Primary Product(s) /service(s) and Operations, and A Brief Description of The Department/function/product That Is The Main Focus of The Study
Primary Product(s) /service(s) and Operations, and A Brief Description of The Department/function/product That Is The Main Focus of The Study
Possible
strategies
and
analytical tools
unique
to
data,
Company:
Mountain
Broadcasting
Contact
Person:
Ms.
I.
M.
Title:
Telephone:
(910)
Fax:
(910)
Address: 4321 Galaxy Boulevard, Mt. Airy, NC 27411
Company
Astarr
President
253-7827
253-1329
Background
- Provide an overview of the company, the nature and size of the
primary product(s)/service(s) and operations, and a brief
description of the department/function/product that is the main
focus of the study.
Mountain Broadcasting Company is a locally-owned radio
company which operates under the call letters of WMBC (FM) and
WNCB (AM). It employs 17 people, including 6 salespeople.
The Project To Be Studied
Outputs Desired
would
be
expected,
e.g.
reports,
would
be
expected,
e.g.
reports,
(1) A list of options and an action plan for the introduction of the
new software component
production
capabilities
affect
their
Methodology
[The data in this form is either fictitious or has been adapted with
a firm's permission.]
Company:
Gourmet
House
Software
Services
Contact
Person:
Rachel
Benedict
Title:
Director
of
Development
Telephone:
(910)
277
2347
Fax:
(910)
277
9547
Address: 1600 Watley Plaza, Winston-Salem, NC 27011
Background
Provide an overview of the company, the nature and size of the
primary product(s)/service(s) and operations, and a brief
[The data in this form is either fictitious or has been adapted with
a firm's permission.]
Company:
Bentonville
Medical
Clinic
Contact
Person:
George
Hendrichs
Title:
Business
Manager/Administrator
Telephone:
(910)
273
8457
Fax:
(910)
273
5419
Address: 413 Harmon Place, Greensboro, NC 27412
Background
Provide an overview of the company, the nature and size of the
primary product(s)/service(s) and operations, and a brief
description of the department/function/product that is the main
focus of the study.
Bentonville Medical Clinic is a 12 year old medical firm
specializing in the practice of obstetrics and gynecologic services.
The main office, located in Greensboro, is where the primary
administrative functions such as coordination, billing, insurance
claims, etc. are carried out, but the firm is also comprised of two
satellite offices located in Reidsville and Eden. The firm employs
1 administrator, 7 clinical personnel, 9 clerical workers, and 5
physicians, who rotate through each of the three offices on a
regular basis.
Gross revenues for 1991 were roughly $3.1 million, as a result of
37,000 patient encounters. The bulk of the revenues are taken in
by the Greensboro office, which accounted for 72% of all receipts.
Revenues grew regularly through 1990, but have leveled off since
then as a result of the efforts of the government and other
agencies to control health care expenses.
Some primary points of emphasis for Bentonville Medical Clinic
are: (1) maintenance of high quality of patient care, through the
regular and efficient assimilation of new technologies, (2)
continuous improvement of business efficiencies and cost
reductions, and (3) provision of a reasonable return on
investment for the firm's partners.
The Project To Be Studied
Describe the situation to be studied, and if possible, identify the
specific issue(s)/problem(s) to focus on.
One of the basic problems with health care today is the
government wishes to control health costs, yet demands the
highest quality of service available. Often, the government
wishes only to pay amounts for these services that barely exceed
the cost a medical firm incurs in providing them.
The focus of the group will be to evaluate the costs of various
types of patient visits versus the payment plans instituted by the
would
be
expected,
e.g.
reports,