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Org. As A System 5

This document discusses viewing businesses as systems and how information systems impact organizations. It defines a system as a set of interacting components that work together for a purpose. An organization is viewed technically as taking inputs from the environment and transforming them through a production process into outputs. Behaviorally, an organization is a collection of structures, processes, rights, and responsibilities that are balanced over time. Information systems flatten organizations by empowering lower level employees with information to make decisions without supervision from multiple management levels traditionally present in organizational hierarchies.

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anju
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40 views

Org. As A System 5

This document discusses viewing businesses as systems and how information systems impact organizations. It defines a system as a set of interacting components that work together for a purpose. An organization is viewed technically as taking inputs from the environment and transforming them through a production process into outputs. Behaviorally, an organization is a collection of structures, processes, rights, and responsibilities that are balanced over time. Information systems flatten organizations by empowering lower level employees with information to make decisions without supervision from multiple management levels traditionally present in organizational hierarchies.

Uploaded by

anju
Copyright
© © All Rights Reserved
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Viewing Businesses as

Systems

System
A set of interacting components
that operate together to
accomplish a purpose

Org. as a system
Supplier

Purchased
items
Finished goods

Orders
To suppliers

Engineerin
Production
g
Product
design

Preferences

Sales

Orders

THE FIRM

Delivery

Service

Finished
Goods
Service
Requests
Customer

Equipment
Information

Organizations and Information


systems
1) From technical viewpoint an
organization
is a formal structure that takes i/p from
its surrounding environment and
transforms these i/ps to o/ps through
production process.
Here i/p consist of labour and capital
provided by the environment.
o/ps are products and services.

organization
i/Ps from the
environment

o/ps to the environment


Production process

Technical view of organization

2) From the behavioral point of view an


organization
is a collection of rights , privileges and
responsibilities that are balanced over a
period of time.

Behavioral view of organization

Resources
from
environment

Structure
Hierarchy
Division of labour
Business processes
Rules, procedures
Culture
Process
Rights/obligations
Privileges/responsibilities
Values
Norms
people

Outputs to
the
environmen
t

Organizational and behavioral impact.


Information system flattens organizations.
According to traditional organizational
hierarchy of management, various levels of
management managed the lower level staff.
The use of IS has increased the efficiency by
flattening the hierarchies.
IT applications provide the lower level
employees with the information they require
and they are empowered to make decisions
without supervision

A traditional organizational hierarchy of


management

A flattened organizational hierarchy

Work System
A system in which humans
perform a business process
using information,
technology, and other
resources to produce
products for internal or
external customers.

Work System

People

Information

Other resources

Business Process

Products

Information Technology, Information


Systems, and work systems

Information
Technology

Information
System

Work
System

Firm

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