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BE Professional!: Yoke S. Fabianto

This document discusses aspects of professionalism. It defines professionalism in terms of personal attributes, technical skills, communication skills, and office management abilities. Some key personal attributes include having a positive attitude, being enthusiastic, responsible, and service-oriented. Important technical skills include proficiency with software and being fast and accurate. Good communication skills involve speaking clearly, listening well, interacting with others, and having strong written and verbal abilities. Office management requires abilities like managing tasks, dealing with vendors, and having telephone etiquette. The document advises evaluating one's own skills to determine areas for improvement.

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YokeS.Fabianto
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80 views

BE Professional!: Yoke S. Fabianto

This document discusses aspects of professionalism. It defines professionalism in terms of personal attributes, technical skills, communication skills, and office management abilities. Some key personal attributes include having a positive attitude, being enthusiastic, responsible, and service-oriented. Important technical skills include proficiency with software and being fast and accurate. Good communication skills involve speaking clearly, listening well, interacting with others, and having strong written and verbal abilities. Office management requires abilities like managing tasks, dealing with vendors, and having telephone etiquette. The document advises evaluating one's own skills to determine areas for improvement.

Uploaded by

YokeS.Fabianto
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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BE

PROFESSIONAL!
Yoke S. Fabianto
[email protected]
PROFESSIONAL VS AMATEUR
• Find some phrase using those words!

• What do you know about those words?

• Define your self……..

• It only about someone’s perception to some


others.
AMBIGUITY vs CERTAINTY
INDUCE PERCEPTIONS
Understanding with whom you deal with?
YOU
FAMILY

VENDORS OTHER

BOSS/
FRIENDS
SUPERIOR

SUB-
COLLEAGUE
ORDINATE
CUSTOMERS/
CLIENT
LEVEL OF DEALING WITH OTHERS

WORKSHOP/ OFFICE TIME


OFFICIAL OFFICE MEETING
SEMINAR ACTIVITIES

ENTERTAINING LUNCH/ DINNER


SEMI OFFICIAL ACTIVITY WITH CUSTOMERS
TRAVEL OF DUTY

HOLYDAY LUNCH/ DINNER


NON OFFICIAL ACTIVITIES WITH FRIENDS
FAMILY ACTIVITIES
TIME & PRIORITY MATRIX
TIDAK
MENDESAK
MENDESAK

PENTING,
TIDAK MENDESAK
PENTING DAN • Pencegahan
MENDESAK • Pengembangan
PENTING • Down time
• Peluang baru
• Shortage
• Perencanaan
• Review

TIDAK PENTING
TIDAK PENTING,
DAN TIDAK MENDESAK:
TIDAK TIDAK MENDESAK • Telepon
PENTING • Berkunjung
• interupsi.
• Ngobrol dll
PROFESSIONALISM ASPECT
PERSONAL ATTRIBUTE

TECHNICAL SKILLS

COMMUNICATION SKILLS

OFFICE MANAGEMENT ABILITIES


PERSONAL ATTRIBUTE
 Grooming Performance
 Positive Attitude
 Enthusiastic
 Highly organized
 Responsible
 Service Oriented
 Honest
 Self-motivated
 Assertiveness
 Independent
 Focus
TECHNICAL SKILLS
 Skillful in implementing their knowledge,
academic, professional background
 Proficiency using any tools needed to support
their jobs, such as:
 Proficiency with words processing software
 Proficiency with spreadsheet software
 Fast & Accurate
 Pro Active
 …………………………………….
COMMUNICATION SKILLS

 Speak loud & clearly


 Good speaker as well as good listener
 Can interact well with others
 Excellent written & verbal communication
 Good in Presentation Skills
 Influencing people with their words
 Proficient in (at least) one international language
 ……………………………………….
OFFICE MANAGEMENT ABILITIES

 Ability to manage
 Manageable
 Proficiency in dealing with vendors
 Ability to handle multi tasks
 Telephone Etiquette
 Do special projects as assigned
 Organization Knowledge
 ………………………………
WHAT YOU SHOULDN’T
LACK OF ASSERTIVENESS

LOW LEVEL PRODUCTIVITY

MESS YOUR PRIVATE LIFE


LACK OF ASSERTIVENESS
LOW LEVEL PRODUCTIVITY
MESS YOUR PRIVATE LIFE
EVALUATE YOUR LEVEL OF
PROFESSIONALISM !

• NOW COMPARE YOUR OWN


ABILITIES AGAINST THE PREVIOUS
ATTRIBUTES CAREFULLY IN ORDER TO
DETERMINE WHERE YOUR SKILLS
COULD BE IMPROVED..!!!

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