Attitude Formation and Change
Attitude Formation and Change
Jason C. Joseph
No No attitude
dissonance change
The strength of the dissonance depends on how important the subject is to us, how
conflicting and incompatible the beliefs and thoughts are, and our ability to rationalize and
justify our behaviour. The obviation of tension is usually achieved by either changing our
behaviour, justifying our behaviour by changing the incompatible thoughts, or justifying our
behaviour by adding more consonant beliefs in order to outweigh the dissonant cognitions.
To illustrate further, someone who smokes but believes that smoking is a danger to one’s
health, will experience dissonance. The strength of the dissonance depends on how much the
individual likes to smoke and how dangerous he believes smoking is. The greatest dissonance
will occur if both alternatives appear equally attractive (Kearsley, 2010). In order to
eliminate the dissonance, the individual can stop smoking, which is usually the most difficult
alternative, or justify his behaviour by convincing himself that he is not such a heavy smoker,
or that life is short and we all must die anyway.
In other instances, where it is difficult or impossible to reduce cognitive dissonance
because of the strength of our beliefs, we tend to engage in self-affirmation, which is a
process whereby we focus on positive self-attributes in order to feel better about ourselves
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Theories of Attitude Formation and Change
(Baron, 2008). Using the previous example, the smoker could remind himself that he is only
human, with weaknesses like everyone else.
Persuasion Theory
Persuasion theory, developed by Carl Hovland et al., is based on the premise that
people’s attitudes and opinions can be changed as a result of persuasive communication.
Persuasion leads to change by creating uncertainty in the minds of those who strongly oppose
the persuader’s view, reducing the audience’s resistance, changing or amplifying their
attitudes, and stimulating action from those who may already agree with the persuader
(McGaan, 2010). There are six main elements of the theory (Straker, 2010):
1) Intent: Although persuasion can occur accidentally, most persuasion happens
intentionally.
2) Coercion: While compliance and behavioral change can be achieved through
coercion, changes in attitude or inner cognitions may not occur.
3) Context: A changed behaviour may be limited to a particular context.
4) Plurality: Persuasion can influence oneself, one individual, or several people.
5) Presence: One does not have to be physically present for persuasion to be used.
6) Media: A range of media can be used to communicate.
Researchers have identified three dimensions which affect the persuasiveness of a message,
namely, the target characteristics, the source characteristics, and the message characteristics.
The target characteristics refer to the traits of the person who receives and processes the
message. One of those qualities is the degree to which the individual consciously resists the
persuasion. Some people are naturally more argumentative than others and may resist persuasion
attempts in order to protect their freedom and right to choose, and to maintain strong beliefs that
are meaningful to them (Baron, 2008). Other factors such as intelligence, self esteem and mood
levels have also been found to affect persuasion attempts.
The source characteristics refer to those qualities in the communicator which help to make the
message more persuasive. People are more likely to be persuaded by someone who is credible,
trustworthy, and attractive.
The message characteristics include the manner in which the argument is framed, the
amount of emotion induced, and the overt or covert nature of the communicator’s intentions.
Messages which do not appear to intentionally set out to change our attitudes tend to have more
success than those which we know in advance are geared towards this goal. This explains why
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Theories of Attitude Formation and Change
some vagrants in their quest to solicit money sometimes disguise their intentions by prefacing it
with innocent small talk.
One of the modern theories of persuasion which explains the cognitive processes that we go
through when faced with a persuasive message is the elaboration-likelihood model (ELM).
The ELM is a dual-process theory of information processing which distinguishes between two
routes to persuasion: the central route and the peripheral route. The central route to persuasion,
or systematic processing, involves a deep and careful analysis of the persuasive message. The
outcome of the processing determines the direction and magnitude of the attitude change. The
peripheral route to persuasion, also known as heuristic processing, is taken in circumstances that
encourage low elaboration
Three Strategies for Influencing a Change of Attitude among Students toward Learning
In order for the teacher as a “learning physician” to prescribe the correct medication, he
must first diagnose the nature of the problem. A meaningful change in the attitudes of students
can only be effected if the teacher knows exactly what those attitudes are and the functions
which they serve for students. The most common method of obtaining such information is
through the use of self-report attitude scales, such as the likert-type or semantic differential scale.
The kinds of attitudes which students have towards learning will also give an insight into the root
of the problem and the manner in which students’ learning is being affected. Brophy, (2004), for
example, suggested that lack of motivation could cause students to develop attitudes toward
learning which lead to them being underachievers, or to developing learned helplessness or a
failure syndrome. Students could also develop negative attitudes toward a subject, a particular
type of teaching strategy, or the teacher.
Effective attitude change, therefore, requires a multi-pronged approach in order to address
cognitive, affective, social, and contextual factors which may be contributing simultaneously to
the formation of several attitudes in the same child. This section will present three main
approaches to attitude change among secondary school students, as well as a discussion of
various strategies which can be employed in each approach. The approaches are: 1) Teaching as
a persuasive practice, 2) Changing students experiences with learning, and 3) Helping students
to improve their cognitive skills.
Teaching as a persuasive practice
One of the assumptions which can be made, regardless of the type of attitudes students may
have, is that their negative attitudes are related to various experiences which they have had in the
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Theories of Attitude Formation and Change
past. With this in mind, a teacher’s approach to teaching should be based on persuasive
strategies. The knowledge, experiences and activities which students are to receive should be
treated as the “message” or the “product”. Each of the three factors affecting the persuasiveness
of a message can also be applied in this context. In order to understand the target characteristics,
for example, and to use it to his advantage, the teacher should attempt to gain a fair idea of the
individual personalities, attitudes and needs of his students. The best way to accomplish this
would be to foster a good social atmosphere in the classroom and a healthy relationship with
pupils. Knowing pupils individually would assist the teacher in adjusting his approach to suit
each student and would make students more likely to respond. The kind of messages or feedback
an adolescent student with literacy problems would receive, for instance, would not be the same
as the feedback received by a more competent but lazy student. Also the needs of those students
would determine the kinds of activities or rewards they would find motivating or reinforcing.
The message characteristics in this scenario would refer to the manner in which all the
instructions, feedback, and lessons in general are delivered. Messages which are authoritarian in
nature, which force students to comply, and which evoke fear or competition in students will be
less effective than messages which are authoritative, encouraging, and which convey a belief in
students capabilities (Brophy, 2004). Every activity done in the class should be carefully
orchestrated with the purpose of motivating students, getting them to build confidence, and to see
the value of learning. Students who do not like a particular subject for example will be more
likely to show interest in what the teacher has to say if he introduces a topic by saying, “During
the next 40 minutes you are going to learn a set of skills that you will need for the rest of your
lives.” This sort of set induction would both arouse their curiosity and lead them to believe that
they are all capable of learning the skills to be taught. Using a more traditional and less
interesting approach, such as, “Can anybody tell me what is meant by the main idea of a story?”
or “Who can tell me what we did in the last class. James?” is less likely to evoke the same level
of interest and anticipation.
The next crucial step is to ensure that the set induction lives up to its expectations and that
the lesson is delivered in a way that maintains students’ interest. The persuasive teacher,
therefore, would be careful to pace his lessons properly, in order not to bore students, and use
activities which are engaging and which challenge students. Instead of the “chalk and talk”
method, which still appears to be the most practiced method at many secondary schools, a
variety of methods can be utilized, including discussion, cooperative learning activities, role
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Theories of Attitude Formation and Change
playing and demonstrations. This strategy is also likely to cause cognitive dissonance among
students who may have had negative attitudes toward the subject. In other words, the fact that
they are constantly enjoying a class which they are “not supposed” to enjoy may cause cognitive
discomfort and force a change in attitude.
The characteristics of the teacher or the source are also very important to the whole
approach. While it may not be possible for a teacher to enhance his attractiveness, other factors
such as, likability, expertise, and credibility can be used to influence students’ attitudes through
persuasion. According to Urdan & Pajares, (2001), as students progress from primary to
secondary school the quality of teacher-student relationships decrease, resulting in lower
motivation and achievement. Simple gestures such as eye contact, using students’ names,
smiling, humour, giving personal examples and anecdotes, and using “we” and “us” strengthens
the rapport between teacher and student. All these gestures which serve to convey teacher
warmth and to build a bridge between students and teacher are referred to as teacher immediacy
(Brophy, 2004). The expertise and credibility factors can be highlighted by demonstrating
teacher preparedness, a good grasp of the content area, and enthusiasm for the subject.
Teaching as persuasion, therefore, is meant to be a well orchestrated effort at motivating
students to learn, and changing their attitudes by using persuasive communication, building
rapport with students, and using a variety of engaging activities.
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