Bi Sop

Standard operating procedures (SOPs) are documented processes that ensure consistent delivery of services and products. SOPs become necessary as a company grows beyond relying on the owner for major decisions. They establish standardized processes to allow continued growth, succession planning, and training of new employees. SOPs define the specific steps required to complete tasks according to regulations, laws, and quality standards. They provide efficiencies, consistency, fewer errors, and protection from liability. Common SOPs address operations, marketing, administration, production, and service procedures.

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Bi Sop

Uploaded by

Muhd Afiq

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Definition - What does Standard Operating Procedures (SOP)mean?

Standard operating procedures (SOPs) are the documented processes that a company has in
place to ensure services and/or products are delivered consistently every time. When a company
is growing, it is often highly dependent on the owner for all major decisions. As the company
reaches a certain size, this form of decision making can limit its capacity to grow further since the
owner cannot possibly make all decisions properly. Additional management and documented
SOPs are required to allow the company to continue growing, and also establish a succession
plan and train the growing employee base.

What is a Standard Operating Procedure (SOP)?

An SOP is a procedure specific to your operation that describes the activities
necessary
to complete tasks in accordance with industry regulations, provincial laws or
even just
your own standards for running your business. Any document that is a how to
falls into
the category of procedures. In a manufacturing environment, the most obvious
example
of an SOP is the step by step production line procedures used to make products
as well
train staff.
An SOP, in fact, defines expected practices in all businesses where quality
standards
exist. SOPs play an important role in your small business. SOPs are policies,
procedures and standards you need in the operations, marketing and
administration
disciplines within your business to ensure success. These can create:
efficiencies, and therefore profitability
consistency and reliability in production and service

fewer errors in all areas

a way to resolve conflicts between partners
a healthy and safe environment
protection of employers in areas of potential liability and personnel matters
a roadmap for how to resolve issues and the removal of emotion from
troubleshooting allowing needed focus on solving the problem
a first line of defense in any inspection, whether it be by a regulatory body, a
partner
or potential partner, a client, or a firm conducting due diligence for a possible
purchase
value added to your business should you ever wish to sell it
Developing an SOP is about systemizing all of your processes and documenting
them.
Every business has a unique market, every entrepreneur has his/her own
leadership
style, and every industry has its own best practices. No two businesses will have
an
identical collection of SOPs. Below is a listing of just a few typical SOPs, which
you will
want to consider writing for your own small business.s