Employee Benefits Director Manager in New York City Resume Michael Harris

Michael Harris is an Employee Benefits Director Manager with experience in benefits plan design and administration, project management and knowledgeable on all benefits related compliance activity.

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Employee Benefits Director Manager in New York City Resume Michael Harris

Michael Harris is an Employee Benefits Director Manager with experience in benefits plan design and administration, project management and knowledgeable on all benefits related compliance activity.

Uploaded by

Michael Harris

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charris901@optonline.

net | 609 658 8772

www.linkedin.com/in/michael-harris-28921b2

MICHAEL C. HARRIS
Employee Benefits Director
PROFILE

Demonstrate leadership in administration of benefits programs and human resource initiatives.

Planned, organized and analyzed effectiveness of human resource employee benefits programs. Assumed increasing
levels of accountability over career, which included leading health and benefits administration and annual open
enrollment for clients of Black Mountain Management, Inc. Analyzed existing plan designs and supported clients
with additional services.

Managed the implementation, integration and execution of employee health and welfare benefit programs to
ensure accuracy in benefits delivery, strong plan performance, regulatory compliance and cost containment.

Knowledgeable on all benefits related compliance activity to include ERISA, ACA, COBRA, HIPAA and FMLA and
implementation, documentation and monitoring of compliance related matters.
Strengths include:
Benefits Plan Design & Administration | Project Management | Budgeting & Analysis | Vendor Management
Pension Plan Administration | Client Relationship Development | Service Development & Delivery
Patient Protection & Affordable Care Act (ACA) | Policy Interpretation

PROFESSIONAL EXPERIENCE
WINSTON BENEFITS Manasquan, NJ
Benefits Project Manager

2012-2016

Managed relationships in proactive manner, which included on-boarding new clients onto platform for this voluntary
benefits plan provider specializing in benefits enrollment, communications and administration solutions. Coordinated
data interfaces, client resources and led project plans to facilitate streamlined implementations.
Select Contributions & Results:
Hired originally into what was new position with no structure around client implementations for benefits
management. Created project plan and template to drive transparency and process efficiency.
-- Streamlined and created standardized client communications.
Managed benefits projects for new and existing clients. Developed project budgets, allocated resources and created
project plans as new client implementations grew by 200%+ in just 2 years.
Prepared weekly reports for senior leaders on status of all cases. Served as subject matter expert (SME) in connection
with benefits programs for clients and internal resources.
OPTIMATUM GROUP New York, NY
Client Relationship Executive

2011-2012

Cultivated relationships with potential clients to review healthcare costs and services for this vendor management firm that
focuses on HR supply chain solutions to improve financial and operational healthcare plan performance. Introduced turnkey
solutions to reduce clients healthcare cost by 10%. Worked with existing clients to provide services and ongoing support.
AON HEWITT Bridgewater, NJ
Benefit Services Manager, Defined Benefit Group

2007-2011

Managed service delivery for clients for defined benefits plans. Ensured pensions were administered properly on behalf of
large employers. Managed professional efforts of benefits operation manager and benefits analyst. Coordinated with
various service divisions, including customer service, technical support and processing to meet clients needs. Completed
annual filings of 5500s and provided data points for annual plan audit.
Select Contributions & Results:
Turned around poorly performing implementation on behalf of medical technology client, which included interacting
with client on weekly calls and during monthly on-site visits to identify and correct gaps in service.
Uncovered pension issues and inconsistencies, corrected calculations and established processes to
ensure correct performance for the future.

MICHAEL C. HARRIS, PAGE 2

[email protected] | 609 658 8772

PROFESSIONAL EXPERIENCE CONTINUED

Incorporated grandfathered staff from leading American multinational investment banking firm into regular pension
process with correct valuations and pension benefits.
Coordinated existing clients conversion to new service provider. Developed project plans and achieved all
milestones to ensure seamless transfer.
Developed timelines and standards for clients annual required minimum distributions (RMD) identification and
payout that resulted in elimination of late payments.
VANGUARD Malvern, PA
Client Relationship Manager, Defined Contribution Group

2005-2006

Directed and coordinated comprehensive relationships with institutional clients in connection with servicing retirement
plans. Identified and presented new opportunities where Vanguard could add additional value. Coordinated
implementation of new projects and participated in plan design. Educated clients on plans and developed
communications. Executed changes to clients defined contributions plans, which resulted in increased participation.
Conducted semi-annual client investment reviews.
BLACK MOUNTAIN MANAGEMENT, INC. New York, NY
Client Relationship Manager (2002-2005)

1995-2005

Assumed increasing levels of accountability via promotion for this third party administrator that originally handled all
benefits work for Credit Suisse before expanding to handle benefits administration for other leading Wall Street firms.
Select Contributions & Results:
Delivered services to leading financial services firms with combined assets of $200M+. Introduced new services and
built relationships with institutional clients. Led quarterly operations reviews.
Collaborated with human resource leaders at client companies to review and promote additional products and
services. Expanded relationships to deliver increased revenue to Black Mountain.
Senior Vice President (1995-2001)
Led client service efforts in connection with employee benefit plans, including health and welfare, defined benefit and
defined contribution plans. Reviewed plan design changes and maintained ongoing understanding of legislative changes
affecting benefits plans. Managed and led professional efforts of team of 7.
Select Contributions & Results:
Drove $600K in annual savings for client by renegotiating competitive fees with health plan carriers. Achieved
economies of scale by restructuring carriers pricing and eliminating redundant vendors. Improved claims processing
and controls on claims adjudication.
Integrated acquired companys benefit plans into parent organization and determined optimal combination of plans
for combined entity. Developed and communicated changes to employees.
Planned open enrollment periods and coordinated clients written communications. Developed and delivered
quarterly presentations and reviewed plans performance.