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7C's of Effective Communication

This document discusses the seven C's of effective communication. The seven C's are: completeness, concisenseness, consideration, concreteness, clarity, courtesy, and correctness. Effective communication is a two-way process of sharing information between parties where the message is understood. Business managers using the seven C's can facilitate information sharing between employees and contribute to business success.

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ShahnawazKhan
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178 views12 pages

7C's of Effective Communication

This document discusses the seven C's of effective communication. The seven C's are: completeness, concisenseness, consideration, concreteness, clarity, courtesy, and correctness. Effective communication is a two-way process of sharing information between parties where the message is understood. Business managers using the seven C's can facilitate information sharing between employees and contribute to business success.

Uploaded by

ShahnawazKhan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Effective Communications

(7 Cs)

Presented By:
Zufishan Shoaib

The Seven Cs
Communication: The most important thing in
communication is hearing what isn't said.
-Peter Drucker
When we talk about Effective communication It is a

two wayinformationsharingprocesswhich involves


onepartysending amessagethat is easily understood
by thereceiving party.
Effective communication
bybusinessmanagersfacilitates information sharing
betweencompanyemployeesand can
substantiallycontributeto itscommercialsuccess.

Seven Cs of Effective
Communication
1. Completeness
2. Conciseness
3. Consideration
4. Concreteness
5. Clarity
6. Courtesy
7. Correctness

1. Completeness
A) Provide All Necessary

Information
B) Answer All Questions Asked
C) Give Some Thing Extra,

When Desirable

2. Conciseness
A) Eliminate Wordy Expression
B) Including Only Relevant

Material
C) Avoid Unnecessary Repetition

3. Consideration
A) Focus on You Instead of I or

We
B) Show Audience Benefit or

Interest in the Receiver


C) Emphasize Positive, Pleasant

Facts

4. Concreteness
A) Use Specific Facts and

Figures
B) Put Action In Your Verbs
C) Choose Vivid, Image Building

Words

5. Clarity
A) Choose Precise and Concrete

Words
B) Use Familiar Words
C) Construct Effective

Sentences and Paragraphs

6. Courtesy
A) Be Sincerely Tactful, Thoughtful

and

Appreciative

B) Use Expressions That Show

Respect
C) Choose Nondiscriminatory

Expressions

7. Correctness
A) Use the Right Level of

Language
B) Check Accuracy of Figures,

Facts

and Words

C) Maintain Acceptable Writing

Mechanics

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