdokumentci
Desktop System Software
(Asztali rendszerszoftver) (DSS)
MEGJEGYZS: Az illeszt- s
segdprogramokat tartalmaz Drivers
and Utilities lemez opcionlis lehet,
ezrt elkpzelhet, hogy nem rsze
szmtgpe alaptartozkainak.
A dokumentci s az illesztprogramok
mr teleptve vannak a szmtgpen.
A Drivers and Utilities lemez segtsgvel
teleptheti jra az illesztprogramokat
(lsd Reinstalling Drivers and Utilities
(Illeszt- s segdprogramok jrateleptse)
a Felhasznli kziknyvben), vagy futtathatja
a Dell Diagnostics (Dell diagnosztika)
programot (lsd Dell Diagnostics (Delldiagnosztika), oldal: 98).
MEGJEGYZS: A legfrissebb
illesztprogramokat s dokumentcit
megtallja a support.dell.com
weboldalon.
63
Tmakr
Mszaki adatok
Rendszerbelltsok konfigurlsa
Hibakeress s -elhrts
Garancilis tudnivalk
Eladsi felttelek s kiktsek az Egyeslt
llamokban
Biztonsgi elrsok
Szablyozssal kapcsolatos informcik
Ergonmival kapcsolatos informcik
Vgfelhasznli licencmegllapods
64
Tmakr
MEGJEGYZS: A megnvelt
biztonsg rdekben az jonnan
kifejlesztett Microsoft Windows licenc
cmke tartalmaz egy hinyz rszt
vagy lyukat a cmke eltvoltsnak
megneheztse rdekben.
65
Tmakr
66
Tmakr
MEGJEGYZS: A support.dell.com
felhasznli fellet a vlasztstl
fggen vltozhat.
A Windows XP hasznlata
A Windows Vista hasznlata
A programok s fjlok kezelse
Az asztal szemlyre szabsa
67
Tmakr
MEGJEGYZS: Az opercis
rendszernk teleptlemeznek szne
a megrendelt opercis rendszertl fgg.
A Linux hasznlata
E-mail eszmecserk a Dell Precision
termkek s a Linux opercis rendszer
hasznlival
Tovbbi informcik a Linux opercis
rendszerrel s a Dell Precision
szmtgppel kapcsolatban
68
69
70
71
72
E-mail zenetek
Eszkzsor belltsok
Ablak mretek
Internet knyvjelzk
73
74
3 A What do you want to do? (Mit akar tenni?) krds alatt kattintson a Transfer
files and settings (Fjlok s belltsok tvitele) pontra.
Megjelenik a Files and Settings Transfer Wizard (Fjlok s belltsok tvitele
varzsl) ablaka.
4 Kattintson a Next (Tovbb) gombra.
5 A Which computer is this? (Melyik ez a szmtgp?) alatt kattintson az Old
computer (Rgi szmtgp) kapcsolra, majd kattintson a Next (Tovbb) gombra.
6 A Select a transfer method (Vlasszon egy tviteli mdszert) alatt kattintson
a vlasztott tviteli mdszerre, majd a Next (Tovbb) gombra.
7 A What do you want to transfer? (Mit akar tvinni?) alatt kattintson az tviend
adatokra, majd kattintson a Next (Tovbb) gombra.
A kijellt adatok tmsoldnak, megjelenik a Completing the Collection
Phase (Gyjt fzis befejezse) kperny.
8 Kattintson a Finish (Befejezs) gombra.
ADATOK TVITELE A CL SZMTGPRE
1 Menjen a cl szmtgpre.
2 A Now go to your old computer (Menjen a rgi szmtgpre) alatt kattintson
a Next (Tovbb) gombra.
3 A Where are the files and settings? (Hol vannak a fjlok s a belltsok?)
alatt kattintson arra a mdszerre, amelyet belltsainak s fjljainak tvitelhez
vlaszt, majd kattintson a Next (Tovbb) gombra.
A varzsl olvassa az sszegyjttt fjlokat s belltsokat, majd a cl
szmtgpre viszi ket. Amikor az tvitel ksz, megjelenik a Finished (Ksz)
kperny.
4 Kattintson a Finished (Ksz) gombra, majd indtsa jra a szmtgpet.
Files and Settings Transfer Wizard (Fjlok s belltsok tvitele varzsl)
(az Operating System lemez nlkl)
Ahhoz, hogy a Files and Settings Transfer Wizard (Fjlok s belltsok tvitele
varzsl) varzslt az Operating System (Opercis rendszer) lemez nlkl
futtatni lehessen, ltre kell hoznunk egy varzsl lemezt. A varzsl lemez lehetv
teszi, hogy ltrehozzunk egy biztonsgi msolat (backup) kp fjlt (image file)
cserlhet adathordozn.
75
76
1 Menjen a cl szmtgpre.
2 A Now go to your old computer (Menjen a rgi szmtgpre) alatt kattintson
a Next (Tovbb) gombra.
3 A Where are the files and settings? (Hol vannak a fjlok s a belltsok?)
alatt kattintson arra a mdszerre, amelyet belltsainak s fjljainak tvitelhez
vlaszt, majd kattintson a Next (Tovbb) gombra.
A varzsl olvassa az sszegyjttt fjlokat s belltsokat, majd a cl
szmtgpre viszi ket. Amikor az tvitel ksz, megjelenik a Finished (Ksz)
kperny.
4 Kattintson a Finished (Ksz) gombra, majd indtsa jra a szmtgpet.
Microsoft Windows Vista
Tpfeszltsg vd eszkzk
Tbbfle eszkz ll rendelkezsre a tpfeszltsg ingadozsai s kimaradsai
elleni vdelemre:
Tlfeszltsg vdk
Hlzati kiegyenltk
77
Tlfeszltsg vdk
78
A szmtgp
Ellnzet (Torony orientci)
1
2
3
4
13
12
11
10
5
6
7
8
79
80
13
5,25 collos
meghajt
helyek
5,25 collos
meghajt hely
specilis
3,5 collos
meghajt panel
lemezzel
merevlemez
aktivitsjelz
lmpa
IEEE 1394-es
csatlakoz
USB 2.0
csatlakozk (2)
tpkapcsol,
tpfeszltsg
jelzlmpa
Dell emblma
10
fejhallgat
csatlakoz
11
mikrofon
csatlakoz
12
diagnosztikai
jelzlmpk (4)
13
szmtgphlzati
kapcsolat
jelzlmpa
81
hlzati
csatlakoz
krtya
bvthelyek
htlapi
csatlakozk
82
Htlapi csatlakozk
1
11
1
prhuzamos
csatlakoz
10
egr csatlakoz
IEEE 1394-es
csatlakoz
vonali bemenet
(line-in)
csatlakoz
83
84
vonali kimenet
(line-out)
csatlakoz
szmtgphlzati
kapcsolat
srtetlensg
jelzlmpa
hlzati adapter
csatlakoz
hlzati
aktivitsjelz
lmpa
USB 2.0
csatlakozk (5)
10
billentyzet
csatlakoz
11
soros
csatlakozk (2)
A szmtgp tiszttsa
VIGYZAT! Az ebben a rszben ismertetett mveletek elvgzse
eltt tanulmnyozza a Termkismertett.
85
Hajlkonylemez-meghajt
FIGYELMEZTETS: Ne ksrelje meg trlruhval megtiszttani a meghajt
r/olvas fejeket. A fejek ellltdhatnak, s zemkptelenn tehetik
a meghajtt.
CD-k s DVD-k
FIGYELMEZTETS: A CD/DVD meghajtban tallhat lencse
megtiszttshoz mindig srtett levegt hasznljunk, s kvessk a srtett
leveghz adott hasznlati utastst. Soha ne rintsk meg a meghajtban
lv lencst.
86
Hibaelhrt eszkzk
Tpfeszltsg jelzlmpk
VIGYZAT! Az ebben a rszben ismertetett mveletek elvgzse
eltt tanulmnyozza a Termkismertett.
A szmtgp ellapjn lthat tpfeszltsg ki-bekapcsol gomb jelzlmpja
vilgt s villog vagy egyszn marad, hogy jelezze a klnbz llapotokat:
Ha a tpfeszltsg jelzlmpa zlden g s a szmtgp nem vlaszol,
Diagnosztikai jelzlmpk, oldal: 88.
Ha a tpfeszltsg jelzlmpa zlden villog, a szmtgp kszenlti (standby)
llapotban van. Nyomjunk meg egy billentyt a billentyzeten, mozgassuk
az egeret, vagy nyomjuk meg a tpfeszltsg gombot a normlis mkds
folytatshoz.
Ha a tpfeszltsg jelzlmpa nem g, a szmtgp vagy ki van kapcsolva,
vagy nem kap tpfeszltsget.
Hzzuk ki s dugjuk vissza a tpkbelt mind a szmtgp htuljn lv
csatlakoznl, mind pedig a villamos hlzat dugaszol aljzatnl.
Ha a szmtgp egy hosszabbts elosztra van csatlakoztatva, akkor
gondoskodjunk rla, hogy az eloszt be legyen dugva a hlzati
dugaszol aljzatba s az eloszt be legyen kapcsolva.
Kerljk meg az energia-vdelmet (tlfeszltsgvdket stb.), elosztkat
s hosszabbt kbeleket, hogy meggyzdhessnk rla, hogy a szmtgp
megfelelen bekapcsol.
Gyzdjn meg rla egy msik eszkzzel mondjuk egy lmpval - hogy
a dugaszol aljzat j-e.
gyeljen, hogy a hlzati tpkbel s az ellapi kbel stabilan csatlakozzon
a rendszerkrtyhoz (Lsd a System Board Components (Rendszerkrtya
alkotelemek) c. fejezetet a Felhasznli kziknyvben).
Rvid referencia tmutat
87
Diagnosztikai jelzlmpk
VIGYZAT! Az ebben a rszben ismertetett mveletek elvgzse
eltt tanulmnyozza a Termkismertett.
A hibaelhrts segtsre a szmtgpnek ngy lmpja van, amelyek jellse
1, 2, 3, s 4 az ellapon (lsd Ellnzet (Torony orientci), oldal: 79).
Amikor a szmtgp normlisan elindul, a lmpk villognak,majd kialszanak.
A szmtgp hibs mkdse esetn a jelzlmpk szekvencijt hasznljuk
a problma azonostshoz.
MEGJEGYZS: Miutn a szmtgp befejezte a POST eljrst, mind
a ngy lmpa kialszik, mieltt az opercis rendszer betltse (boot)
megkezddne.
88
Problma lersa
Javasolt megolds
A szmtgp norml
kikapcsolt llapotban
van, vagy pedig egy
esetleges BIOS-eltti
hiba lpett fel.
Valsznleg BIOS
Futtassa a BIOS Recovery (Visszallts)
hiba lpett fel;
segdprogramot, vrjon a visszallts
a szmtgp
befejezdsre, majd indtsa jra
visszalltsi (recovery)
a szmtgpet.
llapotban van.
Ha a hiba tovbbra is fennll, forduljon
a Dellhez (lsd A Dell elrhetsgei
cmsz alatt a Felhasznli kziknyvben).
Lehetsges, hogy
Hzza ki s nyomja vissza a processzort
processzorhiba trtnt.
(lsd a Processzor c. pontot
a Felhasznli kziknyvben).
Ha a hiba tovbbra is fennll, forduljon
a Dellhez (lsd A Dell elrhetsgei
cmsz alatt a Felhasznli kziknyvben).
A memria modulokat
felismeri a rendszer, de
memriahiba lpett fel.
89
Lmpa mintzat
Problma lersa
Javasolt megolds
Lehetsges, hogy
a grafikus krtya
hibsodott meg.
Valsznleg
hajlkonylemez- vagy
merevlemez meghajt
hiba lpett fel.
90
Lmpa mintzat
Problma lersa
Javasolt megolds
91
Lmpa mintzat
Problma lersa
Javasolt megolds
Valsznleg
rendszerkrtya hiba
s/vagy hardver hiba
lpett fel.
92
Lmpa mintzat
Problma lersa
Javasolt megolds
Hangjelzs kdok
A szmtgp esetleg egy sor hangjelzst ad az elindulskor. A hangjelzs
sorozatot hangjelzs kdnak (beep code) nevezzk, s felhasznlhatjuk, hogy
segtsen azonostani a szmtgpnkkel kapcsolatos valamilyen problmt.
Ha a szmtgp egy sor hangjelzst ad az elindulskor:
1 rjuk le a hangjelzs kdot.
93
Ok
2 rvid, 1 hossz
1 hossz, 3 rvid,
2 rvid
Memria hiba
1 rvid
Kd
Lers
(ismtld
rvid
hangjelzsek)
Javasolt orvosls
94
Kd
Lers
(ismtld
rvid
hangjelzsek)
Javasolt orvosls
95
Rendszerzenetek
MEGJEGYZS: Ha olyan zenetet kapott, amely nem szerepel az albbi
felsorolsban, akkor vagy az opercis rendszer vagy az zenet
feltnsekor fut program dokumentcijban keresse a hibazenetet.
A L E R T ! (R I A S Z T S ! ) P R E V I O U S A T T E M P T S A T B O O T I N G T H I S S Y S T E M
[ N N N N ]. (E N N E K A R E N D S Z E R N E K A Z
ELINDTSRA (BOOT) TETT ELZ KSRLETEK NEM SIKERLTEK AZ
[NNNN] ELLENRZPONTNL). FOR HELP IN RESOLVING THIS
PROBLEM, PLEASE NOTE THIS CHECKPOINT AND CONTACT DELL
TE C H N I C A L S U P P O R T . ( H A A P R O B L M A M E G O L D S H O Z S E G T S G E T
A K A R, A K K O R K R J K , J E G Y E Z Z E F E L E Z T A Z E L L E N R Z P O N T O T , S
F O R D U L J O N A D E L L T E C H N I C A L S U P P O R T (M S Z A K I T M O G A T S )
R S Z L E G H E Z ) A szmtgpnek nem sikerlt befejeznie a rendszerbetlt rutint
hrom egymst kvet alkalommal ugyanazon hiba miatt. (segtsgrt lsd A Dell
elrhetsgei cmsznl a Felhasznli kziknyvben).
HAVE FAILED AT CHECKPOINT
96
Hardver hibaelhrts
Ha egy eszkzt a rendszer nem ismer fel az opercis rendszer belltsa
folyamn, vagy felismeri, de helytelenl konfigurlja, akkor az inkompatibilits
feloldshoz a hardver hibaelhrtst (Hardware Troubleshooter) hasznlhatjuk.
97
Windows XP:
1 Kattintson a Start Help and Support (Sg s tmogats) elemre.
2 Gpelje be a keresmezbe, hogy hardware troubleshooter majd
nyomja meg az <Enter> billentyt a keress elindtshoz.
3 A Fix a Problem (Problma javts) rszben kattintson a Hardware
Troubleshooter elemre.
4 A Hardware Troubleshooter listjban vlassza ki azt a lehetsget, amelyik
leginkbb lerja a problmt, majd kattintson a Next (Tovbb) gombra, hogy
kvetni tudja a htralv hibaelhrtsi lpseket.
Windows Vista:
, s kattintson a Help and
1 Kattintsunk a Windows Vista start gombjra
Support (Sg s tmogats) pontra.
2 Gpelje be a keresmezbe, hogy hardware troubleshooter majd
nyomja meg az <Enter> billentyt a keress elindtshoz.
3 A keress eredmnyben vlassza ki azt a lehetsget, amelyik a leginkbb
lerja a problmt, majd kvesse a htralv hibaelhrtsi lpseket.
99
1 Kapcsolja be a szmtgpet.
2 Nyomja meg a lemezkidob (eject) gombot az optikai meghajt ellapjn
a lemeztlca kinyitshoz.
3 Helyezze be a Drivers and Utilities lemezt a meghajt tlcjnak a kzepre,
majd nyomja meg a lemezkidob (eject) gombot, s vatosan nyomja meg
a tlct, hogy bezrdjon.
4 Indtsa jra a szmtgpet.
5 Amikor a DELL emblma megjelenik, azonnal nyomja meg az <F12> billentyt.
MEGJEGYZS: A billentyzet hibjt eredmnyezheti, ha a billentyzet
valamelyik billentyjt hosszabb ideig lenyomva tartjuk. Az esetleges
billentyzet hiba elkerlse rdekben egyenl idkznknt nyomja
le s engedje vissza az <F12> billentyt, amg a Boot Device Menu
(Indteszkz men) meg nem jelenik.
100
Funkci
Express Test
(Gyorsteszt)
Extended Test
(Kiterjesztett vizsglat)
Custom Test
(Egyedi teszt)
Ha egy teszt sorn brmilyen problma lp fel, megjelenik egy zenet a hibakddal
s a problma lersval. Jegyezze fel az esetleges hibakdokat s problmalersokat
pontosan gy, ahogy azok megjelentek, s kvesse a kpernyn megjelen
utastsokat. Ha a problma nem oldhat meg, forduljon a Dellhez (lsd A Dell
elrhetsgei cmsz alatt a Felhasznli kziknyvben).
MEGJEGYZS: A szmtgp szervizcmkje minden tesztkperny
tetejn megtallhat. A Dell vevszolglatnak hvsakor ksztse el
a szervzcmkjt (Service Tag).
Rvid referencia tmutat
101
Funkci
Results (Eredmny)
Errors (Hibk)
Help (Sg)
Configuration
(Konfigurci)
(Csak Custom Test
esetn!)
Parameters
(Paramterek)
(Csak Custom Test
esetn!)
Hibaelhrts
Vegyk figyelembe az albbi tippeket, ha a szmtgp hibaelhrtst vgezzk:
Ha azeltt vettnk ki egy vagy tettnk be egy alkatrszt, mieltt a problma
elkezddtt volna, akkor nzzk t a teleptsi eljrsokat, s ellenrizzk,
hogy az alkatrsz megfelelen van-e teleptve.
Ha egy perifrilis eszkz nem mkdik, akkor gondoskodjunk rla, hogy az
eszkz megfelelen legyen csatlakoztatva.
Ha hibazenet jelenik meg a kpernyn, pontosan rjuk fel az zenetet. Ez az
zenet segtheti a mszaki tmogats munkatrsait a problma ill. problmk
diagnosztizlsban s megoldsban.
Ha hibazenet jelenik meg egy programban, akkor forduljon a program
dokumentcijhoz.
MEGJEGYZS: A jelen dokumentumban szerepl eljrsokat a Windows
alaprtelmezett nzethez ksztettk, ezrt lehetsges, hogy nem
alkalmazhatk, ha a Dell szmtgpnket a klasszikus Windows nzetre
lltottuk be.
102
103
104
most) lehetsgre.
A User Account Control (Felhasznli fik felgyelete) ablak megjelenhet. Ha n
rendszergazda a szmtgpen, akkor kattintson a Continue (Folytats); gombra,
egybknt pedig forduljon a rendszergazdhoz, hogy folytassa az elkezdett tevkenysget.
4 Kvesse a kijelzn megjelen utastsokat.
BELLTSAIT
105
106
Hibazenetek
Windows XP:
1 Kattintson a Start Control Panel (Vezrlpult) Add or Remove Programs
(Programok hozzadsa s eltvoltsa) Programs and Features (programok
s funkcik) pontra.
2 Vlassza ki a programot, amit el akar tvoltani.
3 Kattintson az Uninstall (Trl) gombra.
4 A teleptsi utastsokat lsd a program dokumentcijban.
Windows Vista:
1 Kattintson a Start
Control Panel (Vezrlpult) Programs (Programok)
Programs and Features (Programok s funkcik) pontra.
2 Vlassza ki a programot, amit el akar tvoltani.
3 Kattintson az Uninstall (Trl) gombra.
4 A teleptsi utastsokat lsd a program dokumentcijban.
ADATHORDOZT)
107
108
Billentyzet problmk
109
110
Windows XP:
A Program-kompatibilits varzsl gy konfigurlja a programot, hogy az a nem
Windows XP opercis rendszerhez hasonl krnyezetben is futhasson.
1 Kattintson a kvetkezkre: Start All Programs (Mindenprogram) Accessories
(Tartozkok) Program Compatibility Wizard (Program-kompatibilits varzsl) Next.
2 Kvesse a kijelzn megjelen utastsokat.
Windows Vista:
A Program-kompatibilits varzsl gy konfigurlja a programot, hogy az a nem
Windows Vista opercis rendszerhez hasonl krnyezetben is futhasson.
1 Kattintson a Start
Control Panel (Vezrlpult) Programs (Programok) Use
an older program with this version of Windows (Hasznljon egy rgebbi programot
a Windows jelen vltozatval) funkcira.
2 Az dvzl kpernyn kattintson a Next (Tovbb) gombra.
3 Kvesse a kijelzn megjelen utastsokat.
Egyb szoftver-problmk
HIBAELHRTSI INFORMCIKRT TANULMNYOZZA T A SZOFTVER
DOKUMENTCIJT VAGY LPJEN KAPCSOLATBA A GYRTVAL
Gyzdjn meg arrl, hogy a program kompatibilis a szmtgpre teleptett opercis
rendszerrel.
Gyzdjn meg arrl, hogy a szmtgp megfelel a szoftver futtatshoz szksges
minimlis hardverkvetelmnyeknek. Tovbbi informcikrt olvassa el a szoftver
dokumentcijt.
Gyzdjn meg arrl, hogy a program teleptse s konfigurcija megfelel.
Ellenrizze, hogy az eszkz-illesztprogramok nem tkznek-e a programmal.
Szksg esetn tvoltsa el, majd teleptse jra a programot.
AZONNAL KSZTSEN BIZTONSGI MENTST A FJLJAIRL
VRUSIRT PROGRAMMAL VIZSGLJA T A MEREVLEMEZT,
A H A J L K O N Y L E M E Z E K E T , CD- K E T V A G Y A D V D - K E T
MENTSEN EL S ZRJON BE MINDEN NYITOTT FJLT VAGY PROGRAMOT,
MAJD A START MENN KERESZTL LLTSA LE A SZMTGPET
111
Memria problmk
Egrproblmk
112
Hlzati problmk
113
E L L E N R I Z Z E A S Z M T G P - H L Z A T I B E L L T S A I T Forduljon
a hlzati rendszergazdhoz, vagy ahhoz a szemlyhez, aki a hlzat belltsait vgezte,
hogy ellenrizze a hlzati belltsait, helyesek-e s a hlzat mkdik-e.
F UTTASSA A HARDVER HIBAELHRTT (H ARDWARE TROUBLESHOOTER )
Lsd a Restoring Your Operating System (Az opercis rendszer visszalltsa) cm
rszt a Felhasznli kziknyvben.
Tpfeszltsg problmk
VLASZOL
H A A T P F E S Z L T S G J E L Z L M P A Z L D E N V I L L O G A szmtgp
kszenlti llapotban van.(standby) Nyomjunk meg egy billentyt a billentyzeten,
mozgassuk az egeret, vagy nyomjuk meg a tpfeszltsg gombot a normlis mkds
folytatshoz.
H A A T P F E S Z L T S G J E L Z L M P A N E M G A szmtgp vagy ki van
kapcsolva, vagy nem kap tpfeszltsget.
Hzzuk ki s dugjuk vissza a tpkbelt mind a szmtgp htuljn lv csatlakoznl,
mind pedig a villamos hlzat dugaszol aljzatnl.
Kerljk meg az elosztkat, hosszabbt kbeleket, s ms energia-vdelmi eszkzket
(tlfeszltsgvdket stb.), hogy meggyzdhessnk rla, hogy a szmtgp megfelelen
bekapcsol.
Gondoskodjunk rla, hogy minden hasznlatban lv eloszt r legyen csatlakoztatva
a villamos hlzatra, s be legyen kapcsolva.
Gyzdjnk meg rla egy msik eszkzzel mondjuk egy lmpval - hogy a dugaszol
aljzat j-e.
gyeljnk, hogy a hlzati tpkbel s az ellapi kbel stabilan csatlakozzon
a rendszerkrtyhoz (Lsd a System Board Components (Rendszerkrtya alkotelemek)
c. fejezetet a Felhasznli kziknyvben).
H A A T P F E S Z L T S G J E L Z L M P A S R G N V I L L O G A szmtgp
megkapja a tpfeszltsget, de egy bels tpfeszltsg problma is fennllhat.
gyeljnk, hogy a feszltsg vlaszt kapcsol gy legyen belltva, hogy megfeleljen
a lakhelynknek megfelel vltakoz ramnak (ha van ilyen bellthatsg).
gyeljnk, hogy az sszes alkotelem s kbel megfelelen legyen felszerelve s stabilan
csatlakozzon a rendszerkrtyhoz (Lsd a System Board Components (Rendszerkrtya
alkotelemek) c. fejezetet a Felhasznli kziknyvben).
114
Nyomtat problmk
115
Windows Vista:
1 Kattintson a Start
Control Panel (Vezrlpult) Hardware and Sound
(Hardver s hang) Printer (Nyomtat) pontra.
2 Ha a nyomtat szerepel a felsorolsban, akkor kattintsunk r a nyomtat ikonra.
3 Kattintson a Properties (Tulajdonsgok) pontra, majd kattintson a Ports (Portok) pontra.
4 Vgezze el a szksges belltsokat.
TE L E P T S E J R A A N Y O M T A T I L L E S Z T P R O G R A M J T A nyomtat
illesztprogramjnak jrateleptst illeten lsd a nyomtat dokumentcijt.
Szkenner problmk
116
L L T S A B E A W I N D O W S H A N G E R S Z A B L Y O Z J T Kattintson vagy
kattintson kettt a hangszr ikonjra a kpernyje jobb als sarkban. Gondoskodjon
rla, hogy a hanger fel legyen tekerve, s hogy a hang ne legyen elnmtva.
CSATLAKOZTASSUK LE A FEJHALLGATKAT A FEJHALLGAT
A hangszrkbl jv hang automatikusan letiltdik,
mihelyt fejhallgatkat csatlakoztatunk a szmtgp ellapjnak fejhallgat csatlakozjra.
CSATLAKOZJRL
117
L L T S A B E A W I N D O W S H A N G E R S Z A B L Y O Z J T Kattintson vagy
kattintson kettt a hangszr ikonjra a kpernyje jobb als sarkban. Gondoskodjon
rla, hogy a hanger fel legyen tekerve, s hogy a hang ne legyen elnmtva.
118
119
3D kpmin sg gyenge
ELLENRIZZE A GRAFIKUS KRTYA TPKBEL CSATLAKOZST
Gondoskodjon rla, hogy a grafikus krtya ill. krtyk tpkbele megfelelen
csatlakozzon a krtyhoz.
E L L E N R I Z Z E A M O N I T O R B E L L T S A I T Lsd a monitor dokumentcijt
a kontraszt s a fnyer belltsval, a monitor demagnetizlsval (degaussing) s
a monitor nellenrz tesztjnek futtatsval kapcsolatos tmutatsrt.
Ha a monitor mkdik, akkor a grafikus krtya ill. krtyk hibsodhattak meg. Forduljon
a Dellhez (lsd A Dell elrhetsgei cmsz alatt a Felhasznli kziknyvben).
120
Trgymutat
B
billentyzet
csatlakoz, 85
problmk, 109
Dell Diagnostics
(Dell-diagnosztika), 98
biztonsgi elrsok, 64
C
CD-RW meghajt
problmk, 104
Check Disk, 104
cmkk
Express szervizkd, 65
Microsoft Windows, 65
Szervizcmke, 65
conflicts
software and hardware
incompatibilities, 97
csatlakozk
billentyzet, 85
egr, 83
fejhallgat, 81
hlzati adapter, 84
hang, 84
IEEE 1394, 80, 83
prhuzamos, 83
soros, 85
USB, 80, 85
vonali kimenet (line-out), 84
diagnosztika
Dell Diagnostics
(Dell-diagnosztika), 98
hangjelzs kdok, 93
lmpk, 81, 88
diagnosztikai jelzlmpk, 88
display. See monitor
dokumentci
biztonsgi, 64
ergonmival kapcsolatos, 64
Felhasznli kziknyv, 64
garancival kapcsolatos, 64
online, 66
szablyozssal kapcsolatos, 64
Termkinformcis kziknyv, 64
Vgfelhasznli
licencmegllapods, 64
Drivers and Utilities (Illeszts segdprogramok)
CD/DVD, 63
Trgymutat
121
E
egr
csatlakoz, 83
problmk, 112
elem
problmk, 103
e-mail
problmk, 105
ergonmival kapcsolatos
informcik, 64
Express szervizkd, 65
F
fejhallgat
csatlakoz, 81
Felhasznli kziknyv, 64
Files and Settings Transfer
Wizard (Fjlok s belltsok
tvitele varzsl)
(Windows XP), 73
hanger
bellts, 117
hangjelzs kdok, 93
hardver
Dell Diagnostics
(Dell-diagnosztika), 98
hangjelzs kdok, 93
hardware
conflicts, 97
Hardware Troubleshooter, 97
hibaelhrts
Dell Diagnostics
(Dell-diagnosztika), 98
diagnosztikai jelzlmpk, 88
hangjelzs kdok, 93
problmk, 102
rendszerzenetek, 96
tpfeszltsg jelzlmpk, 87
Windows Help and Support Center
(Windows sg
s tmogats), 67
hibazenetek
diagnosztikai jelzlmpk, 88
hangjelzs kdok, 93
problmk, 107
garancilis tudnivalk, 64
I
H
hlzat
problmk, 113
hang-csatlakozk
vonali kimenet (line-out), 84
122
Trgymutat
IEEE 1394
csatlakozk, 80, 83
problmk, 108
merevlemezes meghajt
aktivitsjelz lmpa, 80
Internet
problmk, 105
monitor
nehz olvasni, 119
problmk, 118
res, 118
IRQ conflicts, 97
K
kperny. See monitor
L
lmpk
diagnosztikai, 81, 88
hlzati aktivits, 84
merevlemez aktivits, 80-81
szmtgp htulja, 88
szmtgp-hlzat, 84
szmtgp-hlzati kapcsolat
srtetlensg, 84
merevlemez-meghajt
aktivitsjelz lmpa, 80-81
problmk, 104
modem
problmk, 105
N
nyomtat
csatlakoztats, 73
problmk, 115
zembe helyezs, 73
O
opercis rendszer
jratelepts, 68
Opercis rendszer CD/DVD, 68
optikai meghajt
problmk, 104
M
meghajtk
problmk, 103
memria
problmk, 112
P
problmk
a kperny res, 118
a monitoron nincs kp, 118
a program nem reagl, 110
Trgymutat
123
problmk (folytats)
a program sszeomlik, 110
a szmtgp nem reagl, 110
a szmtgp sszeomlik, 110-111
ltalnos, 110
billentyzet, 109
CD-RW meghajt, 104
Dell Diagnostics
(Dell-diagnosztika), 98
diagnosztikai jelzlmpk, 88
egr, 112
elem, 103
e-mail, 105
hlzat, 113
hanger bellts, 117
hangjelzs kdok, 93
hibazenetek, 107
IEEE 1394, 108
Internet, 105
kk kperny, 111
kpernyt nehz olvasni, 119
meghajtk, 103
memria, 112
merevlemez-meghajt, 104
modem, 105
monitort nehz olvasni, 119
nyomtat, 115
optikai meghajt, 104
szkenner, 116
szoftver, 110-111
tpfeszltsg, 114
tpfeszltsg jelzlmpa
llapotai, 114
problems
conflicts, 97
video and monitor, 118
124
Trgymutat
S
S.M.A.R.T, 97
software
conflicts, 97
sgfjl
Windows Help and Support Center
(Windows sg
s tmogats), 67
szablyozssal kapcsolatos
informcik, 64
szmtgp
hangjelzs kdok, 93
nem reagl, 110
sszeomlik, 110-111
szmtgp-hlzat
csatlakoz, 84
Szervizcmke, 65
szkenner
problmk, 116
szoftver
problmk, 110-111
sznetmentes tpegysg.
Lsd: UPS
T
tmogatsi webhely, 66
tpfeszltsg
gomb, 81
hlzati kiegyenltk, 77
problmk, 114
tlfeszltsg vdk, 77
UPS, 77
vd eszkzk, 77
tpfeszltsg jelzlmpk
llapotok, 114
Termkinformcis kziknyv, 64
troubleshooting
conflicts, 97
Hardware Troubleshooter, 97
U
UPS, 77
USB
csatlakoz, 85
csatlakozk, 80
zenetek
hiba, 107
rendszer, 96
W
Windows Help and Support
Center (Windows sg
s tmogats), 67
Windows Vista
jratelepts, 68
Windows Easy Transfer
(Windows knny tvitel), 77
Windows Help and Support Center
(Windows sg
s tmogats), 67
Windows XP
Files and Settings Transfer Wizard
(Fjlok s belltsok tvitele
varzsl), 73
Hardware Troubleshooter, 97
jratelepts, 68
Windows Help and Support Center
(Windows sg
s tmogats), 67
varzslk
Files and Settings Transfer Wizard
(Fjlok s belltsok tvitele
varzsl) (Windows XP), 73
Program-kompatibilits
varzsl, 110
Windows Easy Transfer
(Windows knny tvitel)
(Windows Vista), 77
Vgfelhasznli
licencmegllapods, 64
video
problmk, 118
Trgymutat
125
126
Trgymutat
Model DCDO
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
____________________
Informacje zawarte w tym dokumencie mog ulec zmianie bez uprzedzenia.
2007 Dell Inc. Wszelkie prawa zastrzeone.
Powielanie dokumentu w jakikolwiek sposb bez pisemnej zgody firmy Dell Inc. jest surowo zabronione.
Znaki towarowe uyte w tekcie: Dell, logo DELL i Dell Precision s znakami towarowymi firmy
Dell Inc.; Microsoft, Windows i Windows Vista s znakami towarowymi lub zastrzeonymi znakami
towarowymi firmy Microsoft Corporation w Stanach Zjednoczonych i/lub w innych krajach.
Tekst moe zawiera take inne znaki towarowe i nazwy towarowe odnoszce si do podmiotw
posiadajcych prawa do tych znakw i nazw lub do ich produktw. Firma Dell Inc. nie roci sobie
praw wasnoci do znakw towarowych i nazw towarowych innych ni jej wasne.
Model DCDO
Wrzesie 2007
Nr ref. GX691
Wersja A00
Spis treci
Wyszukiwanie informacji
. . . . . . . . . . . . .
131
Konfiguracja komputera
. . . . . . . . . . . . .
137
. .
137
. . . . . .
138
. . . .
Informacje o komputerze .
141
. . .
145
. . . . . . . . . . . .
147
Widok z przodu
(orientacja pionowa wiea)
. . . . . . .
147
Widok z tyu
(orientacja pionowa wiea)
. . . . . . .
149
. . . . . . . . . . .
150
. . . . . . . . . . . . .
152
. . . . . . . .
152
. . . . . . . . . . . . . .
153
Napd dyskietek
. . . . . . . . . . . . . . . .
153
Dyski CD i DVD
. . . . . . . . . . . . . . . .
153
Mysz mechaniczna
Spis treci
129
. . . . .
154
. . . . . . . . . . . . . . . .
154
. . . . . . . . . . . . .
155
. . . . . . . . . . . . . . . .
159
Lampki diagnostyczne
Kody dwikowe
Komunikaty systemowe
. . . . . . . . . . . .
Narzdzie do rozwizywania
problemw ze sprztem . . .
Program Dell Diagnostics
. . . . . . . . .
163
. . . . . . . . . . .
164
Rozwizywanie problemw
Indeks
130
Spis treci
161
. . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . .
168
187
Wyszukiwanie informacji
UWAGA: Niektre funkcje lub noniki s opcjonalne i mog nie by
dostarczane z zakupionym komputerem. Niektre funkcje lub noniki mog
by niedostpne w pewnych krajach.
UWAGA: Z zakupionym komputerem mog by dostarczone dodatkowe
informacje.
Czego szukasz?
Znajdziesz to tutaj
Sterowniki do komputera
Dokumentacja urzdze
Oprogramowanie Desktop System
Software (DSS)
131
Czego szukasz?
Znajdziesz to tutaj
Dane techniczne
Konfiguracja ustawie systemowych
Rozwizywanie problemw
132
Czego szukasz?
Znajdziesz to tutaj
Numer seryjny i Kod usug ekspresowych Numer seryjny (Service Tag) i klucz
produktu Microsoft Windows
Klucz produktu systemu
Microsoft Windows
133
Czego szukasz?
Znajdziesz to tutaj
134
Czego szukasz?
Znajdziesz to tutaj
135
Czego szukasz?
Znajdziesz to tutaj
136
Konfiguracja komputera
Zmienianie orientacji pionowej (wiea) na poziom (biurko)
i odwrotnie
PRZESTROGA: Przed rozpoczciem procedur opisanych w tej
sekcji naley wykona instrukcje dotyczce bezpieczestwa
zamieszczone w Przewodniku z informacjami o produkcie.
137
1 Wymontuj napd dyskietek lub czytnik kart (jeli jest zainstalowany), wykonujc
czynnoci opisane w rozdziale Wyjmowanie napdu dyskietek lub czytnika
kart pamici (komputer w orientacji poziomej) w Podrczniku uytkownika,
a nastpnie zainstaluj napd dyskietek lub czytnik kart, wykonujc czynnoci
opisane w rozdziale Instalowanie napdu dyskietek lub czytnika kart
pamici (komputer w orientacji pionowej) w Podrczniku uytkownika.
2 Wymontuj wszystkie zainstalowane napdy optyczne, wykonujc czynnoci
opisane w rozdziale Wyjmowanie napdu optycznego (komputer w orientacji
poziomej) w Podrczniku uytkownika, a nastpnie ponownie zainstaluj te
napdy, wykonujc czynnoci opisane w rozdziale Instalowanie napdu
optycznego (komputer w orientacji pionowej) w Podrczniku uytkownika.
138
139
140
141
Aby uruchomi Kreatora transferu plikw i ustawie bez dysku Operating System
(System operacyjny), naley utworzy dysk kreatora. Dysk kreatora umoliwia
utworzenie pliku z obrazem kopii zapasowej na noniku wymiennym.
UWAGA: W Kreatorze transferu plikw i ustawie komputer rdowy,
z ktrego dane s przenoszone, jest oznaczony jako stary komputer,
a komputer docelowy, na ktry dane s transferowane, jest oznaczony jako
komputer nowy.
UTWRZ DYSK KREATORA
143
Urzdzenia przeciwprzepiciowe
Stabilizatory zasilania
Urzdzenia przeciwprzepiciowe
145
Stabilizatory zasilania
146
Informacje o komputerze
Widok z przodu (orientacja pionowa wiea)
1
2
3
4
13
12
11
10
5
6
7
8
13 wnki na
napdy
5,25 cala
147
wnka na
napd
5,25 cala
z pytk
panelow na
napd 3,5 cala
lampka
aktywnoci
dysku
twardego
zcze
IEEE 1394
zcza
USB 2.0 (2)
przycisk
zasilania,
lampka
zasilania
148
plakietka Dell
10
zcze
suchawek
11
zcze
mikrofonu
12
lampki
diagnostyczne
(4)
13
lampka
aktywnoci
sieci
zcze zasilania
gniazda kart
zcza na panelu
tylnym
149
11
1
zcze rwnolege
10
150
zcze myszy
zcze wejcia
liniowego
zcze wyjcia
liniowego
lampka
integralnoci
cza
zcze karty
sieciowej
lampka
aktywnoci sieci
zcza USB 2.0 (5) Zaleca si uywanie przednich zczy USB do podczania
urzdze uywanych okazjonalnie, takich jak urzdzenia
pamici masowej flash lub aparaty fotograficzne lub
urzdzenia startowe USB.
Tylnych zczy USB naley uywa do podczania
urzdze na stae, np. drukarek i klawiatur.
151
10
zcze klawiatury
11
zcza
szeregowe (2)
Czyszczenie komputera
PRZESTROGA: Przed rozpoczciem procedur opisanych w tej
sekcji naley wykona instrukcje dotyczce bezpieczestwa
zamieszczone w Przewodniku z informacjami o produkcie.
152
Mysz mechaniczna
1 Obr piercie ustalajcy na dolnej czci myszy w kierunku przeciwnym
do kierunku ruchu wskazwek zegara i wyjmij kulk.
2 Przetrzyj kulk czyst ciereczk nie pozostawiajc wkien.
3 Dmuchnij delikatnie we wnk kulki, aby usun kurz i wkna.
4 Oczy rolki we wnce kulki bawenianym wacikiem lekko zwilonym
alkoholem izopropylowym.
5 W razie potrzeby wyrodkuj rolki w gniazdach. Upewnij si, czy na rolkach
nie pozostay kaczki z wacika.
6 Za kulk i piercie ustalajcy oraz obr piercie w kierunku zgodnym
z kierunkiem ruchu wskazwek zegara, a zostanie prawidowo osadzony.
Napd dyskietek
OSTRZEENIE: Gowic napdu nie wolno czyci wacikiem. Moe to
naruszy wyrwnanie gowic i uniemoliwi prawidowe dziaanie napdu.
Dyski CD i DVD
OSTRZEENIE: Do czyszczenia soczewek napdu CD/DVD zawsze
naley uywa spronego powietrza zgodnie z instrukcjami jego zastosowania.
Nie wolno dotyka soczewek znajdujcych si w napdzie.
153
Jeli lampka zasilania jest wyczona, komputer jest wyczony albo nie jest
podczony do rda zasilania.
154
Lampki diagnostyczne
PRZESTROGA: Przed rozpoczciem procedur opisanych w tej
sekcji naley wykona instrukcje dotyczce bezpieczestwa
zamieszczone w Przewodniku z informacjami o produkcie.
Opis problemu
Sugerowane rozwizanie
Komputer jest
Podcz komputer do sprawnego gniazdka
wyczony lub
elektrycznego i nacinij przycisk zasilania.
wystpia awaria przed
zaadowaniem
systemu BIOS.
155
Stan lampek
Opis problemu
Sugerowane rozwizanie
Moliwa awaria
Uruchom narzdzie BIOS Recovery
systemu BIOS;
(Odzyskiwanie systemu BIOS),
komputer jest w trybie
zaczekaj na zakoczenie odzyskiwania,
odzyskiwania.
a nastpnie uruchom ponownie
komputer.
Jeli problem nie ustpi, skontaktuj si
z firm Dell (zobacz Kontakt z firm
Dell w Podrczniku uytkownika).
Moliwa awaria
procesora.
Moduy pamici
zostay wykryte, ale
wystpia awaria
pamici.
156
Stan lampek
Opis problemu
Sugerowane rozwizanie
Moliwa awaria
napdu dyskietek lub
dysku twardego.
157
Stan lampek
Opis problemu
Sugerowane rozwizanie
Moliwa awaria
zasobu pyty
systemowej i/lub
sprztu.
158
Stan lampek
Opis problemu
Sugerowane rozwizanie
Kody dwikowe
Podczas uruchamiania komputera moe zosta wyemitowana seria sygnaw
dwikowych. Nosi ona nazw kodu dwikowego i moe posuy do
diagnozowania problemw z komputerem.
Jeli komputer emituje seri sygnaw dwikowych podczas uruchamiania:
1 Zapisz kod dwikowy.
159
Przyczyna
2 sygnay krtkie,
1 dugi
1 sygna dugi,
3 krtkie, 2 krtkie
Bd pamici
1 krtki sygna
Kod (seria
krtkich
sygnaw)
Opis
Sugerowane rozwizanie
Bd sumy kontrolnej
systemu BIOS.
Moliwa awaria pyty
gwnej.
160
Kod (seria
krtkich
sygnaw)
Opis
Sugerowane rozwizanie
Bd zegara czasu
Wymie bateri (zobacz Wymienianie
rzeczywistego.
baterii w Podrczniku uytkownika).
Moliwe wyczerpanie Jeli problem nie ustpi, skontaktuj si
baterii lub awaria pyty
z firm Dell (zobacz Kontakt z firm
gwnej.
Dell w Podrczniku uytkownika).
Bd podczas
testowania systemu
BIOS wideo.
Komunikaty systemowe
UWAGA: Jeli wywietlonego komunikatu nie ma w poniszej tabeli,
zapoznaj si z dokumentacj systemu operacyjnego lub programu, ktry
by uruchomiony w chwili pojawienia si komunikatu.
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED
[NNNN]. FOR HELP IN RESOLVING THIS PROBLEM,
P L E A S E N O T E T H I S C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I C A L
S U P P O R T (P O P R Z E D N I E P R B Y U R U C H O M I E N I A S Y S T E M U N I E P O W I O D Y
S I W P U N K C I E K O N T R O L N Y M [ N N N N ] . A B Y U A T W I R O Z W I Z A N I E
PROBLEMU, ZANOTUJ TEN PUNKT KONTROLNY I ZWR SI DO POMOCY
T E C H N I C Z N E J F I R M Y D E L L ) Komputer nie moe ukoczy trzech kolejnych
prb wykonania procedury startowej z powodu wystpienia tego samego bdu (aby
uzyska pomoc, zobacz Kontakt z firm Dell w Podrczniku uytkownika).
AT CHECKPOINT
161
WYSZUKIWANIA)
D I S K E T T E R E A D F A I L U R E ( B D O D C Z Y T U D Y S K I E T K I ) Moliwe, e
dyskietka jest uszkodzona lub jeden z kabli jest poluzowany. Uyj innej dyskietki
i sprawd poczenia kabli.
H A R D - D I S K R E A D F A I L U R E (B D O D C Z Y T U D Y S K U T W A R D E G O )
Moliwa awaria dysku twardego podczas testu startowego (aby uzyska pomoc, zobacz
Kontakt z firm Dell w Podrczniku uytkownika).
K E Y B O A R D F A I L U R E (A W A R I A K L A W I A T U R Y ) Awaria klawiatury lub
poluzowany kabel klawiatury (zobacz Problemy z klawiatur w Podrczniku
uytkownika).
N O B O O T D E V I C E A V A I L A B L E (B R A K D O S T P N E G O U R Z D Z E N I A
System nie moe odnale urzdzenia startowego lub partycji
startowej.
STARTOWEGO)
Jeli urzdzeniem startowym jest napd dyskietek, sprawd, czy kable s dobrze
podczone oraz czy w napdzie znajduje si dyskietka startowa.
Jeli urzdzeniem startowym jest dysk twardy, sprawd, czy kable s dobrze
podczone, a napd jest waciwie zamontowany i podzielony na partycje jako
urzdzenie startowe.
Przejd do programu konfiguracji systemu i sprawd, czy informacje o sekwencji
adowania s prawidowe (zobacz Uruchamianie programu konfiguracji systemu
w Podrczniku uytkownika).
N O T I M E R T I C K I N T E R R U P T (B R A K P R Z E R W A N I A T A K T U Z E G A R A )
Moliwa awaria pyty systemowej lub jednego z ukadw scalonych na pycie
systemowej (aby uzyska pomoc, zobacz Kontakt z firm Dell w Podrczniku
uytkownika).
162
N O N - S Y S T E M D I S K O R D I S K E R R O R (D Y S K N I E J E S T D Y S K I E M
S Y S T E M O W Y M L U B W Y S T P I B D D Y S K U ) Uyj dyskietki zawierajcej
startowy system operacyjny lub wyjmij dyskietk z napdu A i uruchom komputer
ponownie.
N O T A B O O T D I S K E T T E (TO N I E J E S T D Y S K I E T K A S T A R T O W A ) W
dyskietk startow i uruchom ponownie komputer.
N O T I C E - H A R D D R I V E S E L F M O N I TOR I N G S Y S T E M H A S
REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL
OPERATING RANGE.
163
Windows Vista:
1 Kliknij przycisk Start systemu Windows Vista
, a nastpnie kliknij
polecenie Help and Support (Pomoc i obsuga techniczna).
2 W polu wyszukiwania wpisz wyraenie hardware troubleshooter
(narzdzie do rozwizywania problemw ze sprztem) i nacinij klawisz
<Enter>, aby rozpocz wyszukiwanie.
3 Z listy w wynikach wyszukiwania wybierz opcj, ktra najlepiej opisuje
problem, i wykonaj pozostae czynnoci rozwizywania problemu.
164
1 Wcz komputer.
2 Nacinij przycisk wysuwu, znajdujcy si na przedniej ciance napdu
optycznego, aby otworzy szuflad napdu.
Skrcone informacje o systemie
165
166
Funkcja
Express Test (Test szybki) Wykonywany jest przyspieszony test urzdze systemu. Test
tego rodzaju trwa od 10 do 20 minut i nie wymaga adnych
interwencji ze strony uytkownika. Test Express Test
(Test szybki) naley uruchamia jako pierwszy, gdy zwiksza
prawdopodobiestwo szybkiego wykrycia przyczyny problemu.
Extended Test
(Test rozszerzony)
Custom Test
(Test niestandardowy)
Symptom Tree
(Drzewo objaww)
Funkcja
Results (Wyniki)
Errors (Bdy)
Help (Pomoc)
167
Karta
Funkcja
Configuration
(Konfiguracja)
(Tylko test
niestandardowy)
Parameters (Parametry)
(Tylko test
niestandardowy)
Rozwizywanie problemw
Podczas rozwizywania problemw z komputerem naley postpowa zgodnie
z nastpujcymi wskazwkami:
Jeli nie dziaa urzdzenie peryferyjne, naley sprawdzi, czy jest prawidowo
podczone.
Problemy z bateri
168
Problemy z napdami
169
170
Moe zosta wywietlone okno User Account Control (Kontrola konta uytkownika).
Jeli jeste administratorem komputera, kliknij przycisk Continue (Kontynuuj);
w przeciwnym razie zwr si do administratora, aby wykona t czynno.
4 Postpuj zgodnie z instrukcjami wywietlanymi na ekranie.
171
172
Komunikaty o bdach
WYMAGANEGO PLIKU
Windows XP:
1 Kliknij Start Control Panel (Panel sterowania) Add or Remove Programs
(Dodaj lub usu programy) Programs and Features (Programy i funkcje).
2 Wybierz program, ktry chcesz usun.
3 Kliknij przycisk Uninstall (Odinstaluj).
4 Instrukcje dotyczce instalacji mona znale w dokumentacji programu.
Windows Vista:
1 Kliknij Start
Control Panel (Panel sterowania) Programs (Programy)
Programs and Features (Programy i funkcje).
2 Wybierz program, ktry chcesz usun.
3 Kliknij przycisk Uninstall (Odinstaluj).
4 Instrukcje dotyczce instalacji mona znale w dokumentacji programu.
IS NOT ACCESSIBLE. THE DEVICE IS NOT READY (NAPD X:\ NIE
J E S T D O S T P N Y . U R Z D Z E N I E N I E J E S T G O T O W E ) Napd nie moe
x :\
173
U P E W N I J S I , E U R Z D Z E N I E I E E E 1 3 9 4 J E S T W C Z O N E
W P R O G R A M I E K O N F I G U R A C J I S Y S T E M U Zobacz Opcje konfiguracji
systemu w Podrczniku uytkownika.
S P R A W D , C Z Y S Y S T E M W I N D O W S R O Z P O Z N A J E U R Z D Z E N I E
IEEE 1394
Windows XP:
1 Kliknij przycisk Start, a nastpnie kliknij polecenie Control Panel (Panel sterowania).
2 W obszarze Pick a Category (Wybierz kategori) kliknij Performance and Maintenance
(Wydajno i konserwacja) System System Properties (Waciwoci systemu)
Hardware (Sprzt) Device Manager (Meneder urzdze).
Windows Vista:
1 Kliknij Start
Control Panel (Panel sterowania) Hardware and Sound
(Sprzt i dwik).
2 Kliknij opcj Device Manager (Meneder urzdze).
Jeli urzdzenie IEEE 1394 znajduje si na licie, zostao rozpoznane przez system Windows.
U P E W N I J S I , E K A R T A I E E E 1 3 9 4 J E S T P R A W I D O W O O S A D Z O N A
S P R A W D , C Z Y K A B E L U R Z D Z E N I A I E E E 1 3 9 4 J E S T P R A W I D O W O
O S A D Z O N Y W Z C Z A C H N A P Y C I E S Y S T E M O W E J I N A P R Z E D N I M
PANELU WE/WY
J E L I P R O B L E M D O T Y C Z Y U R Z D Z E N I A I E E E 1 3 9 4 D O S T A R C Z O N E G O
P R Z E Z F I R M D E L L Skontaktuj si z firm Dell (zobacz Kontakt z firm Dell
w Podrczniku uytkownika).
G D Y P R O B L E M Y D O T Y C Z U R Z D Z E N I A I E E E 1 3 9 4 , K T R E G O N I E
D E L L Skontaktuj si z producentem urzdzenia IEEE 1394.
D O S T A R C Z Y A F I R M A
174
Problemy z klawiatur
175
176
Z A P I S Z I Z A M K N I J O T W A R T E P L I K I L U B P R O G R A M Y I W Y C Z K O M P U T E R
ZA POMOC MENU START
Problemy z pamici
ILOCI PAMICI
Zapisz i zamknij wszystkie otwarte pliki i zakocz dziaanie wszystkich otwartych programw,
ktrych nie uywasz, aby sprawdzi, czy spowoduje to rozwizanie problemu.
Informacje na temat minimalnych wymaga dotyczcych pamici znajduj si
w dokumentacji oprogramowania. W razie potrzeby zainstaluj dodatkow pami
(zobacz Instalowanie moduu pamici w Podrczniku uytkownika).
Popraw osadzenie moduw pamici (zobacz Pami w Podrczniku uytkownika),
aby mie pewno, e komputer prawidowo komunikuje si z pamici.
Uruchom program Dell Diagnostics (zobacz Program Dell Diagnostics na stronie 164).
JELI WYSTPUJ INNE PROBLEMY Z PAMICI
Popraw osadzenie moduw pamici (zobacz Pami w Podrczniku uytkownika),
aby mie pewno, e komputer prawidowo komunikuje si z pamici.
Upewnij si, e postpujesz zgodnie ze wskazwkami instalacji pamici (zobacz Instalowanie
moduu pamici w Podrczniku uytkownika).
177
Upewnij si, e komputer obsuguje zainstalowane moduy pamici. Aby uzyska wicej
informacji o typach pamici obsugiwanych przez komputer, zobacz Pami
w Podrczniku uytkownika.
Uruchom program Dell Diagnostics (zobacz Program Dell Diagnostics na stronie 164).
Problemy z mysz
178
Problemy z sieci
Problemy z zasilaniem
REAGUJE NA POLECENIA
J E L I L A M P K A Z A S I L A N I A B Y S K A N A Z I E L O N O Komputer znajduje si
w trybie gotowoci. Aby przywrci normalne dziaanie, nacinij dowolny klawisz na
klawiaturze, porusz mysz lub nacinij przycisk zasilania.
J E L I L A M P K A Z A S I L A N I A J E S T W Y C Z O N A Komputer jest wyczony lub
nie jest podczony do zasilania.
Popraw osadzenie kabla zasilania w zczu zasilania z tyu komputera oraz w gniazdku
elektrycznym.
Sprawd, czy mona wczy komputer bez porednictwa listew zasilania, przeduaczy
i wszelkich urzdze zabezpieczajcych.
Jeli uywasz listwy zasilania, upewnij si, e jest podczona do gniazdka elektrycznego
i wczona.
Upewnij si, e gniazdko elektryczne jest sprawne, podczajc do niego inne
urzdzenie, na przykad lamp.
Upewnij si, e gwny kabel zasilania i kabel panelu przedniego s prawidowo
podczone do pyty systemowej (zobacz Komponenty pyty systemowej
w Podrczniku uytkownika).
Skrcone informacje o systemie
179
J E L I L A M P K A Z A S I L A N I A B Y S K A N A P O M A R A C Z O W O Komputer
otrzymuje zasilanie z zewntrz, ale mg wystpi wewntrzny problem z zasilaniem.
Upewnij si, e przecznik wyboru napicia, jeli istnieje, jest ustawiony zgodnie
z napiciem prdu zmiennego w miejscu uywania komputera.
Upewnij si, e gwny kabel zasilania i kabel panelu przedniego s prawidowo
podczone do pyty systemowej (zobacz Komponenty pyty systemowej
w Podrczniku uytkownika).
J ELI LAMPKA ZASILANIA WIECI CIGYM POMARACZOWYM WIATEM
Jedno z urzdze moe by uszkodzone lub by niepoprawnie zainstalowane.
Wyjmij, a nastpnie ponownie zainstaluj wszystkie moduy pamici (zobacz Pami
w Podrczniku uytkownika).
Wyjmij, a nastpnie ponownie zainstaluj karty rozszerze, w tym karty grafiki (zobacz Karty
w Podrczniku uytkownika).
W Y E L I M I N U J Z A K C E N I A Moliwe przyczyny zakce s nastpujce:
Przeduacze zasilania, klawiatury i myszy
Zbyt dua liczba urzdze podczonych do tej samej listwy zasilania
Wiele listew zasilania podczonych do tego samego gniazdka elektrycznego
Problemy z drukark
180
Problemy ze skanerem
181
Brak d wi ku z go nikw
G O N I K I S W C Z O N E
182
Brak d wi ku w suchawkach
S P R A W D P O C Z E N I E K A B L A S U C H A W E K Sprawd, czy kabel suchawek
jest prawidowo podczony do zcza suchawek (zobacz Informacje o komputerze
w Podrczniku uytkownika).
D O S T O S U J G O N O W S Y S T E M I E W I N D O W S Kliknij dwukrotnie ikon
gonika, znajdujc si w prawym dolnym rogu ekranu. Upewnij si, e dwik jest
wystarczajco gony i nie jest wyciszony.
183
Sprawd, czy kabel monitora jest podczony zgodnie ze schematem konfiguracji komputera.
Odcz wszelkie przeduacze kabla wideo i podcz monitor bezporednio do komputera.
Zamie kable zasilania komputera i monitora, aby sprawdzi, czy jest uszkodzony kabel
zasilania.
Sprawd, czy w zczach kabla nie ma wygitych lub wyamanych stykw (brak niektrych
stykw w zczu kabla monitora jest rzecz normaln).
SPRAWD LAMPK ZASILANIA MONITORA
Jeli lampka zasilania wieci lub byska, monitor jest zasilany.
Jeli lampka zasilania jest wyczona, nacinij mocno przycisk, aby upewni si, e monitor
jest wczony.
Jeli lampka zasilania byska, nacinij klawisz na klawiaturze lub porusz mysz, aby
wznowi dziaanie komputera.
S P R A W D G N I A Z D K O E L E K T R Y C Z N E Upewnij si, e gniazdko elektryczne
jest sprawne, podczajc do niego inne urzdzenie, na przykad lamp.
S P R A W D L A M P K I D I A G N O S T Y C Z N E Zobacz Lampki diagnostyczne na
stronie 155.
184
185
186
Indeks
B
bateria
problemy, 168
C
Centrum pomocy i obsugi
technicznej, 135
Check Disk, program, 170
drukarka
czenie, 141
konfigurowanie, 141
problemy, 180
dysk CD/DVD Drivers and
Utilities (Sterowniki
i programy narzdziowe), 131
Dysk CD/DVD z systemem
operacyjnym, 136
dysk twardy
lampka aktywnoci, 148-149
problemy, 170
diagnostyka
Dell Diagnostics, program, 164
kody dwikowe, 159
lampki, 149, 155
dokumentacja
bezpieczestwo, 132
ergonomia, 132
gwarancja, 132
online, 134
Podrcznik uytkownika, 132
przepisy prawne, 132
Przewodnik z informacjami
o produkcie, 132
Umowa licencyjna uytkownika
kocowego, 132
e-mail
problemy, 171
etykiety
Kod usug ekspresowych, 133
Microsoft Windows, 133
numer seryjny, 133
G
gono
regulacja, 182
grafika
problemy, 183
Indeks
187
Informacje dotyczce
ergonomii, 132
informacje dotyczce
gwarancji, 132
instrukcje dotyczce
bezpieczestwa, 132
kreatory
atwy transfer w systemie
Windows
(Windows Vista), 145
Kreator transferu plikw i ustawie
(Windows XP), 141
kreator zgodnoci programw, 176
Internet
problemy, 171
lampka zasilania
stany, 179
K
klawiatura
problemy, 175
zcze, 152
Kod usug ekspresowych, 133
kody dwikowe, 159
komputer
awaria, 175-176
kody dwikowe, 159
nie reaguje na polecenia, 175
lampki
aktywno dysku
twardego, 148-149
aktywno sieci, 151
diagnostyczne, 149, 155
Integralno cza, 151
sie, 151
ty komputera, 155
lampki diagnostyczne, 155
komunikaty
bd, 173
system, 161
komunikaty o bdach
kody dwikowe, 159
lampki diagnostyczne, 155
problemy, 173
monitor
nieczytelny obraz, 184
problemy, 183
pusty, 183
konflikty
niezgodnoci oprogramowania
i sprztu, 163
mysz
problemy, 178
zcze, 150
188
Indeks
modem
problemy, 171
N
napd CD-RW
problemy, 170
napd optyczny
problemy, 170
napdy
problemy, 169
narzdzie do rozwizywania
problemw ze sprztem, 163
numer seryjny, 133
O
oprogramowanie
konflikty, 163
problemy, 176-177
P
pami
problemy, 177
plik pomocy
Centrum pomocy i obsugi
technicznej systemu
Windows, 135
Podrcznik uytkownika, 132
problemy
awaria komputera, 175-176
awarie programu, 176
bateria, 168
brak obrazu na ekranie, 183
brak obrazu na monitorze, 183
Indeks
189
przenoszenie informacji do
nowego komputera
atwy transfer w systemie
Windows
(Windows Vista), 145
Kreator transferu plikw i ustawie
(Windows XP), 141
Przewodnik z informacjami
o produkcie, 132
sprzt
Dell Diagnostics, program, 164
kody dwikowe, 159
konflikty, 163
system operacyjny
ponowna instalacja, 136
U
Umowa licencyjna dla
uytkownika kocowego, 132
R
rozwizywanie problemw
Centrum pomocy i obsugi
technicznej, 135
Dell Diagnostics, program, 164
kody dwikowe, 159
komunikaty systemowe, 161
konflikty, 163
lampki diagnostyczne, 155
lampki zasilania, 154
narzdzie do rozwizywania
problemw ze sprztem, 163
problemy, 168
UPS, 145
Windows XP
Centrum pomocy i obsugi
technicznej, 135
Kreator transferu plikw
i ustawie, 141
narzdzie do rozwizywania
problemw ze sprztem, 163
ponowna instalacja, 136
S.M.A.R.T, 163
suchawki
zcze, 148
sie
problemy, 179
zcze, 151
skaner
problemy, 181-182
190
Indeks
USB
zcza, 148
zcze, 151
W
Windows Vista
atwy transfer w systemie
Windows, 145
Centrum pomocy i obsugi
technicznej, 135
ponowna instalacja, 136
Z
zcza
dwik, 151
karta sieciowa, 151
klawiatura, 152
mysz, 150
rwnolege, 150
suchawki, 148
szeregowe, 152
USB, 148, 151
wyjcie liniowe, 151
zcze IEEE 1394, 148, 150
zcza dwikowe
wyjcie liniowe, 151
zcze IEEE 1394
problemy, 174
zcza, 148, 150
zasilacz awaryjny. Zobacz UPS
zasilanie
problemy, 179
przycisk, 148
stabilizatory zasilania, 145
UPS, 145
urzdzenia
przeciwprzepiciowe, 145
urzdzenia zabezpieczajce, 145
Indeks
191
192
Indeks
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