Scribd
Upload
109 views

Management Behavioral Training

The document describes the soft skills training services provided by Dinesh V. Divekar, a management training consultant based in Bangalore, India. It outlines the benefits of soft skills training, lists the types of training programs offered for different employee levels, and provides details on the modules covered in each training program, which include topics like personality development, time management, communication skills, leadership, and more. It also describes Divekar's training methodology and lists past clients from various industries.

Uploaded by

CarmenLarisa
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
109 views

Management Behavioral Training

The document describes the soft skills training services provided by Dinesh V. Divekar, a management training consultant based in Bangalore, India. It outlines the benefits of soft skills training, lists the types of training programs offered for different employee levels, and provides details on the modules covered in each training program, which include topics like personality development, time management, communication skills, leadership, and more. It also describes Divekar's training methodology and lists past clients from various industries.

Uploaded by

CarmenLarisa
Copyright
© © All Rights Reserved
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 9

types of

costs
visible and
Dineshinvisible.
V. Divekar
By
Managementimparting
Training Consultant
soft skills
training, I
help
companies
to control
invisible
costs

My interview is published in Times Ascent Online on May 07, 2010 regarding employee training.
You can click here to read the interview.

Benefits to your company of my soft skill training:

Employees in whatever capacity they work, commercial sense in them is most


important. My training programmes are aimed at bringing commercial sense among
your staff members.
Though duration of training programmes is just for couple of days, these programmes
have been developed after years of research and are being improvised continually.
Businesses of 21st century demand creation of knowledge repositories. By training
your staff, you will be able to expand knowledge base of your employees.
It is the organisation culture that fosters, sustains or holds the growth of the company.
My training programmes are aimed at making organisation culture conducive to the
growth of your company.

A wide array of training programmes through which you can develop your employees: For Executives and Asst Managers

Personality Development

Time Management Skills

Professional & Business Etiquettes

E-mail Etiquettes

Interpersonal Skills

Superior Customer Service

Effective Managerial/Supervisory Skills

Training on Retail Management

Effective Selling Skills

How to be a Team Player

Critical Thinking
For Students

Personality Development

Corporate Employability

SWOT Analysis of your Career

Group Discussion

How to Attend Interview

For GM, DGM, AGM and Managers

Time & Stress Management

Conflict Handling Skills

Effective Decision Making Skills

Assertion Skills

Team Building Skills

Behaviour Management or Interpersonal


Skills

Career Development of your


Subordinates

Team Leadership/ Organisational


Leadership

Mentoring - how to share your Wisdom?

Behavioural Interviewing Skills

Presentation Skills

E-mail Etiquettes/Business Writing for


Managers

Transaction Analysis

Negotiating Skills

Effective Selling Skills

How to Build Organisational Culture

Employee Empowerment

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar
Management Training Consultant

Creative Thinking and Problem Solving

Consulting Services

Training Programme Train the Trainer

Setting up Training Departemnt of your company

Training Process: Pre-training


Questionnaire is sent 15
days before training

Execution of the
Training

Post-training
evaluation after 1-3
months of training

Past and current clients belong the following industries: IT Companies, Hotels & Resorts, Facility Providers, Courier/Cargo, Security Services, Education
Institutions, Overseas Recruitment, Healthcare, Financial Services, Construction and Public
Sector Units
Training methodology: - during the sessions, training may happen but learning may not. To
avoid this contradiction, I take up the role of a learning facilitator by making training sessions
interative, customising training programmes that meet clients requirements. In addition to this,
my learning sessions include psychometric tests. Psychometric tests give insight to the learners
on the development that they require.

Competitio
n

Change Management

Quality

Culture Change

Performance
Management

Train to Develop the


Employer Brand for

External
Reputation

Policies &
Procedures

Customer Focus

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar
Management Training Consultant

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar
Management Training Consultant
Module-wise Details of the Training Programmes
Personality Development or Personal Branding for Careers Success - 2 days

What is Personality
Determinants of Personality
Know your Personality - Keirseys Temperament Sorter Test
Positive Thinking
How to Build Positive Self-esteem
SWOT analysis
How to handle Adversities

Time Management or How to be a Time Manager 1 day

Characteristics of Time
Pareto Principle
Have you done Job Analysis of your Job?
What are Time Wasters?
What is Procrastination?
Time Management Tools
Personal Goal Setting
Delegation
Theory of Time Management by Stephen R Covey
Day-to-day Time Management Techniques

Stress Management 1 day

What is Stress? Optimum Stress level


Your Personality & Stress
Symptoms of Stress
Identifying likely Stressors
Five ways of Dealing with Stress
Anger combat with the enemy within

In the
training
modules,
psychometri
c tests are
conducted

Communication Skills or Connectivity and Interactivity 2 days

What is Communication? The Process of Communication


When Communication should happen? Formula of Communication
Communication & Perception
Barriers in Communication
Questioning Skills
Listening Skills

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar

Management Training Consultant


Telephone Techniques
Business Writing Skills

Interpersonal Skills 1 day

Assessing your Ability to Deal with People


Group Interactive Skills Initiating Skills, Supporting Skills, Clarifying Skills
Your Interaction making requests, refusing requests, giving advice, disagreeing,
interrupting, bridging etc
The difficult Personality Types

Team Building 2 days

Self-perception Inventory of the Team Members


Group Vs Teams
Attitude required to build Team
12 Cs of the Team
Types of Dysfunction in a Team
Five Dysfunctions of the Team

Conducts
non-adventurous
outbound training
on Team Building
also

Leadership Techniques 2 days

What is Leadership?
Leaders Vs Followers
Managers Vs Leaders
Test your Leadership Potential
Your Personality Conduit of Leadership
Team Leadership
Getting Organised
Problem solving
Leadership & Conflict Resolution
Assertiveness and Leadership
Creation of Intangible Assets

Supervisory/Managerial Skills 2 days

Fundamentals of Supervision
Your Attitude and Productivity of your Staff
How to Demonstrate Authority
How to Delegate
How to Coach
How to Counsel

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar

Management Training Consultant


How to deal with Special problems

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar
Management Training Consultant
Employee Engagement through Effective Conflict Handling 1 day

Transition from engagement to disengagement


What is Conflict?
Critical Features of Conflict Management
Types of Conflict
Conflict Resolution Techniques
Conflict and Organisational Culture

Behavioural Interviewing 1 day

A brief about Recruitment Process


Interview - its significance in the recruitment process
Some Dos and Donts while conducting interview
Some Standard Questions and their expected Answers
What is Behavioural Interviewing? How is it different from Traditional interviewing?
What is STAR Technique?
Some competency based questions and their expected answers.

Personal Excellence (half day for each module)

How to take and give feedback?


How to conduct Performance Appraisal?
Building Organisational Culture
Emotional Awareness
How to find Creative and Innovative Solutions
How to be a Motivator
Decision Making

Mentoring - how to share your Wisdom? 2 days

What makes a good Mentor?


What Mentors do?
Manager Vs Mentor
Adapting & Managing a Change
Dimensions of Mentoring
Mentoring Process
Productive Confrontation

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar
Management Training Consultant
Assertion Skills

What is your Behavioural Profile?


Different types of Behaviours
What are Assertion Skills
What are the Barriers in Assertive Behaviour
What are different Basic Assertion Techniques
Assertion Techniques in Responding and Initiating

Negotiating Skills 1 day

The concept of Negotiation


The Phases and Skills of Negotiation
How to Respond Resistance from others
Using DISC to understand Negotiating Styles
Responding to Unfair Tactics
Practice Negotiations

Effective Purchase Management 1 day

Purchase Department why it is a profit centre?


5 Rs of Purchase
Concept of Economic Order Quantity (EOQ)
Negotiating Skills

Effective Presentation Skills

What are Public Speaking Skills?


Body Language in the presentations
What to handle questions in the presentations
How to conduct presentations

Effective Selling Skills 3 days

What is Sale? Primary skills of Salespersons


Preparation of Sales Plan, Why people buy?
Preparing for the Sales Interview, Grooming Skills
Structuring the Sales Call
Setting Agenda Questioning Skills
Setting Agenda Listening Skills
Identifying Needs Buying Behaviour
Presenting the Solution FAB Exercises

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

Dinesh V. Divekar

Management Training Consultant


Effective Closures

# 72, Maria Sadan, 6th Main, AECS Layout, (Behind VSNL Tower), Geddalahalli
P.O. Sanjay Nagar, Bangalore 560 094, Tele: - + 91 80 4172 8164, Mob: - +91 9900155394
E-mail: - [email protected], [email protected]

You might also like