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Late Return Authorization

The document is a letter acknowledging a customer's request to return defective merchandise past the return period. While the company's policy allows a short return window, they agree to make an exception this time and issue a credit upon return of the merchandise.

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kiranrauniyar
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15 views

Late Return Authorization

The document is a letter acknowledging a customer's request to return defective merchandise past the return period. While the company's policy allows a short return window, they agree to make an exception this time and issue a credit upon return of the merchandise.

Uploaded by

kiranrauniyar
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Copyright Envision Corporation. 2002. All rights reserved.

Protected by the copyright laws of the United States & Canada and by international treaties. IT IS
ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER
PARTY, THIS PRODUCT IN HARD COPY OR DIGITAL FORM. ALL OFFENDERS WILL BE SUED IN A COURT OF LAW.

December 23, 2015

Contact Name
Address
Address2
City, State/Province
Zip/Postal Code

OBJECT: LATE RETURN AUTHORIZATION

Dear [CONTACT NAME],


This is to acknowledge your letter of [DATE], in which you informed us that the merchandise delivered to
you on [DATE] was defective.
If you will read our terms and conditions for sale, you will note that our policy provides our customers with
[TIME] to inspect and either accept or reject our merchandise in regards to defects, inasmuch as we feel
this affords our customers an adequate period of time to be assured that the merchandise is free from
defects.
Since this is the first time you have made this request of us, we will accept the return of the merchandise
and issue a credit to your account in the amount of [AMOUNT]. Please [INSTRUCTIONS FOR RETURN
OF MERCHANDISE].
We are sorry that you experienced a problem with our product and appreciate having your firm as one of
our valued customers.

Sincerely,

Your name
Your title
(800) 123-4567
[email protected]

Company Name
Street, City, State/Province, Zip/Postal code
Tel: (000) 000-0000 / Fax: (000) 000-0000
www.yourwebsite.com

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