Property

Preservation Contacts

Company Names Mailing Information Key Contacts Title / Department Phone

Am Trust Bank 1111 Chester Ave. Jacques Hawkins Property Preservation (216) 588-5936
aka Ohio Savings Bank Cleveland, OH 44114 [email protected] Specialist Fax: (216) 588-2060
American Home Mortgage 4600 Regent Blvd., Suite 200 Gary Johnson (512) 539-4300
Servicing, Inc. (AHMSI) Irving, TX 75063 [email protected] Fax: (866) 802-6836
(formlerly Option One Mortgage Corp.)
Krystl Lewis (512) 539-4020
[email protected] Fax: (866) 802-6836
Aurora Loan Services (ALS)/ 327 Inverness Dr. South R. Brandon McGill Property Services Manager (720) 945-4775
Lehman Brothers Englewood, CO 80112 [email protected] Fax: (720) 945-4994

Code Violations Department

[email protected]

Field Service Contact Safeguard Properties (800) 852-8306, ext. 2173

[email protected] Code Violations Department
Bank of America, N.A. 475 Cross Point Pkwy. Barbara Komisarof (716) 635-2970
aka NationsBank Getzville, NY 14068-9000 [email protected]
Barnett Bank (716) 635 2000
Boatmen’s Bank Rhonda Weston (716) 635-2978
[email protected]

David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
Beal Bank (469) 467-5917
LLP Mortgage Ltd.
Carrington Mortgage Services, LLC 1610 E St. Andrew Nick Rogers (949) 517-5335
Santa Ana, CA 92705 [email protected]

Tom Croft Vice President, REO (949) 517-5087

[email protected]
Central Mortgage Company 801 John Barrow Rd., Ste. 1 Jan Davis Default Asset Manager (501) 716-5614
Little Rock, AR 72205 [email protected]
Chase Home Finance LLC 800 Brooksedge Blvd. [email protected] (888) 310-1506
Westerville, OH 43081
Attn: OH1-8021
High Risk Department
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]

Mortgage Contracting Services (813) 387-1100

[email protected]

Michelle Hickman Field Service Representative (813) 387-1100

[email protected]
Chevy Chase Bank Debbie Graham (301) 939-4059
[email protected]
CitiMortgage 1000 Technology Dr. [email protected] Code Violations Department (636) 261-7659
O’Fallon, MO 63368 Fax: (636) 898-5137
MS 323
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]

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Property
Preservation Contacts

Company Names Mailing Information Key Contacts Title / Department Phone

Citi Residential Lending 10801 6th St., Suite 130 Olivia Barton (909) 484-2952, ext. 38535
Ameriquest Mortgage Services Rancho Cucamonga, CA 91730 [email protected]
AMC Mortgage Services
Joisy Rodriguez (909) 484-2952, ext. 38678
[email protected]

Kim Guevara (909) 484-2952, ext. 38458

[email protected]

David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
Countrywide Field Services 301 E. Vanderbilt Way, Ste. 350 CFSC Escalation Team Property Preservation (866) 515-9759
San Bernardino, CA 92408 [email protected]
Countrywide Home Loans 7105 Corporate Dr. Community Advocacy Team (888) 200-5872
PTX A 274 [email protected] Fax: (972) 781-4158
Plano, TX 75024

Escalation Damage Team

John Hund (972) 526-1635
[email protected]

Anjelica Williams (972) 526-3127

[email protected]

[email protected] REO / Marketing
Violations Notice Desk
EMC Mortgage Corporation 800 State Highway 121 Bypass Barbara Christy Code Violation/Preservation (214) 626-2645
Lewisville, TX 75067-4180 [email protected] Specialist

Lesley Hicks Property Preservation (214) 626-2580

[email protected] Specialist

Donna Daniels Property Preservation (214) 626-4841

[email protected] Supervisor
Everhome 8100 Nations Way [email protected]
Jacksonville, FL 32256
LPS Field Service
Jerod Kildoo (800) 767-8674 (option 2)
Fifth Third Bank 5050 Kingsley Dr. Jennifer Lewis Property Preservation (513) 358-8575
MD: 1MOC20 [email protected] Supervisor
Cincinnati, OH 45263
Jill Cannon Director (214) 451-0787
[email protected] Fax: (972) 996-5006
First Commonwealth Bank 4750 Clairton Blvd. Jack B. Furtney Loan Workout Officer (412) 881-3347
Pittsburgh, PA 15236 [email protected]

First Niagara Bank 6950 S. Transit Rd. Trish Harris (716) 625-7689
P.O. Box 514 [email protected]
Lockport, NY 14095-0514
GMAC Mortgage Corporation 3451 Hammond Ave. Patrick F. McCool Manager, Property Preservation (319) 236-4733
Waterloo, IA 50702-5345 [email protected] Fax: (319) 236-4647

Shelley Petersen (319) 236-4784

[email protected]

Chelle Adkins Team Lead (319) 236-5147

[email protected]

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Property
Preservation Contacts

Company Names Mailing Information Key Contacts Title / Department Phone

HSBC Mortgage Services, Inc. HSBC Mortgage Services Property Preservation Department (866) 411-3810, option 2
Beneficial Ohio Inc. 636 Grand Regency Blvd. [email protected]
Household Realty Corp. Brandon, FL 33510

HSBC Mortgage Corporation Barbara Willard (716) 651-6779

2929 Walden Ave. Ann Lewis (716) 651-6776
Depew, NY 14073
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
HUD
  Pyramid Real Estate 4500 S. Garnett Rd., Ste. 250 Sylvia Belitz Manager, Property Operations (918) 660-0800, ext. 323
  Services, LLC Tulsa, OK 74146 [email protected] Division
  (KS, MO, OK, KY, TN)

  Chapman Law Firm Burrell Jackson Mortgage Compliance Manager (918) 622-3690, ext. 237
  (OH, IL) [email protected] (800) 434-1567

  Michaelson, Connor & Boul, Inc. LuAnn Kogler Director, Mortgage Relations (714) 230-3628
  (AZ, CO, MT, NV, UT, WY) [email protected]
Kentucky Housing 1231 Louisville Rd. J. Derek Smith Default/Liquidation Manager (502) 564-7630, ext. 316
Frankfort, KY 40601 [email protected] Fax: (800) 341-5622, ext. 316
Litton Loan Servicing 4828 Loop Central Drive Terrell Phearse Property Preservation Processor (713) 218-4824
Houston, TX 77081 [email protected]

Sharon Graham Property Preservation Processor (713) 218-4666

[email protected]

Amy West Property Preservation Team Lean (713) 218-4658

[email protected]

Linda Milan Property Preservation Supervisor (713) 218-4669

[email protected]

Safeguard Code Violations Field Service Contact (800) 852-8306 ext. 2173
[email protected]
LoanCare Servicing Center Tim Hayes (757) 893-1300, ext. 203
[email protected]

Jamese Bennett-Pate (757) 893-1300, ext. 243

[email protected]
M & T Bank One Fountain Plaza, 6th Floor Preservation Manager (800) 724-1633
Buffalo, NY 14203 [email protected]

David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
Midland Mortgage Co. 999 NW Grand Blvd. [email protected] (800) 852-8306, ext. 1261
MidFirst Bank Oklahoma City, OK 73118
David Mazanek Field Service Contact (800) 852-8306, ext. 1261
Safeguard Properties, Inc.

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Property
Preservation Contacts

Company Names Mailing Information Key Contacts Title / Department Phone

National City Bank Attn: Property Preservation Property Preservation Team (937) 910-4953
National City Mortgage Co. 3232 Newmark Dr. Megan Wessell Processor (800) 367-9305, ext. 54953
  dba Commonwealth United Mortgage Miamisburg, OH 45342 Kim Burchett Processor
  dba Accubanc Mortgage Delbert Thompson Processor
  dba MidAmerica Bank [email protected]
National City Mortgage Inc.
National City Mortgage Services Gail Klein Process Leader (937) 910-4563
[email protected]

Michael Ferguson Process Manager (937) 910-1220

[email protected]

David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]

National City Consumer Loan Services 6750 Miller Road Kathy Prorock (440) 546-6979
Brecksville, OH 44141 [email protected]

Note: If unable to identify which National City entity is servicing a property, contact the Miamisburg team which will identify which entity is servicing the loan and provide contact information.
Any escalated complaint or concerns can be directed to Deborah Oakley no matter which National City entity is involved or you may call the Property Preservation Team at National City
Mortgage, (937) 910-4953.
Ocwen Loan Servicng, LLC 1661 Worthingon Rd., Suite 100 Kavita Parekh (561) 682-8000, ext. 6412
Ocwen Financial Corporation West Palm Beach, FL 33409 [email protected]
Ocwen Federal Bank FSB
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
PHH Mortgage Frankie Potter (813) 387-1100
Mortgage Contracting Services [email protected]

Jonathan Turner Field Service Contact (813) 387-1100

[email protected]
Plaza Home Mortgage (858) 346-1208, ext. 208
Popular Mortgage Servicing Inc. 121 Woodcrest Road Edwina Fisher Safeguard Properties (800) 556-1425, ext. 5802
Cherry Hill, NJ 08003 [email protected] Client Liasion

Safeguard Properties, Inc. David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
650 Safeguard Plaza [email protected]
Brooklyn Heighs, OH 44131
Regions Mortgage 215 Forrest St. Denise McLaurin (601) 554-2386
AmSouth Bank P. O. Box 18001 [email protected]
Union Planters Hattiesburg, MS 39401
Magnolia Federal Paula Gilliland Legal Claims Processor (601) 554-2463
Magna Bank [email protected]
Saxon Mortgage Services Inc. 4708 Mercantile Dr. North Renee Tello Property Preservation Manager (817) 665-7966
Fort Worth, TX 76137 [email protected] Fax: (817) 665-7967
SC State Housing 300C Outlet Pointe Blvd. Lisa E. Rivers Director, Mortgage Servicing (803) 896-9384
Columbia, SC 29210 [email protected]

Suntrust Mortgage, Inc Foreclosure Dept. RVW3064 Lorrie Pond Foreclosure Claims Manager (804) 319-4797
1001 Semmes Ave. 4th floor [email protected]
Richmond VA 23224
Tammi Stubbs Foreclosure Department (804) 291-2515
[email protected]

David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]

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Property
Preservation Contacts

Company Names Mailing Information Key Contacts Title / Department Phone

US Bank Home Mortgage 4801 Frederica St. Christina Hall (270) 852-5644
US Bank NA Owensboro, KY 42301
Leader Mortgage
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext. 1261
[email protected]
U.S. Department of Veterans Affairs [email protected]
Washington Mutual Property Preservation (877) 488-5453
[email protected] Fax: (904) 462-2194
Wells Fargo Home Mortgage 1 Home Campus [email protected]
WFHM Des Moines, IA 50328
Andrew Hohensee Violation Specialist (414) 214-4383
[email protected]

First American Field Services Field Service Contact

[email protected]

Fidelity National Field Services High risk phone:

High risk email: [email protected] Vendor Team (440) 424-0045

Mortgage Contracting Services (813) 387-1100

[email protected]
Wilshire Credit Corporation/ 14523 SW Millikan Way Property Preservation Department (888) 265-0562
Merrill Lynch Suite 200 [email protected]
Beaverton, OR 97005
Safeguard Properties Code Violations Department (800) 852-8306, ext. 2173
[email protected]
World Savings Rose Ann Robles Department Manager, (210) 543-4571
[email protected] Asset Management and (866) 259-7731, ext. 34571
Project Loan Servicing

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